Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10559833January 14, 2014
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
STABILITY/TRACTION CONTROL SYSTEM ACTIVATES FOR NO REASON. THIS CAUSES A SPONTANEOUS MAJOR REDUCTION IN ENGINE POWER. THIS HAPPENED WHILE PASSING A SEMI-TRACTOR TRAILER ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO GET TO THE SIDE OF THE ROAD AND STOP. SHUTTING THE ENGINE OFF FOR SEVERAL MINUTES APPARENTLY ALLOWED THE SYSTEM TO RESET. THIS HAS HAPPENED ABOUT A DOZEN TIMES SINCE. HAD I BEEN PASSING ON A 2-LANE ROAD, IT VERY LIKELY COULD HAVE CAUSED A HEAD-ON COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559289January 10, 2014
VISIBILITY/WIPER
I HAVE SPUN THE MOTOR IN MY WIPERS 3 TIMES NOW. THE SNOW OR ICE BUILD UP UNDER THE HOOD WHERE THE WIPERS REST. I HAVE HAD IT FIXED 2 TIMES NOW. THIS TIME WIPERS WERE DOING FINE, MADE SURE THAT I HAD NO ICE OR SNOW ON THE WIPERS AS THEY TURN ON (WAKE UP). THEN WHEN I WENT TO SHUT THEM OFF AFTER OUR LAST ICE STORM, THE ICE BUILD UP UNDER THE HOOD STOPPED THEM FROM GOING DOWN UNDER THE HOOD, AND MADE THEM SPIN AGAIN. NOW ITS A VISUAL DISTRACTION AS I AM FORCED TO DRIVE WITH THE WIPERS IN THE UPRIGHT POSITION ON MY WINDSHIELD. IT MAKES FOR BLIND SPOTS. I KNOW THAT I AM NOT THE ONLY ONE WHO HAS THIS PROBLEM. THE FIRST TIME I CHECKED OUT CARCOMPLAINTS.COM AND WAS ABLE TO FIND A DIAGRAM ON HOW TO FIX IT FROM SOMEONE ELSE. BUT NOW ITS SPUN SO MANY TIMES I WILL HAVE TO TAKE IT TO A MECHANIC AND ORDER PARTS AND SPEND UNNECESSARY MONEY TO FIX SOMETHING THAT SHOULD NEVER HAVE HAPPENED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559155January 9, 2014
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING DOWN HWY 50 ON A CLEAR DRY DAY AND THE ENGINE LITE COMES ON WITH THE TRACTION CONTROL WARNING, SAYING ENGINE POWER REDUCED. THEN THE POWER SHUT OFF INCLUDING THE STEERING CAUSING ME TO PULL THE CAR OFF INTO THE DIRT OFF THE FREEWAY. DUE TO THIS MY FRONT BUMPER GOT CRACKED. THIS PROBLEM IS NOW A RE-OCCURRING PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10558877January 7, 2014
EXTERIOR LIGHTING
TL - THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD LIGHTS WERE TOO DIM CAUSING HIS VISIBILITY TO BE REDUCE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 10,000. PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558600January 6, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND APPLYING THE BRAKES, THE BRAKES VIBRATED ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE ROTORS AND FRONT BRAKE PADS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE.THE FAILURE MILEAGE WAS 34,000 AND THE CURRENT MILEAGE WAS 76,632. UPDATED 3/21/14*CN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558668January 6, 2014
AIR BAGS
