Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10565959February 26, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
NO HEAT IN CAR, OVER HEATING, TOOK TO GARAGE, IT IS HEAD GASKET. VERY EXPENSIVE TO FIX,ONLY 53,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566032February 26, 2014
AIR BAGS
HOW CAN A CAR GO THROUGH THE BUILDING PROCESS AND THE PASSENGER AIR BAG NOT BE INSTALLED? CHEVROLET'S FIX FOR THIS WAS A $100 GIFT CERTIFICATE TO FLY ANYWHERE I WANTED TO GO. I GUESS $100 IS ALL A HUMAN LIFE IS WORTH? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566061February 26, 2014
STEERING
I HAVE HAD THIS PROBLEM BEFORE. IT COMES AND GOES BUT NEVER IS STEADY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565773February 25, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FLOAT INSIDE THE FUEL TANK BECAME INOPERABLE. THE VEHICLE FUEL GAUGE WAS READING INACCURATE AMOUNTS OF FUEL AND THE LOW FUEL GAUGE WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565804February 25, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FUEL GAUGE BECAME INOPERATIVE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUEL GAUGE WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565847February 25, 2014
SERVICE BRAKES, STEERING, EQUIPMENT ADAPTIVE/MOBILITY
THE TRACTION CONTROL TURNS ON VERY FREQUENTLY WITHOUT CONTROL,LIGHTAPPEAR CLAIM THAT THE TRACTION SYSTEM NEED SERVICES AND SOME OTHER TIME THE SINF OF THE ABS I CONSTANTLY PUSH THE TRACKING SYSTEM OFF WHEN IS ON BUT DO NOT RESPOND AT OLL. THIS CAUSES THE CAR TO MAKE A GRINDING NOISE. WHEN BRAKING THE CAR MAKES A GRINDING NOISE AND CAR IS NOT STOPPING IT FEELS LIKE IT'S LOCKING UP AND MY STEERING GOING FROM LEFT TO RIGHT IN SLIDING WAY TO . IN A SUDDEN STOP NEEDING TO BE MADE IS AT GREAT RISK OF A ACCIDENT, ALREADY WAS CLOSE TO PASS OVER A PEATON THAT WAS MAD AT ME AND HIT MY CAR IN THE BACK BECAUSE OF THIS PROBLEM THAT I TRAY TO CORRECT BUT IS A MANUFACTURE DEFECT TO RESOLVE AS SOME AS YESTERYEARS,Y HOPE THAT NOBODY ARE KILL ALREADY,BUT I WILL HOLD STARTING WITH "GM CHEVROLET"RESPONSIBLE FOR ANYTHING WHO HAPPENED TO ME AND FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565869February 25, 2014
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCE ENGINE POWER AND CHECK STABLE LINK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 46,915.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565517February 23, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, ENGINE
MY MECHANIC HAS BEEN DOING A LOT OF WORK ON THIS CAR FOR THE PAST MONTH TRYING TO FIGURE OUT WHY MY CAR COMPLETELY POWERS OFF IF I AM DRIVING ON THE ROAD. AFTER TAKING THE DIAGNOSTIC TEST AGAIN FOR THE 3RD TIME IT SAYS WE NEED TWO 02 SENSORS REPLACED AND A NEW MASS AIRFLOW SENSOR. ONCE WE TURNED THE KEY INTO THE IGNITION THE CAR BEGAN TO SMOKE AND BURST INTO FLAMES WE PULLED THE KEYS OUT OF THE IGNITION AND THE FIRE DEPARTMENT ARRIVED AND TRIED TO PUT THE FIRE OUT BUT GAS LEAKED OUT AND MADE A HUGE FIRE. THE CAR TRIED TO START UP AND WE DID NOT HAVE THE KEYS IN THE CAR THE FIRE DEPARTMENT HAD TO CUT MY CAR BATTERY OUT BECAUSE IT WOULD NOT GO OUT. FORTUNATELY MY FIANCE' AND I MADE IT OUT OF THE CAR ALIVE. WITH ALL OF THE MONEY I HAVE BEEN PUTTING INTO THIS CAR TO HAVE IT FIXED AND IT CATCHES ON FIRE THIS MAKES ME NOT WANT TO EVER PURCHASE ANOTHER CHEVY CAR IN MY LIFE AND I AM ONLY 22 YEARS OLD. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10565413February 22, 2014
