Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10562741February 3, 2014FUEL SYSTEM, GASOLINE
GAS SMELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562593February 2, 2014VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
THE CHECK ENGINE LIGHT CAME ON (AND HAD GONE OUT) PREVIOUSLY. DASH SAID "SERVICE STABILITRAC, ENGINE POWER REDUCED" AND A MECHANIC SAID IT WAS A "SENSOR IN THE GAS PEDAL" AND THAT IF IT KEPT HAPPENING WE SHOULD REPLACE IT. I DIDN'T FULLY REALIZE THAT THIS MEANT THAT THE THROTTLE WOULD DISABLE ITSELF WHILE I WAS DRIVING IN MORNING RUSH HOUR TRAFFIC ON THE HIGHWAY IN THE LEFT HAND LANE GOING UP A HILL DOING 60 MPH. THERE WAS TRAFFIC BEHIND ME AND IN OTHER LANE SO I HAD TO PULL INTO THE CENTER SHOULDER OVERTOP OF 5 INCHES OF SNOW AND ICE. IT WAS A STRUGGLE NOT TO HIT THE GUARDRAIL. THERE WAS BARELY ENOUGH ROOM. I JUST MADE IT OVER THE YELLOW LINE. IT WAS 20 DEGREES AND THEN HAD TO WAIT AN HOUR FOR A TOW TRUCK. THE CAR DID START AND DRIVE AT THE GARAGE. THIS MECHANIC REPLACED THE ACCELERATION PEDAL ASSEMBLY. THE ERROR WAS CODE P2122. HE ALSO STATED THAT HE COULD SMELL BURNING WIRES. I HAD SMELLED IT BUT DIDN'T REALIZE WHAT IT WAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562383January 31, 2014ELECTRICAL SYSTEM
SPEEDOMETER STOPPED WORKING PROPERLY. WOULD REGISTER ZERO OR OFF THE SCALE. NEVER CORRECT. WITH SO MANY COMPLAINTS YOU WOULD THINK THAT SOMETHING WOULD BE DONE AS THIS IS A NECESSARY INSTRUMENT BUT OBVIOUSLY GM DOESN'T CARE AND NTSB IS TOO BUSY UNTIL SOMEONE IS KILLED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562404January 31, 2014ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL, STABILITY TRACK AND ENGINE REDUCE POWER WARNING LAMP ILLUMINATED. AFTER THE WARNING LAMPS ILLUMINATED, THE VEHICLE SUDDENLY DECELERATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 92,000. . ..UPDATED 03-12-14 *BF THE CONSUMER STATED THE PROBLEM WAS INTERMITTENT
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562442January 31, 2014VEHICLE SPEED CONTROL
THE VEHICLE HAS A REDUCE ENGINE DISPLAY AND THE ACCELERATION STARTS TO SLOW DOWN THE CAR TO AROUND 40MPH. SOMETIMES THE CAR WILL SHUT OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562446January 31, 2014ELECTRICAL SYSTEM, STRUCTURE:BODY
BATTERY LEAKED DOWN THE FRAME AND WAS EATING THE 2 TRANY COOLER ALUMINUM LINES. AUTONATION CHEVROLET SUPERSTITION SPRINGS IN MESA, AZ PUT A NEW BATTERY AND 2 NEW TRANY COOLER LINES ON, BUT AFTER THE 4TH ATTEMPT CAN NOT GET ALL OF THE ACID CLEANED UP. ENGINE CRADLE STILL HAS NO PAINT IN SPOTS AND ACID STILL SHOWING ON SPOTS. AFTER A DAY OF RAIN. WENT OUT TO THE CAR THE NEXT DAY AND WHEN I OPENED UP THE DRIVERS DOOR THERE WAS A VERY BAD ODOR. ALMOST WANTED TO THROW UP. AFTER LOOKING ALL OVER THE CAR FOUND 2" OF WATER WERE THE SPARE TIRE IS AND ALL OF THE CARPET WET IN THE TRUNK. TOOK IT TO AUTONATION CHEVROLET SUPERSTITION SPRINGS IN MESA, AZ. THEY HAD IT FOR 2 WEEKS AND THEY DETERMINED I DID NOT HAVE THE TRUNK CLOSED ALL THE WAY. THIS TRUNK WILL NOT STAY DOWN. WHAT I MEAN IS THE SPRING IS SO GOOD IT'S ETHER CLOSED ALL THE WAY OR OPEN ALL THE WAY. AFTER THAT AND SOME RESEARCH I FOUND GM HAS PUT OUT A #PI1133 TRUNK WATER LEAK. THE SEAL AROUND THE REAR TAIL LIGHT LEAKS WATER INTO THE TRUNK. SO I TOOK IT BACK TO THE DEALER AND HAD TO TELL THEM IT WAS NOT ME LEAVING THE TRUNK OPENED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562282January 30, 2014EXTERIOR LIGHTING
