Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10573234March 18, 2014
ENGINE
ENGINE STOPS RUNNING ARE RANDOM TIMES. WON'T RESTART FOR ABOUT 20 MINUTES. VERY UNSAFE CONDITION. DEALER SAYS THEY CANNOT REPLICATE THE OCCURRENCE, BUT WOULDN'T COME CHECK OUT THE VEHICLE WHEN IT STALLED 1 MILE FROM THEIR DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573287March 18, 2014
ENGINE, FUEL/PROPULSION SYSTEM
ON 1/8/14 AT APPROX. 8:00 AM, I ATTEMPTED TO START MY CAR, I HEARD A LOUD POP OR BANG AND SMELLED SMOKE, I QUICKLY GOT OUT OF THE CAR AND NOTICED SMOKE COMING FROM THE HOOD. I POPPED THE HOOD AND LUCKILY MY NEIGHBOR AND BOYFRIEND HAD COME OUTSIDE AT THIS POINT AND PUT THE "FIRE" THAT HAD STARTED UNDER THE HOOD, OUT WITH SNOW. BASICALLY, I ATTEMPTED TO CRANK THE CAR, THERE WAS AN EXPLOSION FROM THE INTAKE MANIFOLD DURING THE CRANKING, RESULTING IN AN EXPLOSION AND SMALL FIRE. I CONTACTED GM DIRECTLY ASKING IF THERE WAS A POSSIBLE RECALL THAT WAS SIMILAR TO THE SITUATION THAT HAD OCCURRED. AFTER A SHORT INVESTIGATION, THE CLAIMS REPRESENTATIVE DENIED MY CLAIM STATING THAT MY CAR WAS PROBABLY JUST OLD. IT WAS NOT UNTIL I HEARD ABOUT THE COBALT RECALLS, DID I DECIDE TO DO MORE INVESTIGATIONS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10572921March 17, 2014
ELECTRICAL SYSTEM
WHILE DRIVING ON A STATE HIGHWAY IN ALABAMA, ALL OF THE WARNING LIGHTS IN MY INSTRUMENT CLUSTER BECAME ILLUMINATED. I DETERMINED THAT MY ENGINE HAD SHUT DOWN. AFTER SHIFTING INTO NEUTRAL, I RESTARTED THE ENGINE WHILE THE VEHICLE WAS STILL IN MOTION. AFTER I ARRIVED AT HOME, I DECIDED TO TRY AND DETERMINE WHY THE ENGINE SHUT DOWN. I WAS ABLE TO DETERMINE THAT WHILE DRIVING, MY DRIVER'S SEAT WAS POSITIONED SO THAT MY KNEES WERE CLOSE TO THE IGNITION SWITCH. MY KNEE BUMPED THE IGNITION SWITCH, CAUSING THE ENGINE TO SHUT DOWN. FURTHER INVESTIGATION REVEALED THAT WHEN I START THE ENGINE, IF I SUDDENLY RELEASE THE IGNITION KEY (SWITCH) , THE IGNITION SWITCH STOPS JUST SHORT OF THE OFF POSITION. A SLIGHT BUMP OR JAR CAUSES THE IGNITION SWITCH TO MOVE TO THE OFF POSITION. I NOW DRIVE WITH MY DRIVER'S SEAT FARTHER AWAY FROM DASH TO ENSURE I DO NOT ACCIDENTALLY SHUT DOWN THE ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572996March 17, 2014
ENGINE, SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE HAD THIS CAR SINCE IT WAS NEW. IN 2008 IT DIED ON MY WIFE,LUCKILY SHE WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD. TO MAKE A LONG STORY SHORT SHE HAS NEVER DROVE IT SINCE. I HAVE SPENT ABOUT A $1000 BUCKS TRYING TO FIND OUT WHAT IS GOING ON. IT WILL START UP AFTER YOU GET STOPPED AND PUT IT IN PARK. I HAVE TOOK IT TO THE CHEVY DEALER AND LEFT IT WITH THEM AND IT NEVER ACTS UP SO THEY ARE NOT ANY HELP. YOU NEVER KNOW WHEN IT IS GOING TO DIE ON YOU SO YOU MUST ALWAYS DRIVE IN THE RIGHT LANE SO YOU CAN PULL OVER. YOU LOOSE POWER STEERING AND POWER BRAKES. I HAVE CALLED GM AND ASK THEM ABOUT IT BUT THEY JUST SAY THERE IS NOT A RECALL ON MY CAR.AFTER WATCHING TV ABOUT ALL THE GM CARS THAT ARE DYEING I THINK MY CAR IS DOING THE SAME THING. I THINK