Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10627541August 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO MERGE TO SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM).THE VEHICLE WAS TAKEN TO DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627584August 22, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, THE BATTERY WAS JUMPED AND THE VEHICLE WAS ABLE TO RESUME NORMAL FUNCTION. THE FAILURE RECURRED. THE CONTACT RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627617August 22, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE POWER STEERING FAILED INTERMITTENTLY AND MADE ABNORMAL NOISES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626964August 21, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE SKIDDED INTO THE INTERSECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626989August 21, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE GEAR SHIFT WAS STUCK IN THE PARK POSITION AND COULD NOT SHIFT OUT OF GEAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT COULD NOT CONFIRM IF THE VEHICLE WAS INCLUDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627012August 21, 2014
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING 15 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627029August 21, 2014
AIR BAGS, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED THE VEHICLE INTO A STREET SIGN AND A GATE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627033August 21, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627057August 21, 2014
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHEN THE CONTACT ENGAGED THE BRAKES, THE AIR BAG INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT IT WAS NOT CONFIRMED IF THE VIN WAS INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627130August 21, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY
REAR PASSENGER DOORS WILL NOT UNLOCK, TRAPPING PASSENGERS AFTER PARKING VEHICLE NETHER OF THE REAR PASSENGER DOORS COULD BE OPENED. BOTH REAR PASSENGER DOORS REMAIN LOCKED AND COULD NOT BE UNLOCKED USING ETHER THE LOCK CONTROLS LOCATED ON THE DRIVERS SIDE DOOR CONTROL OR WITH THE KEY FOB. MY 90+ YEAR OLD PARENT WAS IN REAR PASSENGER COMPARTMENT. DUE TO SEVERE DEMENTIA THEY BECAME PANICKY AND AGITATED WHEN THEY WERE UNABLE TO GET OUT OF THE VEHICLE. THEY DID NOT HAVE THE ABILITY TO OPEN THE DOOR USING THE PASSENGER LOCK NOR COULD THEY FOLLOW INSTRUCTIONS TO DO SO. THIS WOULD BE THE SAME SITUATION AS HAVING A SMALL CHILD TRAPPED N THE REAR. THE REAR DOOR MANUAL LOCKING MECHANISM ARE LOCATED TO FAR BACK TO BE REACHED FROM THE DRIVERS COMPARTMENT. I WAS ONLY ABLE TO FREE HIM BY ENTERING THE TRUCK AND PUSHING ONE OF THE REAR SEATS FLAT TO ACCESS THE PASSENGER AREA. HAD THIS BEEN A CRASH OR VEHICLE FIRE ANY PASSENGER IN REAR COMPARTMENT WOULD HAVE PERISHED. A REVIEW OF IMPALA OWNER COMPLAINTS ON SEVERAL WEB SITES INDICATES THERE IS A COMMON ISSUE WITH THE REAR DOOR LOCKS ON THESE IMPALAS BUT GM HAS NOT OFFERED TO FIX WHAT IS AN OBVIOUS SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10627182August 21, 2014
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT BOTH REAR DOORS WOULD NOT OPEN FROM THE INSIDE OR OUTSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627196August 21, 2014
