Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10620904August 8, 2014STEERING
THE STEERING COLUMN SQUEAKS WHEN YOU TURN THE STEERING WHEEL SLOWLY AND BACKING UP AND TURNING INTO POSITION SLOWLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10621022August 8, 2014POWER TRAIN, STEERING
REPLACED FRONT WHEEL DRIVE INTERMEDIATE SHAFT AND RIGHT SIDE TRANSAXLE SEAL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619474August 7, 2014EQUIPMENT ADAPTIVE/MOBILITY, ELECTRICAL SYSTEM
AT TIMES CAR NOT STARTING WITH KEY, HAVE TO USE KEYLESS AUTO START IN THOSE CASES. REPLACED BATTERY AND REALIZED LATER THAT THE BATTERY WASN'T THE CAUSE. STARTED DOING IT AFTER HAD KEYLESS ENTRY INSTALLED IN DECEMBER, HAS HAPPENED MULTIPLE TIMES. DIDN'T HAPPEN FOR SEVERAL MONTHS BUT JUST HAPPENED YESTERDAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619472August 7, 2014SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WE BOUGHT THIS CAR WITH APPROXIMATELY 98,000 MILES - GAS GAUGE HASN'T WORKED FROM BEGINNING. BACK IN MAY HAD WHEEL BEARINGS CHANGED AND EVER SINCE ABS COMES ON CONSTANTLY WHILE APPLYING BRAKE AND SLOWING DOWN. ABS LIGHT COMES ON AT TIMES. ABS WILL KICK IN ABOUT 3 TIMES AFTER APPLYING BRAKES. NEPHEW SCANNED IT TO SEE CODES AND THEY WERE: C1221 LF WHEEL SPEED SENSOR INPUT SIGNAL IS 0 C1222 RF WHEEL SPEED SENSOR INPUT SIGNAL IS 0. IS THERE A RECALL FOR THIS ISSUE??? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10620639August 7, 2014AIR BAGS
TL * THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT CRASHED THE VEHICLE INTO A GUARD RAIL AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE SPEED AND VIN WERE UNAVAILABLE. THE FAILURE MILEAGE WAS 11,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10620645August 7, 2014POWER TRAIN, EXTERIOR LIGHTING:BRAKE LIGHTS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHEN THE CRUISE CONTROL WAS ACTIVATED, THE VEHICLE CAME TO A COMPLETE STOP AND THE BRAKE LIGHTS FAILED TO ILLUMINATE. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE TRANSMISSION WAS SLOWING DOWN THE VEHICLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 30.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10620744August 7, 2014VISIBILITY:GLASS, SIDE/REAR
TL * THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR WINDOW SHATTERED. THE CONTACT MENTIONED THAT THERE WERE NO CRACKS ON THE WINDOW TO INDICATE THAT IT WOULD HAVE SHATTERED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619453August 6, 2014ELECTRICAL SYSTEM
THE IGNITION ON MY CHEVY IMPALA WILL NOT TURN. IT IS LOCKED AND WILL NOT TURN. I HAVE READ OF OTHER SIGHTS THAT OTHER IMPALA ARE HAVING THE SAME ISSUE. THE DEALER IS NOT HELPFUL AND TOM GILL CHEVROLET IN FLORENCE, KY SAID THERE WERE NO RECALLS ON MY CAR. HOWEVER, I SAW ONE ON THE WEB. NO WONDER CHEVY IS HAVING ISSUES WITH THE RECALL THE REPS ARE NOT HELPFUL AND DO NOT WANT TO FIND A SOLUTION. THE DEALER SAYS THERE WAS NEVER A RECALL AFFECTING MY CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619457August 6, 2014WHEELS, TIRES
THIS CAR IS SO DANGEROUS DUE TO INCREDIBLE WEAR ON THE TREAD ON NEARLY NEW TIRES. ALL 4 TIRES ARE VERY WORN WHEN THE TIRES HAVE ONLY 10,0000 MILES ON THEM. WE ARE SLIPPING AND SLIDING ON WET ROADS. EVEN THOUGH WE HAVE HAD THE CAR ALIGNED -- THERE IS SOMETHING WRONG WITH THIS CAR!!!! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619203August 6, 2014SEAT BELTS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BECAME JAMMED AND BECAME LOCKED. THE CONTACT WAS UNABLE TO USE THE SEAT BELT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 67,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619314August 6, 2014AIR BAGS
