Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10628184August 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 1996 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND CRASHED INTO A DITCH. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628202August 25, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 4/27/15*CN UPDATED 08/28/2017*CT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628234August 25, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE MAKING A LEFT TURN AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK INJURIES AND THE PASSENGER SUSTAINED BACK AND NECK INJURIES. BOTH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10627836August 24, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE BYPASS AT APPROXIMATELY 65MPH, MY CHECK ENGINE LIGHT CAME ON. ABOUT 5 SECONDS LATER, MY SERVICE TRACTION CONTROL CAME ON. AS I KEPT DRIVING, I LOST POWER TO MY ENGINE. FINALLY, MY ENGINE WAS DISABLED AND I COULDN'T DRIVE ANYMORE. LUCKILY, I WAS ABLE TO PULL OVER. AFTER 5 MINUTES, I WAS ABLE TO START UP MY CAR. I REPLACED THE GAS PEDAL (BECAUSE THEY STATE A SENSOR WAS BAD IN THE PEDAL), BUT MY CAR STILL KEEPS DOING THIS. THE DEALERSHIP CONTINUES TO STATE THE THROTTLE BODY/GAS PEDAL NEEDS TO BE REPLACED. HOW MANY TIMES SHOULD I HAVE TO REPLACE THE GAS PEDAL. I HAVE EVEN TRIED MULTIPLE DEALERS, BUT THEY ALL WANT TO JUST REPLACE THE SAME COMPONENT. THEY STATE THAT THEY MUST CONTINUE TO TROUBLE SHOOT UNTIL THEY CAN FIND THE TRUE PROBLEM. GM NEEDS TO HELP WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627846August 24, 2014
AIR BAGS
CONCERN FOR MY SAFETY AND THE SAFETY OF MY FAMILY. ATTN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627769August 23, 2014
UNKNOWN OR OTHER, VISIBILITY/WIPER, STRUCTURE:BODY
THE INSIDE OF THE CARS WINDOWS WOULD FOG AND THEN ICE UP DURING LAST YEARS WINTER. COULD NOT SEE OUT THE WINDOWS EXCEPT SMALL AREA OF DRIVERS SIDE FRONT WINDOW. TOOK INTO DEALERSHIPS TWICE AND THEY COULD NOT FIGURE OUT WHY OR FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627790August 23, 2014
SERVICE BRAKES
BRAKES FADE FAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627791August 23, 2014
SERVICE BRAKES, STEERING, AIR BAGS
AS I'M APPROACHING UP THE HIGHWAY 1/2 MILE FROM THE CAR THAT IS SLOWING DOWN AHEAD I TRIED TO PRESS IN MY BRAKES BUT MY CAR REFUSED TO STOP I TRIED TURNING MY WHILE OFF IT FAILED TO TURN. BASICALLY I WENT STRAIGHT IN THE BACK OF THE CAR. ITS LIKE THE CAR JUMP AS I APPROACH THE CAR AHEAD AS IF IT RESET ITSELF THEN APPROACH TO TURN AFTER HITTING THE VEHICLE IN FRONT ME IT WAS A VERY SCARED SITE TO EXPERIENCE. NO AIRBAG CAME OUT IT WAS JUST ME BRACING MYSELF AGAINST THE SEAT HOLDING ON THE WHEEL BRACING HOPING THE CAR STOPS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10629773August 22, 2014
ELECTRICAL SYSTEM
AFTER THE IGNITION IS SHUT OFF WITH EITHER THE KEY IN OR OUT OF IGNITION, WHEN ANY DOOR IS OPEN THE RADIO IS SUPPOSED TO TURN OFF. PERIODICALLY THE RADIO WILL STAY OF EVEN AFTER THE DOOR IS OPENED. MOST TIMES, THE RADIO WILL GO OFF IF THE DOOR IS OPENED BACK UP, BUT THERE HAVE BEEN SOME TIMES THAT THE RADIO NEVER SHUTS OFF. THE SENSOR IS COMBINED INTO THE LOCK ASSEMBLY. I HAVE BEEN CHECKING FORUMS FOR ANY CHEVY, GMC, SATURN, OR OTHER GM MODELS AND IT SEEMS TO BE A COMMON PROBLEM. I ALSO HAVE A SATURN OUTLOOK THAT IS DOING THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627407August 