Chrysler Town and Country Complaints

13,570 consumer complaints on file.

#11286330December 2, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2013 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE RESTARTED AFTER A WHILE AND FUNCTIONED NORMALLY, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO I-77 CHRYSLER JEEP DODGE RAM (435 S CHURCH ST, RIPLEY, WV 25271, (304) 514-7077), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FUEL PUMP WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286335December 2, 2019
SERVICE BRAKES
AS I WAS DRIVING, AND WITH NO DASHBOARD WARNING ALERT, THE BRAKES SUDDENLY SANK TO THE FLOOR. I DROVE EXTREMELY SLOWLY, CONTINUING ON TOWARDS MY APARTMENT, AND EACH TIME I HAD TO STOP, THE BRAKE PEDAL SANK TO THE FLOOR. I MANAGED TO GET HOME SAFELY, BUT THE CAR STILL HAS NO BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11286405December 2, 2019
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V047000 (AIR BAGS); HOWEVER, AN UNKNOWN DEALER AND THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11283114December 1, 2019
ELECTRICAL SYSTEM
WHEN DRIVING FOR A SHORT TRIP OR LONGER, WHEN SHOPPING OR NOT IN USE, THE CAR WILL NOT START ON 1ST, 2ND OR 5TH TRY. REPLACED BATTERY, STARTER 4 MONTHS AGO. THIS OCCURS WITH NO WARNING AND NO SPECIAL TIME, IT CAN HAPPEN NOW, A WEEK FROM NOW AND MONTHS-FROM NOW. I BELIEVE IT'S THE IGNITION SWITCH. I BOUGHT THE CAR USED IN 2017 AND THIS HAS BEEN HAPPING SINCE. IF YOU CAN GIVE ME SOME GUIDANCE ON THIS AND HELP ME FIX IT OR SELL IT. HOPEFULLY THERE IS A CALL ON THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282748November 28, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, UNKNOWN OR OTHER
THE VEHICLE SHUTS OFF WHILE DRIVING VERY UNSAFE. YOU LOOSE ALL CONTROL OF THE VEHICLE WHEN IT SHUTS OFF STEERING AND BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282583November 27, 2019
ELECTRICAL SYSTEM
NUMEROUS TIMES, THE VEHICLE, IN A PARKED STATE, FAILS TO START; AFTER THE KEY IS PUT IN THE IGNITION AND TURNED FULLY TO THE NORMAL STARTING POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282638November 27, 2019
POWER TRAIN
MY TODDLER CHILDREN AND I WERE STRANDED BECAUSE MY VAN COMPLETELY SHUT DOWN. I LEFT THE VEHICLE RUNNING TO RUN IN AND GET MY CHILDREN FROM DAYCARE, ONLY TO RETURN TO A VEHICLE THAT HAD NO ELECTRICITY. MY CHILDREN AND I WERE STUCK ALL EVENING, AWAY FROM HOME, WHILE THE VEHICLE WAS CHECK OUT AND EVENTUALLY TOWED. AFTER BEING TOWED, NOT ONLY ONCE BUT TWICE, AND BEING WITHOUT A VEHICLE SINCE 11/8/2019 WE FINALLY FIND OUT THE PROBLEM IS THE PCM, WHICH HAS BEEN AN ISSUE WITH THESE VANS. THIS IS MAJOR INCONVENIENCE FOR MY FAMILY. WITH THIS BEING A RE-OCCURRING ISSUE WITH THIS VEHICLE, CHRYSLER SHOULD BE TAKING CARE OF THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282639November 27, 2019
POWER TRAIN
INTERNATIONAL WARRANTY BULLETIN ID-14-03 AND SERVICE BULLETIN 09-002-14 SHOULD APPLY TO 2014 CHRYSLER TOWN AND COUNTRY. CODE P0304 CAME UP DEALER CONFIRMED PISTON 4 ON LEFT SIDE IS DEFECTIVE. CHRYSLER IS REFUSING TO ACCEPT ANY RESPONSIBLITY AND REFUSING TO FIX MY PROBLEM WHICH IS OBVIOUSLY A MANUFACTURER DEFECT. CODE FIRST CAME UP IN SEPTEMBER 2019. THIS CAUSES VEHICLE TO SHUT OFF RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282698November 27, 2019
AIR BAGS