POWER TRAIN, STEERING
THE TRANSMISSION HESITATES AT STOP AND GO TRAFFIC, TRANNY SHOP SAYS IT IS A SWITCH SOLENOID THAT IS DEFECTIVE IN THE TRANSMISSION ITSELF. IT IS COMMONLY REPORTED BY MANY CONSUMERS OF THIS MAKE, MODEL AND YEAR. SEEMS TO SHIFT FINE WHEN DRIVING ON LONGER DRIVES IE. INTERSTATE DRIVING. COULD CAUSE POTENTIAL SAFETY HAZARD WHEN TRYING TO PULL OUT INTO TRAFFIC FROM STOPPED POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565417February 22, 2014
STRUCTURE:BODY
UPON SIGNING THE INITIAL PAPERS FOR DELIVERY OF THE PURCHASE OF A NEW VEHICLE, I CONDUCTED AN INVENTORY OF THE VEHICLE AND FOUND A FULL TRUNK LOAD OF WATER IN THE LOCATION WHERE THE SPARE TIRE IS KEPT. THE SALESMAN ASSUMED THE CAR HAD BEEN WASHED AND THE TRUNK LEFT OPEN. WATER WAS REMOVED BY SALESMAN, AND NOTHING WAS DOCUMENTED AS AN ISSUE AT THE DEALERSHIP. THIS WAS IN OCTOBER OF 2013 ON THE PROPERTY OF THE DEALERSHIP. IN FEBRUARY OF 2014, AFTER A DAY OF RAIN, I RANDOMLY CHECKED THE SPARE TIRE WELL AND FOUND THE SAME PROBLEM. SINCE MY CAR IS KEPT IN MY GARAGE EVERY DAY AFTER WORKING, I KNEW THIS HAD TO BE AN ISSUE WITH THIS PARTICULAR MODEL. I TOOK THE VEHICLE BACK TO THE DEALERSHIP FOR DIAGNOSIS AND WAS GIVEN A LOANER VEHICLE. I WAS TOLD THAT IT WOULD BE ABOUT A WEEK BEFORE I COULD BE PROVIDED AN ANSWER. JUST WANT TO MENTION THAT NOTHING ELSE INSIDE OF THE TRUNK WAS EVER WET BESIDE THE SPARE TIRE AND THE ENTIRE SPARE TIRE WELL. THE COVER TO THE SPARE TIRE WELL WAS ALWAYS DRY. FIRST INCIDENT ON 19 OCT 2013; SECOND INCIDENT ON 21 FEB 2014. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565443February 22, 2014
WHEELS, TIRES
JUST BOUGHT THE CAR 3 WEEKS AGO WITH BRAND NEW TIRES ON THEM, AND NOW THE REAR TIRES ARE GOING BALD ON THE INSIDE OF THE VEHICLE. GOING TO DEALERSHIP ON SATURDAY TO GET NEW TIRES THAT THEY ARE PAYING FOR ON THE BACK, BUT I DON'T KNOW WHY THIS IS HAPPENING. VERY UNSATISFIED WITH GM PRODUCT, I WANT IN ON THAT LAWSUIT THAT IS GOING AGAINST GM FOR THIS FAULTY YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565232February 21, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
WAS DRIVING CAR AND TRACTION CONTROL LIGHT CAME ON AND THEN CHECK ENGINE LIGHT. LOST POWER AND BRAKES. CAR WAS ABLE TO STOP BUT VERY HARD. GLAD NOBODY WAS IN FRONT OF ME OR I WOULD HAVE IT THEM. THIS IS VERY DANGEROUS AND I THINK THERE SHOULD BE A RECALL ON THE THROTTLE BODY AND SENSORS. I DID HAVE IT FIXED BUT HAD TO TAKE IT TO SEVERAL DEALERS TO FIGURE OUT IF IT WAS THE ACCELERATOR PEDAL OR THE THROTTLE BODY.IT WAS THE WHOLE THROTTLE BODY UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565339February 21, 2014
ELECTRICAL SYSTEM