ON MON. NOV. 25, 2013 I WAS DRIVING SB I-75 ABOUT 10 P.M. THERE WAS A LIGHT DRIZZLE AND AS I APPROACHED THE BRIDGEPORT AREA I NOTICED SOMETHING ACROSS SEVERAL LANES OF THE HIGHWAY. I STARTED TO BRAKE AND HIT BLACK ICE AND SLAMMED HEAD ON INTO A BLACK JACKKNIFED SEMI WITH NO LIGHTS OR FLARES. I DID TRY TO GO BETWEEN THE MIDDEN AND THE TRUCK BUT THERE WAS NO ROOM CAUSING MOST OF THE FRONT END DAMAGE ON THE PASSENGER SIDE OF THE HOOD OF THE CAR. THE FRONT END WAS SO SMASHED THAT THE BATTERY DISINTEGRATED. MY AIRBAGS DID NOT DEPLOY AND I HIT MY HEAD ON THE STEERING WHEEL GETTING A CONTUSION ON MY FOREHEAD AS WELL AS TWO BLACK EYES. I ALSO HAD BRUISES ON MY HAND, KNEE, AND RIGHT BREAST. IN ADDITION TO THESE I ALSO HAD SOME LE FRANC FRACTURES TO MY LEFT FOOT WHICH I REQUIRED SURGERY FOR. I WAS WEARING MY SEATBELT AT THE TIME OF THE ACCIDENT THANK GOODNESS, BUT I JUST DO NOT KNOW WHY MY AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10558685January 6, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO PROVIDE SUFFICIENT ILLUMINATION TO THE SIDES OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE VEHICLE WAS PERFORMING ACCORDING TO MANUFACTURING SPECIFICATIONS AND THAT THEY WERE UNABLE TO ALTER THE DESIGN OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 2,100. UPDATED 2/5/14*CN THE CONSUMER STATED THE HEADLIGHTS POINTED INWARD AND DID NOT PROVIDE ADEQUATE LIGHT TO THE SIDE OF THE VEHICLE. THE CONSUMER STATED ONLY AFTER THE TURN WAS COMPLETED THE HEADLIGHTS ILLUMINATED THE ROADWAY. ALSO, THE BRIGHTNESS OF THE HEADLIGHTS WERE WEAK. UPDATED 02/06/14 THE CONSUMER STATED THE LACK OF ADEQUATE LIGHT TO THE SIDES BOTH RIGHT AND LEFT IS A SERIOUS URGENT SAFETY ISSUE. HE ALMOST ENDED UP RUNNING OFF THE ROAD AND INTO SOME TREES, DUE TO THE INADEQUATE LIGHT. WHEN MAKING RIGHT OR LEFT TURNS, THE HEADLIGHTS DID NOT LIGHT THE ARC OF THE TURN TO THE SIDES. UPDATED 02/24/14 THE CONSUMER STATED THE HEADLIGHTS POINTED INWARD AND DID NOT PROVIDED ADEQUATE LIGHT TO THE SIDES OF THE VEHICLE. UPDATED 07/23/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558700January 6, 2014
ELECTRICAL SYSTEM
DRIVING FREEWAY SPEEDS AROUND 60 CAR SHUTS OF VERY DANGERS. THEN CAR STARTED BACK AFTER 10MIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558530January 5, 2014
ELECTRICAL SYSTEM
WHEN KEY IS TURNED, DASH LIGHTS COME ON BUT ENGINE WILL NOT TURN OVER. RADIO WILL WORK, CHIMES WILL WORK, ALL INTERIOR AND EXTERIOR LIGHTS WORK BUT ENGINE WILL NOT CRANK. AFTER SOME TIME, ANYWHERE FROM 5 MINUTES TO 1.5 HOURS, ENGINE WILL TURN OVER AND CAR WILL START AND RUN FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558313January 3, 2014
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY WIFE AND I WERE TRAVELING NORTH ON PA ROUTE 15. WE WERE ON SPEED CONTROL AT 55 MPH. AN ERROR SIGNAL APPEARED ON THE DASH BOARD SAYING SERVICE TRAKCONTROL A FEW SECONDS LATER A SIGNAL SAID--- LOSING ENGINE POWER. I WAS ABLE TO GET TO A SOMEWHAT NARROW SHOULDER IN A FEW SECONDS BEFORE THE ENGINE DIED. I COULD NOT START THE CAR. A CALLED AAA AND AFTER 45 MINUTES WAS TOWED TO A GARAGE IN DILLSBURG. JUST BEFORE THE TOW TRUCK ARRIVED I WAS ABLE TO START THE CAR. THE MECHANIC TRIED TO DETERMINE THE CAUSE AND COULD NOT. I DECIDED TO DRIVE ON TO MY DESTINATION IN. NJ THE ERROR SIGNALS APPEARED ONCE MORE BUT I WAS ABLE TO PULL INTO A SERVICE STATION AND SIT. I RESTARTED CAR AND DROVE TO MY DESTINATION. THE NEXT DAY I WENT TO "RT 46 CHEVROLET"IN NJ THREE DAYS LATER A NEW ACCELERATOR PEDAL WAS INSTALLED AND I WAS ABLE TO DRIVE TO MY HOME IN NY STATE.. IT WAS VERY SCARY TO LOSE POWER ON A HWY AT 55 MPH AND I WONDER ABOUT TRUSTING THE CAR!!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558338January 3, 2014