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 73,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627418August 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE PASSENGER'S SEAT WAS OCCUPIED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE MODULES ON THE LOW SPEED BUS CIRCUIT FAILED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000. UPDATED 10/07/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627420August 22, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED WHILE TURNING AT APPROXIMATELY 10 MPH, THE POWER STEERING FAILED AND THE CONTACT CRASHED INTO A TREE. THE CONTACT SUSTAINED A FRACTURED FOOT THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10627439August 22, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE CRASHED HEAD ON INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LOWER AND MID BACK INJURIES AND BRUISING ON LEFT KNEE WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10627443August 22, 2014
ENGINE
MY FAMILY AND I WERE TRAVELING FROM NEWARK, NJ FROM THE JULY 4TH HOLIDAY BACK HOME TO RALEIGH NC ON 95 SOUTH IN VIRGINIA AND GOING AT A SPEED OF 72MPH APPROX. AND THE CAR/ENGINE JUST TURNED OFF AT THAT RATE OF SPEED WITH 2 CHILDREN IN THE BACK SEAT OF THE VEHICLE. AFTER WE SAT ON THE SIDE OF THE ROAD FOR ABOUT 45MIN THE VEHICLE PROCEEDED TO START AND WE MADE IT HOME TO NC. THE FOLLOWING BUSINESS DAY AFTER THE HOLIDAY I TOOK IT TO MY MECHANIC GIAO AUTO LOCATED ON CAPITAL BLVD IN RALEIGH NC AND HE COULD NOT DETERMINE WHY THE VEHICLE SHUT OFF THE WAY IT DID. SO I CONTINUED TO DRIVE JUST WITH PRECAUTION. I RECEIVED A LETTER ON 8/21/2014 REGARDING THE RECALL AND WAS LIVID BECAUSE THIS HAS HAPPENED TO MY FAMILY WHILE DRIVING ON THE INTERSTATE! I BELIEVE THAT THIS MAY HAPPEN TO MY FAMILY AGAIN AND DO NOT WANT TO RISK THIS, SO I WOULD LIKE TO KNOW WHAT CAN BE DONE TO ENSURE THAT MY CHILDREN HAVE A SAFE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627461August 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627474August 22, 2014
WHEELS
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE REAR DRIVER SIDE WHEEL MADE A THUD SOUND. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE SPARE TIRE SCREWS INSIDE THE TRUNK WERE TIGHTENED; HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER AGAIN. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627493August 22, 2014
WHEELS, TIRES
GOODYEAR EAGLE LS2 TIRES. VIBRATION AT 60 MPH CHEV DEALER CHECKED VEHICLE RECENTLY AND SAID THAT IN 3 OF THE 4 TIRES, THE STEEL BANDS HAD SHIFTED AND THAT THE TIRES SHOULD BE REPLACED AS SOON AS POSSIBLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627497August 22, 2014
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD MAKE A CLICKING SOUND AND THE AC FAN FAILED TO BLOW OUT AIR TO FULL CAPACITY. ALSO, THE CONTACT MENTIONED THAT ONCE THE CLICKING SOUND STOPPED, THE AC FAN WOULD RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627498August 22, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE CONTACT BELIEVED THAT THE MANUFACTURER HAD A EXCEED THE REASONABLE AMOUNT OF TIME. THE CONTACT DID NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627517August 22, 2014
ELECTRICAL SYSTEM, ENGINE
TL*THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE KEY WAS DIFFICULT TO TURN AND THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. UPDATED 10/2/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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