Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10733932July 14, 2015
AIR BAGS
SERVICE AIR BAG LIGHT CAME ON PERIODICALLY, THEN STAYED ON. WENT TO JEFF WYLER DEALERSHIP(SHELBYVILLE, KY). WAS TOLD THERE WAS CORROSION IN CABLE. REPAIRED A $98.00 DIAGNOSTIC FEE PLUS PARTS. WAS FIRST GIVEN OPTION OF NOT REPAIRING, AS THEY FORGOT TO TELL ME ABOUT THE DIAGNOSTIC FEE, OR REPAIR AT COST OF FEE. WAS REPAIRED ON JUNE 18, 2015. ON 7/12/15, LIGHT CAME BACK ON. IS NOT STAYING ON LONG ENOUGH FOR ME TO TAKE TO THE NEAREST DEALERSHIP IN EMINENCE, KY. JEFF WYLER CLOSED ITS LOCAL DEALERSHIP. CALLED GM YESTERDAY. NO RECALLS FOR MY VIN #. I AM CONCERNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733986July 14, 2015
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE SERVICE AIR BAG SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT BELT PETITIONER SENSOR WAS FAULTY. THE SENSOR WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733977July 14, 2015
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE PARKED VEHICLE. THE SECURITY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733663July 13, 2015
ELECTRICAL SYSTEM
AFTER REPLACING: BATTERY, STARTER, STARTER MODULE, IGNITION MODULE, AND TUMBLER LOCK ASSEMBLY THE SECURITY LIGHT COMES ON AND CAR WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733772July 13, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REDUCED ENGINE POWER WARNING LAMP AND THE SERVICE STABILITY TRACTION CONTROL WARNING LAMP ILLUMINATED. EACH TIME THE FAILURE RECURRED, THE SPEED DECREASED TO LESS THAN 20 MPH AND THE VEHICLE SHOOK AND VIBRATED ABNORMALLY. THE VEHICLE WAS TOWED TO A DEALER WHO REPLACED THE THROTTLE BODY POSITION SENSOR. THE MANUFACTURER STATED THAT THE ACCELERATOR PEDAL POSITION SENSOR WAS TO BE REPLACED IN A SPECIAL CONDITION COVERAGE CUSTOMER SATISFACTION CAMPAIGN. THE FAILURE DID NOT RECUR FROM THE DEALER'S REPAIR WHICH WAS OVER A YEAR AGO. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,700. *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733560July 13, 2015
ENGINE
I WAS DRIVING AT 20 MPH SLOWING TO TURN INTO MY PARKING LOT AT WORK AND SUDDENLY THE CAR JOLTED AND THE POWER DECREASED TO MAYBE HALF. THE CAR NEVER COMPLETELY SHUT OFF. I WAS ABLE TO COAST INTO A PARKING SPOT AT WORK WHEN I TRIED TO ACCELERATE THERE WAS NO POWER LEFT AT ALL. ALL I COULD DO WAS COAST, THE CAR STILL NEVER COMPLETELY SHUT OFF. THIS WAS EXTREMELY SCAREY, I JUST THANK GOD MY 5 YEAR OLD DAUGHTER WAS NOT WITH ME AT THE TIME!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733595July 13, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
I WAS DRIVING ON INTERSTATE 81 IN CNY WHEN MY DASH LIT UP AND SAID "SERVICE TRACTION CONTROL, REDUCE ENGINE POWER" AT THAT POINT MY CAR WOULD NOT DOWN SHIFT TO ACCELERATE. ABOUT 15 MILES DOWN THE ROAD MY CAR SAID "SERVICE THROTTLE CONTROL SENSOR", AND THE ENGINE SHUT OFF!!! I WAS JUST COMING OUT OF A HUGE WORK ZONE AND I LOST POWER STEERING AND POWER BRAKES IN THE LEFT LANE OF A 3 LANE HIGHWAY. I MADE MY WAY TO THE SHOULDER AS SAFELY AS I COULD AND WAS UNABLE TO RESTART MY CAR FOR AT LEAST 5 MINUTES!!!!!! 3 DAYS LATER IT DID IT ALL OVER AGAIN ON A COUNTRY ROAD THANKFULLY!!. I REMEMBER THE REDUCE ENGINE POWER SERVICE TRACTION CONTROL HAD ACTED UP ONCE BEFORE IN 2012 RIGHT AFTER I BOUGHT THE CAR. THIS NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONES ENGINE SHUTS OFF WHEN THEY ARE GOING FASTER THAN 45!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733454July 12, 2015