IT IS THE KEY SWITCH. I LIKE THE OLD CAR AND WOULD LIKE TO KEEP IT BUT I'M ABOUT SCARED TO DRIVE IT .I AM 68 YEARS OLD NOW AND DON'T HAVE SO MUCH GET UP AND GO AS I ONCE HAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572754March 17, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH AND CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED WRIST AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE UNKNOWN REPAIRS WERE PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000 AND THE CURRENT MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10572768March 17, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND FUNCTIONED NORMALLY BUT THE FAILURE RECURRED SEVERAL TIMES LATER. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572812March 17, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE ABS, THE TRACTION CONTROL AND SERVICE TRACTION SYSTEM WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT WHENEVER HE ATTEMPTED TO ENGAGED THE BRAKES THE VEHICLE FAILED TO STOP AND THE BRAKE PEDAL WOULD VIBRATE. IN ADDITION, THE CONTACT MENTIONED THE SPEEDOMETER HAD MALFUNCTIONED SHOWING ERRONEOUS READING. THE VEHICLE WAS NOT TAKEN TO THE DEALER.THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGES 41,000 AND CURRENT MILEAGE WAS 44,000 .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572616March 16, 2014
ENGINE, AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE HAD NUMEROUS PROBLEMS WITH MY 2009 IMPALA. FROM THE VERY BEGINNING WITH ONLY 100+ MILES ON IT AND THE PROBLEMS CONTINUE TODAY. THE DASH WILL SAY REDUCED ENGINE POWER AND AS I WAS GOING DOWN THE ROAD AT 55 MILES AN HOUR MY CAR JUST SHUT OFF. I WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND JUST SAT THERE WONDERING WHAT WAS GOING ON. IT WOULDN'T DO ANYTHING, IT WAS JUST COMPLETELY OFF. I WAS ABOUT TO CALL FOR AAA AND TRIED ONE MORE TIME AND IT STARTED. THIS HAPPENED AGAIN IN NOVEMBER OF 2013 AS WELL AND I WAS GOING 45 ON A COUNTRY RD. AGAIN I WAS ABLE TO PULL TO THE SIDE AND SAT THERE AND WAITED AGAIN. WHEN THIS HAPPENS THE CAR WILL DO NOTHING. I HAVE PROBLEMS WITH MY TRACTION CONTROL, MAKING A STRANGE GRINDING TYPE NOISE AND BOGS THE CAR DOWN FROM MOVING WHEN I AM TRYING TO ACCELERATE FROM A STOP OR TRYING TO TURN EITHER LEFT OR RIGHT. I HAVE HAD PROBLEMS WITH MY AIR BAG LIGHTS COMING ON AND TELLING ME TO SERVICE MY AIR BAGS. IT COMES ON AND GOES OFF AND COMES ON AND GOES OFF. THE DASH LIGHT WILL COME ON AND TELL ME TO SHUT ENGINE OFF NOW FOR LOW OIL PRESSURE, THIS HAS HAPPENED FOR 4 YEARS, THE CAR IS 5 YEARS OLD. THIS CAR WAS NEVER A GOOD CAR FROM THE VERY DAY IT CAME OFF THE LOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572687March 16, 2014
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
