Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11278616November 7, 2019
ELECTRICAL SYSTEM
SOMETIMES THE VAN WILL START SOMETIMES IT WON'T. YOU GET IN PRESS BRAKE AND PUSH THE PUSH START AND IT WON'T START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278715November 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S HUSBAND WAS DRIVING 40 MPH, THE TRANSMISSION SEIZED AND THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT'S HUSBAND WAS ABLE TO COAST THE VEHICLE TO YOUNG BUICK GMC (2010 E MAIN ST, OWOSSO, MI 48867, (888) 399-4101), BUT IT COULD NOT BE SERVICED BECAUSE IT WAS NOT A GM VEHICLE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH TRANSMISSION FAILURE. THE CONTACT WAS QUOTED A REPAIR ESTIMATE OF $4,000. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT CALLED SLINGERLAND CHRYSLER DODGE INC (3640 E M 21, CORUNNA, MI 48817, 989 743-6331) WHERE SHE WAS GIVEN ANOTHER ROUGH ESTIMATE OF $5,000 FOR THE REPAIR. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 102,750. *LN THE CONSUMER STATED THE MANUFACTURER ASSISTED WITH PAYING A PORTION OF THE REPAIRS. *PM *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278717November 7, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE'S TIPM MODULE FAILED, CAUSING THE VEHICLE TO STALL TO A STOP ON A BUSY STREET. HAZARD LIGHTS DID NOT WORK. TRANSMISSION SHIFTER LOCKED ITSELF IN PARK. ALL CLUSTER INSTRUMENT WARNING LIGHTS WERE ON. UCONNECT SOUND SYSTEM OFF. POWER WINDOWS AND LOCKS DISABLED. SLIDING DOORS LOCKED AND DISABLED. ENGINE REMAINED RUNNING WITH KEY OUT OF IGNITION. THE VEHICLE'S COMPLETE TIPM FAILURE, WHICH ALSO CONTROLS THE HAZARD WARNING LIGHTS (WHICH SHOULD BE ON AN ISOLATED CIRCUIT), CONTRIBUTED TO A THREE CAR ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11278756November 7, 2019
FUEL/PROPULSION SYSTEM
THE TIPM ON MY VEHICLE HAS GONE BAD AND THE FUEL PUMP IS NOT WORKING PROPERLY, WONT START, ETC. ALL THE TIPM PROBLEMS YOU READ ABOUT IN THE OTHER COMPLAINTS. THIS VEHICLE HAS A 3.6L ENGINE, THE SAME ENGINE THAT THE 2011 DODGE DURANGO HAS THAT HAS HAD A RECALL TO REPAIR THIS TIPM PROBLEM. IT MAKES NO SENSE THAT THIS 2011 CHRYLSER TOWN AND COUNTRY WOULD NOT HAVE A RECALL AS WELL. EXPLAIN THAT TO ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278781November 7, 2019
UNKNOWN OR OTHER
MY ENGINE HAS SPRUNG A MAJOR OIL LEAK UNDERNEATH THE INTAKE MANIFOLD. I'VE SEEN HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. IT APPEARS THAT CHRYSLER PUT A PLASTIC COOLANT TO OIL OIL COOLER UNDER THE MANIFOLD THAT IS FAILING. IN MY OPINION THE IS A MAJOR SAFETY ISSUE! THIS IS A FIRE HAZARD, COULD CAUSE LOSS OF CONTROL OF THE VEHICLE, COULD CAUSE SUDDEN BREAKDOWNS. AS WIDE SPREAD OF A PROBLEM THIS IS I DONT UNDERSTAND WHY THERES NOT A RECALL ON IT. ALL YOU HAVE TO DO IS SEARCH TOWN COUNTRY OIL COOLER AND YOU'LL SEE. WE WERE ON THE HIGHWAY WHEN WE NOTICED THE OIL BURNING SMELL. LIFTED THE HOOD AND THE OIL WAS ALREADY OVER 2 QUARTS LOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278782November 7, 2019
SEATS
FRONT PASSENGER SEAT BELT KEEPS JAMMING AND NOW CAN'T EVEN CONNECT BELT INTO THE LOCKING PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278390November 6, 2019
ELECTRICAL SYSTEM
REAR VIEW CAMERA STOP WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278431November 6, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO PERFORMANCE CHRYSLER JEEP DODGE RAM CENTERVILLE (95 LOOP RD, CENTERVILLE, OH 45459, (937) 434-9500) WHERE IT WAS DIAGNSOED THAT THE WIRELESS IGNITION NODE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278270November 5, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE MADE A LOT OF NOISE WHEN AT A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED AND REPLACED THE FLYWHEEL THAT WAS CRACKED. THE CONTACT WAS UNCERTAIN IF THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278300November 5, 2019
SEATS
THE PASSENGER SIDE ACTIVE HEADREST EXPLODED (LUCKILY JUST AFTER WE GOT OUT OF THE CAR). THERE WAS NOT A ACCIDENT THAT TRIGGERED IT. THE CAR WAS PARKED IN OUR DRIVEWAY. THE ENGINE WAS TURNED OFF. UPON RESEARCHING I SEE MANY COMPLAINTS OF THIS SAME ISSUE. THIS NEEDS TO BE RECALLED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278006November 4, 2019