CENTER AIRBAG LIGHT KEEPS GOING ON AND OFF.. THERE IS A RECALL ON OTHER VEHICLES LIKE THIS.. WHY NOT MINE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282561November 26, 2019
ENGINE
IWHEN I BOUGHT MY 2014 TOWN AND COUNTRY MINI VAN IT HAD 39111 MILES ON IT I BOUGHT AND EXTENDED WARRANTY WHICH WILL NOT COVER MY ENGINE PROBLEM SINCE IT WAS COVERED AT THE TIME BY THE MANUFACTURER, WELL AS YOU CAN IMAGINE 4 MONTHS PAST THE MANUFACTURER WARRANTY RAN OUT IT IS IN THE SHOP, WHICH IT NEEDS THE CAMSHAFT AND ROCKER ARMS REPLACED AND IT IS MISFIRING ON CYLINDER #6 I HAVE 94,000 MILES ON THE VAN SO THE 100,000 MILE PART THEY WILL NOT COVER FOR THEY SAY 60 MONTHS OR 100,000 MILES WHICH IS NOT RIGHT, I HAVE SEEN SEVERAL COMPLAINTS ABOUT THE CAMSHAFTS AND ROCKER ARMS GOING BAD AND BREAKING DOWN AS WELL AS MISFIRING CYLINDERS. WHEN WILL THERE BE A RECALL ON THESE PROBLEMS. THESE VEHICLES SHOULD LAST 100'S OF THOUSANDS OF MILES IF TAKEN CARE AS I HAVE TAKEN CARE OF MINE. I AM EXTREMELY DISAPPOINTED IN CHRYSLER AND I HONESTLY DON'T THE JOB IS BEING DONE TO INVESTIGATE THESE PROBLEMS. MY VAN IS CURRENTLY IN A SHOP WAITING TO SEE IF THE MANUFACTURER WILL HONOR THE WARRANTY SINCE IT IS ONLY FOUR MONTHS PAST THE 60 MONTHS FROM WHEN THE VAN WAS FIRST PUT INTO SERVICE BY SOMEONE ELSE BEFORE ME I BOUGHT IT USED FROM COOKS AUTO AND I THOUGHT THE EXTENDED WARRANTY WOULD COVER ANY ENGINE PROBLEMS BUT I WAS WRONG THEY CLAIM THAT SINCE IT HAD A MANUFACTURER WARRANTY THEY HAD TO GIVE ME A DIFFERENT WARRANTY PLAN AND DID NOT EXPLAIN, I WAS TOLD I WAS COVERED BUMBER TO BUMBER UNTIL I HIT 99,111 PLEASE INVESTIGATE AND DO A RECALL ON THESE ENGINES. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282152November 25, 2019
ELECTRICAL SYSTEM, ENGINE
MY ENGINE LIGHT KEEPS APPEARING AFTER ALMOST 3 YEARS OF OWNING THIS VEHICLE. IT USUALLY OCCURS WHEN I TURN ON THE HEATING SYSTEM AND HAVE ALREADY BEEN IN MOTION FOR AWHILE. TYPICALLY WHILE DRIVING ON THE HIGHWAY. THE LAST OCCURRENCE WAS CITY DRIVING BUT AGAIN WHEN THE HEATING SYSTEM WAS TURNED ON. I HAVE MY VEHICLE AT THE SHOP AGAIN AND THE MECHANIC IS SAYING IT IS SOMETHING REGARDING THE OIL. SOMETHING ABOUT A VACUUM. I ALSO ASSUME THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. WITHIN THE FIRST FEW DAYS OF OWNING MY VEHICLE IT WAS BACK AT THE DEALERSHIP FOR 2 WEEKS. THE RADIO ALWAYS TURNS OFF ON IT'S OWN AND SOME OF THE DASH COMPONENTS. WHICH IT STILL DOES ALMOST 3 YEARS INTO OWNING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282170November 25, 2019
AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT WOULD LIGHT UP ON AND OFF AND THEN ALL OF SUDDEN STAYED ON SUDDENLY. TOOK THE VAN TO THE DEALERSHIP AND NOW SAYING THE PASSENGER SIDE AIRBAG WIRING HARNESS IS BAD AND NEEDS REPLACED. BUT BEFORE THE SOLID LIGHT WHEN I MOVED THE DRIVERS SIDE SEAT THE LIGHT WOULD GO OFF OR COME ON. HOW CAN AIRBAG HARNESS GO BAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282108November 25, 2019
POWER TRAIN
TRANSMISSION MAKING WHINING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282011November 24, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
