Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10716696May 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE HEAT FAILED. IN ORDER FOR THE HEAT TO FUNCTION, THE VEHICLE HAD TO BE IN MOTION. THE FAILURE RECURRED NUMEROUS TIME. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716788May 15, 2015
AIR BAGS
AIR BAG DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10716366May 14, 2015
STRUCTURE:BODY, SUSPENSION
I HAVE A 2011 CHEVY IMPALA AND DURING AN INSPECTION FOUND OUT THAT THE CLUNK I STARTED HEARING 2 WEEKS AGO WAS DUE TO A FRONT ALUMINUM SUB-FRAME CONTROL ARM MOUNT THAT BROKE. THE CAR HAD A SAFETY RECALL ON IT (RECALL 12V377) FOR FRONT CONTROL ARMS, WHICH WERE REPLACED, BUT THE NEW CONTROL ARMS ARE DEFECTIVE ALSO, CAUSING THEM TO BECOME MISALIGNED INSIDE THE SUB-FRAME CONTROL ARM MOUNTS, WHICH SUBSEQUENTLY RUBBED AND WORE THE ALUMINUM SUB-FRAME CONTROL ARM MOUNTS TO THE POINT WHERE IT BROKE. I DO HAVE PICTURES OF THIS. THE FRONT BUSHING IS A VERTICAL BUSHING DESIGN FROM GM THAT HAS BEEN NOTED FOR A VERY HIGH AND REPEATED FAILURE RATE, NOT JUST ON THE W-BODY CARS BUT ALSO ON MANY DELTA PLATFORM CARS SUCH AS CHEVY COBALT AND HHR, PONTIAC G5, SATURN ION. I CONTACTED CHEVY AND THEY REFUSE TO LISTEN TO IT, EVEN THO THIS CAR ONLY HAS 78K MILES ON IT, AND IS ONLY 4 YEARS 1 MONTH OLD, THEY DECLINED WARRANTY. IT IS VERY DANGEROUS AS THE ENTIRE WHEEL CONTROL ARM MOUNTS BROKE AWAY FROM THE REST OF THE FRAME. AND IT IS DUE TO THE SECOND SET OF DEFECTIVE CONTROLS ARMS IN JUST 78K MILES. ANY IMPALA OWNER SHOULD GO CHECK THIS IMMEDIATELY AS IT CAN BE A DEADLY DEFECT THAT GM IS DECLINING TO KNOW ABOUT. IT ALSO AFFECTS OTHER GM 2006 AND NEWER W-BODY CARS: PONTIAC GRAND PRIX, BUICK LACROSSE, CHEVY IMPALA AND MONTE CARLO. THE ISSUE IS, THIS TYPE OF BUSHING USED BY GM FOR MANY YEARS ON MANY MODELS IS KNOWN TO HAVE VERY HIGH FAILURE, AND WITH STEEL CONTROL ARM MOUNTS, IT DIDN'T DAMAGE THE MOUNTS/SUB-FRAME UNLESS LEFT FOR A VERY LONG TIME, BUT NOW WITH THE ALUMINUM SUB-FRAME, WHEN THE BUSHING GOES BAD, THE OUTER STEEL PART OF THE BUSHING WEARS AWAY INTO THE SOFT ALUMINUM CONTROL ARM MOUNT ON THE SUB-FRAME VERY QUICKLY, AND MAY GO UNNOTICED BY THE DRIVER UNTIL IT BREAKS, WHICH CAN CAUSE LOSS OF CONTROL OF THE VEHICLE, WHICH MAY LEAD TO A CRASH, CAUSING BODILY HARM OR EVEN A FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716467May 14, 2015
UNKNOWN OR OTHER
CAR WAS GOING ABOUT 40MPH. REDUCED ENGINE POWER WARNING, LOSS OF TRACTION CONTROL, AND STABILTRAK TO BE SERVICED. GM WILL NOT COVER UNDER WARRANTY AND IS A COMMON PROBLEM. SOME CARS WILL AUTOMATICALLY JUST SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716108May 13, 2015
ELECTRICAL SYSTEM
DRIVING ON THE HIGHWAY DURING RUSH HOUR THRU A CONSTRUCTION ZONE MY CAR GAVE ME THE ENGINE POWER REDUCE THEN NOT EVEN A MILE DOWN THE ROAD THE STARTING DISABLED SERVICE THROTTLE MESSAGE CAME THEN THE CAR STALLED WITH NO SHOULDER TO PULL OVER ON. SAT FOR ABOUT MAYBE 5 MIN THEN MADE IT HOME. NOT IT HAPPENS MORE FREQUENT. TOOK TO THE GM DEALER TO GET IT DIAGNOSED AND THEY TOLD ME THEY COULDN'T FIND A PROBLEM WITH IT. SO BASICALLY SPENT 40 BUCKS TO HANG OUT AT THE DEALERSHIP FOR THEM TO TELL ME NOTHING. THEY EVEN CHECKED MY VIN AND NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716153May 13, 2015
ELECTRICAL SYSTEM
I HAD TO HAVE THE KEY LOCK CYLINDER REPLACED FOR THE SECOND TIME I TOOK IT IN ABOUT A MONTH AGO AND GM DONE THE RECALL WHICH WAS TO PUT A PLASTIC PLUG IN THE KEYS BUT DID NOT REPLACE THE LOCK AND AT THE TIME I TOLD THEM I NEEDED A NEW LOCK. I HAVE NOT TAKEN MY CAR OUT OF THE AREA BECAUSE OF WARNING LIGHTS COMING ON AND NOT STARTING PROBLEMS. I HAVE REPLACED THE BATTERY MANY TIMES AND GM REPLACED SENSORS A FEW TIMES. GM KNOWS THEY HAVE A PROBLEM BUT HAVE NOT BEEN HELD ACCOUNTABLE FOR THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716181May 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE VEHICLE SECURITY LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716210May 13, 2015
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60 MPH, THE REDUCED ENGINE POWER WARNING LIGHT ILLUMINATED AND THE VEHICLE DRASTICALLY REDUCED SPEED FROM 60 MPH TO 30 MPH. THE CONTACT WAS ABLE TO COAST THE VEHICLE OVER TO THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716283May 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ACCELERATOR PEDAL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716346May 13, 2015
