Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10732232July 6, 2015
ELECTRONIC STABILITY CONTROL (ESC)
SINCE WE HAVE HAD THIS CAR WE ARE CONSTANTLY HAVING STABILITY TRACT CONTROL SENSORS. WE HAVE REPLACE THEM ONCE AND IT IS SHOWING UP AGAIN. WHEN THE STABILITY TRACT CONTROL GOES BAD THEN THE ABS AND BRAKE ASSIST LIGHT ALSO COMES ON ALONG WITH IT. I WOULD LIKE TO SEE A RECALL FIX FOR THIS PROBLEM AS I KNOW I AM NOT THE ONLY ONE WHO HAS HAD THESE PROBLEMS WITH THEIR IMPALAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732266July 6, 2015
WHEELS, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I JUST PURCHASED MY VEHICLE 3 MONTHS AGO AND ABOUT 2 WEEKS AGO, I'VE BEEN HAVING ISSUES WITH TRACTION CONTROL, ABS AND SERVICE STABILITRAK. IT SEEMS I GET THIS PROBLEM WHEN I JUST START MY CAR AND TRY TO TURN THE WHEEL RIGHT, AT LOW SPEEDS IT FEELS LIKE IT'S GRINDING. THIS PROBLEM HAS HAPPENED A FEW TIMES SINCE THEN (NOT CONSISTENT) AND EVERY TIME IT GRINDS I GET A TRACTION CONTROL LIGHT POP UP. THIS PROBLEM IS HAPPENING WHEN THERE IS NO RAIN OR SNOW ON THE ROAD. I HAVE DONE SOME RESEARCH AND IT SEEMS A LOT OF PEOPLE ARE HAVING THE SAME ISSUE WITH CHEVROLET IMPALA'S. I BELIEVE THIS SHOULD BE RECALLED IT IS VERY DANGEROUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731446July 1, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
I WAS DERIVING DOWN A STEEP GRADE ON THE GATLINBURG BYPASS TOWARD PIGEON FORGE, TN IN SECOND GEAR FOR ENGINE BREAKING. I FIRST NOTICED THE CAR GETTING WARMER AND I CHECKED THE DUAL CLIMATE CONTROL BY FEEL TO MAKE SURE MY RIDER HAD NOT INCREASED THE TEMPERATURE. THEN I NOTICED THE STEERING WAS HARDER ON SLIGHT CURVES; THEN I NOTICED THE TACHOMETER GOING TO ZERO AND SONE OTHER GAUGES DECREASING; THEN I HAD TO SLOW FOR A CHARPER CURVE WHERE I HAD NO POWER BRAKE ASSIST AND NO POWERING STEERING ASSIST. I MANAGED TO BRING THE VEHICLE TO A SAFE STOP WHERE I TRIED TO RESTART THE ENGINE. THE VEHICLE RESTARTED AFTER A SHORT CRANKING BUT ACTED IF IT WAS STARVING FOR FUEL. ONCE RESTARTED THE VEHICLE RAN SATISFACTORY, IF I HAD BEEN A WEAK PERSON OR HAD PANICKED THIS INCIDENT WOULD PROBABLY HAVE RESULTED IN A CRASH. THE IGNITION SWITCH RECALL HAD RECENTLY BEEN ACCOMPLISHED. THE FUEL LEVEL WAS 1/2 TANK. AS AN ELECTRICAL ENGINEER THIS APPEARED TO BE AN ELECTRICAL PROBLEM WHERE THE ENGINE POWER WAS CUT OFF SHUTTING DOWN THE FUEL PUMP, INSTRUMENT CLUSTER, IGNITION, AND ELECTRIC STEERING ASSIST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731505July 1, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER STARTING THE VEHICLE, THE TEMPERATURE GAUGE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE HEAD GASKET WAS OVERHEATING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731564July 1, 2015
UNKNOWN OR OTHER
WAS HIT FROM BEHIND BY A BUS/VAN MY AIRBAGS DID NOT OPEN AND MY CAR ENGINE STOPPED . KNEES HIT UNDER DASH BOARD.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10731197June 30, 2015
