Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10569050March 13, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY DECELERATED AND BECAME UNRESPONSIVE. THE FAILURE RECURRED SPORADICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED AND NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 82,897.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569117March 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569125March 13, 2014
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
THE COOLING OVERHEAT LIGHT WENT ON AND THE CAR TURNED OFF ON ME AND MY CHILD ON THE EXIT OF THE 170 FWY, IT NOW MAKES A SCREECHING SOUND LIKE METAL, THE RADIATOR LEAKS AND SOMETHING SMELLS BURNED, THE MECHANIC I WENT TO THAT WAS CLOSE BY SAID I HAVE TO NOW REPLACE THE ENGINE AND OTHER EXPENSIVE ITEMS THAT SEEM TO FALL UNDER THE 2001 IMPALA RECALLS, MY FUEL PUMP HAS AN ISSUE AS WELL AND THE ELECTRICAL PROBLEM EVEN WORSE IT TURNS OF AND ON AS IT PLEASES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569221March 13, 2014
ELECTRICAL SYSTEM
THIS IS A DESCRIPTION OF WHAT HAPPENED ON VARIOUS LONG DISTANCE TRIPS. IT OCCURED ABOUT SIX TIMES SINCE PURCHASE AND THE CURRENT MILEAGE IS 71,400 OVER 9.5 YRS. WE WERE DRIVING DOWN THE HIGHWAY AT ABOUT 65 MPH. ONCE IN KANSAS, OKLAHOMA, TEXAS, ETC. THE TOTAL ELECTRICAL SYSTEM WENT OUT. IMMEDIATELY I FELT THE LOSS OF POWER. I LOOKED AT THE SPEEDOMETER AND SAW IT DROP. I SAW AN ENGINE RED LIGHT COME ON. THE TOTAL DURATION OF OUTAGE WAS ABOUT 1.5 SECONDS. UPON RESUMPTION OF ELECTRICAL POWER, NOTHING FURTHER HAPPENED. WE NEVER LOST CONTROL OF THE CAR. OVER THE YEARS I CHECKED FOR RECALL NOTICES AND CHECKED WITH LOCAL DEALERSHIPS. NOTHING UNTIL IN JUNE 2012. FROM 2010-12 I HAD TROUBLE STARTING THE CAR WHEN I TURNED THE IGNITION ON. NOTHING HAPPENED. I WOULD WAIT FIVE MINUTES OR SEVERAL HOURS AND THEN IT WOULD START. THAT HAPPEN MONTHLY FOR TWO YEARS. I TOOK THE CAR TO A DEALERSHIP AND THEY REPAIRED/REPLACED THE IGNITION PART AT THE COST OF ABOUT $600. NO PROBLEM SINCE. I STILL HAVE THE ORIGINAL KEY FROM GM WITH THE WIDE HOLE. MY POINT HERE IS THAT I COULD HAVE BEEN AN ACCIDENT VICTIM FROM THESE INCIDENTS. I HAD TO PAY TO GET IT FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568830March 12, 2014
ELECTRICAL SYSTEM
SECURITY LOCK OUT, WHEN SECURITY LIGHT IS FLASHING WILL NOT ALLOW TO START, HAVE TO WAIT 10 MIN. AND HOPE THAT IT WILL RESET, WHEN LIGHT STOPS FLASHING TURN KEY OFF AND THEN TRY TO START, IF NOT WAIT ANOTHER 10 MIN. SOMETIMES HAVE TO WAIT 60 MIN, THIS IS IN A DARK PARKING LOT AFTER GETTING OUT OF WORK AT 9:30 PM GM WILL NOT RECALL SINCE THERE HAVE BEEN NO DEATHS REPORTED BECAUSE OF THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568867March 12, 2014
ELECTRICAL SYSTEM
