Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10702838March 31, 2015
ELECTRICAL SYSTEM
PROBLEMS BEFORE GM RECALL 14350/CAMPAIGN ID 14V400. PROBLEM 1 THE IGNITION SWITCH CONTINUED TO STILL ENGAGE AFTER VEHICLE WAS STARTED AND KEY WAS IN THE RUN POSITION. PROBLEM 2 AFTER TURNING THE KEY TO STOP ENGINE WOULD CONTINUE TO RUN UNTIL YOU JIGGLED THE KEY IN THE IGNITION SWITCH. PROBLEM 3 HITTING A POT HOLE AT 45 MPH SHUT THE CAR OFF LUCKY MY QUICK REACTION WAS PUT IT INTO NEUTRAL AND RESTARTED THE CAR. SEPTEMBER 2014 RECEIVED THE SAFETY RECALL FOLLOWED THE INSTRUCTIONS AS CLAIMED WHICH MADE ME LAUGH CAUSE THE ONLY THING I HAD ON THE KEY RING WAS THE KEY AND ENTRY REMOTE. NOVEMBER 2014 RECALL WAS DONE WITH A PLASTIC INSERT ON THE KEY TO KEEP THE WEIGHT CENTER MASS ON THE KEY. AS OF THIS DAY MARCH 2015 I STILL HAVE ALL 3 PROBLEMS I STATED EARLIER, THAT RECALL HAS NOT FIXED THE UNDER LINING PROBLEM OF A DEFECTIVE IGNITION SWITCH ITS NOT THE KEY ITS THE SWITCH ITSELF BECAUSE THE CAR STILL DOES ALL THE PROBLEMS I MENTIONED IN THE BEGINNING, I FIND THIS A CHEAP AND SCARY NO FIX BUT TO SATISFY ANYONE WHO THINKS THIS WAS A FIX BUT IN REALITY WILL CAUSE MORE HARM. THE SWITCH NEEDS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702475March 30, 2015
ELECTRICAL SYSTEM
MY SECURITY LIGHT POPS ON AND THEN WHEN I TURN MY CAR OFF IT WON'T START BACK UP FOR AT LEAST 20 MINS. IT HAPPENS RANDOMLY AND LEAVES ME STRANDED...I SEEN OTHER REVIEWS AND THIS SEEMS TO BE AN ISSUE WITH GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702478March 30, 2015
ENGINE
TL*THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT, THE SERVICE TRACTION CONTROL AND THE CHECK THROTTLE ASSEMBLY WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE THROTTLE BODY, THE TRACTION CONTROL MODULES WERE REPLACED AND REPROGRAMMED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702547March 30, 2015
ELECTRICAL SYSTEM
LOUD TICKING SOUND COMING FROM PASSENGER SIDE VENT. I HAVE CHECKED WITH OTHER OWNERS OF CHEVYS WHO HAVE THE SAME PROBLEMS GOING BACK ABOUT 6 YRS+- WITH IMPALAS AND MALIBU'S. THERE ARE 3 MOTORS ON THE PASSENGER SIDE THAT GO BAD, WHEN ONE IS FIXED THEN AND OTHER TWO GO BAD SHORTLY AFTER. THE COST RANGE IS ABOUT $600.00. I HAVE BEEN ON THE PHONE WITH GM AND THE DEALER WITH NO SATISFACTION. I AM TOLD THE I HAVE TO PAY THEIR HOURLY RATE TO HAVE THIS INSPECTED, THEN THE REPLACEMENT COST. GM SHOULD BE HELD ACCOUNTABLE FOR THIS OBVIOUS DEFECT. WHERE CAN I GET HELP. I AM 74YRS OLD AND ON A FIXED INCOME. PLEASE ADVISE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702751March 30, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
CAR CUT OFFS WHEN PUT INTO DRIVE CAR CUTS OFF WHILE DRIVING. RPM ODOMETER STOPS WORKING. CHECK ENGINE LIGHT COMES ON REDUCE ENGINE POWER. STABILITY TRACK AND ABS STOP CAR FROM TURNING. GM DEALER SAID ITS BATTERY TERMINAL WIRES AND A NEW BATTERY CHANGED BOTH AND SAME ISSUE. FUEL PRESSURE SENSOR KEEPS GOING BAD REPLACED TWICE. CAR IS CHOKING ON TO MUCH FUEL ROTTEN EGGS SMELL COMING FROM EXHAUST. CAR IS VERY DANGEROUS TO DRIVE HAS CUT OFF ON ME IN TRAFFIC TO MANY TIMES NOW. ONCE AND IF PROBLEMS ARE EVER FOUND THEIR NEEDS TO BE A RECALL TO PREVENT INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702415March 29, 2015
AIR BAGS
HEAVY RAIN. SKIDDED ON PAVEMENT (BLACK TOP) HIT CONCRETE UTILITY POLE, AIR BAD DID NOT DEPLOY, HIT NOSE ON STEERING WHEEL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10702423March 29, 2015
