Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10564525February 15, 2014ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
GOING 55 MPH CAR SUDDENLY DROPPED TO 35 MPH ALMOST GOT REAR ENDED BY CARS BEHIND ME. DASH LIGHTS CAME ON SERVICE TRACTION CONTROL , ENGINE POWER REDUCED, CHECK ENGINE LIGHT CAME ON, CRUISE CONTROL NOT WORKING. HAD SOME WORK DONE AT CHEVROLET DEALERSHIP 100 MILES AGO SO MAYBE SOMETHING THEY DID WRONG. BUT I SEE THERE ARE MANY COMPLAINTS AND DANGEROUS SITUATIONS CAUSED BY THIS VERY SAME MESSAGE. SOMEONE IS GOING TO GET HURT OR KILLED BY THIS SUDDEN DECELERATION WITH NO WARNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564532February 15, 2014EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT THE HEADLIGHTS WENT OUT PULLED OVER ON SIDE OF ROAD, PULLED ON TIMER SWITCH HEADLIGHTS CAME BACK ON. I HAVE BEEN READING ABOUT MANY ISSUES RELATED TO HEADLIGHT FAILURE. GM NEEDS TO RECALL MY 16 YR. OLD DAUGHTER 03 IMPALA, BEFORE SHE GETS HURT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564310February 14, 2014STRUCTURE, ELECTRICAL SYSTEM, VISIBILITY/WIPER
I NOTICED A STRANGE SMELL LIKE MELTING PLASTIC COMING FROM MY PASSENGER SIDE DASHBOARD UNDER THE GLOVE COMPARTMENT. TOOK IT STRAIGHT TO THE DEALER. THEY DISCOVERED MY BACK WINDOW DEFROST SHORTED OUT THE FUSE BOX ON THE PASSENGER SIDE. COMPLETELY MELTED IT AND RUINED THE BOX. IF I HAD WAITED ANY LONGER IT PROBABLY WOULD HAVE STARTED A FIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564322February 14, 2014POWER TRAIN
WHEN SLOWING TO MAKE TURN "TRACTION" WARNING LIGHT FLASHES VEHICLE DOES NOT WANT TO ACCELERATE WHEN PRESSING GAS PEDAL AND THEN JUST TAKES OFF SUDDENLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564376February 14, 2014ELECTRONIC STABILITY CONTROL (ESC)
THIS HAS HAPPENED TOO MANY TIMES, AND I HAVE TAKING IT TO THE DEALER 3 TIMES. STABILITRAK REDUCE ENGINE POWER COMES ON. ONE TIME THROTTLE DISARMED CAME ON AND MY CAR CUT OFF ON THE FREEWAY AND ALL I COULD DO WAS COAST OFF THE RAMP. THIS IS HAPPENING SO OFTEN AND I AM TIRED OF IT. PLEASE HELP ME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10564286February 13, 2014ENGINE, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I WAS JUS LEAVING MY JOB ON MY WAY TO SCHOOL WHEN AS I REACHED ABOUT HALF A MILE AWAY FROM MY JOB THE CAR DISPLAYED A MESSAGE ENGINE POWER REDUCED I WAS GOIN THE SPEED LIMIT WHICH WAS ABOUT 45 TO 50 WHEN I WAS SUDDENLY UNCONTROLLABLY BROUGHT TO UNDER 20 MPH CARS NEARLY RAN INTO MY REAR SEVERAL TIMES SO I HAD TO QUICKLY PUT ON MY HAZARDS N PULL INTO A NEARBY SHOPPING CENTER I HAD TO HAVE THE CAR TOWED HOME N NOW I'M CAR I DON'T HAVE THE NECESSARY FUNDS MY LOCAL CHEVROLET DEALERSHIP IS CHAGRIN TO FIX THIS ISSUE ESPECIALLY WHEN THEY CHARGE BY HOW LONG THE JOB TAKES AFTER FOR THE LIFE OF ME I CAN'T UNDERSTAND HOW MY 2005 CHEVY IMPALA WHICH HAD 155000 MILES PERFORMED BETTER THAN MY 2006 I NEVER HAD AS MUCH ISSUE AS I DID WITH THIS CAR AS I DID WITH OLDER ALSO IN THIS 2006 IMPALA THIS COOLING SYSTEM PART ARE VERY CHEAP I WOULD NOT RECOMMEND A CHEVY TO ANY ONE AFTER EXPERIENCE THE PROBLEMS I DID WITH THIS CAR ESPECIALLY WHEN I WAS DRIVING AND LOST ALL MY POWER STEERING FLUID AFTER JUST HAVING A RECALL FOR AN POWER STEERING PUMP HOSE REPAIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563811February 11, 2014TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHAT HAPPENED IS THE VEHICLE TRACTION CONTROL TRIGGERED AND REDUCED THE CARS FUNCTIONALITY AND SPEED. IT CLEARED ITSELF, BUT WHAT CONCERNS ME IS THIS PROBLEM IS PREVALENT IN GM CHEVROLET VEHICLES RANGING FROM 2005 TO 2011. IT IS LISTED MANY TIMES HERE IN YOUR DATA BASE TO YOUR