SEATS
PASSENGER SIDE HEAD REST EJECTED AND WILL NOT RESET. THERE WERE NO ACCIDENTS INVOLVE, THE VEHICLE WAS STATIONARY WHEN THE HEADREST ACTIVATED. NEED TO ZIP TIED THE HEAD REST BACK IN PLACE. THE VE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278021November 4, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND THE DOORS WOULD NOT OPEN WITH THE KEY FOB. THE CONTACT TOWED THE VEHICLE TO AN INDEPENDENT MECHANIC. THE VEHICLE REMAINED IN THE LOT FOR A FEW MINUTES AND THEN IT STARTED UP RIGHT AWAY. THE CONTACT STATED THAT THE FAILURE ALSO OCCURRED IN 2016. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278162November 4, 2019
AIR BAGS, UNKNOWN OR OTHER
THE AIRBAG LIGHT ON OUR TOWN AND COUNTRY COMES ON FROM TIME FROM TO TIME, BUT SEEMS TO GO OFF AFTER DRIVING THE VAN FOR A WHILE. EVERY TIME WE HAVE TAKEN IT INTO THE DEALERSHIP, THE LIGHT WILL BE ON BUT BY THE TIME WE GET TO THE DEALERSHIP 30 MILES AWAY THE LIGHT IS OFF. WITH THE LIGHT OFF THE DEALERSHIP CANNOT DIAGNOSE THAT PROBLEM. I AM CONCERNED THAT THIS IS A SAFETY ISSUE IN THE CASE THE AIR BAGS ARE EVER DEPLOYED. THIS HAS BEEN GOING ON FOR THE LAST COUPLE OF YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277804November 3, 2019
AIR BAGS
AIRBAG STAYS ON.HAD IT CHECKED AN RESET.CAME BACK ON DAY LATER.CAN BE IN MOTION OR PARKED ON MY CARPORT.NOT ON RECALL LIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277687November 2, 2019
ELECTRICAL SYSTEM
POWER TO THE VEHICLE IS LOST WHILE DRIVING ON THE HIGHWAY. TOTAL LOSS NO CONTROL. APPEARS THAT THE WIRELESS IGNITION MODE IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277691November 2, 2019
SEATS
THE HEATED SEAT ON THE DRIVER SIDE WAS HEATING UP SO HOT THAT IT WOULD BURN YOUR BOTTOM. NOW IT HAS SEIZES TO WORK EVEN WITH REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277529November 1, 2019
POWER TRAIN
CHRYSLER 2014 -2019 TOWN & COUNTRY PASSENGER VANS ARE HAVING NUMEROUS LOW COMPRESSION PROBLEMS ON ANY OR ALL CYLINDERS IN MID RANGE MILEAGE ODOMETER READINGS ( OURS AT 87,000 MI.) SHOOTING ENGINE LIGHTS ON..-AFTER CHANGING ALL SPARK PLUGS AND THE COIL SPECIFICALLY ON CYLINDER 4 THAT THREW THE ENGINE LIGHT ON...THE MECHANICS ARE SAYING THEIR IS STILL MORE INTERNAL PROBLEMS IN THESE ENGINES WITH LOW COMPRESSION MAKING THE VEHICLES RUN ROUGH AT IDLE BUT PROBLEMS WILL GET WORSE AS WRONG MIXTURES OF GASOLINE WILL CREATE FURTHER EMISSION PROBLEMS AND MAY RESULT IN THE CATALYTIC CONVERTERS FAILING .... COULD YOU AS THE NHTSA RESEARCH THE EXTENT OF THE PROBLEMS AND WORK ON A RECALL ???? BEFORE THE INITIAL REPAIR OF CYLINDER 4 THE CAR AT HI WAY SPEEDS DID LOSE ACCELERATION AND CAUSED PROBLEMS ENTERING HI SPEED HI WAYS SITUATIONS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277598November 1, 2019
ELECTRICAL SYSTEM
THE DRIVER SIDE PASSENGER DOOR GOT STUCK IN THE LOCK POSITION AND COULD NOT BE OPENED OR UNLOCKED. FINALLY GOT THE DOOR OPEN AND NOW IT MAKES A LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. REAR PASSENGER DOOR HAS NOT GOTTEN STUCK IN THE LOCK POSITION BUT HAS RECENTLY STARTED MAKING THE SAME LOUD BUZZING NOISE WHEN LOCKING OR UNLOCKING. THIS COULD BE A SAFETY HAZARD IF THEY DOOR WERE TO GET STUCK IN THE LOCK POSITION DURING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277241October 31, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THIS VEHICLE QUIT WHILE DRIVING BUT WAS ABLE TO RESTART AND DRIVE TO A PARKING SPOT AND NOW WONT RESTART DO TO FAILED (TIPM) THOROUGHLY INTEGRATED POWER MODULE FAILURE TO SUPPLY POWER TO FUEL PUMP . AFTER FURTHER INVESTIGATION & DIAGNOSIS MANY SIMILAR CHRYSLER PRODUCTS HAVE SAME ISSUES , OR RECALLS THIS NEEDS TO BE A SAFETY ISSUE RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277250October 31, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 CHRYSLER TOWN AND COUNTRY. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE SENSOR ILLUMINATED AND SMOKE WAS PRESENT COMING FROM THE ENGINE COMPARTMENT. THE CONTACT STATED THAT THE ENGINE OVERHEATED AND THE VEHICLE BEGAN TO SHAKE AND VIBRATE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 168,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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