Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10680214March 23, 2015
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL. *SMD THE IGNITION SWITCH WAS REPLACED ON FEBRUARY 22, 2014. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681243March 23, 2015
ELECTRICAL SYSTEM
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO PARTS UNAVAILABLE TO COMPLETE RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700922March 22, 2015
SERVICE BRAKES, WHEELS, STEERING
I HAVE A 2009 CHEVROLET IMPALA WITH 89756+ MILES. I HAVE BEEN HAVING ISSUES WITH THE CAR'S TRACTION SERVICE CONTROL AND ABS LIGHTS. THE LIGHTS STAYS ON AND WHEN I TURN THE CAR MAKES A GRINDING SOUND AND SOMETIMES STALLS. WHEN THE LIGHT GOES OFF, THE CAR LOSES SOME BRAKE CONTROL. I HAVE TAKEN IT TO 3 DIFFERENT AUTO MECHANICS. I REPLACE THE GAS PEDAL (TWICE), THE LEFT BARRING AND THE PROBLEM HASN'T GONE AWAY. I HAVE BEEN RESEARCHING THIS FOR A YEAR NOW. MY RESEARCH SHOWS THAT THIS IS AN ISSUE THAT IS HAPPENING TO A LOT OF 2009 CHEVY IMPALAS. THERE ARE MULTIPLE WEBSITES AND FORUMS SUPPORTING THIS ISSUE SHOULD RECALL BY CHEVROLET. THIS IS VERY RECKLESS. I ONLY DRIVE MY CAR TO WORK AND BACK. I AM FEARFUL EVERY TIME I GET IN MY CAR. I CANNOT AFFORD TO KEEP PAYING FOR REPAIRS THAT ARE NOT SOLVING THE PROBLEM. PLEASE LOOK INTO THE TRACTION CONTROL SERVICE & ABS SYSTEM ISSUES IN THE 2009 CHEVROLET IMPALA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700886March 21, 2015
ENGINE
MY DAUGHTER OWNED A 2002 CHEVY IMPALA. ON MONDAY 3/16/15, SHE WAS DRIVING ON THE INTERSTATE AND THE ENGINE BEGAN TO SMOKE. SHE CALLED ME AND I ASKED WHAT COLOR THE SMOKE WAS. SHE SAID IT WAS BLACK SMOKE. I TOLD HER TO IMMEDIATELY GET HERSELF AND TWO SMALL CHILDREN OUT OF THE CAR. SHE AND HER SISTER REMOVED THE CHILDREN AND WALKED AWAY WHILE CALLING 911. A FEW SECONDS LATER, SHE HEARD A LOUD POP. THE WINDSHIELD BUSTED FROM THE APPARENT HEAT FROM THE FLAME THAT WERE RISING FROM THE ENGINE COMPARTMENT. WITHIN SECONDS, THE ENGINE WAS IN FLAMES. I'VE RESEARCHED ONLINE, AND FOUND THAT THERE WERE TWO RECALLS IN 2007 AND 2009 STATING THAT THE ENGINE COULD IGNITE. THE CAR IS A TOTAL LOSS. SHE HAD FULL COVERAGE INSURANCE ON THE CAR, BUT IT'S BARELY ENOUGH TO REPLACE IT. IS THERE ANYTHING WE CAN DO ABOUT THIS? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10695551March 20, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE REDUCE ENGINE POWER, THE CHECK ENGINE, THE TRACK CONTROL AND THE SERVICE STABILITY WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700570March 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE VEHICLE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT STATED THAT HE NEARLY COLLIDED INTO COWS IN THE MIDDLE OF THE ROAD BECAUSE THE HEADLIGHTS WERE NOT ILLUMINATING THE ROAD EFFECTIVELY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE HEADLAMPS WERE WORKING UP TO STANDARDS. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. UPDATED 4/20/15*CN UPDATED 10/9/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700572March 20, 2015