ORGANIZATION. OUR LIVES AND SAFETY ARE INVOLVED HERE. FOCUSING ON CHARGING A FEE TO DO AN INVESTIGATION IS DEPLORABLE. LIVES ARE AT STAKE HERE. THIS SHOULD NOT BE ANOTHER AMERICAN AFTER THE FACT OCCURRENCE OR EVENT. WHAT HAPPENED TO PROACTIVE RESPONSIBILITY. THESE AMERICAN CAR MAKERS PRODUCE JUNK CARS AND THE CONSUMER CONSTANTLY GET STIFFED WITH LEMONS. STATES LEMON LAWS? NOTHING BUT AMERICAN LEMONS ARE ROLLING OFF OF THE PRODUCTION LINES. YOU THINK, THIS MAY BE WHY OTHER COUNTRIES WILL NOT BUY OUR PRODUCTS. THERE IS NO RELIABILITY IN WHAT IS PRODUCED OR MANUFACTURED AND THE CUSTOMER SERVICE IS LIP SERVICE. NON - EXISTENT WITH THESE CAR DEALERS AND PURE SALES RHETORIC. YOUR SITE READS: THE INFORMATION YOU PROVIDE WILL BE USED TO IDENTIFY POTENTIAL SAFETY-RELATED DEFECTS OR DETERMINE THE ADEQUACY OF EXISTING SAFETY RECALLS. I CAN'T AFFORD THE REPAIRS, PAY FOR AN INVESTIGATION AS WELL. I AM NOT PLEASED WITH HOW THE BALL KEEPS GETTING PASSED OR DROPPED. NHTSA THESE POORLY PRODUCED WEAPONS WEIGH TONS. ROLLING DOWN THE POORLY MAINTAINED HIGHWAYS AND STREETS OF THIS COUNTRY ENDANGERING US ALL LIFE AND LIMB. MY VEHICLE HAS THE SAME PROBLEM WITH THE TRACTION CONTROL THAT FORCES MY CAR TO BRAKE , PULL TO THE RIGHT AND SLOW ENOUGH TO ENDANGER MY WELL BEING. I'M TRULY SCARED AND CONCERNED HERE AND THE REPAIRS AND CODE LIGHTS AREN'T RELIABLE. ONLY THE REPAIR SHOPS ARE WINNING. THE PROBLEM KEEPS REPEATING AFTER THOUSANDS ARE SPENT TO KEEP THE CAR RUNNING. I NEED THIS CAR FOR WORK. IF IT CANT GET ME THERE THEN THEY WILL COME AND TAKE THE JUNK BACK I AM TRYING TO MAINTAIN. THANK YOU *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563846February 11, 2014VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW, ELECTRICAL SYSTEM
WHILE DRIVING I NOTICED REAR WINDOW WAS STILL COVERED WITH ICE,THE REAR DEFROSTER WAS NOT WORKING ALTHOUGH THE SWITCH WAS ON AND LIGHT WAS ILLUMINATED,AFTER THAT I SEARCHED INTERNET SITES AND FOUND THAT A CONNECTOR ON THE PASSENGER SIDE HAS COMMONLY BURNT UP SO I CHECKED MINE AND SURE ENOUGH IT IS,ANOTHER GUY AT WORK HAS THE SAME THING ON HIS IMPALA,CURRENTLY CAR IS AT DEALER BEING INSP BUT THEY HAVE SAID SO FAR THEY WON'T COVER REPAIR,THIS IS A FIRE HAZARD INSIDE THE PASSENGER COMPARTMENT OF THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563869February 11, 2014ENGINE, ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
MY IMPALA KEEPS GIVING ME A WARNING LIGHT THAT SAY SERVICE STABILITRAK, SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED. IT STAY ON FOR A LITTLE WHILE AND THEN GOES OFF. CANNOT SEEM TO FIND OUT WHY IT IS DOING THIS BUT VERY CONCERNED THAT MY CARS SPEED WILL REDUCE WHILE I AM IN TRAFFIC. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563769February 10, 2014SUSPENSION
EXCESSIVE WEAR ON INSIDE EDGES OF REAR TIRES I'M JUST FORTUNATE I CAUGHT THE WEAR EARLY . SO I BROUGHT IT TO MY LOCAL CHEVY DEALER FOR A 4 WHEEL ALIGNMENT. I WAS TOLD THAT BOTH REAR SPINDLE RODS NEEDED REPLACING TO THE TUNE OF $700.00. THE SERVICE DEPT. TOLD ME THEY COULD NOT GET ENOUGH ADJUSTMENT IN THE CURRENT SPINDLE RODS TO BRING THE ALIGNMENT INTO SPEC. AND THERE IS AN UPDATED PART TO REPLACE THEM. GM HAS KNOWN ABOUT THIS PROBLEM SINCE 2009 AND IT EFFECTS BOTH 2007 AND 2008 CHEVY IMPALAS. THEY DID A RECALL ON 07 AND 08 POLICE VERSIONS OF THE IMPALA BUT NOT ON THE CIVILIAN VERSION. THE NHTSB NEEDS TO TAKE A HARD LOOK AT THIS DESIGN PROBLEM BEFORE SOMEONE IS HURT OR KILLED DUE TO A BLOW OUT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563541February 9, 2014ENGINE
