Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10704354April 8, 2015
EXTERIOR LIGHTING
SOMETIMES WHEN IM DRIVING AND IM TRYING TO PASS SOMEONE AND I GO TO USE MY SIGNAL LIGHT THEY DO NOT WORK THEN I CAN GO DOWN THE ROAD THEY WILL WORK PLUS MY LIGHTS WONT GO ON BRIGHT WITHOUT SHUTTING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704367April 8, 2015
TRACTION CONTROL SYSTEM, ELECTRICAL SYSTEM
'SERVICE TRACTION CONTROL' 'ENGINE POWER REDUCED' AND ENGINE LIGHT CAME ON. CAR LOST ALL POWER. I HAD TO WAIT SEVERAL MINUTES BEFORE IT WOULD START AGAIN. I WAS DRIVING 65 MPH ON MY DAILY DRIVE OF 60 MILES ONE WAY. THANK GOODNESS I WASN'T PASSING AND DID NOT HAVE MY CHILDREN IN THE CAR! THIS HAS HAPPENED SEVERAL TIMES SINCE WHERE I HAVE NOT LOST ALL POWER BUT PARTIAL, THE CRUISE CONTROL WILL QUIT WORKING AND THE CAR HAS VERY LITTLE POWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690383April 8, 2015
UNKNOWN OR OTHER
2006 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE ODOMETER MILEAGE TAMPERING. *SMD THE CONSUMER STATED WHEN HE PURCHASED THE VEHICLE, THE MILEAGE READ 95,953. HOWEVER, A CARFAX REPORT SHOWED THE MILEAGE AT 190,902 17 MONTHS EARLIER. THE CONSUMER BELIEVED THE DEALER TAMPERED WITH THE ODOMETER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704556April 8, 2015
LATCHES/LOCKS/LINKAGES
AT FIRST IT WAS JUST THE PASSENGER REAR DOOR LOCK THAT WOULD NOT UNLOCK ALL THE TIME AND THEN THE DRIVER SIDE REAR LOCK STARTED TO BE INTERMITTENT BUT AS OF FEBRUARY 2015, NEITHER WILL AUTOMATICALLY UNLOCK EVEN USING THE DOOR HANDLE. WE HAVE TO ROLL DOWN THE WINDOWS AND UNLOCK. ONCE UNLOCKED THEY THEN RARELY LOCK WITH THE KEY FOB. WHY IS THIS A PROBLEM, IN CASE OF AN ACCIDENT, WE WOULD NOT BE ABLE NOR WOULD FIRST RESPONDERS BE ABLE TO QUICKLY EXTRICATE ANY PASSENGERS IN THE REAR SEAT. THIS WORRIES US AS WE DO TAKE PEOPLE IN THE BACK SEAT. IF THERE WAS A CHILD OR INFANT, IT WOULD BE HORRIFIC WE HAVE FRIENDS WITH A 2009 CHEVROLET MALIBU AND THEIR REAR LOCKS ARE INTERMITTENT AND ONE IS GETTING WORSE. I WILL BET THERE A NUMBER OF CARS JUST LIKE OURS. I HAVE HAD CARS AS LONG AS 15YRS AND NEVER HAD A DOOR LOCK PROBLEM. WE CURRENTLY HAVE A CAR THAT IS 31 YRS OLD AND THE DOOR LOCKS DO NOT FAIL - AND IT IS A CHEVROLET ALSO. THE DEALER HAS TOLD US OUR CAR IS NOW ALMOST 6 YRS OLD AND THAT WE WILL JUST HAVE TO SUCK IT UP AND PAY TO HAVE THEM FIXED. WE THINK IT IS A DEFICIT IN THE MANUFACTURE OF THE DOOR LOCKS AND THAT CHEVROLET SHOULD PAY FOR IT. PLEASE LOOK INTO THIS BEFORE SOME CHILD GETS KILLED OR ADULTS GET TRAPPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704136April 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY WOULD EJECT FROM THE IGNITION INTERMITTENTLY. ON OTHER OCCASIONS, THE KEY WAS UNABLE TO BE REMOVED AND WOULD NOT TURN OVER TO START THE VEHICLE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE DUE TO THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) BUT THE PART WAS NOT AVAILABLE TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704186April 7, 2015