ELECTRICAL SYSTEM, ENGINE
WHEN YOU TRY START VEHICLE SECURITY LIGHT COMES ON AND VEHICLE DOES NOT START. THERE ARE MANY REPORTS OF THIS ISSUE NOTED ONLINE AND CUSTOMERS ARE SPENDING MONEY ON BATTERIES AND OTHER PARTS WITHOUT A FIX. GM NEEDS TO FIX THIS ISSUE SEEMS LIKE MANY NOTES ARE INDICATING DISGUST WITH THE COMPANY NOT RESPONDING TO THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733097July 10, 2015
ELECTRICAL SYSTEM, ENGINE
"SECURITY" WARNING ON MESSAGE DISPLAY. ENGINE DOES NOT START, HAVE TO WAIT MINUTES THEN CAR WILL START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733168July 10, 2015
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 35 MPH, THE VEHICLE LOST POWER AND JERKED. IN ADDITION, THE SERVICE STABILITY TRACTION AND POWER REDUCED WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733194July 10, 2015
TIRES
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS TIRES, SIZE: P225/55R17. WHILE DRIVING AT 40 MPH, THE CONTACT HEARD A LOUD POPPING NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIRE WAS SEPARATING. THE TIRES WERE REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE OF THE TIRE AND THE VEHICLE WAS 10,756.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732884July 9, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ABOUT 40MPH THEN MY CAR BROKE DOWN SPEED TRACTION SENSOR WAS ON AND ENGINE LIGHT CAME ON AND IT READ ENGINE POWER HAD BEEN REDUCED AS I KEPT DRIVING IT WAS JERKING AND NOT WANTING TO PICK UP SPEED I TURNED THE CAR OFF FOR ABOUT 30 MINUTES STARTED AGAIN TRACTION LIGHT OFF BUT CHECK ENGINE LIGHT STILL ON WENT TO OREILLY AND IT READ A CODE SAYING PEDAL POSITION SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732909July 9, 2015
UNKNOWN OR OTHER
THE CHECK ENGINE LIGHT KEEPS COMING ON, THE SCOPE SAYS VAPOR LEAK, I WAS TOLD TO REPLACE THE GAS CAP, SO I DID AND HAD THE ENGINE LIGHT TURNED OFF. IT CAME BACK ON ABOUT 2 WEEKS LATER, SO I WENT AND BOUGHT ANOTHER GAS CAP AND STILL THE ENGINE LIGHT COMES ON. WITH THE ENGINE LIGHT ON MY START ENGINE BUTTON WONT TURN THE ENGINE ON FOR ME. IS THERE ANY RECALL FOR SOMETHING LIKE THIS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733053July 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE DEALER STATED THAT THE ECM COMPUTER FAILED. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V35500 (ELECTRICAL SYSTEM); HOWEVER, THE ECM WAS NOT COVERED UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE; HOWEVER, THE CONTACT WAS NOT OFFERED A REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732653July 8, 2015
ENGINE