IT HAD SNOWED OVERNIGHT AND I WAS DRIVING 60 MILES PER HOUR GOING DOWNHILL WHEN THE TRACTION CONTROL LIGHT AND THE ENGINE LIGHT CAME ON AND THEN WHERE THE ODOMETER READING IS IT SAID ENGINE POWER REDUCED AND THEN CHECK TRACTION CONTROL AND CHECK STABILIZER. I DID MAKE IT TO WORK AS THE CAR SHOCK AS THE CAR FELT LIKE IT WAS GOING TO DIE. I DID LET IT SIT ALL DAY WHILE I WAS AT WORK AND THEN WHEN I STARTED IT THE ENGINE LIGHT WAS STILL ON AND IT RAN OK. I TOOK IT ACROSS THE STREET AND PARKED IT AT THE CHEVROLET DEALERSHIP AND SINCE IT IS SUNDAY THEY ARE NOT OPEN AND I WILL STOP BY IN THE MORNING TO LET THEM KNOW WHAT IS WRONG TO HAVE THEM CHECK IT OUT. WE HAVE HAD THIS CAR FOR A YEAR AND CONSIDERING NOT OWNING ANOTHER CHEVY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569247March 14, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
A SUDDEN LOUD NOISE BEGAN WHILE DRIVING ON THE HIGHWAY AT SPEEDS OF 65-70. THE NOISE LASTED A FEW SECONDS FOLLOWED BY A LOUDER LOUD NOISE COMING FROM THE TOP OF THE VEHICLE. I ACTIVATED MY HAZARD LIGHTS AND PULLED INTO THE MEDIAN TO DETERMINE THE CAUSE. AFTER OPENING THE SLIDING COVER FOR MY VEHICLE'S SUNROOF, I DISCOVERED THE SUNROOF WAS MISSING AND HAD FLOWN OFF THE VEHICLE WHILE DRIVING. I DO NOT BELIEVE ANY VEHICLES WERE DIRECTLY BEHIND ME. I AM NOT SURE IF ANY VEHICLES HIT THE SUNROOF AFTER IT FLEW OFF MY VEHICLE. I DISCOVERED A RECALL FOR THE WEBASTO HOLLANDIA 700 SUNROOF DUE TO THE SUNROOF FLYING OFF VEHICLES. I WAS NOT NOTIFIED BY THE MANUFACTURER OF THIS RECALL. I WILL CONTACT THE MANUFACTURER REGARDING THIS RECALL AND TO HAVE THE SUNROOF REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569264March 14, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING. AFTER RESTARTING THE VEHICLE IT RESUMED NORMAL OPERATION. THE FAILURE WAS NOT DIAGNOSED NOR WAS THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569325March 14, 2014
ELECTRICAL SYSTEM
MORNING OF MAY, ENTER CAR AND TRIED TO TURN KEY TO ON POSITION TO START, WITH NO LUCK. WIGGLE KEY IN LOCK SEVERAL TIMES TO FINALLY RELEASE KEY SO IT WOULD MOVE INTO STARTING MODE. THIS HAS BEEN A MAJOR PAIN, IT HAS GOTTEN BAD ENOUGH THAT KEY WILL JUST PULL OUT OF LOCK ASSEMBLY EVEN IN RUNNING MODE. GM HAS KNOW ABOUT THIS PROBLEM FOR SOME TIME,AND SHOULD APPLY A RECALL ON THIS ITEM EVEN AS FAR BACK AS MY 2001 IMPALA, WOULD HATE TO HAVE CAR SHUT OFF DURING DRIVING MODE OF JUST LEFT STRANDED FOR A STUPID IGNITION KEY ASSEMBLY PROBLEM. PLEASE TRY TO HELP IN THIS AREA. THANKS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569460March 14, 2014
WHEELS
THE FIRST TIME WAS IN DEC. 2013. EVERYTIME I BACKED UP I HEARD A CLUNK. I TOOK IT TO THE DEALERSHIP AND WAS TOLD IT WAS A BAD RIGHT REAR WHEEL HUB. I WAS IN LUCK BECAUSE IT WAS COVERED BY MY EXTENDED WARRANTY MINUS THE 100.00 DEDUCTIBLE. THE CAR ONLY HAD 40,000 MILES ON IT. THE SECOND TIME WAS TODAY,3/14/2014. I WENT IN FOR A STATE INSPECTION AND WAS TOLD THAT THE RIGHT FRONT HUB WAS BAD. THE WARRANTY COVERED IT AGAIN. THE CAR ONLY HAS 42,190 ON IT. ONLY 2000 MILES BETWEEN OCCURRENCES. SOMETHING IS SERIOUSLY WRONG HERE. ALSO I WAS JUST TOLD OF A RECALL ON THE POWER STEERING HOSE. DOES THIS INCLUDE MY 2012 IMPALA? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572511March 14, 2014
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
STEERING SPILLS OIL AND HARD TO TURN REAR BRAKE TIRE PRESSURE SENSOR IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568946March 13, 2014