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE THE VEHICLE WAS IDLING, THE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. UPDATED 09/21/15*LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618897August 5, 2014EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEADLIGHTS WERE DEFECTIVE. THE DEALER RECOMMENDED THAT THE HEADLIGHTS BE REPLACED DUE TO MOISTURE INSIDE THE LIGHT FIXTURES. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 120,644.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618952August 5, 2014AIR BAGS
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE STOPPED AT A TRAFFIC LIGHT, THE CONTACT'S VEHICLE WAS CRASHED INTO FROM THE REAR BY ANOTHER VEHICLE. THE CONTACT'S VEHICLE THEN CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER WAS INJURED AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 226,000. UPDATED 10/23/2014*LJ UPDATED 4/7/2015 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10618978August 5, 2014SERVICE BRAKES, SUSPENSION, STEERING
I TAKE A LEFT HAND TURN I HEAR CRACKING; BACKING UP I HEAR CRACKING; LIKE THE FRONT AXLE IS FALLING APART. THERE IS A CONTROL ARM RECALL BUT NOT ON MY CAR JUST POLICE CARS. THE ISSUE WITH MY CAR SOUNDS LIKE THE POLICE ISSUE CAR. I AM KINDA OF SCARED PULLING OUT INTO TRAFFIC SCARY, TWICE I HAVE HAD THE TRACTION CONTROL COME ON AND SAY IT NEEDS SERVICE; BUT WHEN YOU SHUT THE CAR OFF LIGHT DOESN'T COME BACK ON. IT DRIVES FUNNY AS WELL DO NOT FEEL SAFE ANYMORE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619018August 5, 2014ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE IDLING AT A TRAFFIC LIGHT, THE VEHICLE WAS UNABLE TO ACCELERATE AND THE REDUCE ENGINE POWER WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10619128August 5, 2014ELECTRICAL SYSTEM
THE KEY COMES OUT OF THE IGNITION WHILE THE VEHICLE IS IN MOTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618591August 4, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THERE WAS AN ABNORMAL NOISE AND WHEN THE ENGINE WAS OFF. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRICAL ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618598August 4, 2014ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 40 MPH, SMOKE WAS SEEN FROM UNDER THE HOOD AND THE VEHICLE CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 229,000.
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10618614August 4, 2014POWER TRAIN, STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
OVER THE LAST 2 YEARS I HAVE EXPERIENCED NUMEROUS PROBLEMS. THE FIRST PROBLEM WAS SHIFTING OF THE VEHICLE WHICH SHIFTS VERY HARD. THE SECOND PROBLEM WAS A LOT OF RUST AND NEEDING TO HAVE BODY WORK DONE. NOW WITH A LITTLE OVER 70,000 MILES ON THE CAR IT MIGHT NOT PASS INSPECTION NEXT YEAR BECAUSE THE BODY/FRAME IS SO RUSTED THAT IT WOULD COST MORE TO HAVE IT FIXED THAN THE CAR IS WORTH. THE CAR IS WELL TAKEN CARE OF SO IT IS NOT FOR LACK OF CARETAKING ON MY PART. THE THIRD PROBLEM IS IN THE LAST 2 MONTHS PERIODICALLY WE CAN SMELL GAS IN THE INSIDE OF THE CAR, NOT EXHAUST FUMES - GAS. IT'S AWFUL; NAUSEATING AND UNBEARABLE. THIS SMELL CAN ALSO BE DETECTED OUTSIDE OF THE VEHICLE. I WORRY ABOUT THE HEALTH AND SAFETY OF ME AND MY FAMILY IN THIS VEHICLE FOR THESE REASONS. ALSO, AT THIS POINT I AM AFRAID TO PARK THE CAR IN OUR ATTACHED GARAGE FOR FEAR IT COULD START A FIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10618666August 4, 2014ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN FROM THE OFF POSITION TO AN ON POSITION INTERMITTENTLY. THE CONTACT STATED THAT AFTER NUMEROUS ATTEMPTS THE VEHICLE WAS ABLE TO START. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0