DRIVING ON A HIGHWAY, TRACTION CONTROL WARNING CAME ON, THEN A WARNING THAT ENGINE POWER REDUCED, THE CAR SLOWED DOWN FROM 65 TO 0 IN ABOUT 10 SECONDS. I WAS ABLE TO PULL OVER TO THE SHOULDER TO AVOID GETTING HIT, AND SHUT THE CAR OFF. WHEN I TRIED TO RESTART THE CAR, IT WOULD NOT TURN OVER. I SAT THERE FOR ABOUT 10 MINUTES AND TRIED TO START THE CAR AGAIN. I WAS ABLE TO START IT AND GET GOING AGAIN FINALLY, BUT WAS VERY NERVOUS TO DRIVE ON THE HIGHWAY ESPECIALLY SINCE I HAD MY GRANDCHILD IN THE CAR WITH ME AND CARS WERE BEHIND ME. THE SUDDEN LOSS OF POWER TO THE CAR COULD HAVE ENDED UP TRAGICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732525July 7, 2015
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE SERVICE TRACTION CONTROL SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT UNKNOWN SENSORS RELATED TO THE TRACTION CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732461July 7, 2015
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. AFTER SHIFTING INTO DRIVE AND PULLING OFF AT APPROXIMATELY 5 MPH, THE SERVICE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732123July 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732133July 6, 2015
WHEELS
ROUTINE ROTATION OF TIRES AT PEPBOYS AFTER ALIGNMENT REVEALED RADIAL PULL IN ALL 4 TIRES. PEPBOYS SENT ME TO GOODYEAR SERVICE STORES, GIRVIN RD. JAX FL.. THEY DEPTH GAUGED ALL 4 TIRES AT 25% AND STATED "THE EAGLE LS2 TIRES INSTALLED ON NEW CARS ARE NOT OF THE SAME QUALITY THAT ARE SOLD IN THE GOODYEAR STORES, IE INFERIOR.I FILED COMPLAINT TO GOODYEAR AND THEY SENT ME TO GOODYEAR STORES ATLANTIC BLVD JAX, FL. WHERE THEY CONFIRMED ALL4 TIRES HAD RADIAL PULL,( CAUSES VEHICLE TO PULL TO THE CURB) AND THEY COULD NOT CORRECT WITH ALIGNMENT. THEY OFFERED TO REPLACE THE TIRES WITH THE SAME EAGLE LS2 FOR $490.34, AN OUTRAGEOUS PRICE SINCE THE TIRES WERE DEFECTIVE. MGMT. AT THIS STORE ALSO STATED THE TIRES ON THE CAR ARE NOT THE SAME QUALITY THAT THEY SELL, AND THIS IS OUTRIGHT FRAUD ON THE PUBLIC SINCE THERE ARE NO MARKS ON THE TIRES INDICATING SECONDS OR OF LESSER QUALITY THEN STORE TIRES OF SAME SIZE AND MAKE. GORDON CHEV SERVICE MGR. ALSO SPOKE TO AGOODYEAR HIGH LEVEL MGMT PERSON AND SHE TO CONFIRMED GOODYEAR TIRES SOLD TO GM, WALMART, SEARS, AND OTHER OUTLETS ARE NOT OF THE SAME QUALITY AS THE SAME TIRE SOLD IN THE GOODYEAR STORE. THIS IS FRAUD ON THE PUBLIC AND NEEDS TO BE ADDRESSED POST HASTE. PLEASE HELP AS A SERIOUS ACCIDENT WILL SURELY HAPPEN WHEN THES DEFECTIVE TIRES CAUSE MY VEHICLE TO DRIFT OFF ROAD INTO THE CULVERT. UPDATED 10/06/15*LJ UPDATED 11/07/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732142July 6, 2015
UNKNOWN OR OTHER
THE CAR STARTED MAKING A LOUD SCREECHING NOISE, HAVEN'T BEEN ABLE TO DRIVE THE CAR. THE CAR WOULD START FOR A COUPLE OF DAYS AND ALL OF A SUDDEN THE BATTERY WAS DEAD AND ITS A NEW BATTERY ABSOLUTELY NOTHING WHEN THE KEY WAS TURNED. HAD IT JUMPED CAR FINALLY STARTED AND THE SCREECHING WAS LOUD AND CLOUD OF SMOKE STARTED. TURNED IT OFF WOULDN'T START AGAIN. I BELIEVE IT IS COMING FROM THE SERPENTINE PULLEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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