Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10574224March 23, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TRIED TO LOCK DOORS WITH KEY FOB AND BOTH REAR DOORS AND SOMETIMES PASSENGER SIDE WOULD NOT LOCK. ATTEMPTED TO LOCK FROM INSIDE VEHICLE AND WOULD STILL NOT LOCK OR UNLOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574262March 23, 2014
ELECTRICAL SYSTEM
ON THE ABOVE DATE I WAS DRIVING HOME FROM WORK WHEN MY CAR JUST SHUT OFF ON THE HIGHWAY. HAD TO PULL OF AND CAR DID WANT TO START NOTICE THE PASSLOCK 2 SYSTEM SECURITY LIGHT WAS ON. I HAD THE CAR TOWED HOME CAR START RIGHT UP DROVE TO WORK CAR DIDN'T WANT TO START AGAIN. HAS NOT START SINCE. NOTE I SPENT 700 ON THE PASSLOCK SYSTEM A YEAR IN HALF AGO.THIS IS BULL GM NEEDS TO FIX THIS PROBLEM FOR GOOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574094March 21, 2014
ELECTRICAL SYSTEM
CAR BEGAN TO FLASH SECURITY LIGHT. THEN WITHIN A MONTH THE LIGHT STAYED ON ALL THE TIME WITH SIGNAL LIGHT MAKING A CLICKING SOUND THEN NOT ABLE TO FLASH PREVENTING THE DRIVERS BEHIND ME NOT TO KNOW THE DIRECTION IM TURNING. THE SWITCH YOU HAVE TO JUGGLE AND THE CAR WOULD NOT START ANYMORE. I HAD THE BCM CHANGED THE RADIO IS LOCKED THE LIGHTS USE TO FLASH ON AND OFF. NOW THE CAR STARTS INTERMENT AND THE RADIO IS STILL LOCKED THE SECURITY LIGHT IS STILL ON, CRUISE LIGHT, AND PASSENGER AIRBAG LIGHT ON. THIS IS A PROBLEM FOR THE CHEVY IMPALA TO BUT THEIR IS NO RECALL....WHY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574103March 21, 2014
ENGINE
"SERVICE TRACTION CONTROL; ENGINE POWER REDUCED" MESSAGE ON DASH AS ENGINE & TRACTION CONTROL LIGHT CAME ON; PRIOR TO THIS INCIDENT, CAR HAS BEEN ACTING SLOWER WITH ACCELERATION & REQUIRED MORE PRESSURE TO BE APPLIED TO ACCELERATOR TO MAINTAIN SPEED. HAPPENED AS I WAS DRIVING ON HIGHWAY. COULD'VE HAD MAJOR ACCIDENT!! CLOSEST DEALERSHIP 30 MILES AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573951March 21, 2014
ELECTRICAL SYSTEM
KEY STUCK IN IGNITION AND WILL NOT RELEASE. REPAIRED TWICE UNDER WARRANTY PROBLEM STILL PERSISTS. NUMEROUS COMPLAINTS ON INTERNET. GM HAS INTERNAL KNOWLEDGE OF ISSUE WITH PROPOSED WORKAROUND WHICH DOES NOT REMEDY THE ISSUE. THIS IS A POOR DESIGN. FREE STANDING CABLE IN SHIFT COLUMN MOVES AND BECOMES PINCHED OR SOLDER COMES LOOSE FROM HARNESS NOT ALLOW KEY TO BE RELEASED. VEHICLE CANNOT BE UNATTENDED DOORS CANNOT BE LOCKED LEFT STRANDED. VEHICLE IS NOW AT DEALER AND NO LONGER COVERED UNDER WARRANTY. TERRIBLE DESIGN BY GM. NOW FORCED TO PAY FOR A REPAIR WHICH WILL NOT HOLD UP AND THAT HAS ALREADY BEEN REPAIRED TWICE WELL UNDER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573651March 20, 2014
STEERING, VEHICLE SPEED CONTROL, ENGINE
VEHICLE SHUTS OFF WHILE DRIVING... EXTREMELY DANGEROUS TO DRIVE!! THIS HAS HAPPENED ON MULTIPLE OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573652March 20, 2014
VISIBILITY/WIPER