MY WIFE WAS DRIVING ON A FOUR LANE IN MN WHEN THE CAR JUST QUIT,AS LUCK WOULD HAVE IT THERE WAS A OFF RAMP AND WE COASTED UP TO THE TOP. WE DIDN'T KNOW WHAT HAPPENED SO WE NEVER REPORTED IT,AND IT STARTED RIGHT BACK UP. WASN'T TILL TODAY MY WIFE SAW WHERE GM HAD A PROBLEM SOUNDING LIKE HAPPENED TO US. SO I WENT ON LINE WITH GM THE GIRL SAID TAKE IT TO A DEALER ,ITS OUT OF WARRANTY SO I LL HAVE TO PAY GRRRRRRRRR I SAID ITS NOT MY TROUBLE WHY SHOULD I HAVE TO PAY FOR SOMETHING THAT IS YOUR FAULT. SHE DIDN'T CARE,NO BIG SURPRISE ! I TOLD HER THAT I PRINTED OUT WHAT SHE AID SO IF SOMETHING HAPPENS TO MY WIFE OR ME I HAVE PROOF I TOLD THEM OF MY TROUBLE. THOUGHT YOU WOULD JUST LIKE TO KNOW SO IF ANYONE ELSE SHOULD REPORT THE PROBLEM THEY ARE NOT ALONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568702March 12, 2014
ELECTRICAL SYSTEM
WHEN I TRIED TO TURN THE IGNITION KEY NOTHING WOULD HAPPEN THIS HAPPENED 3 SEPARATE OCCASIONS. AFTER SITTING FOR SEVERAL MINUTES IT WOULD START THIS ALSO HAPPENED TO MY BROTHERS 2004 IMPALA. TOOK IT TO MY MECHANIC AND HE FIXED IT WITH A NEW IGNITION SWITCH HAVE HAD NO TROUBLE SINCE THEN. THE PART COST $195.95 AND THE LABOR WAS $100. WE TOOK OUR CARS TO 2 DIFFERENT MECHANICS AND WAS CHARGED THE SAME PRICE WITH THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568703March 12, 2014
ELECTRICAL SYSTEM
CRUISE CONTROL GOES OFF AND ON INTERMITTINGLY. HEAT AND AC GOES ON AND OFF. HAD IGNITION SWITCH REPLACED AND PROBLEM WAS SOLVED. SOUNDS LIKE SAME PROBLEM AS RECENT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568334March 11, 2014
STEERING
LOSES CONTROL OF VEHICLE AS IT SHUTS DOWN. THROTTLE RELATED WARNING WILL APPEAR FOR A FEW SECONDS BEFORE THIS HAPPENS. THIS HAS BECOME A FREQUENT AND VERY GUT WRENCHING OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568388March 10, 2014
AIR BAGS
PETITION FOR DEFECT AND RECALL RE A MAJOR DEFECT IN THE GM ALGORITHMS IDENTIFYING THE WEIGHT AND SIZE OF OCCUPANTS AT IMPACT AND MAY INHIBIT AIRBAG DEPLOYMENT; DEFECT IS PROBABLY IN ALL GM VEHICLES FROM 2003-2010; ATTACHMENTS NOT IMAGED FWD TO NVS200.*SD ON APRIL 9, 2011, THE DRIVER AND THE PASSENGER WERE STRUCK ON THE RIGHT PASSENGER SIDE BY A CHEVROLET TAHOE FORCING THEM TO VIOLENTLY COLLIDED INTO THE CENTER CEMENT RETAINING BARRIER WITH ITS FRONT LEFT SIDE. ALTHOUGH, THE PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT AND PROPERLY WEARING HIS SEAT BELT HE SUSTAINED SEVERE AND PERMANENT BRAIN INJURIES IN THE SIDE IMPACT COLLISION, WHEN HIS AIR BAG FAILED TO PROPERLY INFLATE. THE DRIVER WAS ALSO INJURED.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10568090March 10, 2014
SUSPENSION
KNOWN REAR CAMBER PROBLEMS CAUSING REAR TIRES TO GO BALD AND FAIL AND HIGHWAYS SPEEDS WITH LESS THE 20,000 MILES. RECALL WAS PERFORMED ON POLICE PACKAGE MODELS BUT NOT CIVILIAN HOWEVER PARTS ARE IDENTICAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568218March 10, 2014
VEHICLE SPEED CONTROL, ENGINE, TRACTION CONTROL SYSTEM