THE ENTIRE DASH BOARD (SPEEDOMETER AREA) WILL LOSE POWER AND ALL THE GAUGES WILL GO OUT AS IF THE CAR WAS TURNED OFF WHILE DRIVING. THE RADIO WILL STILL WORK, I CAN'T USE THE TURN SIGNAL WHEN THIS HAPPENS. THE CAR WOULD EVENTUALLY GO BACK TO WORKING ON THE DASHBOARD FOR AWHILE AND THAN REPEAT ITSELF. THE AIRBAG LIGHT STAY ON SAYING I NEED TO HAVE IT SERVICE, BUT WHEN I WENT TO A CHEVORLET DEALER TODAY IT DIDN'T READ A DIAGNOSIS CODE SO THEY COULDN'T DO ANYTHING BUT RESET, BUT THAT STILL DIDN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564895February 19, 2014
STRUCTURE
MY TRUNK HAS SPRUNG A LEAK. I NOTICED A SMELL AND THEM I HAD TO TRACK THE WATER DOWN. MY SPARE TIRE WELL WAS FULL OF WATER. I AM TAKING THE CAR TO THE DEALERSHIP NEXT WEEK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564946February 19, 2014
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVY IMPALA. THE CONTACT STATED THAT APPROXIMATELY 10 MINUTES AFTER PARKING THE VEHICLE IN A RESIDENTIAL DRIVEWAY, THE VEHICLE CAUGHT ON FIRE. THE CONTACT INDICATED THAT SMOKE AND FLAMES WERE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE CONTACT ATTEMPTED TO EXTINGUISH THE FLAMES WITH A FIRE EXTINGUISHER BUT WAS UNSUCCESSFUL. THE FLAMES WERE EXTINGUISHED BY THE FIRE DEPARTMENT, WHO CONFIRMED THAT THE FIRE HAD COME FROM THE ENGINE. THE CONTACT INDICATED THAT PRIOR TO PARKING THE VEHICLE, A SLIGHT ODOR OF BURNING OIL WAS PRESENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED IN REFERENCE TO THE INCIDENT. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10564674February 17, 2014
ELECTRICAL SYSTEM, EQUIPMENT
I FIND MY LINK VERY DIFFICULT TO USE AS COMPARE TO MY 2011 BUICK REGAL CONTROL KNOB VS TOUCH SCREEN. THE IPOD I USE IN THE BUICK OR THE USB DRIVE WAS EASIER TO USE AND NAVIGATE. I SPOKEN TO APPLE AND MICROSOFT TECHS ABOUT CREATING PLAYLISTS BUT THE FUNCTION DOES NOT WORK IN MY IMPALA. THIS IS A PROBLEM IN 2014 CHEVROLET IMPALA AND THE MY LINK SYSTEM THAT NEED CORRECTION. THE I TUNE AND MEDIA PLAYER IS INCOMPATIBLE WITH MYLINK AND GM SHOULD PROVIDE SOFTWARE/APP THAT WILL WORK. TO CHANGE A SELECTION IN MYLINK CAN CAUSE DISTRACTED DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564726February 17, 2014
STEERING
SLOWING FOR RED LIGHT, WENT THROUGH A SMALL PUDDLE ON RIGHT SIDE OF THE ROAD. STEERING WHEEL LOCKS UP. THANKFULLY I WAS STOPPING AND NOT NEEDING TO TURN. IT ONLY LASTS FOR 10-20 SECONDS, BUT IS FRIGHTENING FOR THE LOSS OF CONTROL. I'M AFRAID TO GET ON THE FREEWAY WHEN IT'S WET, BECAUSE I DON'T KNOW IF IT'S THE DEPTH OF WATER OR JUST GETTING THE TIRES WET PERIOD. I'VE CHECKED WITH THE DEALER WHERE I BOUGHT THE CAR, BUT THERE ARE NO RECALLS FOR THIS MODEL YEAR. IT HAS HAPPENED SEVERAL TIMES SINCE, BUT SINCE I KNOW OF THE PROBLEM I TRY TO AVOID ALL PUDDLES AND FREEWAY IF IT'S RAINING. I'VE READ OTHER SITES THAT THIS HAS HAPPENED OFTEN WITH OTHER 2008 IMPALA, SAME CONDITIONS(MOST DEALERS UNABLE TO FIX PROBLEM - SEEMS TO KEEP HAPPENING). WOULD BE GREAT IF GM WOULD COME FORWARD TO FIX THE PROBLEM OR RECALL THE VEHICLE ALL TOGETHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564554February 16, 2014
SEATS