POWER TRAIN
ON 18 APR 2015, MY 2009 CHEVROLET IMPALA EXPERIENCED COMPLETE AND TOTAL FAILURE OF THE TRANSMISSION. SINCE THE WARRANTY IS 5 YEARS/100,000 MILES, I WAS NOT ELIGIBLE FOR REPAIR DUE TO BEING 8 MONTHS BEYOND THE WARRANTY PERIOD. THIS DESPITE THE FACT THAT THE VEHICLE ONLY HAD 74,000 MILES ON IT AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716061May 12, 2015
ELECTRICAL SYSTEM
I WAS DRIVE HOME FROM WORK AT NIGHT AND MY SECURITY LIGHT CAME ON MY CAR. THE NEXT THING IT WAS OFF. WHILE I WAS DRIVING TO WORK AFTER LEAVING HOME THE LIGHT CAME BACK ON AND STAY ON. I GOT TO WORK AND LOOK IN MY GM MANUAL AND SEEN THAT I SHOULD TAKE IT TO A DEALER. I WENT TO MY CAR AFTER WORK TO GO HOME THE LIGHT WAS OFF. I STOP TO GET GAS. MY CAR WOULD NOT START. NICE MAN CAME AND SAID LETS DISCONNECT THE BATTERY. HE DID. MY CAR STARTED. I WAS OK FOR THREES DAY THEN THE LIGHT CAME BACK ON AND MY CAR WOULD NOT START. I HAD A RECALL ON THE IGNITION SWITCH IN SEPT OF 2014. TOOK IT TO THE DEALER THEY ONLY FIX THE KEY. I TOOK IT TO THE DEALER TODAY THEY HAD TO FIX A PART ON THE IGNITION SWITCH. PLEASE ASK THAT THERE IS A RECALL. I DONT FEEL SAFE WITH THIS CAR. I CAN'T AFFORD A NEW CAR. I SCARED THAT THIS CAR COULD STOP RUNNING WHILE DRIVING IT. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715802May 11, 2015
ENGINE, SERVICE BRAKES
WE RECEIVED A LETTER SAYING THIS YEAR AND MODEL HAVE A POOR SOLDER CONNECTION THAT CAUSES REDUCTION IN ENGINE POWER AND TRACTION CONTROL FAILURE. OUR CAR HAS THIS PROBLEM. HOWEVER, CHEVROLET WILL ONLY PAY FOR THE FIX IF IT IS UNDER WARRANTY AND HAS LESS THAN 120,000 MILES. WE BELIEVE THAT MOST SIX YEAR OLD CARS HAVE MORE THAN 120,000 MILES AND CHEVROLET IS JUST COVERING THEMSELVES FROM LAWSUITS WITH THIS LETTER. IF THEY SOLDERED SOMETHING IMPROPERLY THEY SHOULD FIX IT REGARDLESS OF THE MILEGE ON A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715583May 11, 2015
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE DECELERATED AS THE TRACTION CONTROL AND ENGINE SPEED REDUCED WARNING LIGHTS ILLUMINATED. AS A RESULT, THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715594May 11, 2015
ELECTRICAL SYSTEM, ENGINE, STEERING
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THE IGNITION FAILED TO TURN TO THE ON POSITION AND THE STEERING WHEEL DID NOT LOCK WHILE THE VEHICLE WAS TURNED OFF. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715639May 11, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,590.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715667May 11, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE TRAVELING 35 MPH WITH THE ACCELERATOR PEDAL ENGAGED, THE ENGINE REVVED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO A DEALER AND IT WAS DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715136May 7, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT 55 MPH, THE OIL PRESSURE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE OIL LEVEL SENSOR WAS REPLACED BUT FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714855May 6, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING OVER A BUMP IN THE ROAD OR WHILE MAKING A LEFT TURN, THE VEHICLE STALLED. THE VEHICLE WAS RESTARTED AND OPERATED AS NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714862May 6, 2015
ENGINE, TRACTION CONTROL SYSTEM
I HAVE HAD THIS REDUCED ENGINE POWER/SERVICE TRACTION CONTROL MESSAGE BEFORE WITH THIS CAR. A FEW YEARS AGO I HAD IT CUT OFF ON ME IN THE MIDDLE OF A SIDE STREET. THANKFULLY IT WASN'T A BUSY STREET. BUT I'VE NEVER FELT THREATENED UNTIL THIS MORNING. I CAME TO AN INTERSECTION OF A BUSY HIGHWAY WHEN I GOT THE MESSAGE. I NEEDED TO CROSS OVER TO THE OTHER SIDE. AS I BEGAN TO CROSS I WAS IN THE CROSS-HAIRS OF A TRASH TRUCK ON ONE SIDE AND A CAR ON THE OTHER. I TRIED TO FLOOR IT BUT MY CAR DIDN'T RESPOND AS NORMAL. IT TRULY WAS REDUCED! THANKFULLY ALL THE OTHER VEHICLES PERFORMED AS THEY SHOULD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714630May 5, 2015
VEHICLE SPEED CONTROL
CAR STRUGGLES THEN KICKS INTO GEAR. GOT WARNING ABOUT TRACTION CONTROL FAILING THEN THE CAR SAYS 'ENGINE POWER REDUCED' AND SPEED CUTS IN HALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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