ENGINE
"REDUCED ENGINE POWER" MESSAGE IS DISPLAYED AND THE CAR SLOWED TO ABOUT 20 MPH. HAD THIS BEEN THE HIGHWAY WE COULD HAVE HAD A SERIOUS ACCIDENT. ACCORDING TO VARIOUS BLOGS ON THE INTERNET GM IS IGNORING THIS LIFE THREATENING DEFECT. I WOULD PAY FOR A FIX BUT THERE DOESN'T SEEM TO BE ONE AT THIS TIME. I WILL GIVE A CHEVY DEALER A CHANCE TO MAKE IT RIGHT BUT AM NOT HOLDING MY BREATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704212April 7, 2015
ELECTRICAL SYSTEM
IF CAR IS NOT STARTED DAILY. IT WILL DRAIN THE BATTERY AND REQUIRE A JUMP. FRIEND HAS SAME MAKE AND MODEL 2006 IMPALA LT. SAME PROBLEM. I HAVE INSTALLED NEW BATTERY EVERY YEAR FOR FOUR YEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704236April 7, 2015
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT 30 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE CONTACT HEARD AN ABNORMAL NOISE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704302April 7, 2015
ENGINE
THE REDUCED POWER LIGHT CAME ON WHILE I WAS DRIVING. I CHECKED ONLINE AND IT SEEMS LIKE A LOT OF PEOPLE ARE HAVING THIS PROBLEM. IT IS A MAJOR CONCERN BECAUSE IT WILL SLOW YOUR VEHICLE DOWN IF YOUR GOING AT HIGH SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703830April 6, 2015
STEERING
AT HIGHWAY SPEEDS FROM 45-70MPH ON BOTH STRAIGHT, SMOOTH PAVEMENT AND ON WIDE SWEEPING CURVES, THE STEERING "FREEZES" AND REQUIRES A TURN OF THE WHEEL TO REGAIN CONTROL. THIS "FREEZING" FEELS LIKE THE STEERING IS STUCK IN A NOTCH, OR CERTAIN POSITION. THIS HAS OCCURRED ON SLIPPERY CONDITIONS AT LOWER SPEEDS (42 MPH) AND THE EFFORT TO CORRECT THE STEERING RESULTED IN AN OVER-CORRECTION ON THE SLIPPERY ROAD SURFACE CAUSING THE CAR TO SLIDE INTO THE ONCOMING LANE. THE CHEVROLET DEALER SAYS THEY "CAN'T DUPLICATE THE CONDITION." THE FIRST TIME THE CONDITION WAS OBSERVED, THE TEMPERATURE WAS IN THE 60S. IT IS MORE FREQUENT WHEN THE TEMPERATURE IS 20-35 DEGREES. WITH 8600 MILES AS OF 4/6/15, THE CONDITION PERSISTS MORE FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703852April 6, 2015
ENGINE
THE CAR STATES SERVICE TRACTION CONTROL-ENGINE POWER IS REDUCED. WHILE DRIVING THE HIGHWAY THE CAR COMPLETELY SHUT OFF AND HAD TO WAIT ABOUT 10 MINUTES BEFORE BEING ABLE TO START IT AGAIN. I DRIVE HIGHWAY DAILY AND HAVE A (XXX) YEAR OLD SON THAT RIDES WITH ME THIS IS A SAFETY HAZARD FOR THE BOTH OF US. *TRPARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703869April 6, 2015
AIR BAGS, STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE INSTRUMENT PANEL FLICKERED AND THE STEERING WHEEL SEIZED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NOSE AND FACE INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HOOD AND SIDING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10703909April 6, 2015