HEADLIGHTS WENT OUT WHILE DRIVING AT NIGHT,HOLD DIM/BRIGHT SWITCH TO HAVE BRIGHTS ONLY,RELEASE SWITCH TO NORMAL POSITION,LIGHTS GO OUT,NORMAL CLICKING SOUND WHEN ENGAGING DIM/BRIGHTS NOT THERE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562288January 30, 2014VEHICLE SPEED CONTROL
WHILE DRIVING ON THE FREEWAY THE ENGINE REDUCE POWER LIGHT CAME ON AND SECONDS LATER THE CAR LOST POWER. THIS HAS HAPPEN SEVERAL TIMES. TODAY 1/30/14 THIS HAS HAPPENED 4 TIMES. THIS IS A SAFETY HAZARD! I'VE SEEN SEVERAL COMPLAINTS ABOUT THIS ISSUE, PEOPLE ARE SPENDING HUNDREDS OF DOLLARS THINKING THE ISSUE IS BEING FIXED AND THE PROBLEM IS NEVER FIXED. AT THIS POINT IT LOOKS LIKE 100 OF PEOPLE WILL HAVE TO LOSE THEIR LIFE BEFORE A RECALL TAKES PLACE. AS A SINGLE PARENT (MY CHILDREN'S ONLY LIVING PARENT) THIS ISSUE SHAKE ME TO MY SOUL! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10562053January 29, 2014AIR BAGS
SERVICE AIRBAG LIGHT COMES ON WHEN START. WILL RESET TILL RESTART. DEALER QUOTE WAS 550 FOR PART 200 LABOR. JUST NOW 3 YEARS OLD WITH ALL OTHER COMPLAINTS OBVIOUSLY A DEFECTIVE SAFETY RELATED PART. CHEVY AND GM APPEAR TO BE IGNORING THIS ISSUE AND MAKING A GOOD PROFIT ON DEFECTIVE PARTS. COME ON GM HOW ABOUT BACKING UP YOUR PRODUCT. WE BAILED YOU OUT HOW ABOUT MAKING THINGS RIGHT WITH PEOPLE THAT ARE STILL BUYING YOUR CARS. THIS MAY BE MY 3RD AND LAST GM PRODUCT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10561582January 27, 2014TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA EQUIPPED WITH GOOD YEAR TIRE SIZE P235-50-R18. THE DOT AND SERIAL NUMBER WERE NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE FRONT DRIVERS SIDE TIRE THREAD SEPARATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10561521January 26, 2014ENGINE, POWER TRAIN
LET ME TRY AGAIN....I WAS DRIVING ON THE EXPRESSWAY, AT 55 MPH, WHEN THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS CAME ON, ALONG WITH THE REDUCED ENGINE POWER WARNING . I TOOK IT INTO THE DEALER, WHERE I BOUGHT IT IN AUG. 2009. I CAN'T REMEMBER WHEN THIS PROBLEM STARTED & HOW MANY TIMES PRIOR, BECAUSE THE WARNING LIGHTS WOULD GO OUT, WITHOUT ANY REDUCED ENGINE POWER WARNING OR REDUCED POWER. I THOUGHT IT WAS ONE OF WHAT IS CALLED A COMPUTER GLITCHES. IT WAS AT THIS TIME WHEN I DID GET REDUCED ENGINE POWER, WHEN I KNEW I HAD TO TAKE IT INTO THE DEALER. ON NOV.29,2010, THE ACCELERATOR PEDAL WAS REPLACED......ON JAN.05, 2011, I BROUGHT IT BACK AND WAS CHARGED ONLY HALF OF THE RATE FOR MECH. DIAGNOSIS FEE, BECAUSE I ARGUED SO MUCH, THAT THE CAR IS STILL UNDER WARRANTY, AND THEY HAVE NOT REPAIRED THE SAME INITIAL PROBLEM. I LEFT THE CAR WITH THEM TO DRIVE, THEY DROVE IT 28 MILES WITHOUT ANY PROBLEMS. ON JAN.06,2011, MILEAGE WAS 38727, THEY REPLACED THE THROTTLE BODY ASSEMBLY, N/C. I THINK IT WAS AT THIS TIME, I WAS TOLD TO RETURN THE CAR, WITHOUT SHUTTING THE ENGINE OFF, WHICH IS WHAT I DID. ON FEB.05,2011, MILEAGE WAS 39831, WHERE THEY REPLACED A A.I.R. VENT VALVE....I HAVE CHANGED LIVING LOCATIONS LAST SPRING....MEANING THERE MIGHT BE MORE TIMES THAT IT WAS BROUGHT IN.....MY MEMORY IS TELLING ME THAT THE BOTH WARNING LIGHTS WERE COMING ON AND OFF LAST YEAR, AND NOW MORE FREQUENT, WITH SLIGHT REDUCED ENGINE POWER ...81000 MILES *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10561468January 25, 2014VEHICLE SPEED CONTROL