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING ON THE HIGHWAY THE "SERVICE TRACTION CONTROL" MESSAGE COMES ON, THEN, THE MESSAGES "SERVICE STABILITY TRAK" THEN "ENGINE POWER IS REDUCED". AND THEN THE CAR SHUTS DOWN I HAD TO QUICKLY PULL OVER ON THE SIDE OF THE ROAD. AFTER A FEW MINUTES THE CAR STARTS UP AND EVERYTHING IS FINE. THIS HAPPENED TWICE SINCE THEN. EVERY COUPLE MONTHS THE SENSOR LIGHTS WOULD COME ON WITH THE ABOVE MESSAGE-WITHOUT CAR SHUTTING DOWN. THE LIGHTS COME ON A LOT MORE OFTEN NOW-ALTHOUGH THE CAR DOES NOT SHUT DOWN, IT'S THE FEAR OF THE POSSIBILITY. WHEN GOOGLING THIS PROBLEM WITH THE CAR IT SOUNDS LIKE THIS IS A COMMON PROBLEM. I'M NOT SURE WHY THERE HASN'T BEEN A RECALL. I'M BRINGING IN MY CAR TOMORROW TO GET FIXED. HOWEVER, ITS UPSETTING THAT THERE SEEMS TO BE A PROBLEM WITH THE THROTTLE POSITION SENSOR, AND THERE WAS A RECALL ON A GMC TRUCK IN 2008 FOR THIS PROBLEM. THIS SEEMS TO BE A PROBLEM REGARDLESS OF YEAR OF MILES OF THE IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702427March 29, 2015
WHEELS
I CAN DEAL WITH THE POOR VISIBILITY HEADLAMPS, THE FRONT CAMERA THAT KEEPS FLAGGING "SERVICE FRONT CAMERA" AND CAMERA FALSE ALARMS BUT THE HUGE 19 INCH WHEELS AND TIRES WITH HARDLY ANY SIDEWALL TO ABSORB ROUGH ROADS ARE A RECIPE FOR DISASTER AND DANGEROUS. I LIVE IN THE NORTHEAST AND IT IS LOADED WITH POT HOLES AFTER ONE OF THE WORST WINTERS IN HISTORY BUT WHEN I HIT ONE YESTERDAY ON A HIGHWAY THE TIRE BLEW CAUSING A VERY DANGEROUS SITUATION. I AM POSITIVE MY OLDER IMPALA'S WITH SMALLER WHEELS WOULD EASILY HAVE HANDLED THIS POT HOLE WITH NO DAMAGE. I FAIL TO SEE THE NEED FOR GIANT WHEELS AND TIRES WITH HARDLY ANY SIDEWALLS TO ABSORB ROUGH ROADS. THIS IS MY THIRD RECENT BRAND NEW IMPALA, FIRST WITH THE NEW DESIGN AND I AM DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702374March 28, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH THE CAR BEGAN TO LOSE ACCELERATION AND DROPPED ALL THE WAY DOWN TO 40 MPH. THE CHECK ENGINE LIGHT, SERVICE TRACTION CONTROL, SERVICE STABILITRAK, AND REDUCED ENGINE POWER MESSAGE DISPLAYED AS WELL. THE CAR BEGAN SHAKING AND WOULD NOT ACCELERATE. I HAD TO PULL OFF TO THE SIDE OF THE HIGHWAY AND TURN THE CAR OFF TO TRY AND GET THE ISSUE TO SUBSIDE. ONCE BACK ON THE ROAD, NOT MORE THAN 3 MILES LATER THE ISSUE SURFACED AGAIN. I ENDED UP HAVING TO GET OFF THE HIGHWAY AND DRIVE (VERY SLOWLY) BACK TO MY HOUSE. NOT SURE IF IT WILL BE SAFE TO DRIVE BACK TO THE DEALERSHIP TO BE ADDRESSED. I HAVE REPLACED THE WHEEL HUBS AND THROTTLE PEDAL SENSOR IN THE PAST FEW YEARS IN AN ATTEMPT TO CORRECT. THIS WAS AN INTERMITTENT ISSUE UNTIL RECENTLY AND EVEN AFTER HAVING IT FIXED BY A CERTIFIED CHEVROLET DEALERSHIP, THE ISSUE OCCURRED AGAIN. THIS MOST RECENT INCIDENT COULD HAVE ENDED IN SERIOUS INJURY HAD I NOT BEEN LUCKY ENOUGH TO NOT HAVE ANY CARS IMMEDIATELY AROUND ME. WITH THE AMOUNT OF CONSISTENT COMPLAINTS ABOUT THIS PARTICULAR ISSUE WITH THIS PARTICULAR MODEL OF CAR I HOPE IT CAN BE ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702227March 27, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE ENGINE LOSING POWER WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701951March 26, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE VEHICLE VEERED OFF THE ROAD INDEPENDENTLY. THE VEHICLE WAS DIAGNOSED BY BOTH THE DEALER AND AN INDEPENDENT MECHANIC AND THEY BOTH CONFIRMED THAT THE REAR AXLE WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701293March 24, 2015
ELECTRICAL SYSTEM