PASSENGER SIDE WINDSHIELD WIPER FUNCTIONS FAILED WHILE DRIVING CAUSING VISIBILITY HAZARD. POSSIBLE MOTOR FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573656March 20, 2014
SUSPENSION, WHEELS, TIRES
IN NOVEMBER OF 2013 I NOTICED WEIRD TIRE WEAR ON MY 07 IMPALA LT (REAR).. THOUGHT IT WAS DUE TO LOW GRADE TIRES SO I PURCHASED A TWO BETTER TIRE FOR THE REAR.. MARCH 16 2014 I RECEIVED A FLAT WHILE PARKED... ATTEMPTED TO CHANGE AND INSIDE TIRE WEAR FOUR MONTHS BRAND NEW TIRES DESTROYED. SO I RESEARCHED WHY THIS WOULD HAPPEN AND FOUND OUT THAT GM HAD CLASS ACTION LAWSUIT AGAINST THEM FOR KNOW ABOUT THIS AND ONLY RECALLING LAW ENFORCEMENT ISSUED IMPALA'S.I PURCHASED THE CAR 2010 AND NOVEMBER 2013 IS WHEN I FIRST SEEN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573679March 20, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAD REST AND THE PANELS LOCATED IN THE FRONT AND REAR SIDES WINDOWS OBSTRUCTED THE CONTACT'S VIEW OF THE ROADWAY. THE DEALER ATTEMPTED TO REMOVE THE HEADREST HOWEVER THE HEADREST COULD NOT BE REMOVED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 28,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573728March 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT ATTEMPTED TO START THE VEHICLE BUT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6900. THE CONSUMER ALSO STATED, THE TURN SIGNALS DID NOT ALWAYS WORK. UPDATED 06/30/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573779March 20, 2014
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE ACCELERATING THE CAR LOST THE ABILITY TO CONTINUE ACCELERATING ALL AT ONCE WHICH CAUSED A JERKING MOTION OF THE CAR CAUSING ME(THE DRIVER) TO BE THROWN FORWARD HITTING MY HEAD ON THE STEERING WHEEL. IT ALL HAPPENED VERY FAST AND THE REDUCED ENGINE POWER AND TRACTION CONTROL MESSAGE APPEARED ON THE DASH BOARD AND IS STILL ON THE DASH BOARD. AS I SAID IT ALL HAPPENED VERY FAST BUT I WAS ABLE TO BRACE MYSELF SLIGHTLY WHICH IS THE ONLY REASON I WAS NOT SERIOUSLY INJURED. THIS ISSUE WHICH NOW AFTER SPEAKING TO MY CAR MECHANIC AND ME SEEING MANY OTHER PEOPLE HAVING THE SAME ISSUE AFTER DOING SOME RESEARCH ONLINE IS A DEATH SENTENCE TO SOMEONE. SOMEONE IS GOING TO DIE FROM THE CAR LOSING THE ABILITY TO ACCELERATE ALL AT ONCE ALONG WITH A JERKING MOTION THAT MAKES YOU WANT TO HAVE A FOOT ON THE GAS AND A FOOT ON THE BRAKE TO BE ABLE TO STOP SHOULD THE CAR TAKE OFF ON IT OWN. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10573856March 20, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, EXTERIOR LIGHTING
I WAS DRIVING AT APPROXIMATELY 40 MPH ON A STRAIGHT ROADWAY WITH BRIGHTS ON WHEN THE HEADLIGHTS WENT OUT. THIS OCCURRED IN THE EARLY MORNING WHILE IT WAS STILL DARK OUT. THE PARKING LIGHTS REMAINED ON. PULLING THE HEADLIGHT SWITCH ON THE LEFT SIDE OF DASH TO THE "MANUAL ON" POSITION DID NOT HELP. I TURNED ON THE FOG LIGHTS AND RETURNED HOME USING THE FOG LIGHTS ONLY. UPON ARRIVING HOME, I WAS ABLE TO GET THE HEADLIGHTS TO WORK AGAIN BY SWITCHING TO HIGH BEAM AND BACK. THIS HAS BEEN AN INTERMITTENT PROBLEM FOR THIS VEHICLE IN THE PAST MONTH. THE MULTIFUNCTION SWITCH FELT LIKE IT WAS FULLY ENGAGED AND GAVE AN AUDIBLE CLICK WHEN PULLED. I HAVE ORDERED A REPLACEMENT MULTIFUNCTION SWITCH TO REPAIR THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573332March 19, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
BOUGHT CAR (2007 IMPALA SS) 2 YEARS AGO I DRIVE IT MOSTLY ON HIGHWAY TO WORK WITH SINCE THEN HAS RANGED DOWN FROM 85 MILES A DAY TO ABOUT 40 AN LAST YEAR AROUND THIS EXACT TIME MY TRANSMISSION WENT COMPLETELY OUT I HAD IT REBUILT FULLY FOR ALMOST 2000 DOLLARS AN JUST LAST WEEK I NOTICED SLIPPAGE AGAIN I TOOK IT IN TO WHERE I HAD IT REBUILT AN THE SCANNER SOWED THE TORQUE CONVERTER WAS FAILING SO I REPLACED IT AGAIN AN A DAY LATER I'M NOTICING IT AGAIN , I DON'T ,MIND REPAIRING WEAR AN TEAR ON VEHICLES BUT A TRANSMISSION EVER YEAR IS RIDICULOUS AN EXTREME FA THE GENERAL PUBLIC TO DEAL WITH I AM HOPING THAT GM RECALLS THIS PROBLEM ,AN I AM SEEING AN HEARING A LOT OF FOLKS WITH THIS PROBLEM IF ANYTHING CAN BE DONE TO HELP PLEASE CONTACT ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573383March 19, 2014
ELECTRICAL SYSTEM
CAR WOULD NOT START. SECURITY LIGHT CAME ON AND IT WOULD NOT START. THIS HAS HAPPENED AT LEAST 10 TIMES A YEAR SINCE 2004. THE WIRING TO THE LIGHT SYSTEM MELTED AT THE IGNITION SWITCH IN ONE INCIDENT. I CONTINUALLY HAVE TO RESET THE SECURITY SYSTEM TO OVERRIDE THE PASS LOCK SYSTEM ERRORS. THE CAR CONTINUES TO FAIL WITH PAS LOCK SECURITY ISSUES. I HAVE RESEARCHED THIS ON CHEVROLET IMPALAS, PONTIAC AND OTHER GM MODELS. THE SOLUTIONS ARE VAGUE AND INCONSISTENT. I TOOK MY CAR TO THE CHEVROLET DEALER IN SAN DIEGO AND THEY COULD NOT FIGURE OUT WHAT WAS WRONG AND THEIR SUGGESTION WAS TO REPLACE A BUNCH OF EXPENSIVE PARTS WITH NO GUARANTEE THAT THIS WOULD FIX THE SECURITY LOCK START ISSUE. THEY SAID THIS WAS A VERY COMMON PROBLEM AND THEY HAD NO SOLUTION FOR THE CAUSE. THEY TOLD ME THE BEST THING TO DO WAS TO TRADE IT IN ON A NEW CAR OR SELL IT TO SOME UNSUSPECTING PERSON TO DEAL WITH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573450March 19, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE SUDDENLY STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY 30 MINUTES AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SWITCH WAS FAULTY. THE THROTTLE BODY SWITCH WAS REPLACED AND THE DEFECT WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573474March 19, 2014
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
WHEN MY IMPALA WAS 4 YEARS OLD AND 42000 MILES(APRIL OR MAY OF 2013), BOTH REAR DOOR LOCKS REFUSED TO LOCK OR UNLOCK. I CONTACTED MY DEALER AND HE STATED THAT IT WAS OUT OF WARRANTY. I THEN CONTACTED GMS CUSTOMER SERVICE WHICH REITERATED THE SAME THING. AFTER INVESTIGATING ONLINE, THERE ARE QUITE A FEW BLOGS WITH CUSTOMERS WHO HAVE THE SAME PROBLEM. TO REPLACE THESE LOCKS COSTS APPROXIMATELY $800. I CONTACTED YOUR ORGANIZATION THIS MORNING AND THEY TOLD ME TO CONTACT CHEVROLET AT 1-800-222-1020. WHEN I CONTACTED THEM, I WAS INFORMED THAT THE SERIAL NUMBER DID NOT FALL UNDER ANY RECALLS. HOWEVER, CHEVROLET DOES HAVE A DOOR LOCK RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573566March 19, 2014
