Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10711929April 21, 2015STEERING, ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNED A 2006 CHEVROLET IMPALA. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH IN VERY LIGHT RAIN WHEN THE VEHICLE EXHIBITED AN ABNORMAL CLICKING NOISE FOUR TIMES SUCCESSIVELY. THE FRONT END OF THE VEHICLE THEN SEEMED TO DROP TO THE GROUND CAUSING THE STEERING WHEEL TO SEIZE, THE TRACTION CONTROL WARNING LIGHT TO FLASH AND THE BRAKES TO BECOME INOPERABLE. THE CONTACT ALSO STATED THAT THE AIR BAG ERRONEOUSLY DEPLOYED AND KNOCKED HER UNCONSCIOUS. THE VEHICLE THEN TRAVELED OFF THE ROADWAY, INTO A WOODY AREA AND CRASHED INTO A TREE. THE CONTACT WAS AWOKEN BY THE SCREAMS OF HER SMALL CHILDREN, WHO WERE SITTING IN THE REAR OF THE VEHICLE. TWO CHILD PASSENGERS WERE INJURED AND SUFFERED LACERATIONS TO THE FACE, CONTUSIONS OF THE SHOULDERS, FACE, HEAD INJURIES AND A CONCUSSION. THE CONTACT SUSTAINED A SPRAINED NECK, FRACTURED SPINE, AND A CONCUSSION, CLOTTING IN THE SKULL, A CHEST WALL CONTUSION AND LACERATIONS TO THE LEGS. ALL THREE PASSENGERS REQUIRED MEDICAL ATTENTION. THE CONTACT AND ALL PASSENGERS WERE ABLE TO EXIT THE VEHICLE WITHOUT FURTHER INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT, AND THE VEHICLE WAS TOWED FROM THE SCENE. THE CONTACT WAS ADVISED THAT THE TRANSMISSION AND THE MOTOR HAD BOTH FALLEN OUT OF THE VEHICLE PRIOR TO THE CRASH AND WERE STILL IN THE ROADWAY. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF A RECALL ON THE IGNITION SWITCH ONE WEEK AFTER THE CRASH OCCURRED (NHTSA CAMPAIGN ID NUMBER: 14V355000 - ELECTRICAL) . THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 186,000.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 0
- #10706702April 20, 2015TRACTION CONTROL SYSTEM, AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING 70 MPH, THE TRACTION CONTROL LIGHT ILLUMINATED AS THE VEHICLE STALLED. AS A RESULT, THE VEHICLE CRASHED AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER AND PASSENGER SUSTAINED MINOR INJURIES TO THEIR HANDS AND LEGS, BUT DID RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE IMPACT WAS NOT HARD ENOUGH FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 56,000. UPDATED 6/8/15*CN UPDATED 11/6/15 *JS
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 2
- Deaths:
- 0
- #10711853April 20, 2015ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, SERVICE BRAKES
FIRST MY SERVICE ABS TRACTION CONTROL LIGHTS CAME ON AND WHILE MAKING LEFT TURNS A LOUD METAL GRINDING NOISE HAPPENED AND MY TRACTION CONTROL LIGHT FLASHED. I TOOK IT TO MY LOCAL MECHANIC HE REPLACED THE BEARING AND SENSORS WHICH HELPED WITH THE SERVICE LIGHTS BUT THE GRINDING STILL HAPPENED. THE NOISE AND TRACTION CONTROL LIGHT STILL CONTINUED WHILE TURNING JUST NOT AS MUCH AS BEFORE. THE MECHANIC REPLACED THE PART TWICE!! TOOK IT TO MY MECHANIC AGAIN BECAUSE OF THE