MY DAUGHTER WAS DRIVING THE CAR AND IT STALLED, SO SHE PULLED OVER TO TRY AND RESTART IT BUT IT WOULDN'T START. WE HAD IT TOWED TO A SHOP AND THEY THOUGHT IT WAS THE CRANK SHAFT CENSOR. WE DROVE FOR 3 DAYS AND THE SECURITY LIGHT CAME ON AGAIN AND THE CAR WOULDN'T START. SO WE HAD TO HAVE IT TOWED HOME. I'VE READ SEVERAL COMPLAINTS ABOUT THIS SAME PROBLEM WITH THIS MAKE AND MODEL. I FIND IT HARD TO BELIEVE THAT GM HAVEN'T HAD A RECALL ON THIS PART. THIS IS VERY FRUSTRATING AND SOMETHING NEEDS TO BE DONE ABOUT IT. THIS PART HAS TO BE DEFECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701299March 24, 2015
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN MAKING A LEFT OR RIGHT TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE RACK AND PINION STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701417March 24, 2015
ELECTRICAL SYSTEM
DOOR LOCKS WILL NOT LOCK/UNLOCK WITH FOB OR LOCK/UNLOCK BUTTON AND THE MORE YOU PRESS THE BUTTON THE WEAKER THE SIGNAL TO LOCK/UNLOCK THE DOORS BECOME. VERY DANGEROUS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701423March 24, 2015
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THE CONTACT HEARD A LOUD NOISE WHEN THE KEY WAS TURNED. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC WHO STATED THAT THE INTAKE MANIFOLD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701413March 24, 2015
ELECTRICAL SYSTEM, AIR BAGS
AS I WAS DRIVING, I GOT A NOTIFICATION ON MY DASHBOARD THAT READ "ENGINE POWER REDUCED SERVICE TRACTION CONTROL". I CONTINUED TO DRIVE TO MY DESTINATION OR SOMEWHERE I COULD SAFELY PULL OVER. AS I DROVE, THE POWER TO MY VEHICLE HAD REDUCED SIGNIFICANTLY. DURING THIS TIME, THE CHECK ENGINE LIGHT AS WELL AS THE TRACTION CONTROL LIGHT STAYED ON. AFTER ABOUT 20 MINUTES OR SO, THE LIGHTS WENT OFF AND THE CAR BEGIN TO OPERATE WITHOUT INCIDENT. AFTER THE DAY OF THE INITIAL INCIDENT, I HAD THE SAME PROBLEM OCCUR 2 MORE TIMES ON 2 SEPARATE OCCASIONS. I HAVE HAD MY CAR SINCE 2011 AND I HAVE HAD NO ACCIDENTS SO I AM NOT SURE WHERE OR WHY THIS ISSUE IS HAPPENING BUT I AM DEFINITELY NOT HAPPY ABOUT IT. I AM ALSO HAVING ISSUES WITH A KNOCKING NOISE COMING FROM MY GLOVEBOX AS WELL AS THE AIRBAGS LIGHT KEEPS COMING ON. IS THERE A RECALL THAT I AM NOT AWARE OF THAT AFFECTS THESE ISSUES? IF NOT, WHAT CAN BE DONE TO RECTIFY THIS PROBLEM. I AM A PROUD CHEVY OWNER AND WOULD LIKE TO REMAIN LOYAL TO CHEVY HOWEVER IF I AM NOT ABLE TO GET SOME SORT OF RESOLUTION FOR THESE PROBLEMS, I MAY HAVE TO LOOK AT GOING TO A DIFFERENT MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701436March 24, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING, THE REAR WINDOW DEFROSTER FAILED TO ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 69,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701457March 24, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE FOR SEVERAL DAYS, THE BATTERY FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THERE WAS NOT FAILURE DETERMINED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 900. UPDATED 7/10/15*CN UPDATED 10/2/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701098March 23, 2015
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING MY CAR STARTED HESITATING. THE WHEEL TRACTION AND ENGINE LIGHT CAME ON, IT HAD THREE MESSAGES COME UP STATING ENGINE LOSING POWER,TRACTION STABILITY NEEDED I CAN'T RECALL THE LAST MESSAGES. IT COMES AND GOES ON AND OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701257March 23, 2015
STEERING
I WAS PULLING UP TO THE HOSPITAL TO PICKUP MY HUSBAND WHO HAD SURGERY. AND HAD NO STEERING. HAD IT TOWED IN AND THEY SAID THE RACK AND PINION NEEDED TO BE REPLACED. COST $800 THEN HAD TO TAKE IT BACK FOR MORE WORK. THE STEERING IS ACTING UP AGAIN. HAS THERE BEEN A RECALL ON THIS PROBLEM. ALL THE CARS WE HAVE OWNED AND HAVE NEVER HAD A PROBLEM WITH RACK AND PINION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala