Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10622131August 13, 2014
ELECTRICAL SYSTEM
CAR JUST STOPPED RUNNING WE WERE ABLE TO COAST TO A STOP ON A 6 LANE HWY GOING AROUND ST PAUL. I HAVE WRITTEN ON HERE BEFORE TELLING OF WHAT HAPPENED.AND HOW CHEVROLET SAID ITS NOT A PROBLEM WITH YOUR CAR. SO I CALLED BACK TODAY AND SAID I SEE ITS YOUR PROBLEM NOW,SO WHAT DO I DO THEY SAY WE HAVE NO FIX YET, BUT TAKE IT IN AND LET THEM SEE WHATS WRONG. FIRST ITS OUT OF WARRT. SO I LL BE PAYING FOR SOMETHING I AM SURE ! SECOND WHY RECALL IF YOU CANT FIX IT ???? SCARE YOU INTO BUYING A NEW ONE . SOMEONE MUST HAVE PUT SOME HEAT ON THEM I WAS THINKING IT WAS YOU GOOD JOB NOW GET THEM TO FIX IT'. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622164August 13, 2014
STRUCTURE:BODY, SEATS, ELECTRICAL SYSTEM
I STARTED NOTICING A VERY BAD ODOR OF MOLD AND MILDEW COMING FROM THE A/C VENTS. I TOOK THE CAR INTO THE DEALER I PURCHASED IN EARLY 2014. THE DEALER SAID THEY LOOKED AT IT AND COULD NOT FIND ANYTHING WRONG. AFTER I TOOK IT IN AGAIN FOR A BAD ODOR, THEY SAID THERE WAS A RECALL ON THE REAR TAIL LIGHTS LETTING WATER IN THE TRUNK. A COUPLE MONTHS LATER I CHECKED THE TRUNK AND THE CARPET WAS ALL WET, WHEN I CHECKED THE SPARE TIRE COMPARTMENT IT WAS 2 INCHES OF WATER. I STARTED CHECKING EVERYWHERE AND FOUND THE CARPET IN THE FRONT DRIVER SEAT VERY WET. I TOOK THE CAR IN AGAIN THIS TIME I KNEW IT WAS GOING TO BE A BIG PROBLEM TO FIX, THE CAR WAS NOW SMELLING SO BAD WITH MILDEW AND MOLD EVEN THE SERVICE TECHNICIAN COULD HARDLY STAND TO SIT IN IT AT ALL. THEY HAVE TRIED TO CHANGE THE UNDERLAY, AND IT STILL SMELLS BAD. THE DEALER SAYS THEY HAD A GM SERVICE SPECIALIST COME TO THE DEALER TO LOOK AT IT. THEY HAVE NO SOLUTION TO FIX THE WATER LEAKING OR TO GET THE MOLD OUT OF THE CAR. IT HAS NOW BEEN 6 WEEKS AND I DO NOT HAVE MY CAR!! I ASKED THE DEALER TO PLEASE LET ME OUT OF MY LEASE SO I CAN GO GET A CAR THAT ACTUALLY I CAN USE. THE DEALER IS REFUSING TO OFFER ANY ASSISTANCE, AND EITHER IS GM WHEN I CALL CUSTOMER SUPPORT. I AM NOW HIRING AN ATTORNEY AND PLANNING ON TAKING THIS TO THE DEALER AND GM, AS THIS IS AN MAJOR HEALTH CONCERN AT THE VERY LEAST TO MY FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621617August 12, 2014
ENGINE, ELECTRICAL SYSTEM
THE ENGINE SHUT OFF AFTER HITTING A LARGE BUMP IN THE ROAD. THE ENGINE SHUT OFF A SECOND TIME AGAIN AFTER HITTING A LARGE BUMP IN THE ROAD. THE POWER STEERING AND POWER BRAKES WERE BOTH AFFECTED. THE CAR RESTARTED. THE DEALER LOOKED AT THE CAR AND COULDN'T DUPLICATE THE CONDITION. THE PROBLEM WENT AWAY AFTER I REMOVED ALL THE KEYS FROM THE KEY-RING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621697August 12, 2014
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT HEARD AN ABNORMAL NOISE NEAR THE PASSENGER SIDE OF THE VEHICLE AFTER THE FRONT DRIVER SIDE DOOR WAS OPENED. WHEN THE VEHICLE WAS STARTED, THE NOISE INCREASED AND SUDDENLY STOPPED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE DEALER STATED THAT THE DOOR ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621703August 12, 2014
SERVICE BRAKES, STEERING, ENGINE AND ENGINE COOLING
COMING OFF OF A FREEWAY, THE EXIT IS A WIDE CURVE. ABOUT HALF WAY THROUGH THE TURN (GOING TOWARD THE RIGHT) THE ENGINE TURNED OFF. LOST ALL POWER STEERING AND BRAKES. FORTUNATELY, I AM STRONG ENOUGH TO BE ABLE TO MUSCLE THE CAR THROUGH THE REST OF THE CURVE AND PULL OVER TO SAFETY. THE MUSCLING CAUSED MINOR INJURY TO LEFT SHOULDER. CAR DID RESTART WITHOUT A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10621730August 12, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE LOW COOLANT INDICATOR ILLUMINATED. THE CONTACT REFILLED THE COOLANT, BUT IT HAD LEAKED OUT BY THE FOLLOWING DAY. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. AN INDEPENDENT MECHANIC STATED THAT THE INTAKE MANIFOLD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621732August 12, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY BECAME STUCK IN THE IGNITION AND FAILED TO EJECT. THE AUTO THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621758August 12, 2014
ELECTRICAL SYSTEM, ENGINE, STEERING
I WAS DRIVING IN THE RAIN ON MY WAY TO WORK ON A HIGHWAY. WITH OUT WARNING MY STEERING LOCKS UP, MY BATTERY LIGHT AND ENGINE LIGHTS TURN ON. ALONG WITH THIS MY CARS TEMP GOES THROUGH THE ROOF. THIS IS HAPPENING AT 65 MPH ITS 3 AM I CAN NO LONGER SEE OR CONTROL MY VEHICLE. THANKS TO MY SKILLED DRIVING I WAS ABLE TO PULL THE CAR OVER. I CAN'T FIGURE OUT WHAT IS WRONG WITH MY CAR I'VE HAD A PROFESSIONAL LOOK AT IT HE DOESN'T KNOW WHAT DO OVER THAN REPLACE PARTS AND DO TRIAL AND ERROR. IM LUCKY TO BE ALIVE EVERY TIME I DRIVE IN THE RAIN BUT ITS NOT ME THAT I'M WORRIED ABOUT. I DON'T WANT ANYBODY TO GET HURT OR KILLED DUE TO MY STEERING LOCKING UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621804August 12, 2014
EXTERIOR LIGHTING
SWITCH BECAME DIFFICULT TO CHANGE TO HIGH BEAMS, SOMETIMES THE LIGHTS WOULD GO BLACK. NOW HIGH BEAMS ONLY STAY ON BY HOLD SWITCH BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621339August 11, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO TURN THE IGNITION AND START THE VEHICLE. THE IGNITION SWITCH WAS PREVIOUSLY REPLACED BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621362August 11, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE ELECTRIC DOOR LOCKS LOCK / UNLOCK INTERMITTENTLY. WHEN THE CAR IS STARTED ALL THE DOOR LOCKS SHOULD AUTOMATICALLY LOCK, BUT THEY DO NOT ALWAYS LOCK. IN ADDITION, WHEN YOU PARK THE CAR AND HIT THE DOOR LOCK KEY ALL THE DOOR LOCKS WILL NOT LOCK. WHEN YOU START THE CAR YOU HAVE TO MANUALLY CHECK THE DOOR LOCKS TO MAKE SURE THEY HAVE ALL LOCKED. THIS IS A SERIOUS SAFETY ISSUE IF YOU HAVE CHILDREN IN THE CAR. IN ADDITION,WHEN YOU PARK THE CAR, YOU HAVE TO MANUALLY MAKER SURE ALL THE DOOR LOCKS ACTUALLY LOCK.WHEN I CONTACTED MY LOCAL DEALER ABOUT THE ISSUE THEY STATED THAT THEY HAD REPAIRED A FEW VEHICLES FOR THE DOOR LOCK FAILURES, BUT THERE WAS NO RECALL. THEY INDICATED THAT THE GREASE USED FOR THE LOCKS MELTED AND LEAKED INTO THE LOCK SOLENOID CAUSING THE FAILURES. I RESEARCHED THE ISSUE ON THE INTERNET AND FOUND MANY PEOPLE WHO OWN THE 2008/2009 CHEVY IMPALA AND MALIBU ARE COMPLAINING ABOUT THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621382August 11, 2014
ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT HEARD AN EXTREMELY LOUD NOISE WHEN THE IGNITION WAS STARTED. THE NOISE LASTED FOR FIVE MINUTES AND OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 99,732.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621376August 11, 2014
AIR BAGS
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A FLATBED TOW TRUCK AND THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 176,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621460August 11, 2014
SUSPENSION:FRONT:WHEEL BEARING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 5 MPH, THE SERVICE TRACTION CONTROL, SERVICE BRAKES, ABS, AND STABILITY WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE BRAKES MADE A GRINDING NOISE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE FAILURES OCCURRED SEVERAL TIMES. THE DEALER STATED THAT THE FRONT DRIVER SIDE WHEEL SENSOR WIRE HARNESS AND THE FRONT PASSENGER SIDE WHEEL BEARING NEEDED TO BE REPLACED. THE PASSENGER SIDE WHEEL BEARING WAS REPLACED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621197August 10, 2014
AIR BAGS
THIS VEHICLE 2005 IMPALA WAS IN A ACCIDENT TWICE ONCE WHEN WE FIRST GOT IT. AND KNOW 08/04/2014 WITH FRONT END DAMAGE. EITHER TIME NO AIR BAG WAS DEPLOYED!!!!! THE LAST ACCIDENT WAS A DIRECT HIT TO THE LEFT FRONT OF THE VEHICLE!!! NO AIR BAG DEPLOYED!!!!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10621203August 10, 2014
ELECTRICAL SYSTEM, ENGINE
THE CAR KEEPS RUNNING AFTER IT IS TURNED OFF. THE FAN ALSO KEEPS RUNNING, THEN THE NEXT MORNING THE CAR WOULDN'T START. THE AIR WON'T TURN DOWN AND SOMETIMES IT DOESN'T WORK AT ALL. THERE DOESN'T SEEM TO BE A DIFFERENCE BETWEEN AIR AND DEFROST. WHILE I AM DRIVING, THE LIGHT KEEP GETTING DIM, THEN BRIGHTER, THEN DIM, THEN BRIGHT. IT WAS THE NEXT MORNING THEN WHEN IT WOULDN'T START! SOMETIMES WHEN WE PUT THE KEY IN, WE COULDN'T GET IT OUT. WE HAD TO KEEP TRYING TO TURN IT ON AND OFF, THEN IT FINALLY LET US TAKE THE KEY OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621089August 9, 2014
ELECTRICAL SYSTEM
IT TAKES AT LEAST 2 TRIES OR MORE TO GET THE CAR STARTED. WHILE IN PARK AND THE CAR WAS ON IT SUDDENLY JUST SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621146August 9, 2014
TIRES
MY FRONT LEFT TIRE, WHICH IS A GOODYEAR EAGLE P225/55R17/SL GDY B01 LS-2 95T0, BLEW OUT IN THREE PLACES ON THE OUTSIDE OF THE THREAD. THE INCIDENT COULD HAVE BEEN MUCH WORSE. I BOUGHT MY 2013 CHEVY IMPALA LAST OCTOBER. I HAD MY TIRES ROTATED LAST AT JIMMY GRAY CHEVROLET IN SOUTHAVEN, MS 38671. I HAVE ONLY 37,000 MILES ON THE CAR. I FEEL GOODYEAR OWES ME A NEW TIRE, BECAUSE OF WHAT HAPPENED. IF THEY WOULD PAY ME $140. I WILL BE HAPPY. I WILL SAVE THE TIRE FOR EVIDENCE, IF THEY WISH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10621175August 9, 2014
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY, LATCHES/LOCKS/LINKAGES
THE BACK DOORS AND THE FRONT PASSENGER DOOR WILL ONLY LOCK AND UNLOCK MANUALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10620924August 8, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS OUT RUNNING ERRANDS. I TURN ON MY LEFT TURN SIGNALS AND IT WAS NOT WORKING. I DEPRESSED MY HAZARD SWITCH, AND TURNED IT OFF AND TURNED MY LEFT TURN SIGNALS AGAIN AND IT STARTED WORKING. I HAVE BEEN HAVING THIS PROBLEM OFF AND ON SINCE THE BEGINNING OF JULY,2014. I HAVE READ NUMEROUS COMPLAINTS ABOUT THIS SAME ISSUE. THIS IS A SAFETY ISSUE THAT GM NEEDS TO ADDRESS TODAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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