Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10629026August 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE VEHICLE WOULD NOT START PROPERLY WHEN THE KEY WAS INSERTED INTO THE IGNITION. THE VEHICLE WAS ABLE TO START AFTER MULTIPLE ATTEMPTS. THE CONTACT STATED THAT FUEL FUMES EMITTED THROUGH THE AIR CONDITIONING VENTS AND THE KEY WOULD NOT COME OUT OF THE IGNITION. THE FAILURE OCCURRED MULTIPLE TIMES. THE DEALER STATED THAT THE IGNITION SWITCH MIGHT BE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS UNCERTAIN AS TO WHEN THE PARTS WOULD BE AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. UPDATED 10/10/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629048August 28, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TRACTION CONTROL SYSTEM, ENGINE, AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRACTION CONTROL AND ENGINE REDUCE POWER WARNING INDICATORS ILLUMINATED. ALSO, THE VEHICLE'S SPEED SUDDENLY DECELERATED TO 45 MPH AND THE AIR BAG SENSOR AND TIRE MONITORING SYSTEM INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,000. UPDATED 10/22/2014*LJ UPDATED 4/1/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629069August 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE AND SERVICE TRACTION INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE ALSO JERKED WHILE ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT THE CAM SHAFT ACTUATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629148August 28, 2014
EXTERIOR LIGHTING:TURN SIGNAL, ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR HAD NOT YET BEEN MANUFACTURED. BOTH THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE SPECIFIED IN THE RECALL; HOWEVER, THE VEHICLE HAD INTERMITTENT ISSUES WITH THE TURN SIGNAL INDICATORS AND THE ENGINE HOT/ AC OFF INDICATOR WOULD ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629157August 28, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629147August 28, 2014
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE INTERSTATE ABOUT TO GET OFF ON A EXIT AND THE SERVICE BRAKES AND SERVICE TRACTION CONTROL LIGHT CAME ON. THE CAR WAS UNABLE TO SLOW DOWN, THE CAR JERKED AND THE BRAKES WENT OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629176August 28, 2014
STEERING
ALL I AM TRYING TO DO IS GET A LOANER CAR UNTIL THE PARTS ARE IN SO I DON'T HAVE TO BE INVOLVED IN AN ACCIDENT AND FILE A COMPLAINT. I HAVE BEEN ON HOLD FOR 25 MINUTES WAITING FOR A SUPERVISOR AT THE CUSTOMER ASSISTANCE CENTER. MY SAFETY AND MY CHILDREN'S SAFETY IS MY CONCERN. I DO NOT BELIEVE THAT I AM ASKING FOR MUCH AFTER BEING A LOYAL CUSTOMER FOR 40 YEARS AND A GM MASTERCARD HOLDER IN GOOD STANDING. MY EMAIL IS [XXX]AND MY NUMBER IS [XXX]. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629187August 28, 2014
SERVICE BRAKES, SUSPENSION, WHEELS
HORRIBLE SHIMMY/SHAKE WHEN COMING TO A STOP, EVEN AFTER REPLACING BRAKES AND ROTORS. UNEVEN WEAR PATTERN ON TIRES (ESPECIALLY THE FRONT). INNER TREAD AND OUTER TREAD BALD, EVEN AFTER FRONT END ALIGNMENT. ALSO FEELS LIKE THERE'S SOME STEERING ISSUES TO WORK OUT AS WELL. WE'VE DONE EVERYTHING POSSIBLE TO MAKE IT NOT SHAKE/WEAR TIRES, BUT NOTHING HAS HELPED. GENERAL MOTORS HAS BEEN OF ABSOLUTELY NO HELP EITHER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629207August 28, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SERVICE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628807August 27, 2014
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 37 MPH, THE VEHICLE INDEPENDENTLY STEERED TO THE LEFT CAUSING THE CONTACT TO GO INTO ONCOMING TRAFFIC. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO COME TO A STOP AFTER CRASHING THROUGH A MANHOLE. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628813August 27, 2014
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A RAPID LEFT TURN, THE STEERING WHEEL SEIZED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED AND A CHIME SOUNDED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BURN FROM THE AIR BAG DEPLOYMENT AND DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628827August 27, 2014
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE CONTACT STATED THAT THE SPEEDOMETER FAILED. A POLICE REPORT WAS FILED AND THE CONTACT SUSTAINED INJURIES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10628939August 27, 2014
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALER STATED THAT THE AIR BAGS MIGHT NOT DEPLOY IF THE VEHICLE WAS INVOLVED IN A CRASH AND WAS UNCERTAIN WHEN THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628979August 27, 2014
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
CHEVY BLEND DOOR ACTUATOR HAS FAILED TWICE. CURRENTLY ON MY THIRD ACTUATOR. CAUSES A CLICKING NOISE IN THE PASSENGER SIDE GLOVE COMPARTMENT AREA. OCCURS WHEN EVER THE AC MODE IS CHANGED, THE INCAR/OUTSIDE CAR AIR IS CHANGED OR WHEN CAR IS TURNED OFF. THE CLICKING LASTS FOR A FEW MOMENTS. SEEMS TO BE A POSSIBILITY OF FIRE OR FLYING PARTS FROM BROKEN GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628977August 27, 2014
POWER TRAIN
THE SHIFT GEAR HAS BECOME STUCK IN PARK TWICE. THE SHIFTER WILL NOT MOVE. I HAD TO HAVE IT TOWED TO THE MECHANIC TWICE IN ORDER FOR THE VEHICLE TO BECOME OPERABLE AGAIN. THE SHOP REPLACED SOME WIRING AND MECHANICS INSIDE THE SHIFT AREA. SINCE THEY HAVE REPLACED IT TWICE, ALONG WITH THE ORIGINAL PARTS, I AM ON THE THIRD ROUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628622August 27, 2014
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
TRACTION CONTROL LIGHT COMES ON. POWER IS REDUCED. CAR RUNS AND DRIVES WELL. DRIVING ON INTERSTATE THE LIGHT COMES ON AND CUTS POWER. I HAD TO COAST TO A STOP ON THE SIDE OF THE HIGHWAY. WE WAITED 5 MINUTES AND THE CAR STARTED. THE LIGHT WENT OFF FOR A DAY AND THEN CAME BACK ON. I HEAR OF PEOPLE REPLACING PARTS AND THE PROBLEM NOT BEING FIXED. I CAN'T AFFORD TO DO THAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628649August 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY SEIZED IN THE IGNITION WHILE TRYING TO START THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE IGNITION SWITCH WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628668August 27, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA . THE CONTACT STATED THAT HE WAS REAR ENDED AND NO AIR BAGS DEPLOYED AT THE POINT OF IMPACT. A POLICE REPORT WAS FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE AIR BAGS WERE INSPECTED AND DEEMED FINE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000. UPDATED 10/14/14*LJ UPDATED 08/28/2017*CT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10628708August 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THE KEY WAS STUCK IN THE IGNITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628704August 27, 2014
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A POLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A CONCUSSION, SPRAINED NECK, AND WHIPLASH WHICH REQUIRED MEDICAL ATTENTION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V355000 (ELECTRICAL SYSTEM), HOWEVER THE PARTS ARE NOT AVAILABLE TO PERFORM THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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