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, "TRACTION CONTROL NEED SERVICE" AND "REDUCE ENGINE POWER" MESSAGES APPEARED BEFORE THE SPEED SUDDENLY REDUCED. AFTER RESTARTING THE ENGINE AND CONTINUING TO DRIVE, THE ERROR MESSAGES CONTINUED TO DISPLAY BEFORE THE VEHICLE SHUT OFF. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ACCELERATOR PEDAL WAS FAULTY AND NEEDED TO BE REPLACED. THE PEDAL WAS REPLACED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,590. UPDATED 5/15/15*CN THE CONSUMER STATED JUST BEFORE THE ENGINE SHUT DOWN THE MESSAGE "SHUTTING POWER OFF" WAS DISPLAYED. THE VEHICLE COASTED TO A STOP. THE KEY WAS STILL IN THE ON POSITION. UPDATED 11/16/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704094April 6, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING
COME ON NOW, I SEE THE COMPLAINTS ON A BUNCH OF THINGS THAT IS WRONG WITH MY 2004 IMPALA. AN THERE IS MORE THAN ONE PERSON SAYING IT. THERE SEEMS LIKE THERE IS A SERIOUS PROBLEM HERE THAT YOU GUYS SEEM TO BE IGNORING AN REFUSING TO FIX. I THINK ITS ABOUT TIME FOR SOME PEOPLE TO GET TOGETHER AND FILE SOME KIND OF LAWSUIT AGAINST YOU GUYS IF YOU DON'T ADDRESS THESE ISSUES. NOW FOR THE SAME COMPLAINTS FOR MY IMPALA, NUMBER 1 IT DOES NOT LIKE TO START SOMETIMES AND THEN I HAVE TO WAIT 20 MINS TO AN HOUR JUST FOR IT TO FINALLY START. NUMBER 2 THE SECURITY LIGHT STAYS ON. NUMBER 3 THE GAGES TO MY SPEEDOMETER AND GAS MOVE ALL OVER THE PLACE AND DOESN'T GIVE ME THE ACCURATE READING. OTHER EXPERIENCES I'VE HAD NOTICED IS THAT MY BRIGHTS DON'T ALWAYS LIKE TO SHUT OFF THE FIRST TIME, THE CAR PULLS MAINLY TO THE RIGHT, BUT ALSO BACK AND FORTH. AND ALL THE BUTTONS AND LIGHT TO MY RADIO WORKS BUT NO SOUND COMES THREW. I HAVEN'T EXPERIENCED ANY OF THE OTHER THINGS IN THE COMPLAINTS YET BUT THESE ONES I HAVE AN THEY NEED TO BE ADDRESSED LIKE I SAID BEFORE SOMETHING IS DONE ABOUT IT BY THE PEOPLE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703538April 3, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. WHILE WAITING FOR THE PART FOR THE RECALL REPAIR, THE KEY WAS DIFFICULT TO TURN OVER AND THE VEHICLE STALLED MORE THAN TWICE. THE DEALER DID NOT PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703604April 3, 2015
ENGINE, STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE POWER STEERING AND BRAKES SEIZED WITHOUT WARNING. AS A RESULT OF THE FAILURE, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT DID NOT SPECIFY IF ANY INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10703649April 3, 2015
ENGINE, STEERING, VEHICLE SPEED CONTROL
THIS INCIDENT FIRST OCCURRED A FEW WEEKS AGO WHILE DRIVING ON THE HIGHWAY I GOT THE ENGINE POWER REDUCED MESSAGE. MY CAR DIDN'T SEEM TO RUN DIFFERENT AND THE ENGINE LIGHT WENT OFF THE VERY NEXT DAY. THEN ABOUT 1 WEEK LATER IT HAPPENED AGAIN BUT THIS TIME MY CAR WAS ACTING FUNNY WHEN I NEEDED TO ACCELERATE. I WAS TRYING TO WAIT UNTIL PAID DAY TO TAKE IT TO BE CHECKED BUT I COULDN'T WAIT. ON WEDNESDAY, APRIL 1, 2015 WHENEVER I STOPPED AT A LIGHT OR STOP SIGN WHEN IT WAS TIME TO GO MY CAR WOULD NOT ACCELERATE. I MADE IT WORK OK, BUT ON MY BREAK I NEEDED TO GO TAKE CARE OF SOME IMPORTANT BUSINESS AND MY CAR JUST STOPPED ON ME WHILE I WAS MAKING A RIGHT HAND TURN. IT WOULD NOT START UP. I COULD NOT TURN IT OR ANYTHING. MY CAR STALLED AND I ENDED UP ON THE WRONG SIDE OF THE ROAD. I WAS ABLE TO PUSH MY CAR OUT OF THE WAY AND I HAD TO WALK BACK TO WORK. AFTER WORK MY CAR STARTED WITH NO PROBLEM AND I DROVE IT LESS THAN 1 MILE TO FIRESTONE TIRE WHERE THEY DID A COMPUTER DIAGNOSIS AND TOLD ME THE ACCELERATOR CONTROL WAS BAD. I ASKED THEM IF THEY WERE SURE THAT WAS THE PROBLEM AND NOT THE THROTTLE BODY AND THEY SAID YES. WHILE ON MY WAY HOME TONIGHT FRIDAY, 4/3/15 ENGINE CAME ON AND ENGINE POWER REDUCED MESSAGE AGAIN. I AM VERY UPSET AND SCARED FROM WHAT I HAVE RESEARCH AND READ ABOUT OTHERS THIS HAS HAPPENED TO. THIS IS VERY DANGEROUS AND I FEEL I SHOULD NOT HAVE TO BE INJURED, KILLED OR SOMEONE ELSE FOR THIS TO BE FIXED. SIGNED, [XXX] (VERY UNHAPPY CONSUMERS) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703326April 2, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SYSTEM THAT WARNS WHEN ANOTHER VEHICLE GETS TOO CLOSE MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPROGRAMMED THE SYSTEM. EVERY TIME THE TECHNICIAN REPROGRAMMED THE SYSTEM, THE BLUETOOTH AND NAVIGATION SYSTEM MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703038April 1, 2015
STRUCTURE:BODY
I AM THE SECOND OWNER OF THIS CAR AND AN AVID CHEVROLET OWNER WE ONLY OWN CHEVROLET VEHICLES. MY CAR IS WHITE AND THE PAINT IS COMING OFF STARTING ON THE TRUNK. I HAVE NOT SEEN AN IMPALA LIKE MINE THAT THE PAINT IS NOT COMING OFF. I USED TO BRAG ABOUT CHEVROLET BUT NOW I CANNOT. I CAN'T WASH THE CAR OFTEN BECAUSE THE PAINT RIPS AWAY EVERY TIME. I WOULD NOT BE MAKING THIS COMPLAINT IF MINE WAS THE ONLY ONE I HAVE SEEN WITH THIS ISSUE. CHEVROLET MAY NOT BE MY NEXT CHOICE WHEN MAKING AN INVESTMENT IN ANOTHER VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703672April 1, 2015
FUEL SYSTEM, GASOLINE
WHILE LOADING ITEMS IN THE TRUNK I NOTICED A STRONG GAS SMELL. MY MECHANIC DID A "SMOKE TEST" AND COULD FIND NO PROBLEM. IT HAS CONTINUED TO BE A PROBLEM. OTHERS HAVE COMMENTED ON THE SMELL AND A FRIEND HAD THE SAME MODEL CAR WITH THE SAME PROBLEM AND FINALLY TRADED IT IN. I HAVE LOOKED ON LINE FOR RECALLS. THE ONLY THING I FOUND WAS THAT ON SOME CARS THERE IS A PROBLEM WITH THE ADHESIVE BETWEEN THE LINING OF THE GAS TANK AND THE TANK. IT SAID YOU WOULD NEED THE GAS TANK SERIAL NUMBER TO CHECK IF IT WAS ONE OF THE ONES WITH THE PROBLEM. I CHECKED AT THE LOCAL CHEVROLET DEALERSHIP AND WAS TOLD IT WOULD BE ABOUT $300.00 JUST TO PULL THE GAS TANK TO CHECK FOR THE SERIAL NUMBER.I AM CONCERNED THAT ONE DAY IT MIGHT CATCH ON FIRE. I JUST KEEP HOPING IT WON'T BUT I WOULD LIKE TO FIND OUT MORE ABOUT THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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