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
I WAS DRIVING MY CAR AND IT BEGAN TO SHAKE AND LOSE POWER AND WOULD NOT ACCELERATE. THE CHECK ENGINE LIGHT CAME ON WITH MESSAGES REDUCED ENGINE POWER, SERVICE STABILTRAK. THIS HAS BEEN HAPPENING QUITE A BIT WITH THIS CAR. I HAVE BEEN RESEARCHING ONLINE AND HAVE NOTICED THAT NUMEROUS COMPLAINTS HAVE BEEN FILED GOING BACK YEARS. GM SHOULD TAKE CARE OF THIS PROBLEM AS IT IS HAPPENING WITH NUMEROUS VEHICLES. I DRIVE ON THE INTERSTATE EVERY DAY AND IF THIS HAPPENS THERE I HOPE IT DOESN'T CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573592March 19, 2014
AIR BAGS
TL- THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 30-40 MPH THE CONTACTS VEHICLE WAS CRASHED ON THE DRIVER REAR SIDE PUSHING THE VEHICLE INTO A DITCH. THE VEHICLE ROLLED TWICE AND FLIPPED TWO TIMES BEFORE COMING TO A COMPLETE STOP. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS KNOCKED UNCONSCIOUS ON IMPACT. THE DRIVER SUSTAINED 10 BROKEN RIBS, LEFT KIDNEY AND SUSTAINED A TRAUMATIC BRAIN CAUSING HIM TO HAVE SHORT TERM MEMORY LOSE AND SEIZURES. THE VEHICLE WAS RENDERED UN REPAIRABLE. THE DEALER WAS NOT INFORMED. THE MANUFACTURE WAS ALERTED ABOUT THIS FAILURE. THE MANUFACTURE STATED THE VEHICLE WAS A SMART CAR AND KNOW WHERE OR NOT TO DEPLOY OR NOT AND DECLINE TO PROVIDE THE CONTACT ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS NOT AVAILABLE. AZ
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10573638March 19, 2014
ENGINE, POWER TRAIN, TRACTION CONTROL SYSTEM
SERVICE TRACTION CONTROL COMES UP AND REDUCE ENGINE POWER. NEVER HAD ANY PRIOR ISSUES WITH MY VEHICLE UNTIL NOW. JUST GOT IT BACK FROM THE DEALERSHIP TODAY AND HAVING TO TAKE IT BACK TOMORROW BECAUSE THE SAME THING OCCURRED AGAIN. I NEED THIS ISSUE RESOLVED AND AM NOT THE ONLY ON THAT HAS HAD THIS ISSUE. I NEED MY VEHICLE FIXED AND DO NOT FEEL THAT I SHOULD HAVE TO PAY FOR A MANUFACTURING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573030March 18, 2014
POWER TRAIN, ENGINE
I NOTICED WHEN I GET TO 30 MPH I NOTICED A KICK IN MY TRANSMISSION, AFTER THAT IT'S SMOOTH SAILING UNTIL TAKE OFF AGAIN. I SPOKE WITH A SEVERAL MECHANIC ABOUT THE ISSUE AND WAS TOLD THAT MY TRANSMISSION SOLENOID WAS GOING OUT. THEY TOLD ME THE CHEVROLET IMPALA WERE FAMOUS FOR THAT. SO I BEEN DOING RESEARCH ON THIS SITUATION AND FOUND OUT THAT EVERY PERSON I SPOKE WITH HAVE THE SAME SITUATION GOING ON. I ALSO HAVE A FRIEND THAT HAS AN 2005 IMPALA AS WELL WITH THE SAME PROBLEM. WE HAVE STARTED A GROUP FOR THIS. WILL YOU PLEASE LOOK INTO THIS SITUATION. IT WILL BE APPRECIATED. ... IN THE MEANTIME WE ARE STARTING A PETITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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