AT THE TIME OF THE FIRST INCIDENT TRACTION CONTROL LIGHT CAME ON THE LOW ENGINE POWER LIGHT CAME ON .SPEED DROPPED DOWN TO 15 MPH. HAD TO PULL OVER TURN CAR OFF . THEN RESTARTED IT AGAIN IT WAS FINE FOR A MONTH . IT REPEATED SAME PROBLEM. NOW CHECK ENGINE LIGHT STAYS ON .HDHAD CODE READ SAYING THROTTLE CABLE AND TRACTION CONTROL.TO ME THAT IS A SERIOUS ISSUE. THIS IS SOMETHING THAT NEEDS TO BE ADDRESSED. HIGHWAY DRIVING THIS PROBLEM COULD CAUSE AN ACCIDENT .I CAN SEE THIS HAS BEEN A ISSUE WITH GENERAL MOTORS WITH IMPALAS AND OTHER MODELS SINCE 2008.HOW MANY OF THE SAME COMPLAINTS WOULD IT TAKE UNTIL ITS FIXED .COMPLAINTS KEEP COMING UP AFTER THROTTLE BODIES REPLACED STILL HAVING SAME PROBLEMS. GENERAL MOTORS NEEDS TO GET WITH THE PROGRAM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568233March 10, 2014
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
THIS HAS BEEN HAPPENING AT LEAST ONCE A WEEK FOR THE LAST 2 MONTHS. I GO TO START MY CAR IN THE MORNING AND IT HAS THE CHECK ENGINE LIGHT ON AND TRACTION CONTROL LIGHT AND IS GIVING ME MESSAGES OF ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL, SERVICE STABILITRAK. THE CAR STILL DRIVES WHEN THIS IS ON, BUT ITS REALLY DOGGIE, AND SHIFTS HARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568265March 10, 2014
ELECTRICAL SYSTEM, ENGINE
SAW RECENT GM RECALL FOR CHEVY COBALT, SATURNS, ETC. REGARDING ENGINE DYING UNEXPECTEDLY WHILE DRIVING ON THE ROAD (BAD IGNITION SWITCH). MY IMPALA HAS THE SAME SYMPTOM AND IF YOU SEARCH THE INTERNET FOR "WHY DOES IMPALA DIE WHILE DRIVING" IT IS A COMMON PROBLEM FOR THIS MODEL. MY IMPALA WILL BE RUNNING SMOOTH, SPEED FROM 30 TO 60, BUT SLOWING DOWN FOR ANY REASON, SOMETIMES THE ENGINE JUST DIES. THIS IS ESPECIALLY DANGEROUS WHEN SLOWING DOWN FOR A TURN. ALL OF A SUDDEN NO POWER STEERING AND LIMITED BRAKES. THIS IS A VERY DANGEROUS SITUATION, I DON'T WANT TO DRIVE THE CAR. THERE IS NO INDICATION LIKE ROUGH ENGINE OR THE CAR STUMBLING FROM LACK OF GAS, IT JUST QUIETLY DIES. IF THIS IGNITION SWITCH IS THE CAUSE, THIS RECALL SHOULD BE EXPANDED TO INCLUDE IMPALA'S AT LEAST. I CALLED THE LOCAL CHEVROLET DEALER AND THEY BASICALLY SAID, WELL IT'S A 14 YEAR OLD CAR. NOT THE POINT! MY OLDER CARS DON'T DO THIS. SEARCH THE INTERNET, PEOPLE HAVE TRIED MANY THINGS BUT THE PROBLEM SEEMS TO PERSIST. CHEVROLET HAS TO KNOW WHAT THE PROBLEM IS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568287March 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY DECELERATED TO APPROXIMATELY 5 MPH. THE CONTACT INDICATED THAT THE VEHICLE TRACTION CONTROL AND ENGINE REDUCE POWER WARNING LIGHTS ILLUMINATED PRIOR TO THE VEHICLE DECELERATING. THE CONTACT STATED THAT AFTER TURNING THE ENGINE OFF AND RESTARTING THE VEHICLE OPERATED AS NORMAL. VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 105,521. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568311March 10, 2014
FUEL/PROPULSION SYSTEM