DRIVER ACTIVATED DRIVER'S SIDE SEAT HEATING UNIT DURING A COMMUTE SOMETIME IN DECEMBER 2013. AT SOME POINT DURING TRIP, SEAT BACK HEATING UNIT BURNED LEATHER SEAT AND BURNED DRIVERS COAT. OVAL BURN MARK APPROXIMATELY 2 INCHES WIDE AND 1/2 INCH TALL RESULTED. SEAT HEATING UNIT NO LONGER WORKS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10564573February 16, 2014
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
THE PROBLEM STARTED IN JANUARY OF 2014. AS I WRITE THIS I WANT TO SAY THAT I HAVE READ ALL THE BLOGS ON MY COMPLAINTS AND SEE THAT I AM NOT ALONE WHICH FORCES ME TO ASK GM WHY IS IT THAT WE ALL SEE THE ELEPHANT IN THE ROOM AND YOU PEOPLE ARE IGNORING IT. SUFFICE TO SAY THIS PROBLEM IS A SAFETY ISSUE WOULD BE THE UNDERSTATEMENT OF THE CENTURY. WHEN WILL GM STEP UP TO THE PLATE AND MAKE THESE ISSUES A PRIORITY SO THERE CUSTOMERS DON'T HAVE TO WASTE TIME WRITING COMPLAINTS LIKE THIS ONE. IT'S REALLY VERY SIMPLE MY ENGINE LIGHT IS ON ALONG WITH THE STABILITRAK LIGHT AS WELL AS THE CAR LOSING ALL POWER. NOW IF GM FEELS THIS IS NOT A GOOD ENOUGH REASON TO CREATE A RECALL I FAIL TO SEE WHAT IS. PEOPLE JUST LIKE ME HAVE BEEN COMPLAINING ABOUT THIS FOR YEARS AND GM DOES NOTHING. ALONG WITH GM BEING AT FAULT THE DEALERSHIPS ARE [XXX] THERE CUSTOMERS WHILE THEY GO THRU A LAUNDRY LIST OF ITEMS THEY THINK MIGHT BE THE PROBLEM FOR THESE CODES. I FOR ONE CANNOT AFFORD THE DEALERSHIP PRICES NOR WILL I PAY THESE SO CALLED EXPERTS GOOD MONEY AFTER BAD TO TRY AND FIX PROBLEMS THAT THEY REALLY HAVE NO IDEA AS TO WHAT'S CAUSING THEM. I ORIGINALLY BOUGHT THIS CHEVY B/C I WANTED AN AMERICAN CAR FOR A CHANGE, MAN WAS I WRONG. AS SOON AS I FIX THIS HEAP I WILL SELL IT BEFORE ANYMORE LIGHTS GO ON AND GO RIGHT BACK TO HONDA WHERE AT LEAST I KNOW THEY STAND BY THERE CARS AND IT RUNS WAY INTO THE SIX FIGURES BEFORE ANY REAL PROBLEMS OCCUR. I'M ONE OF THE LITTLE GUYS THAT BAILED OUT GM AND BY THE WAY WERE STILL PAYING TAXES FOR THAT BAILOUT. HOW ABOUT IT GM, DON'T YOU CARE ABOUT US AT ALL? *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564490February 15, 2014
STEERING, SERVICE BRAKES, ENGINE, AIR BAGS, ELECTRICAL SYSTEM
STOPPED AT THE TOP OF A SNOW COVERED HILL. PUT THE TRANSMISSION IN 2ND GEAR AND PROCEEDED DOWN THE HILL. THE VEHICLE GOT UP TO ABOUT 15 MPH THEN LOST ALL POWER; ENGINE QUIT, NO BRAKES, AND THE STEERING WHEEL LOCKED IN PLACE. BECAUSE THE BRAKES WERE NOT WORKING THE VEHICLE GAINED SIGNIFICANT SPEED GOING DOWNHILL. NOT BEING ABLE TO STEER THE VEHICLE BECAUSE THE STEERING WHEEL WAS LOCKED IT WENT OFF THE ROAD AND HIT A TREE. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. AS A RESULT THE DRIVER AND PASSENGER WERE SERIOUSLY INJURED. *TR THE CONSUMER STATED AFTER OWNING THE VEHICLE FOR A FEW MONTHS, THE VEHICLE BEGAN TO LOOSE POWER AND SEVERAL MESSAGES APPEARED ON THE DASHBOARD. ALL THE POWER SHUT OFF AND THE CONSUMER HAD TO AAA TO HAVE THE VEHICLE TOWED TO WHERE SHE PURCHASED IT. AN INSPECTION REVEALED THE THROTTLE BODY NEEDED TO BE REPLACED. UPDATED 07/10/14
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0

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