2003 CHEVY IMPALA IS OVERHEATING AND WE HAVE DONE A LOT TO IT AND IT STILL OVERHEATS AND THE ANTIFREEZE RUNS OUT WHEN YOU PUT IT IN CAR AND THE HEAT BLOWS COLD AIR ALL THE TIME. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563622February 9, 2014ELECTRICAL SYSTEM
KEY WILL NOT RELEASE FROM IGNITION. CAR WILL NOT COMPLETELY TURN OFF, ENGINE NOT RUNNING BUT ELECTRICAL STILL ON, DRAINS BATTERY AND CAR ONLY STARTS WITH A JUMP. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563618February 9, 2014ELECTRONIC STABILITY CONTROL (ESC)
DRIVING ABOUT HALF MILE FROM HOME, SUDDENLY SERVICE ENGINE LIGHT, SERVICE TRACTION CONTROL AND REDUCE ENGINE POWER MESSAGE TURN ON. CAR START TO LOSE POWER. AFTER DRIVING ANOTHER 2 MILES, WENT TO A PARKING LOT. ENGINE BEGAN ROUGH. PARK THE CAR AND WENT SHOPPING. ABOUT 1 HR. LATER THE CAR START FINE AND RUNNING NORMAL, EXCEPT THE CHECK ENGINE LIGHT STILL ON . PARK CAR IN GARAGE. NEXT DAY, START THE CAR, CHECK ENGINE LIGHT, SERVICE TRACTION CONTROL & REDUCE ENGINE POWER MESSAGE TURN ON. BACK IN/OUT GARAGE AND TURN ENGINE ON/OFF 3 TIMES. ENGINE IS VERY ROUGH. BACK TO GARAGE. NEXT DAY. START THE CAR, ENGINE RAN NORMAL WITH CHECK ENGINE LIGHT TURN ON. DROVE THE CAR AROUND A CIRCLE AND BACK TO GARAGE. RUNS FINE. GOT INTO INTERNET AN FOUND ABOUT A LOT OF COMPLAINS(100S) ON THIS CAR (2010 & EARLIER CHEVY IMPALA) FOR THE SAME PROBLEM, WITH REPORT OF DANGEROUS INCIDENCE ON THE HIGHWAY. I AM AFRAID TO USE IT AGAIN UNTIL IT IS FIXED. I HOPE A RECALL SHOULD BE MADE FOR THE DEFECT. THIS CAR IS IN GARAGE, AND IS SELDOM USE BECAUSE I HAVE 3 CARS, AND I AM RETIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563461February 7, 2014ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HEADLIGHTS JUST QUIT WORKING ON 2 5 2014. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10563353February 7, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFTER BECAME STUCK IN PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,000 AND THE CURRENT MILEAGE WAS 69,000. ... UPDATED 03/24/14 *BF UPDATED 03/31/14
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562824February 4, 2014STEERING, POWER TRAIN
AFTER LEAVING WORK I STARTED UP MY CAR, THEN PUT THE GEAR INTO DRIVE. I COULD NOT TURN THE STEERING WHEEL. I HAD TO USE ALOT OF FORCE JUST TO TURN IT. EVER SINCE THEN I'VE BEEN HAVING PROBLEMS WITH MY STEERING. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562827February 4, 2014VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 55 MPH, THE ENGINE POWER REDUCE LIGHT AND THE CHECK ENGINE LIGHT ILLUMINATED AS THE VEHICLE SLOWED DOWN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562839February 4, 2014ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 65 MPH, THE REDUCE ENGINE POWER WARNING MESSAGE ILLUMINATED AND THE VEHICLE DECELERATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 128,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562890February 4, 2014STEERING, ELECTRICAL SYSTEM
RECENTLY, THE CAR LOOSES POWER STEERING WHEN IT RAINS, OR I GO THROUGH A PUDDLE. I TOOK IT TO THE CHEVROLET DEALER (BEST CHEVROLET) WHERE I BOUGHT IT NEW SOME YEARS AGO. THEY HAD NO IDEA WHAT CAUSED IT, SAID THEY NEVER HEARD OF SUCH A THING. THEY CHANGED THE SERPENTINE BELT AND TENSIONER, AND IT STILL DOES IT. THE POWER STEERING GOES OUT FOR ABOUT 10 SECONDS, AND IN DEEP WATER I ALSO GET A DUMMY LIGHT ABOUT THE ELECTRICAL SYSTEM. IT'S SCARY TO DRIVE; BUT, I DON'T WANT TO JUST SELL IT CAUSE SOMEONE ELSE AN INJURY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562911February 4, 2014STEERING
THE STEERING GOES OUT WHEN DRIVING THROUGH RAIN OR EVEN A VERY SMALL PUDDLE. THE POWER STEERING OR STEERING WHEEL LOCKS UP AND THE CAR CANNOT BE CONTROLLED FOR A FEW SECONDS AND/OR MINUTES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0