AIR BAGS, ELECTRICAL SYSTEM:HORN, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED AT A MEDIAN, ANOTHER VEHICLE THAT WAS DRIVING APPROXIMATELY 55 MPH CRASHED INTO THE FRONT PASSENGER'S SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO A IMPOUND LOT. AN INDEPENDENT MECHANIC REPAIRED THE VEHICLE HOWEVER, THE CONTACT STATED THAT THE HORN AND THE DRIVERS SIDE HEADLIGHT FAILED SHORTLY AFTERWARD. THE FAILURE MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10627214August 21, 2014
POWER TRAIN
I HAD JUST PURCHASED THIS CAR IN JANUARY OF 2007 AND I HAD NOTICED THE TRANSMISSION HAVING ISSUES WHEN SHIFTING GEARS. I FIRST NOTICED THIS ISSUE WHEN BACKING OUT OF MY DRIVEWAY AND PULLING THE CAR INTO GEAR (DRIVE) THERE WOULD BE A HESITATION AND A "CLUNK" NOISE. I WAS NOT SURE WHAT THE ISSUE WAS AT FIRST SO I WAITED UNTIL IT HAPPENED AGAIN AND CALLED THE LOCAL CHEVY DEALER TO INSPECT IT, AS IT WAS UNDER WARRANTY. THE MECHANIC COULD NOT REPLICATE THE PROBLEM AND TOLD ME THERE WAS NO ISSUE. THE TRANSMISSION HAD CONTINUED TO HAVE ISSUES OVER THE PAST 6-7 YEARS. I ALSO HAD THE TRANSMISSION ACT UP WHEN I WOULD BE DRIVING IN TOWN FROM A STOP UP TO HIGHWAY SPEEDS. AT A FULL STOP THE CAR WOULD HESITATE TO SHIFT INTO GEAR ALMOST CAUSING MULTIPLE ACCIDENTS. MANY TIMES I WOULD NEED TO DOWN SHIFT TO FIRST GEAR AND UP SHIFT IN ORDER TO GET MY VEHICLE GOING. IN THE PAST THREE YEARS I HAVE PERSONALLY ALMOST BEEN IN ABOUT 12 OR MORE POTENTIAL ACCIDENT SITUATIONS BECAUSE OF THE TRANSMISSION ISSUE. I HAVE READ IN MANY ONLINE FORUMS THAT THIS IS A SERIOUS AND KNOWN ISSUE WITH THE CHEVY IMPALA TRANSMISSION. THIS IS AN ISSUE THAT NEEDS TO BE RESEARCHED AND RESOLVED WITH A RECALL CAMPAIGN. FROM WHAT I HAVE RESEARCHED ONLINE THERE IS AN ISSUE WITH A MODULE WITH THE TRANSMISSION. PLEASE RESEARCH THIS ISSUE AS I WILL BE CONTACTING GM AS WELL OVER THIS FAULTY PART/DESIGN OF TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627217August 21, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
LAST JUNE I WENT TO THE STORE AND TRIED TO OPEN MY BACK DOORS AND THEY WOULD NOT OPEN FROM THE INSIDE. I WAS ABLE TO OPEN ONE OF THE BACK DOORS FROM THE OUTSIDE ONLY. THE DOOR LOCKS INDICATED THE DOORS WERE NOT LOCKED. IF I WAS INVOLVED IN AN ACCIDENT AND NEEDED TO GET PEOPLE OUT OF THE BACK SEAT OF MY CAR THEY WOULD NOT BE ABLE TO GET OUT ON THEIR OWN. THE LOCKING MECHANISMS FAILED ON BOTH DOORS. BOTH DOORS HAS THIS LOCK ISSUE FOR ABOUT 3-4 MONTHS AND THEN ONE OF THE LOCKS STARTED WORKING AGAIN FROM THE INSIDE. EVENTUALLY THE OTHER DOOR STARTED WORKING AGAIN ONCE IT WAS GETTING CLOSE TO WINTER. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS LOOKED INTO AND A RECALL DONE BY GM. GM CONSISTENTLY PUTS OUT EXPENSIVE CARS WITH INADEQUATE PARTS THAT FAIL. I RESEARCHED THIS ISSUE ONLINE AND FOUND THIS WAS TYPICAL OF ALL CHEVY IMAPLA'S NO MATTER THE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627221August 21, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE PART NEEDED TO REMEDY THE RECALL WAS UNAVAILABLE. IN ADDITION, THE CONTACT DISAGREED WITH THE REMEDY FOR THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627246August 21, 2014