ENGINE, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE HIGHWAY DURING RUSH HOUR TRAFFIC GOING APPROXIMATELY 65 PER HOUR AND THE SERVICE TRACTION CONTROL CAME ON AND THEN SAID THAT ENGINE POWER WAS REDUCED. IT ALSO HAD THE ENGINE LIGHT COME ON AND STAYED ON ALL THE WAY HOME. I THEN GOT HOME SAFELY THAT TIME AND SHUT OFF THE CAR ABOUT 20 MINUTES LATER WENT OUT AND ALL LIGHTS HAD GONE OFF AND WAS BACK TO NORMAL. THIS HAS HAPPENED AT LEAST A DOZEN TIMES SINCE THEN. THEN ON 6/29/15 THIS HAPPENED AGAIN ON THE HIGHWAY DURING RUSH HOUR TRAFFIC. HOWEVER THIS TIME THE CAR SAID THROTTLE DISABLED AND THE CAR SHUT OFF COMPLETELY IN THE MIDDLE OF THE HIGHWAY AND I HAD TO TRY AND GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER ABOUT 10 OR 15 MINUTES THE CAR THEN STARTED BACK UP AND THE LIGHTS WENT OUT AND I WAS ABLE TO DRIVE AGAIN. THEN LATER IN THE DAY I RETURNED HOME AND TRIED TO LEAVE IN MY CAR AND IT WOULD NOT START AND HAD NO POWER WHAT SO EVER. THE KEY ALSO WOULD NOT COME OUT OF THE IGNITION AND I JUST HAD THAT RECALL DEALT WITH ON THE KEY. I COULD HAVE BEEN SERIOUSLY INJURED IN THIS LAST INCIDENT. THIS NEEDS TO BE RECALLED AND GM NEEDS TO PAY FOR WHAT I AM OUT OF POCKET BECAUSE I NOW HAD TO GET A RENTAL CAR TO WORK. I HAVE READ PAGES UPON PAGES OF COMPLAINTS JUST LIKE MINE, WHICH IS RIDICULOUS THAT THIS ISSUE HAS NOT BEEN FIXED. DOES IT TAKE SOMEONE GETTING INJURED OR KILLED FOR GM TO DO SOMETHING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730949June 29, 2015
AIR BAGS, STRUCTURE:BODY
I WAS STANDING OUTSIDE OF THE VEHICLE, WATCHING THE GAUGES ON THE INSTAMENT CLUSTER GOING UP AND DOWN, LIKE THEY WERE LOOSING POWER, THEN BOTH AIR BAGS EXPLODED! ,SHATTERED THE WINDSHIELD AND DASHBOARD! I JUST CANT BELIEVE THAT HAPPENED IF I OR MY LOVED ONES HAD BEEN GOING DOWN THE ROAD!!! WELL I DONT WANT TO THINK ABOUT THAT BUT, THE PIONT IS THE SYSTEM FAILLED. AND IF I HAD HIT A WALL OR SOMETHING AND BEEN KILLED IT WOULD HAVE LOOKED LIKE THE AIR BAGS WORKED PROPERLY. THIS CAR WAS IN MY DRIVE IDELING , IN PARK NO ONE EVEN TOUCHING IT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731009June 29, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE DID NOT RESTART. THE DEALER WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 77,120.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731047June 29, 2015
SEAT BELTS, AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PRETENSIONER FAILED, WHICH COULD CAUSE THE AIR BAG NOT TO DEPLOY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL FOR THE DEFECTIVE COMPONENT. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731070June 29, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES
I WAS STOPPED AT A STOP SIGN ON A DRY ROAD,WHEN I PRESSED THE ACCELERATOR THE CAR FELT LIKE THE ENGINE WAS GOING TO SHUT OFF AND IT WOULD BARELY MOVE. A FEW SECONDS LATER THE TRACTION CONTROL LIGHT AND ABS LIGHTS CAME ON. AFTER THE TRACTION CONTROL AND ABS LIGHTS CAME ON THE CAR WENT FINE.THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED. ALSO SOMETIMES WHEN YOU STEP ON THE BRAKE PEDAL IT FEELS LIKE THERE IS NO PRESSURE ON THE PEDAL. WHEN THIS HAPPENS THE TRACTION CONTROL AND ABS LIGHTS COME ON AGAIN. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST 2 YEARS AND I HAVE TAKEN MY CAR TO SEVERAL DIFFERENT AUTO MECHANICS. I HAVE REPLACED BOTH FRONT WHEEL HUB ASSEMBLIES AT LEAST 4 TIMES IN 2 YEARS. EACH AUTO MECHANIC WILL TELL YOU A DIFFERENT DIAGNOSIS WHEN I TAKE IT TO THE SHOP. I HAVE CONTACTED GM ABOUT THIS PROBLEM ABOUT 10 TO 12 MONTHS AGO AND THEY SAY THEY ARE NOT AWARE OF ANY PROBLEMS WITH THIS MODEL OF CAR. I DON'T KNOW WHAT ELSE TO DO TO RESOLVE THESE PROBLEMS WITH MY CAR. IT IS STARTING TO HAPPEN MORE OFTEN NOW, AND MY WIFE WILL NOT EVEN RIDE IN MY CAR ANYMORE BECAUSE SHE IS SCARED TO. I WOULD REALLY LIKE TO SEE AN INVESTIGATION STARTED INTO THIS MATTER. IF YOU GO TO SOME CHAT ROOMS ON THE WEB YOU WILL FIND MANY MANY PEOPLE HAVING THE SAME PROBLEMS WITH THEIR IMPALAS. THANK YOU FOR READING THIS COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731130June 29, 2015
AIR BAGS
AT START UP, THE SERVICE AIR BAG CAME ON DASH AND THE AIR BAG SEAT BELT LIGHT CAME ON. AND NOW IT STAYS ON. I SEE THIS SEEMS TO BE A REGULAR PROBLEM WITH THE IMPALA.. IF THAT MANY PEOPLE ARE HAVING THAT PROBLEM IT SEEMS TO ME TO BE A FAULTY SOMETHING AND A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730857June 28, 2015
AIR BAGS
WHEN ADJUSTING THE STEERING WHEEL THE SERVICE AIRBAG LIGHT WOULD COME ON. NOW IT COMES ON QUITE OFTEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730853June 28, 2015
ELECTRONIC STABILITY CONTROL (ESC)
LATELY AS I AM DRIVING A MESSAGE POPS UP ON THE DASH. IT SAYS SERVICE TRACTION CONTROL, SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. ALSO THE ABS LIGHT IS ON AND THE NO TRACTION LIGHT IS ON. THE REASON I AM REPORTING THIS IS BECAUSE I AM HEARING PEOPLE WHO HAVE THE SAME MODEL BUT DIFFERENT YEAR SAY THEY ARE THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730817June 27, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, SUSPENSION
TRACTION CONTROL LIGHT ON , CAR LOSE POWER AND HAS TROUBLE STOPPING WHEN BRAKES ARE DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730601June 26, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED, BEGAN TO SMOKE, AND CAUGHT FIRE. THE CONTACT SUSTAINED SMOKE INHALATION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10730635June 26, 2015
AIR BAGS