WHEN I FIRST GOT THE CAR I NOTICED THAT WHILE DRIVING IT WOULD SOUND LIKE IT WANTED TO CUT OFF AND EVENTUALLY IT DID EVERY TIME I CAME TO A COMPLETE STOP. EVENTUALLY IT WOULD NOT START AT ALL. HAD TO GET THE FUEL REGULATOR PUMP CHANGED TWICE. THEN MY CAR WAS CLAIMING TO BE OVERHEATING SO I CHANGED THE THERMOSTAT, TEMPERATURE SENSOR AND FAN RELAYS. BUT MY TEMPERATURE GAUGE IS READING OUT OF WHACK SAYING MY CAR IS OVERHEATING WHEN ITS NOT. A COUPLE MONTHS LATER MY SPEEDOMETER JUST STARTED ACTING UP AS WELL . IT KEEP MOVING UP ALL AROUND AND SOMETIMES MAY STAY ON ZERO. YESTERDAY IT MADE A COMPLETE 360 AND IS STUCK IT AT THE BOTTOM. A COWORKER WAS JUS TELLING ME ABOUT HER CHEVY TRUCK SPEEDOMETER PROBLEMS LAST WEEK AND LITERALLY WITHIN A WEEKS TIME THE EXACT THING HAPPENS TO ME WITH NO WARNING. THERE MUST NEED TO BE A RECALL IF I DON'T EVEN HAVE TO FINISH TYPING CHEVY IMPALA AND SPEEDOMETER PROBLEMS AUTOMATICALLY POPS UP!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560740January 21, 2014ELECTRICAL SYSTEM, ENGINE, VISIBILITY/WIPER
ENGINE HESITATES,STALLS, AND SHIFTS HARD. HAD TO REPLACE IGNITION SWITCH AND LOCK CYLINDER, HEAT SENSOR, FUEL CAP, REPROGRAM ANTITHEFT, WATER PUMP, ALWAYS GETTING BUBBLES IN TIRES, GAUGES DNT WORK, PUDDLE ON PASS SIDE, HEATER CORE, 2 SETS OF WARPED ROTORS, TRACTION CONTROL(ABS) KEEPS GOING OFF, FOUND WIRES UNDER HOOD CHAFFED( BY RUBBING ON BELT I BELIEVE)WHICH CAUSED NO START. NEW PROBLEMS ARE LIGHTS ON DASH AND HEAD LIGHTS WILL TURN OFF AT NIGHT WHILE DRIVING, I HAVE A COOLANT LEAK WHICH I THINK ITS DUE TO BLOWN GASKET, AND TONIGHT I AM DRIVING IN FOG AND MY FRONT WINDOW FOGS UP IN 2 SECONDS. I WIPED W HAND AND REALIZED I WAS HEADING TOWARDS A PERSON WALKN. WAY TO DANGEROUS!!!!! I HAVE HAD CAR FOR ONLY 2 YRS. I AM DIVORCED W 3 KIDS AND 1 SPECIAL NEEDS CHILD W LOTS OF APPTS. I NEED A RELIABLE CAR, CANT AFFORD NEW CAR OR A SHOP TO FIX CAR. I HAVE HAD TO BECOME A MECHANIC CAUSE OF THIS CAR AND I HAVE NO TIME FOR THAT, THANK GOD FOR INTERNET, I WNT TAKE KIDS IN CAR AFTER DARK, IT UNRELIABLE AND THATS SAD. PLEASE LOOK INTO ISSUES. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560636January 20, 2014ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LIGHT WENT OUT ON THE SPEEDOMETER. THE INSTRUMENT LIGHTING CLUSTER WAS REPLACED AT THE DEALER FOR $614.00 AND IT WENT OUT AGAIN IN ABOUT ONE YEAR. IT IS OUT NOW. THE SPEEDOMETER SPEED CANNOT BE READ AT NIGHT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560203January 16, 2014ENGINE
MY ENGINE POWER REDUCED LIGHT KEEPS COMING ON AND THE POWER IS SIGNIFICANTLY AFFECTED. I CAN SET MY CRUISE AND THEN WITHOUT WARNING THE LIGHT COMES ON, CRUISE STOPS WORKING AND CAR SLOWS DOWN. THIS IS A HAZARD IN FAST MOVING TRAFFIC. IT APPEARS THAT THIS IS A VERY COMMON PROBLEM AMONG 2008 MODEL IMPALAS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560222January 16, 2014AIR BAGS, ELECTRICAL SYSTEM