ELECTRICAL SYSTEM, ENGINE
I AM EXTREMELY UNSATISFIED WITH MY AUTO. I DO NOT WANT A AUTO THAT I CAN NOT TRUST. THIS VEHICLE IS NOT WORTH WHAT I PAID FOR IT. I AM IN AN UPSIDE DOWN LOAN AND CAN NOT GET RID OF IT. WHAT CAN YOU DO TO HELP ME? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627227August 21, 2014
POWER TRAIN
I WAS STOPPED AT A STOPLIGHT AND TRIED TO ACCELERATE ONLY TO FIND OUT I WAS NOT MOVING MUCH. I DETERMINED THERE WAS ANOTHER ISSUE WITH THE TRANSMISSION NOT SHIFTING INTO GEAR. THE LIGHT TURNED GREEN AND I WAS ALMOST REAR ENDED IN A MULTIPLE VEHICLE ACCIDENT UNTIL I SLOWLY DOWN SHIFTED OUT OF DRIVE TO 1ST GEAR. I WAS FINALLY ABLE TO UP SHIFT THROUGH 1ST, 2ND, 3RD GEARS UP TO ROAD SPEED AND THEN SHIFT INTO DRIVE. THIS HAS BEEN A REGULAR OCCURRENCE SINCE THIS TIME. I HAVE ISSUES WITH HARD SHIFTING WHEN I BACK OUT OF MY DRIVEWAY, FROM A FULL STOP AND EVEN WHEN THE TRANSMISSION TRIES TO SHIFT UP WHEN I AM DRIVING IN TOWN OR HIGHWAY SPEEDS. THIS CREATES A VERY DANGEROUS SITUATION FOR ME AND OTHER DRIVERS. PLEASE RESEARCH THIS ISSUE AND BRING THIS TO THE ATTENTION OF GENERAL MOTORS. I THINK FOR AS MANY IMPACTED CARS AS ARE ON THE ROAD THERE SHOULD BE A SAFETY RECALL ISSUED. I DON'T THINK THERE NEEDS TO BE DEATHS WITH PEOPLE DRIVING THESE CARS BEFORE THE MANUFACTURER SHOULD MAKE DESIGN CHANGES. WHEN I PURCHASED THIS CAR I THOUGHT IT WOULD BE SAFE AND HAVE JUST NORMAL WEAR AND TEAR ISSUES. THIS HAS NOT BEEN THE CASE WITH MY 2006 CHEVROLET IMPALA. I HAVE HAD NUMEROUS ISSUES CROP UP THAT I SEE OTHER CAR OWNERS HAVE ENDURED AS WELL FROM THE ONLINE POSTS ABOUT SAID SUCH ISSUES. I AM HAPPY FOR YOUTUBE AND OTHERS THAT HAD GONE THROUGH THE SAME ISSUE. AT LEAST I WAS ABLE TO FIGURE OUT HOW TO RESOLVE SOME ISSUES WHEN THE LOCAL GM DEALERSHIP GARAGE AND MECHANICS COULD NOT ISOLATE AND TROUBLE SHOOT MY ISSUES. AS I REPORT YET ANOTHER ISSUE TODAY I RECEIVED A RECALL NOTICE ABOUT THE IGNITION TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627259August 21, 2014
ENGINE
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627267August 21, 2014
STRUCTURE:BODY:DOOR
THIS HAS OCCURRED NOW FOUR TIMES SINCE I BOUGHT THE CAR THE FIRST THREE TIMES WERE REPAIRED UNDER WARRANTY. NOW IT HAS HAPPENED AGAIN. THE DOOR BETWEEN THE AC AND THE HEAT GETS STUCK ON WAY OR THE OTHER NOW IT IS STUCK WHERE YOU GET HEAT ON DRIVERS SIDE AND AC ON PASSENGERS AND IN THE TEXAS HEAT THIS IS A SAFETY HAZARD, ITS A KNOWN DEFECT BECAUSE OTHER CHEVY OWNERS KNOW ABOUT IT AND MECHANICS YET NOTHING IS DONE ONCE A GAIN BY CHEVY TO FIX THE ISSUE, I KNOW OF SUBURBAN OWNERS, TRUCK - SILVERADO OWNERS, IMPALA OWNERS , MALIBU OWNERS OF ALL YEARS WHO HAVE HAD THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627276August 21, 2014
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 75 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT WHEN MAKING A RIGHT TURN, THE STEERING WHEEL SEIZED AND THE VEHICLE STALLED. IN ADDITION, THE SERVICE TRACTION CONTROL AND THE REDUCED ENGINE POWER WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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