I WAS DRIVING NORTH ON ROUTE 24 - DIXIE HIGHWAY - SOUTH OF DAVISBURG ROAD / NORTH OF I-75 (OAKLAND COUNTRY, MI) AT 6PM ON THURSDAY JUNE 25, 2015. THERE WAS A CHEVY IMPALA DRIVING SOUTH IN THE NORTHBOUND LANE (I.E. HE WAS HEADING THE WRONG WAY). I AVOIDED HIM BY SWERVING BUT HE COLLIDED WITH A FORD EXPLORER HEADING NORTH. THE COLLISION WAS NOMINALLY A HEAD ON, OFFSET TOWARDS THE DRIVER'S SIDE. THE IMPALA WAS FAIRLY NEW, AFTERWARDS I CHECKED PICTURES ON THE WEB AND I'M PRETTY CONFIDENT IT WAS A MY 2006-2012 MODEL. THE EXPLORER WAS FAIRLY NEW AS WELL. I WAS ONE OF THE FIRST PEOPLE TO ARRIVE AT THE SCENE OF THE ACCIDENT. THE IMPALA DRIVER WASN'T WEARING HIS SEAT BELT AND WAS UNCONSCIOUS LAYING ACROSS THE FRONT SEATS WHEN I ARRIVED. THE WINDSHIELD WAS CRACKED WHERE HIS HEAD HAD STRUCK IT. THE HORN WAS SOUNDING AND IT LOOKED LIKE FUEL HAD BEEN SPILLED. I WANTED TO MAKES SURE THE CAR WAS OFF TO PREVENT A FIRE SO I REMOVED THE KEYS FROM THE IGNITION. THE HORN CONTINUED TO SOUND. IT WAS EVENTUALLY STOPPED WHEN SOMEONE DISCONNECTED THE CABLES FROM THE BATTERY. NONE OF THE AIRBAGS IN THE IMPALA HAD BEEN DEPLOYED. THERE WAS A KNOWLEDGEABLE VOLUNTEER NEAR BY WHO TOLD US NOT TO TOUCH THE DRIVER BECAUSE HE MAY HAVE SPINAL INJURIES. I SPENT THE NEXT THIRTY MINUTES AT THE SCENE AND PROVIDED A WRITTEN STATEMENT TO THE POLICE. BASED UPON THE WAY THE BODY WAS HANDLED, I AM ASSUMING THE DRIVER OF THE IMPALA WAS KILLED BY THE IMPACT. I AM SURPRISED THAT THERE WAS ENOUGH FORCE IN THE IMPACT TO KILL THE DRIVER (I ASSUME) BUT NOT ENOUGH TO DEPLOY THE AIRBAGS. THE DRIVER IN THE EXPLORER WAS INJURED BUT HER INJURIES DIDN'T LOOK ESPECIALLY SERIOUS AND HER AIRBAGS DEPLOYED. I BELIEVE THE IMPALA SHOULD BE INVESTIGATED / INSPECTED BY A TRAINED PROFESSIONAL TO ESTABLISH THE ROOT CAUSE ON WHY THE AIRBAG DIDN'T DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
1
#10730368June 25, 2015
ELECTRICAL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE POWER SHUT OFF AND THE POWER STEERING AND BRAKES FAILED. AS A RESULT, THE CONTACT CRASHED INTO A TREE AND MAILBOX. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED CHEST INJURIES, BUT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT RECEIVED THE NOTICE AFTER THE CRASH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10726058June 24, 2015
ELECTRICAL SYSTEM
2002 CHEVROLET IMPALA. CONSUMER SEEKS REIMBURSEMENT FOR LOCK CYLINDER ASSEMBLY RECALL REPAIRS. *SMD UPDATED 09/14/15*LJ UPDATED 10/25/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10727063June 24, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE SERVICE AIR BAGS WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 72,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730099June 24, 2015
AIR BAGS
I BOUGHT THE CAR A FEW WEEKS LATER THE AIR BAG LIGHT COMES ON. IT COMES ON AND TURNS OFF AT RANDOM TIMES. I HAVE CALLED THE DEALER AND THEY SAID THERE IS NO RECALLS FOR IT. I ALSO LOOKED ONLINE AND THERE IS MANY MORE PEOPLE HAVING THE SAME PROBLEM WITH THERE AIR BAG SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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