HAD TO PUT A NEW BATTERY IN AND THEN THE MESSAGE LIGHT CAME ON TO SERVICE THE AIR BAG....THEY SAID A MODULE WENT OUT UNDER THE DRIVERS SEAT AND UNDER THE LEFT FRONT BUMPER.......IT WILL COST $ 1030 + TAX...ONLY 43,000 MILES ON THE CAR. I CANT AFFORD TO HAVE IT FIXED AND I'M TOLD THAT THE AIRBAG WONT WORK IF I GET IN AN ACCIDENT TILL I GET IT FIXED.........WOULD THAT KEEP MY INSURANCE FROM PAYING IF I DO GET IN AN ACCIDENT AND THEY SEE THE AIR BAG SHOULD HAVE BEEN SERVICED?? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560306January 16, 2014AIR BAGS, TRACTION CONTROL SYSTEM
I AM HAVING SIMILAR ISSUES AS EVERYONE ELSE, WHEN DRIVING ON THE FREEWAY, I WAS GOING ABOUT 70 MPH AND THAN MY SERVICE TRACTION CONTROL LIGHT CAME ON FOLLOWED BY ENGINE POWER REDUCED WITH THE MIL LIGHT, THE CAR SPEED IMMEDIATELY DECREASED TO ABOUT 50 MPH, NO ACCIDENT OCCURRED, PULLED OVER AND LET IT SIT FOR AWHILE THAN RESTARTED IT. IT IS INTERMITTENT AND OCCURS RANDOMLY. IT IS SAFETY CONCERN AS THIS CAN CAUSE AN ACCIDENT. THE AIR BAG LIGHT ALSO COMES OFF AND ON, I HAD TAKEN TO CHEVY DEALER AND WAS ADVISED THE AIR BAG SENSOR NEEDED TO BE REPLACED, WAS ABOUT $500 IN WORK, AND IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY. I AM NOT ABLE TO AFFORD THE REPAIR SO I AM DRIVING IN A VEHICLE WHERE IF THEIR IS AN ACCIDENT, THE AIR BAGS WILL NOT DEPLOY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560116January 15, 2014VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN THE INTERSTATE WITH THE CRUISE CONTROL ON WHEN SUDDENLY MY CAR JERKED AND A MESSAGE SHOWING "ENGINE POWER REDUCED, SERVICE STABILITRAK" SHOWED UP. I NOTICED THE RPMS JERKING UP AND DOWN WITH A PRETTY DRAMATIC RANGE. WHEN I SLOWED DOWN MY CAR STARTED SHAKING. THE WORST PART IS THAT WHEN I SHUT MY CAR OFF THE PROBLEM STOPS. THIS HAS HAPPENED 4 OTHER TIMES. ONCE WHILE IDLING. ONCE WHILE SLOWING DOWN FROM 55 TO 35 AND ONCE WHILE DRIVING ABOUT 35 MPH. THERE SEEMS TO BE NO PATTERN AND IT IS INTERMITTENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560139January 15, 2014ENGINE, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
I DON'T REMEMBER THE EXACT DATE, BUT APPROXIMATELY 2 YRS AGO, I BEGAN SEEING THE SEQUENCE OF MESSAGES, "SERVICE TRACTION CONTROL, SERVICE STABILITRAK, ENGINE POWER REDUCED," AND THE ENGINE LIGHT COMES ON ALONG WITH THE TRACTION CONTROL SYSTEM LIGHT. THE CAR SPEED WAS OBVIOUSLY REDUCED AND I COULDN'T REALLY ACCELERATE. I TOOK THE CAR BACK TO CARMAX AND THEY SAID THEY COULDN'T FIND ANYTHING AND DID NOT KNOW WHAT I WAS TALKING ABOUT. IT HAPPENS SPORADICALLY, BUT SEEMINGLY ALWAYS ON THE INTERSTATE WHILE I'M TRAVELING AROUND 65--70 MPH. THIS IS VERY DANGEROUS, AND I'VE BEEN TRYING TO RESEARCH WHAT NEEDS TO BE FIXED. I DO NOT UNDERSTAND WHY THIS IS NOT A RECALL ITEM. I THINK THIS WILL BE THE LAST CHEVY I PURCHASE! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10560083January 15, 2014POWER TRAIN
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, THE VEHICLE BECAME HESITANT UPON ACCELERATION. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE SECOND CLUTCH PLATE WAS REPLACED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. UPDATED 3/19/14*CN *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0