Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10627252August 21, 2014
SERVICE BRAKES, STEERING
CAR WARNING LIGHTS COME ON FOR TRACTION CONTROL BREAKS AND THROWS CAR INTO ONCOMING TRAFFIC AT RANDOM TIMES WITHOUT WARNING. IT IS VERY UNSAFE AND IS ON A RECALL LIST. I SHOULD NOT BEEN SOLD A LEMON CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627253August 21, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA . THE CONTACT STATED WHILE STOPPED AT A STOP SIGN, THE PASSENGER'S SIDE AND DRIVER'S SIDE AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHICH CAUSED THE WINDSHIELD TO SHATTER. THE CONTACT SUSTAINED A BRUISED ARM AND HEAD INJURY BUT DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE SDM SENSOR WAS COVERED IN WATER AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10627286August 21, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SPEEDOMETER AND TEMPERATURE GAUGE WERE NOT PROVIDING ACCURATE READING LEVELS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626641August 20, 2014
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL AND THE POWER STEERING FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 14,801.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626659August 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN ADVISED THE CONTACT TO REMOVE THE KEY FOB AND ANY OTHER OBJECTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626779August 20, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DOOR LOCKS MALFUNCTIONED. THE CONTACT MENTIONED THAT HE COULD ONLY LOCK AND UNLOCK THE DOORS MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. HOWEVER, THE CONTACT WAS UNAWARE OF THE REPAIRS NEEDED TO REMEDY THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. UPDATED 9/29/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626787August 20, 2014
STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL BECAME HARD TO MANEUVER CAUSING THE CONTACT TO LOSE CONTROL AND THE BRAKES FAILED. THE CONTACT MENTIONED THAT THE ENGINE STALLED IMMEDIATELY AFTER. THE VEHICLE WAS ABLE TO BE RESTART BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO LOCATE A FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626816August 20, 2014
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE 2 TIRES, SIZE 225/55/R17. THE CONTACT STATED THAT THE DRIVERS FRONT AND THE PASSENGER REAR TIRES STEEL BELT SEPARATED CAUSING THE TIRE TO BLOW OUT. THE VEHICLE WAS TAKEN TO A DEALER. THE TIRES WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE AND TIRE FAILURE MILEAGE WAS 49,510. UPDATED 10/7/14*CN UPDATED 7/15/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626810August 20, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THE SERVICE AIR BAG LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 58,316.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626823August 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626523August 20, 2014
ENGINE
MY FAMILY WAS DRIVING DOWN THE INTERSTATE AT 70 MPH, ALL OF THE SUDDEN THESE MESSAGES STARTED TO APPEAR ON THE MESSAGE CENTER. ENGINE POWER HAS BEEN REDUCED, SOMETHING ABOUT TRACTION CONTROL AND ANOTHER MESSAGE THAT I CAN NOT REMEMBER. THE CAR THEN LOST ALL POWER, IT SHUT OFF COMPLETELY. WE DID MAKE IT OVER TO THE "SLOW" LANE, BUT THERE WE SAT ON THE INTERSTATE WITH TRAFFIC ALL AROUND US. THE CAR WOULD NOT START!!! NEED LESS TO MY GIRLS AND MY SELF WERE TERRIFIED THAT WE WOULD BE HIT. AFTER ABOUT 10 MINUTES THE CAR DID START AGAIN AND WE MADE IT TO OUR DESTINATION. THE MESSAGES ARE NOT DISPLAYING NOW, BUT THE ENGINE LIGHT IS STILL. I AM TAKING IT TO THE SHOP TODAY. WHAT WILL IT TAKE BEFORE GM DOES SOMETHING ABOUT THIS?????? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626553August 20, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED INTERMITTENTLY ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO REPLICATE OR DIAGNOSE THE FAILURE FOR MONTHS. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER TO RESET THE COMPUTER ON A CONSISTENT BASIS TO START THE VEHICLE. THE CONTACT LATER RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER DID NOT GIVE A SPECIFIC DATE AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS ALSO UNABLE TO PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626591August 20, 2014
AIR BAGS, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE THE BRAKES WERE APPLIED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK, BACK, AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE DRIVER AND REAR PASSENGER SIDE DOORS, SIDE PANEL, TRUNK, AND REAR BUMPER WERE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 10/09/14*LJ THE CONSUMER STATED FUMES WOULD ENTER THE VEHICLE THROUGH THE VENTS. THE VEHICLE EXPERIENCED ROARING NOISES IN THE REAR ON THE HIGHWAY. UPDATED 3/26/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10626288August 19, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THE DRIVE SHIFT GEAR WOULD SEIZE WHEN MANEUVERING BETWEEN GEARS. THE INDEPENDENT MECHANIC WAS NOT ABLE TO BE DIAGNOSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 10/03/14*LJ THE CONSUMER WAS INVOLVED IN AN ACCIDENT ON JUNE 5, 2014 WHERE SHE CRASHED INTO A MAILBOX AND TREES. THE CONSUMER AND HER HUSBAND WERE HOSPITALIZED FOR 3 DAYS. THEY RECEIVED SOME BROKEN BONES, CUTS, AND SCRATCHES. UPDATED 7/20/2015*JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10626302August 19, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT'S VEHICLE WAS REAR ENDED, CAUSING IT TO CRASH INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 65,000. UPDATED 10/07/14*LJ UPDATED 3/16/2015*JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10626396August 19, 2014
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626467August 19, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, STEERING, ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE SUDDENLY ACCELERATED, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER, AND THE ENGINE STALLED. AS A RESULT OF THE FAILURE, THE REAR END OF THE VEHICLE CRASHED INTO A POLE. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10626491August 19, 2014
POWER TRAIN, ELECTRICAL SYSTEM
WHEN THE CAR IS IDLE UPON ACCELERATION, THE CAR JERKS PROFUSELY, WHILE THE HEAT/COOL SYSTEM IS IN OPERATION THERE IS A GRINDING NOISE ALONG THE DASH AREA AND CONTINUES FOR 5 MINUTES AFTER CONTROLS HAS BEEN SHUT OFF, DRIVE SIDE DOOR ELECTRICAL REFUSES TO WORK TO LOCK/UNLOCK POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625928August 18, 2014
ELECTRICAL SYSTEM, POWER TRAIN
THE SHIFT GEAR GETS STUCK IN PARK. IT WON'T MOVE. I HAD TO REMOVE BODY WHERE THE GEAR SHIFT IS AND SAW IT WAS A WIRE THAT WAS LOOSE. IT HAPPEN LAST YEAR ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626054August 18, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS MERGING AND EXITING OFF THE EXPRESSWAY ON MY WAY TO WORK AND WENT TO USE MY TURN SIGNAL AND IT QUIT WORKING. UPON ARRIVING AT WORK I TRIED IT AGAIN AND NOTHING...I THEN TRIED MY OTHER TURN SIGNAL AND HAZARD LIGHT ALSO AND THEY DIDN'T WORK EITHER. I DO ALOT OF EXPRESSWAY DRIVING TO DIFFERENT CITIES DUE TO MY JOB OF WHICH I HAVE TO CHANGE LANES AND MERGE AND TURN QUITE FREQUENTLY SO THIS IS A MAJOR CONCERN WITH MY TURN SIGNALS AND FLASHER NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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