EXTERIOR LIGHTING
I WAS DRIVING DOWN THE INTERSTATE WITH MY BRIGHT LIGHTS ON AND SUDDENLY MY HEADLIGHTS TURNED OFF. I REACHED DOWN AND PULLED THE HEADLIGHT SWITCH ON THINKING IT WAS THE DAY TIME DRIVING LIGHTS, BUT THEY STILL DID NOT TURN ON. IN A PANIC I FLIPPED THE DIMMER SWITCH ON THE STEERING WHEEL AND THEY CAME ON. SINCE THEN I HAPPENED AGAIN WITH MY BRIGHTS ABOUT A MONTH AGO BUT HAPPENED 4 TIMES LAST NIGHT, WITH MY BRIGHTS AND DIMS, ON MY 6 MILE DRIVE HOME. I HAVE OWNED DOZENS OF CARS IN MY LIFE, MOST CHEVROLET, AND NEVER HAD A FAILURE OF THIS MAGNITUDE WHILE DRIVING. THIS SEEMS TO BE A SERIOUS FAILURE AND A HUGE SAFETY CONCERN FOR ME AS I HAVE TEENAGERS THAT DRIVE MY CAR AND MAY NOT HAVE BE ABLE TO SAFELY RESOLVE AN ISSUE LIKE THIS WITH OUT INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558168January 2, 2014
ENGINE
WHILE ATTEMPTING TO START THE CAR FIRST THING IN THE MORNING, THE CAR STARTED AND RAN FOR ABOUT 15 SECONDS, THEN EXPLODED BUSTING A HOLE THROUGH THE UPPER MANIFOLD INTAKE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10558080January 1, 2014
ENGINE
DROVE CAR HOME FROM WORK. PARKED IN DRIVEWAY. CAME OUT 5 MIN. LATER CAR WAS ON FIRE UNDER HOOD. CALLED FIRE DEPT. TO PUT OUT. TOTAL LOSS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10557921December 31, 2013
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
I STARTED MY CAR AFTER A COLD NIGHT AND IMMEDIATELY GOT A "SERVICE STABILITRAK", "ENGINE POWER REDUCED", AND "SERVICE TRANCE ION CONTROL" MESSAGES. THE CAR HAD AN EXTREMELY ROUGH IDLE AND THEN WOULD NOT ACCELERATE TO MORE THAN 25 MPH. I RETURNED HOME AND MADE AN APPOINTMENT AT THE DEALERSHIP. LATER, I WAS READY TO TAKE THE CAR INTO THE DEALER AND IT STARTED FINE WITH NO ERROR MESSAGES OR CHECK ENGINE LIGHT. I CALLED THE DEALER AND THEY SAID IT MUST HAVE BEEN A COMPUTER ERROR THAT FIXED ITSELF. WELL, IT'S A WEEK LATER NOW AND I AM HAVING THE ISSUES AGAIN EXCEPT RESTARTING THE ENGINE DOES NOT FIX IT ANYMORE. THIS IS A SERIOUS ISSUE AND NEEDS TO BE RESOLVED BY GM AND NOT COST THE MANY PEOPLE EXPERIENCING THIS ISSUE HUNDREDS OF DOLLARS TO FIX! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558049December 31, 2013
POWER TRAIN
AT TIMES, THE VEHICLE JERKS WHILE SHIFTING. I HAVE EXPERIENCED HEAVY JOLTING, ROUGH SHIFTING, ESPECIALLY DURING LOW SPEEDS. WHILE ON HIGHWAY OR DURING STRONG ACCELERATION, CAR SHIFTS GREAT. MOSTLY THE ISSUES ARE DURING DOWNSHIFTS OR LOW SPEED SHIFTS. TOOK TO CHEVROLET DEALERSHIP, WAS TOLD A FACTORY RESET MAY HELP ADJUST TO DRIVING STYLES. WE BOUGHT CAR USED WITH 35000 MILES. THIS DID NOT HELP. NOT EVEN SURE IF THIS IS AN OPTION. NO CHECK ENGINE LIGHTS OR ANYTHING. DEALERSHIP CANNOT LOCATE PROBLEM. SAYS TRANSMISSION TAKES SOME GETTING USED TO. AWESOME CAR, JUST WISH THIS PROBLEM WAS CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557873December 30, 2013