WHILE TRAVELING AT SPEEDS LESS THAN 40 MPH, AND TYPICALLY WITHIN 5 MINUTES OF STARTING, THE VEHICLE WILL SHUT DOWN ALL POWER (ENGINE, ELECTRICAL, AND BRAKES) WHILE DRIVING, MAKING IT VERY HARD TO STOP THE VEHICLE, AND VERY DANGEROUS . I HAVE TAKEN IT TO THE DEALER AND THEY STATED IT WAS OVERHEATING AND RESULT OF THE COOLANT SYSTEM LEAKING, WHICH WE HAD THEM FIX, AND PROBLEM CONTINUES TO OCCUR. THERE WAS NO WAY IT WAS OVERHEATING THAT QUICKLY AFTER STARTING. DEALER HAS REFUSED TO LOOK AT OTHER POSTINGS ONLINE THAT SUGGEST THIS IS A PREVALENT PROBLEM, AND UNRELATED TO THE COOLANT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11282061November 24, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
VAN HAS HAD VERY FEW PROBLEMS, I HAVE REACHED APPROXIMATELY 190000 MILES AND STARTED HAVING THE STALLING WHILE DRIVING ISSUES THAT OTHERS HAVE ALSO REPORTED. THERE ARE NO INDICATORS OR PRE WARNINGS ON DASHAND ACTUALLY TAKES A FEW SECONDS TO REALIZE THE CAR HAS SHUT OFF. AFTER IT HAPPENED THE FIRST TIME, MY MECHANIC SUGGESTED TO START WITH A FULL TUNE UP AS NO CODES WERE COMING UP. IT HAS HAPPENED TWICE SINCE. IT IS A TERRIFYING PROBLEM, TO JUST HAVE CAR STOP AT RANDOM WITH NO WARNING AT ANY SPEED. 3 TIMES...1ST IN MOTION CITY STREET GOING STRAIGHT, 2ND TIME IN MOTION CITY STREET RIGHT AFTER MAKING A TURN, 3RD TIME ON HIGHWAY SLOWING DOWN TO TURN. WHY IS THIS NOT PART OF THE RECALL R09 FOR DURANGOS/GRAND CHEROKEE? I CAN NO LONGER TRUST TO HAVE MY KIDS IN THIS CAR THAT IS DESIGNED FOR FAMILIES...HOW DO I KNOW THE REPLACEMENT PARTS WILL BE SAFE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281742November 22, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
OUR 2011 TOWN & COUNTRY STARTED HAVING STARTING/STALLING ISSUES ABOUT 3 MONTHS AGO - MIND YOU THERE IS ONLY ABOUT 81K MILES ON THE VEHICLE. THE DEALER FIRST REPLACED THE POWER MODULE IN SEPTEMBER, THEN THE ISSUE RETURNED ONLY TO BE CAUSING MORE ELECTRICAL ISSUES. THE CAR WAS TAKEN BACK TO THE DEALER AND IT WAS EXPLAINED THEN THAT THEY HAD TO REPLACE THE POWER MODULE DUE TO A FAULTY RELAY. THIS IS THE EXACT SAME ISSUE THAT OTHER CHRYSLER/DODGE VEHICLES OF THE SAME YEAR ARE BEING RECALLED FOR. THE STALLING WAS DANGEROUS AS IT HAPPENED WHILE DRIVING. THIS HAS BEEN A VERY COSTLY PROBLEM WITHOUT A RECALL BEING ISSUED - ALTHOUGH VEHICLES USING THE SAME ENGINE AND COMPONENTS ARE BEING RECALLED. PLEASE HELP ESCALATE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281499November 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
CAR CONTINUE TO TURN OFF. ENGINE AND ELECTRIC PROBLEM AS WELL. TOOK IT TO NUMEROUS AUTO REPAIR SHOPS AND WAISTED A LOT OF MONEY. NOTHING GOT FIXED SAID IT'S A MANUFACTURING PROBLEM, MECHANICS TRY TO FIX BUT FAILED TO DO TO IT'S A MANUFACTURING PROBLEM. RECALL THESE VANS!!! KIDS ARE IN THESE VAN'S AND THEY JUST CUTT OFF IN THE MIDDLE OF THE HIGHWAY AND I'VE CHANGED OUT EVERYTHING, NOTHING WORKS! SHUTS OFF RANDOMLY IN THE STREETS AND HIGHWAYS! BIG SAFETY HASSARD!! RECALL THEM ALL! MY COUSIN HAS A DODGE ONE AND IT DOES THE EXACT SAMETHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281556November 21, 2019
UNKNOWN OR OTHER
THE ACTIVE HEAD RESTRAINT ON THE DRIVERS SEAT HAS DEPLOYED WITHOUT THE VEHICLE BEING IN ANY TYPE OF ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281637November 21, 2019
ENGINE
WHILE DRIVING, VAN SHUT OFF. ENGINE BRAKING AND STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11281674November 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STALL AFTER REFUELLING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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