ENGINE, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING ON A HIGHWAY GOING APPROXIMATELY 55 MPH, THE ENGINE LIGHT, STABILITY CONTROL LIGHT, AND REDUCED ENGINE POWER LIGHT CAME ON AT THE SAME TIME. WITHIN TWO (2) MINUTES OF THE DASH WARNING LIGHTS COMING ON, THE CAR COMPLETELY SHUT IT SELF OFF WHILE I WAS DRIVING IN THE LEFT LANE GOING 55 MPH. I LOST STEERING, HAD NO POWER, OR BRAKING. I THREW THE CAR IN NEUTRAL, IN AN ATTEMPT TO GET IT STARTED IT WHILE I WAS IN MOTION WITH NO POWER. THE IMPALA DIDN'T EVEN TRY TO TURN OVER. THE CAR WASN'T RESPONDING BECAUSE THE POWER STEERING / BRAKING WAS NOT RESPONDING. THE IMPALA WENT INTO "LIMP MODE" WITHOUT WARNING. I LET THE CAR COST FOR A WHILE UNTIL I COULD FIND A SAFE SPOT TO APPLY THE EMERGENCY BRAKE. I REALLY HAD TO MUSCLE THE STEERING WHEEL WITH SOME SIGNIFICANT FORCE TO GET IT TO TURN. I HAVE NEVER HAD ANY PROBLEMS WITH THIS VEHICLE BEFORE THIS ISSUE. IT TURNS OUT THAT THE "PEDALASSEMBLY" GAS PEDAL SENSOR WENT BAD, CAUSING THE 2011 IMPALA TO GO INTO "LIMP MODE" WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700637March 20, 2015
STEERING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOSS OF POWER STEERING WITHOUT WARNING. THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INFORMED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700751March 20, 2015
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. ON ANOTHER OCCASION, THE SECURITY AND AIR BAG WARNING LIGHTS WAS CONTINUOUSLY ILLUMINATED. ALSO, THE CONTACT NOTICED THAT THE STEERING COLUMN WAS LOOSE WHICH CAUSED THE VEHICLE TO SHAKE WHILE DRIVING AT HIGH SPEEDS. THE VEHICLE WAS TAKEN THE DEALER FOR A DIAGNOSIS OF THE SECURITY LIGHT AND THE ENGINE STALLING. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000(ELECTRICAL SYSTEM). HOWEVER, THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS OF THE STEERING COLUMN AND THE MECHANIC STATED THAT THE STEERING COLUMN WAS LOOSE AND NEEDED TO BE REPAIRED OR TIGHTENED. THE VIN HAD NOT BEEN INCLUDED IN NHTSA CAMPAIGN NUMBERS: 08E063000 (STEERING) OR 09E005000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10700789March 20, 2015
FUEL/PROPULSION SYSTEM, ENGINE, ELECTRICAL SYSTEM
I BOUGHT THE CAR USED AT DEALERSHIP IN ROCHESTER NY IT HAD AROUND 128000 WHEN BOUGHT IT DIED OUT AT ABOUT 131,000 THEY CLAIMED THAT THE CAR WAS FULLY INSPECTED WAS A TOTAL FAILURE HAD TO SPEND A 1000 PLUS DOLLARS AT GOOD YEAR TO MONTHS AFTER BOUGHT HAD NO HEAT [XXX] HEADS COULD FIX IT I WANT MY MONEY BACK FOR THE CAR I WAY OVER PAY I PAID 5300 WITH TAXES AND SITTING IN MY DRIVE WAY DEAD... THE CALL THE DEAKER NO RESPONSE I HAVE WARRANTY BUT THEY WONT ANSWER OR DO WORK. *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695393March 19, 2015
EXTERIOR LIGHTING
THIS PARTICULAR ISSUE OCCURS AT RANDOM TIMES AND CONDITIONS. AS I'M TRAVELING AT NIGHT AND I PULL BACK THE DIMMER SWITCH LEVER, THE HEADLIGHTS WILL GO OUT AND LEAVE ME TOTALLY IN THE DARK. THE ONLY WAY THAT I CAN GET THE HEADLIGHTS TO COME ON AGAIN IS TO CONTINUE TO MANIPULATE THE DIMMER/TURN SIGNAL LEVER UNTIL THE LIGHTS COME BACK ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695428March 19, 2015