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
ENGINE LIGHT CAME ON, "REDUCED TRACTION CONTROL" LIGHT CAME ON, POWER WAS DRASTICALLY REDUCED AND THEN "REDUCED ENGINE POWER" LIGHT CAME ON. CAR HAS A PROBLEM THAT NEEDS TO BE ADDRESSED, BUT CUTTING OFF POWER AND ACCELERATION WHILE I'M MAKING A TURN WITH ONCOMING TRAFFIC OR DRIVING 70+ MPH IS NOT A SAFE WAY OF ADDRESSING THAT PROBLEM. I CAN TURN OFF THE CAR AND REGAIN POWER. NEARLY ANY OTHER WAY OF ADDRESSING THE CODE WOULD BE INFINITELY BETTER THAN KILLING POWER WHILE DRIVING. IT IS NOT SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557679December 30, 2013
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
DRIVING 65 ON FREEWAY CAR SLOWS DOWN TO 40 CHECK ENGINE LIGHT SAYS SERVICE TRACTION CONTROL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557704December 30, 2013
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SERVICE TRACTION CONTROL AND ENGINE POWER REDUCED LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 100,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557621December 29, 2013
AIR BAGS, SEAT BELTS
AUGUST 2013 INVOLVED IN A CAR ACCIDENT, QUICK DECELERATION, FRONTAL CRASH. OTHER DRIVER PULLED INTO TRAFFIC, WITH HER VIEW BLOCKED OF MOVING TRAFFIC APPROACHING HER. ONCE THE TRUCK DRIVING IN FRONT OF ME TURNED SHE WAS STOPPED IN THE ROADWAY. I ATTEMPTED TO STOP MY CAR QUICKLY BUT DID NOT HAVE MORE THAN 4 SECONDS IN WHICH TO STOP MY CAR. I IMPACTED THE FRONT END, DRIVER SIDE QUARTER PANEL, AND ENGINE COMPARTMENT OF A 2005 HONDA CIVIC. THE 2005 CHEVROLET IMPALA SHOULDER HARNESS LOCKING MECHANISM FAILED. THE AIRBAG DID NOT DEPLOY AT THE TIME OF THE ACCIDENT. MY BODY PROPELLED FORWARD UPON BRAKING AND I IMPACTED WITH A FULLY EXTENDED SHOULDER HARNESS. THE LENGTH OF THE SHOULDER HARNESS ONLY EXTENDS TO 1.5 INCHES FROM THE STEERING WHEEL, MY BODY CONTINUED TO TRAVEL BEYOND THE EXTENSION OF THE HARNESS CAUSING INJURY TO MY LEFT CLAVICLE, UPPER STERNUM, NECK, SHOULDERS AND RIBS. MY UPPER BODY, STERNUM AND TORSO HIT THE STEERING RESULTING IN WHIPLASH, TO INCLUDE ABDOMINAL, NECK, STERNUM, CLAVICLE, SHOULDER AND SCAPULOTHORACIC INJURIES. MY KNEE HIT THE DASH UNDERNEATH THE STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10557525December 28, 2013
STEERING, SERVICE BRAKES, ENGINE
I WAS DRIVING ABOUT 35 MPH THE ENTIRE CAR SYSTEM SHUT OFF , NO WARNING LIGHTS CAME, I ROLLED INTO A DIRT PARKING LOT, AND TURNED THE KEY OFF, SAT THERE FOR A LITTLE WHILE THEN CONTINUE TO WORK, HAD TO TAKE ALTERNATE ROUTE, DIDN'T KNOW WHEN OR IF IT WOULD HAPPEN AGAIN. IT DID HAPPEN AGAIN LATER THAT AFTERNOON, WHILE AUTOZONE TECH WAS CHECKING MY BATTERY. IT WAS FRIGHTENING, THANK GOD!! TRAFFIC WAS LIGHT.I LIVE WHERE A LOT OF BIG RIGS COME AND GO, I MOSTLY DRIVE FREEWAYS, BUT THAT DAY I HAD TO CHANGE MY ROUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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