FUEL SHIFT AROUND IN BRACKET.I AM AFRAID A HOLE WILL DEVELOP AND COULD LEAK FUEL AND CAUSE A FIRE I BELIEVE THE FACTORY SHOULD BE RESPONSIBLE FOR THE REPAIR.I WAS TOLD BY GENERAL MOTORS THAT IT WAS NOTHING THEY COULD OR WOULD DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568039March 9, 2014
ENGINE
THERE ARE THOUSANDS OF COMPLAINTS OVER THIS PROBLEM. NOT A LOT HAVE REPORTED TO YOU BUT JUST LOOK UP ENGINE POWER REDUCED ON GOOGLE. I CAN NOT BELIEVE GM HASN'T DONE A RECALL, I GUESS ENOUGH PEOPLE HAVEN'T DIED YET. YOU WILL BE DRIVING AND ALL OF A SUDDEN THE CAR WILL LOOSE SPEED, YOUR CAR WILL NOT ACCELERATE AND THE ENGINE POWER REDUCED WILL APPEAR ON THE INFO BAR. I WAS LUCKY NO ONE WAS BEHIND ME AND I MADE IT HOME SAFELY. MAYBE I SHOULD CALL MY LOCAL NEWS STATION AND HAVE THEM DO AN INVESTIGATION SINCE GM DOESN'T CARE ABOUT THEIR CUSTOMERS LIVES ONLY THEIR PAYMENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567905March 8, 2014
ELECTRICAL SYSTEM, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
EVERY TIME I WOULD DRIVE THE 08 CHEVY IMPALA THE KEY WOULD NOT TURN ALL THE WAY OUT. IT DID THAT FOR ABOUT A WEEK. THEN WHEN I MADE IT TO WORK IT DID THE SAME THING. CAME OUT TO GO HOME IT WOULD NOT START AT ALL THE KEY WOULDN'T TURN OVER. SO WE HAD TO PUT IT IN MANUAL MODE TO DRIVE IT TO A SHOP. A WIRE IN THE HANDLE TO CHANGE GEARS BROKE BECAUSE I WAS TOLD THE WIRE WAS TO SHORT. NOW THIS WAS 42 OR 43 THOUSAND MILES NOW AT 82 ITS DOING THE SAME THING AGAIN. WHY NO RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567954March 8, 2014
TRACTION CONTROL SYSTEM, ENGINE
I PURCHASED A CHEVY 08 IMPALA IN LATE JANUARY 2013 WITH LESS THAT 55K MILE ON IT, NOW IT'S BEEN ABOUT A YEAR IT'S AROUND 64K MILE. TODAY ON MY WAY TO WORK, THE TRACTION CONTROL LIGHT AND ENGINE LIGHT ARE ON AND THERE ARE THE MESSAGE OF TRACTION CONTROL IS ON AND ALSO THE ENGINE POWER IS REDUCED. I FELT THE SPEED OF THE CAR REDUCED, LUCKILY I AM ON LOCAL STREET WITHOUT MANY TRAFFIC. AFTER ABOUT AN HOUR I TRIED TO TESTED IT AGAIN AND ONLY THE ENGINE LIGHT IS ON, THE SPEED OF THE CAR IS NORMAL. I AM NOT FAMILIAR WITH CAR PROBLEMS AND ALSO IT'S MY FIRST TIME TO OWN A CAR. BUT I READ A LOT POSTS ONLINE [XXX] AND FOUND SO MANY PEOPLE EXPERIENCING THE SIMILAR PROBLEMS. THE SAME PROBLEM WOULD LATER HAPPEN IN MY SITUATION. I AM DISAPPOINTED TO LEARN THAT GM HASN'T RESOLVED THIS ISSUE. I HOPE I COULD FIX IT SOON. *TR PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567820March 7, 2014
VEHICLE SPEED CONTROL, STEERING, SERVICE BRAKES, SEAT BELTS
1. THE CAR WOULD STOP ACCELERATING AND COMPLETELY TURN OFF WHILE DRIVING. STEERING WHEEL WOULD LOCK AND WOULD COAST TO A STOP. ALL THE LIGHTS ON INSTRUMENT PANEL AND EVERYTHING WOULD TURN OFF. 2. 3 SEAT BELT LATCHES NO LONGER WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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