ELECTRICAL SYSTEM
WHILE DRIVING ON THE HIGHWAY (60MPH), WITHOUT WARNING THE CAR SLOWS TO 20MPH AND THE CHECK ENGINE LIGHT COMES ON WITH AN ERROR MESSAGE ABOUT THE TRACTION CONTROL. EXTREMELY DANGEROUS SITUATION, BUT I WAS NOT REAR-ENDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695472March 19, 2015
SERVICE BRAKES, STRUCTURE:BODY, AIR BAGS
I BEGAN MAKING A LEFT TURN, WHEN THE VEHICLE LOST CONTROL. THE ACCELERATION PICKED UP AND I LOST CONTROL OF THE ABILITY TO STEER. THE BRAKE WOULD NOT PRESS DOWN AND THE VEHICLE PICKED UP SPEED FASTER BEFORE HITTING A TREE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10695500March 19, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
AS I WAS DRIVING ON THE EXPRESSWAY CAR SLOWED DOWN ONLY DRIVING 5 MPH... LEAVING ME STRANDED ON THE SIDE ON THE EXPRESSWAY. I JUST PUT A ENGINE IN THE CAR SO I KNOW THATS NOT THE PROBLEM I ALWAYS HAD THE TRANSMISSION WORKED ON IN THE PAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682305March 18, 2015
ELECTRICAL SYSTEM
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO COMPLETE RECALL #14350. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695059March 18, 2015
ENGINE, TRACTION CONTROL SYSTEM
THE SERVICE TRACTION CONTROL LIGHT COMES ON AND THE ENGINE POWER REDUCED MESSAGE APPEARS. THE ENTIRE CAR SHUTS DOWN AND YOU CAN NOT ACCELERATE. I WAS ON THE FREEWAY AND COULD HAVE BEEN HIT FROM BEHIND. I IMMEDIATELY PUT ON MY HAZARD LIGHTS AND PULLED OFF TO THE SIDE OF THE ROAD. THIS WAS THE FIRST TIME, HAPPENED AGAIN THIS MONTH(MARCH). TAKING TO CHEVY DEALER FOR A DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694761March 17, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, THE CONTACT DISCOVERED THAT THE SWAY BAR SPLIT AT THE SEAM. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SWAY BAR FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692443March 17, 2015
ELECTRICAL SYSTEM
2013 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL ISSUES. *SMD CONSUMER SENT ADDITIONAL CORRESPONDENCE. *SMD THE CONSUMER STATED ALL THE DEALER DID WAS CHANGE THE FACTORY ISSUED KEY SO HE COULD NOT PUT ADDITIONAL KEYS ON THE RING AND REPLACED THE LARGER KEY RING, WITH A SMALLER ONE. *JB UPDATED 12/07/15. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694831March 17, 2015
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I WAS DRIVING TO A JOB INTERVIEW ON A BARELY MOISTENED ROAD. SERVICE CONTROL THEN PROCEEDED TO POP UP ON MY DASH BOARD ALONG WITH THE CHECK ENGINE LIGHT AND REDUCING ENGINE POWER. MY CAR THEN SHUT OFF AND I WASN'T ABLE TO CRANK IT FOR ABOUT 5 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694861March 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, ONE OF THE KEYS WAS NOT REPAIRED. THE CONTACT MENTIONED THAT WHEN THE SPARE KEY WAS USED THE SECURITY LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 83,817. UPDATED 5/5/15*CN UPDATED 9/16/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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