VEHICLE SPEED CONTROL, ENGINE
I WAS DRIVING ON THE BACK ROADS AT THE SPEED LIMIT OF 55MPH WHEN THE CAR STARTED TO JERK VIOLENTLY. I DIDN'T KNOW WHAT WAS GOING ON SO I LET OFF THE GAS AND HIT THE BRAKES A LITTLE. I WAS ABLE TO COME TO A STOP SAFELY, BUT THE JERKING WAS DANGEROUS AS IT PROPELLED ME INTO THE ONCOMING TRAFFIC WHEN I WAS ON A CURVE. I DON'T FEEL SAFE DRIVING THE CAR NOW. THE CAR SHOWS NO CODES AND NO WARNING SIGNALS. I THINK IT HAS SOMETHING TO DO WITH THE TRANSMISSION, BUT I AM NOT SURE. I READ MANY OTHERS WITH TRANSMISSION PROBLEMS AND I THINK THIS IS MORE DANGEROUS THAN PEOPLE THINK AND IT SHOULD BE RECALLED IF ITS A KNOWN PROBLEM. I DON'T KNOW WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568978March 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER INSERTING THE KEY IN THE IGNITION, THE VEHICLE FAILED TO START AND THE ANTI-THEFT SYSTEM ENGAGED. ALSO, THE CONTACT MENTIONED THAT ON ANOTHER OCCASION, THE VEHICLE FAILED TO START AFTER REFUELING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH AND KEYS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568986March 13, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569000March 13, 2014
TRACTION CONTROL SYSTEM, ENGINE AND ENGINE COOLING
I HAVE A 2009 CHEVROLET IMPALA I PURCHASED IN 2010 AND THE TRACTION CONTROL LIGHT KEEPS COMING ON AND THE REDUCED ENGINE POWER IS ALSO COMING ON DURING THIS TIME. I HAVE READ ONLINE WHERE PEOPLE HAVE CRASHED FROM THIS I FEEL CHEVROLET NEEDS TO DO A RECALL. I LIVE IN ATLANTA AND IF MY CAR REDUCES SPEED WHILE I'M ON 285 THIS COULD POTENTIALLY CAUSE I VERY BAD CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569004March 13, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING
IGNITION FAILURE AND ASSOCIATED POWER LOSS OCCURRED WHILE DRIVING ON A CROWDED EXPRESSWAY AFTER HITTING A BUMP IN THE LEFT LANE. A VERY HEAVY KEY CHAIN WAS IN THE IGNITION AT THE TIME. WITH NO SIGNALS, FLASHERS, OR POWER STEERING, USING ONLY RAPIDLY FADING INERTIA FOR POWER, I HAD TO MAKE MY WAY OVER TO THE RIGHT LANE AND ON TO THE SHOULDER THROUGH THICK, UNYIELDING 70 MPH TRAFFIC. TERRIFYING; COLLISION NARROWLY MISSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569006March 13, 2014
ELECTRICAL SYSTEM, POWER TRAIN
SPEEDOMETER CHANGED TWICE BY ANOTHER CHEVY DEALER, TRANSMISSION SLIPPING, ALL LIGHTS WENT OFF WHILE DRIVING AT NIGHT, CRUISE CONTROL WENT OFF BY ITSELF. CALLED GM CUSTOMER SERVICE AND ABOUT THE LIGHTS AND CRUISE CONTROL, ANSWER WAS TO HAVE IT CHECKED, ALSO HAD THE TRANSMISSION CHECKED BY THREE DEALERS, ONLY ONE SAID YES IT WAS SLIPPING (TRANSMISSION HAD BEEN SLIPPING SINCE I GOT THE CAR). NO PAPERWORK DUE TO COST TO HAVE IT CHECKED BY TWO DEALERS. ONE DEALER (WHERE I GOT THE CAR) NO LONGER IN BUSINESS BUT HAD THE PAPERWORK FOR THE TRANSMISSION COMPLAINT. BUT THEY TOO SAID THEY COULD NOT DUPLICATE THE PROBLEMS AND BECAUSE OF THIS THEY REFUSED TO WORK ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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