GRINDING AND TRACTION CONTROL FLASHING HE DROVE IT AROUND AND HE COULD NOT MAKE THE NOISE HAPPEN SO HE COULD NOT FIX OR REPLACE ANYTHING. IT FEELS LIKE THE ABS IS BRAKING ON ITS OWN FOR NO REASON WHILE I DRIVE MY 2013 IMPALA LTZ. MY MECHANICS CAN NOT FIND THE PROBLEM AND IT SEEMS NEITHER CAN ANY IMPALA OWNER OR MECHANIC. BUT I'M 99% SURE WHEN I DRIVE IT TONIGHT TO VISIT FRIENDS I WILL HEAR A METAL ON METAL GRINDING NOISE I JUST HOPE NOT WHILE IM ON THE FREEWAY WHERE I CAN GET KILLED. IT HAPPENS WHILE DRIVING COMING FROM A STOP OR AS SIMPLE AS ME BACKING OUT OF MY DRIVEWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10706236April 17, 2015ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
GM SERVICE BULLETIN ID: 3650687. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10706306April 17, 2015ELECTRICAL SYSTEM, ENGINE
I WENT TO START MY CAR THE KEY WAS IMMEDIATELY "LOCKED" INSIDE THE IGNITION ..LOCKING EVERYTHING IN THE CAR UP, FROM THE BRAKES TO THE ELECTRICAL . YOU SHOULD BE ABLE TO TURN IT 4X (A,B,C,D(ON) IT WOULD NOT LET YOU GO PAST C. THE KEY WOULD NOT COME OUT, I HAD IT JUMPED IN ORDER TO GET THE KEY OUT . I THOUGHT FOR SURE IT HAD TO DO WITH THE IGNITION SWITCH BEING RECALLED, BUT NO HALL CHEVROLET SAID IT WAS JUST THE BATTERY. SO WHEN YOUR BATTERY GOES BAD, IT IS NORMAL FOR THE KEY TO BE LOCKED ALMOST "EATEN" BY THE IGNITION. THERE WAS NO WARNING IT WAS THE BATTERY, NOTHING. I HAVE ONLY OWNED THE CAR 29 DAYS. I REALLY THOUGHT IT WAS THE IGNITION SWITCH BUT DEALERSHIP SAYS NO BATTERY? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705993April 16, 2015STEERING, SUSPENSION, WHEELS, TIRES
SUBJECT: 2008 CHEVROLET IMPALA REAR TIRE WEAR. CASE # [XXX]VIN # IS [XXX] WE ARE HAVING A PROBLEM WITH OUR 2008 CHEVROLET IMPALA. OUR REAR TIRES ARE WEARING OUT TWICE AS FAST AS THE FRONT TIRES. I WENT TO COSTCO YESTERDAY TO HAVE MY TIRES ROTATED, AFTER LOOKING AT THE REAR TIRES WE HAD TO BUY NEW ONES BECAUSE THE BACK TIRES WERE WORN DOWN TO THE METAL BACKING, THE FRONT TIRES WERE STILL GOOD. ONLY ONE HALF OF THE WARRANTY HAD BEEN USED. THE TIRES WERE MICHELIN X-RADIAL DT MICH PASSENGER S/T P225/60R16 BW MSPN 17457 TIRES WITH AN 80,000 MILE WARRANTY. WE ENDED UP BUYING FOUR NEW MICHELIN TIRES FOR AROUND $600.00. THE COSTCO GUY THOUGHT THAT SOMETHING MUST BE WRONG WITH THE CAR. AFTER I GOT HOME I CHECKED ON THE INTERNET AS TO WHAT COULD CAUSE THIS PROBLEM AND FOUND OUT THAT THERE WAS A PROBLEM WITH THE 2007 AND 2008 CHEVROLET IMPALA'S. THERE HAD BEEN A SERVICE BULLETIN #08032A SENT OUT IN 2011 TO REPLACE THE SPINDLE RODS ON ALL THE 2007 AND 2008 IMPALA'S THAT WERE SOLD AS POLICE CARS TO FIX THIS PROBLEM THAT THEY WERE HAVING WITH REAR TIRE WEAR. I WOULD LIKE TO SEE THAT SERVICE BULLETIN EXTENDED ALL THE OTHER 2007 AND 2008 CHEVROLET IMPALA'S. THE PART NUMBER FOR THE SPINDLE ROD IS THE SAME ON ALL 2008 IMPALAS, POLICE OR NON POLICE. THIS IS A MAJOR SAFETY PROBLEM AND PEOPLE ARE GOING TO BE KILLED IF THIS PROBLEM IS NOT FIXED, YOU JUST DON'T EXPECT THE TIRES TO WEAR OUT SO FAST. WE HAD JUST FINISHED A TRIP WERE WE DROVE FREEWAY SPEEDS UP TO 75 MILES AN HOUR. AFTER SEEING OUR TIRES I DON'T KNOW HOW WE KEEP FROM HAVING A BLOW OUT ON THE BACK TIRES. I THINK THAT LOTS OF ACCIDENTS HAVE HAPPENED WITH THESE 2007 AND 2008 CHEVY IMPALAS WITH TIRES BLOWING OUT BECAUSE REAR TIRE WEAR BECAUSE THE SPINDLE BOLTS ARE ENGINEERED WRONG AND EVERY ONE THINKS ITS THE TIRES FAULT.. GM NEEDS TO FIX THIS PROBLEM AND REPLACE THE FOUR SPINDLE BOLTS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705915April 15, 2015STRUCTURE:BODY, ENGINE AND ENGINE COOLING
I BOUGHT A CAR FROM PROGRESSIVE AUTO AND THEY TOLD ME IT WAS A INSPECT ABLE CAR AND THAT IT SHOULD RUN JUST FINE, I BOUGHT THE CAR FEBRUARY 20TH OF 2015 AND THE INSPECTION WAS DUE ON THE END OF FEBRUARY THAT'S WHEN THEY TOLD ME IT SHOULD INSPECT FINE, BUT WHEN I TOOK IT TO MY MECHANIC HE TOLD ME HE COULDN'T INSPECT IT SO I GOT THE FENDER RUST FIXED. THEN I TOOK IT TO INTEGRITY AUTO TO SEE IF THEY COULD INSPECT IT BUT THEY COULD NOT BECAUSE THE BOTTOM WAS RUSTED OUT THEN I TOOK IT TO TWO MORE MECHANICS WHO ALSO TOOK ME IT WAS WORTH IT BECAUSE ITS ALL ROTTED THE INTAKE GASKET WENT THE CO2 SENSOR WENT AND THE WATER PUMP WENT AND THE PANELS ARE ALL ROTTED... IT WAS A CAR THAT SHOULDN'T HAVE BEEN SOLD AND I ENDED UP PAYING OVER $1,000 DOLLARS FOR IT... NOW I'M OUT OF A CAR I RELY ON FOR WORK... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705954April 15, 2015VEHICLE SPEED CONTROL, ENGINE
WAS DRIVING DOWN THE ROAD AND OUT OF NO WHERE MY CAR FLASHED A MESSAGE THAT SAID SERVICE TRACTION CONTROL AND THEN ENGINE POWER REDUCED AND MY CAR CAME TO AN ALMOST COMPLETE STOP. IT WOULD NOT ACCELERATE AT ALL. THIS HAS HAPPENED MANY TIMES NOW AND HAVE CAUSED VERY DANGEROUS SITUATIONS WHILE GOING DOWN THE ROAD. THE PROBLEM WILL GO AWAY AFTER THE CAR HAS BEEN TURNED OFF FOR A FEW HOURS BUT IT WILL DO IT AGAIN OUT OF NO WHERE I HAVE TRIED TO HAVE THIS FIXED MULTIPLE TIMES AD THERE IS NO FIX! IT IS VERY DANGEROUS AND THERE SHOULD BE A RECALL BEFORE SOMEONE IS KILLED! *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705980April 15, 2015VEHICLE SPEED CONTROL, TRACTION CONTROL SYSTEM
AT ABOUT 10 MPH UPON ACCELERATING THERE IS A GROWLING NOISE AND THE ABS/TRACTION CONTROL LIGHT COMES ON. THIS LASTS FOR ONLY A FEW SECONDS, BUT THE CAR FEELS LIKE IT MAY NOT KEEP GOING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705555April 14, 2015VEHICLE SPEED CONTROL, ENGINE
WHILE DRIVING THE TRACTION CONTROL LIGHT COMES ON AS WELL AT REDUCED ENGINE POWER. IT DROPS THE SPEED OF THE CAR DOWN TO 40 MPH OR LOWER. IT DOES NOT ACCELERATE EASILY WHEN COMING TO A COMPLETE STOP. THIS CAN CAUSE AN ACCIDENT AS I HAVE HAD SEVERAL NEAR MISSES. THE LIGHT WILL GO OFF IF YOU TURN THE VEHICLE OFF FOR A FEW HOURS BUT DOES END UP COMING BACK ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705645April 14, 2015ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE ON MY WAY HOME FROM WORK ON A MAJOR HIGHWAY, MESSAGE LIT UP SAYING ENGINE POWER IS REDUCED, SERVICE TRACTION CONTROL, THEN SAID STARTING DISABLED AND THE ENGINE SHUT OFF MID HIGHWAY WITH NO TIME TO REACT. I WAS ALMOST HIT BY SEVERAL CARS, TRACTOR TRAILER, AND BUSES. I HAD NO POWER STEERING, NOTHING. I HAVE 5 CHILDREN WHO ARE OFTEN IN THE CAR WITH ME AND THIS CREATED A MESS OF TRAFFIC AND COULD HAVE KILLED PEOPLE. AFTER BEING SCARED OUT OF MY MIND AND STUCK HALF IN A HIGHWAY LANE FOR 5 MIN WITH TRAFFIC SWERVING, THE CAR STARTED BACK UP WITH NO ISSUES AND I CONTINUED HOME. NO SIGN OF ANYTHING TODAY, HOWEVER I AM READING THOUSANDS OF COMPLAINTS ONLINE FROM OTHER CHEVY IMPALA OWNERS WHO STATE THEY ARE EXPERIENCING THE SAME ISSUES AND IT COMES AND GOES AND HAVE TRIED EVERYTHING TO FIX IT AND IT STILL HAPPENS EVERY SO OFTEN SOMETIMES MORE THAN OTHERS. SOMEONE IS GOING TO LOSE A LIFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705402April 13, 2015POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
2013 CHEVY IMPALA WITH APPROXIMATELY 38860 MILES. 3.31.2015 DEVELOPED A GRINDING NOISE IN THE FRONT END WHEN TURNING SHARP LEFT, CAUSES THE CAR TO HESITATE, MAKING IT A VERY DANGEROUS. OCCURRED A FEW TIMES BEFORE THE DEALERSHIP OPENED. I TOOK IT INTO BOWMAN CHEVY IN CLARKSTON THEY DROVE IT & IT DIDN'T OCCUR FOR THEM AND THEY SENT ME ON MY WAY. IT CONTINUED TO HAPPEN, & WITH GREAT CONCERN FOR MY SAFETY I TOOK IT TO A DIFFERENT DEALERSHIP, JOE LUNGHAMER CHEVROLET IN WATERFORD. THEY DID KEEP MY CAR ALL DAY & GAVE ME A INVOICE THAT STATES: NPF OPERATING TO MANUFACTURING SPECIFICATIONS AND MULTI-POINT INSPECTION WAS DONE. THEY GAVE MY CAR BACK & SAID THEY FOUND NOTHING WRONG. SAD TO SAY GENERAL MOTORS MAY BE PUTTING MY LIFE IN DANGER, AS THEY DID MANY OTHER PEOPLE BEFORE RECALLING FOR THE IGNITION CONTROL. AT THIS TIME MY CAR IS CLOSE TO 3000 MILES OVER THE BUMPER TO BUMPER WARRANTY, I BELIEVE THEY'D TRY HARDER IF IT WAS UNDER 36000 MILES. BOTH DEALERSHIPS SAID THE CAR WOULD HAVE TO DO THE SAME THING FOR THEM TO DIAGNOSE. BOWMAN CHEVY SAID THE FEES WOULD START AT $100 TO DIAGNOSE, AND GO UP & MADE IT CLEAR IT COULD TAKE UP TO A WEEK OR MORE TO DIAGNOSE & TO WAIT UNTIL IT DOES IT ON A REGULAR BASIS. I DON'T FEEL SAFE IT'S NOT EVEN 3 YEARS OLD AND I'M STILL PAYING ON. THERE ARE OTHERS COMPLAINTS ON THIS SITE THE SAME AS MINE, ALONG WITH DIFFERENT SITES AND IMPALA FORUMS THAT HAVE THE SAME COMPLAINTS. MY CAR CONTINUES TO DO THIS A COUPLE OF TIMES A DAY BUT NOT ENOUGH FOR THE SERVICE DEPARTMENT AT THE DEALERSHIP TO EXPERIENCE. I WANT THIS FILED SO OTHERS KNOW, MY CAR IS NOT SAFE.WHO HAS TO DIE TO HAVE THIS CHECKED OUT AND RECALLED? AGAIN, 2013 IMPALA - GRINDING NOISE WHEN MAKING SHARP LEFT AND HESITATES CAUSING DANGEROUS SITUATION. PLEASE FORWARD THIS TO [XXX] IF YOU ARE ABLE. THANK YOU FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10703677April 13, 2015ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO RECALL NOTICE #14350. *SMD THE CONSUMER STATED SHE HAD UNNECESSARY REPAIRS DONE ON THE VEHICLE, AS THE SAFETY ISSUE COULD NOT BE IDENTIFIED. THE CONSUMER STATED ON SEVERAL OCCASIONS, THE VEHICLE WOULD NOT START. THE IGNITION SWITCH TUMBLER WAS REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705287April 13, 2015VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED THAT THE HEATING SYSTEM FAILED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING SYSTEM BLOWER MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705312April 13, 2015ELECTRICAL SYSTEM
THE CAR WAS PERFORMING WONDERFUL FOR SEVERAL MONTHS. THIS PARTICULAR DAY, I DROVE TO THE STORE, PUT THE CAR IN PARK, ATTEMPT TO REMOVE THE KEY FROM THE IGNITION AND IT WAS STUCK. AFTER SEVERAL ATTEMPTS, I WAS ABLE TO REMOVE THE KEY. THIS HAS HAPPENED AT LEAST ONCE WEEKLY, TO ONCE DAILY. THE KEY WOULD NOT SWITCH COMPLETELY OFF LEAVING THE BATTERY SOURCE TO DRAIN AND HAVING TO GET BOOST OR REPLACE BATTERIES MORE OFTEN, WHEN THE RECALL WAS ISSUED, I WAS SOMEWHAT RELIEVED, THINKING THAT THIS WOULD RESOLVE THE ISSUE. FAST FORWARD TO OCTOBER 2014, I THE KEY WAS STUCK IN THE IGNITION AGAIN ON THE PARTICULAR DAY I TOOK THE CAR IN FOR THERE SERVICE. THE SERVICE PERSON WITNESSED THE KEY STUCK IN THE IGNITION. I HAD TO LEAVE THE CAR THERE AND WITH SOME MANIPULATION, HE WAS ABLE TO REMOVE THE KEY AND COMPLETE THE SERVICE CALL. THE SERVICE DEPARTMENT MANAGER WAS ADAMANT THAT THIS WAS NOT A RECALL ISSUE AND THAT PLACING A HOLE IN THE PLASTIC HUB OF THE KEY WAS TO RELIEVED THE WEIGHT TO PREVENT THE KEY FROM SWITCHING OFF WHILE DRIVE THE VEHICLE. NOW IT IS 2015 AND THIS IS A CONTINUED ISSUE WITH MY CAR. UPON FURTHER RESEARCH (VIA THE WEB) THIS IS HAS BEEN PROBLEMATIC WITH THE CHEVY IMPALA (2006- TO PRESENT) WITH OTHER ISSUES TO INCLUDE UNABLE TO SHIFT THE VEHICLE OF PART, OR WILL NOT START AT ALL. THIS IS NOT A KEY CYLINDER PROBLEM. TODAY I CONTACT GM DIRECTLY (CASE #71-14632344170) CONCERNING THIS ISSUE. REPRESENTATIVE VERY UNDERSTANDING AND ATTEMPTED TO HELP WITH THIS ISSUE. THERE WAS A CONFERENCE CALL WITH A LOCAL CHEVY DEALERSHIP FOR A DIAGNOSTIC TEST AND THEY COULD NOT SCHEDULE THE APPOINTMENT UNTIL NEXT TUESDAY. UNDERSTANDING THE KEY HAS BEEN IN THE IGNITION SWITCH SINCE LAST THURSDAY, WITH THE CONSEQUENCES, DEAD BATTERY (TWICE), LEAVING THE CAR RUNNING TO KEEP THE BATTERY FROM DYING WHILE AT CLIENTS HOMES, LOSING WORK BECAUSE I CAN NOT LEAVE THE CAR UNSECURED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705136April 11, 2015SUSPENSION, WHEELS, ELECTRONIC STABILITY CONTROL (ESC)
CASE # [XXX] OUR REAR TIRES ARE WEARING OUT TWICE AS FAST AS THE FRONT TIRES. I WENT TO COSTCO YESTERDAY TO HAVE MY TIRES ROTATED, AFTER LOOKING AT THE REAR TIRES WE HAD TO BUY NEW ONES BECAUSE THE BACK TIRES WERE WORN DOWN TO THE METAL BACKING. . THERE HAD BEEN A SERVICE BULLETIN SENT OUT IN 2011 TO REPLACE THE SPINDLE RODS ON ALL THE 2007 AND 2008 IMPALA'S THAT WERE SOLD AS POLICE CARS TO FIX THIS PROBLEM THAT THEY WERE HAVING WITH REAR TIRE WEAR. I WOULD LIKE TO SEE THAT SERVICE BULLETIN EXTENDED ALL THE OTHER 2007 AND 2008 CHEVROLET IMPALA'S. THIS IS A MAJOR SAFETY PROBLEM AND PEOPLE ARE GOING TO BE KILLED IF THIS PROBLEM IS NOT FIXED YOU JUST DON'T EXPECT THE TIRES TO WEAR OUT SO FAST. WE HAD JUST FINISHED A TRIP WERE WE DROVE FREEWAY SPEEDS UP TO 75 MILES AN HOUR. AFTER SEEING OUR TIRES I DON'T KNOW HOW WE KEEP FROM HAVING A BLOW OUT ON THE BACK TIRES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704900April 10, 2015STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE MAKING A TURN AT A LOW SPEED, THE CONTACT HEARD A NOISE EMITTING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 68,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704971April 10, 2015ENGINE
DRIVING ON INTERSTATE 95 GOING BETWEEN 60 AND 65 ALL OF A SUDDEN ENGINE LIGHT CAME ON, THE ENGINE REDUCTION POWER LIGHT, THE STABILITY TRACTION CONTROL LIGHT CAME ON AND THE ENGINE SLOWS DOWN FROM 60 TO 20 MILES WHILE DRIVING ON A CROWED HIGHWAY DURING RUSH HOUR. PULL OVER BY THAT TIME I WAS BARELY MOVING TO THE SIDE OF THE RODE. TOOK IT TO THE DEALER THEY LOOKED IT OVER AND SAID IT WAS A BAD SENSOR IN THE ACCELERATOR. WELL THE LIGHT WHEN OFF FOR ABOUT A MONTH BUT IT STARTED AGAIN DOING THE SAME THING, BEGAN TO DO RESEARCH AND THERE ARE TONS OF COMPLAINTS ON YOUTUBE DEALING WITH THE SAME ISSUE. THIS IS A VERY DANGEROUS ISSUE TO HAVE TO DEAL WITH. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704978April 10, 2015SEAT BELTS
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT DRIVER SEAT BELT FAILED TO LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10704851April 9, 2015POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ONTO A HIGHWAY WHEN I REACH 56 MILES PER HOUR MY VEHICLE LOST POWER AND SLOW DOWN THE BRAKES LOCKED AND THE ELECTRICAL SYSTEM WENT HAYWIRE. THE LOCKS STARTED LOCKING AND UNLOCKING WHILE THE VEHICLE WAS IN MOTION. THE LIGHTS STARTED FLICKERING ON AND OFF AND THE CAR STARTED SHAKING RAPIDLY AND THE BRAKES LOCKED UP. ONCE I STARTED THE VEHICLE BACK UP AND THE IGNITION SWITCH SEEMED TO BE STUCK AND THE AIR BAG LIGHT DISPLAYED ON THE DASHBOARD. WHEN I TURN OFF THE VEHICLE AND TRY TO REMOVE THE KEY THE KEY WILL NOT COME OUT SO I HAVE TO PUT IT INTO NEUTRAL AND BACK INTO PARK A FEW TIMES BEFORE IT WILL RELEASE THE KEY. SINCE THIS HAS OCCURRED I HEAR A KNOCKING SOUND IN MY GLOVE BOX WHEN THE DOOR IS OPEN AND CLOSED AND SOMETIME HOURS AFTER ILL HEAR THE NOISE AND THE ELECTRIC WILL FLICKER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0