Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10725518June 16, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. UNDER THE FRONT PASSENGER SIDE SEAT, THE WIRING HARNESS FOR THE AIR BAG FRACTURED AND THE AIR BAG WARNING LAMP DID NOT ILLUMINATE TO INDICATE A FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE AIR BAG WIRING CONNECTOR. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08V517000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 53,977. MA 08/05/15 UPDATED 9/24/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725134June 14, 2015
VEHICLE SPEED CONTROL, POWER TRAIN, ENGINE
I WAS DRIVING DOWN THE STREET AND OUT OF NOWHERE THE ENGINE LIGHT CAME ON AND SAID ENGINE REDUCED POWER. THE CAR SEEMED TO SLOW DOWN AND NOT HAVE POWER. IF I CAME TO A STOP AND BEGAN TO DRIVE AGAIN, THE CAR BARELY ACCELERATED AND THE TRANSMISSION JERKED EVERY SINGLE TIME IT SHIFTED. I HAD EVERY CAR GOING AROUND ME DOWN THE BUSY STREET, BECAUSE THE CAR WOULD BARELY GO. I WAS WORRIED I WOULDN'T EVEN MAKE IT HOME AND THAT THE TRANSMISSION WAS GOING TO HAVE SERIOUS PROBLEMS ALONG WITH THE ENGINE AS IT JERKED ROUGHLY WITH EVERY GEAR CHANGE. THIS IS SOMETHING THAT NEEDS TO BE RECALLED IMMEDIATELY! IT COULDN'T HAVE HAPPENED AT A WORSE TIME, AS I JUST PURCHASED THIS CAR A FEW WEEKS AGO, HAVE MY FIRST CHILD ON THE WAY, AND JUST GOT A HOUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725136June 14, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAME TO GET IN AND UNLOCK CAR WHEN I NOTICED ONLY THE FRONT PASSENGER DOOR UNLOCKS. HAD TO CLIMB THROUGH THE CAR (WHILE 5 MONTHS PREGNANT) TO UNLOCK BOTH BACKSEAT DOORS FOR MY NIECE AND INFANT NEPHEW TO GET THEM IN THE CAR. THE 3 LOCKS, BESIDES PASSENGER FRONT, ONLY WORK MAYBE ONCE A WEEK RANDOMLY. I HAVE MY FIRST CHILD ON THE WAY IN NOVEMBER, AND NOW I HAVE TO WORRY IF I WILL HAVE TO SET MY BABY ON THE GROUND DURING WINTER TO CLIMB THROUGH THE CAR TO UNLOCK THE BACK DOOR MANUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724981June 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED, THE IGNITION KEY IN THE START POSITION WOULD NOT START THE VEHICLE. ALL THE OTHER ELECTRICAL FUNCTIONS WERE WORKING NORMALLY. THE CONTACT STATED THAT THE SECURITY WARNING LIGHT ILLUMINATED DURING THE FAILURE. IT TOOK THE CONTACT TEN MINUTES TO START THE VEHICLE. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE KEY IGNITION CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724283June 9, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723840June 7, 2015
ELECTRICAL SYSTEM
MAKES A TICKING SOUND WHEN OPEN DOOR OR JUST SITTING WHEN OFF. HAVE HAD FIXED $400 AND DOING SAME THING AGAIN. EVERYONE I KNOW WHO HAVE IMPALA DOING SAME THING SOMETHING NEED TO BE DONE .CAN'T KEEP PAYING $400 .I LOVE IMPALA BUT ABOUT READY TO TELL EVERYONE I KNOW NOT TO BUY I HAVE 3 IMPALAS. THE 2010 WANT QUIT TICKING AND THE 2003 LIGHTS WANT STAY ON. READY TO HIT FACEBOOK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723851June 7, 2015
ELECTRICAL SYSTEM
TURN IGNITION TO START ALL DASH LIGHTS AND POWER TURNS ON. NO CRANK NO START WAIT ABOUT TEN MIN TRY IT AGAIN THE CAR STARTS PERFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723893June 7, 2015
ELECTRICAL SYSTEM
VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. KEY WOULD TURN, BUT NOTHING HAPPENED EVEN THOUGH THE LIGHTS AND ACCESSORIES WERE ON. AFTER A FEW MINUTES, THE VEHICLE WOULD START NORMALLY. DEALER ATTEMPTED TO FIX BY REPLACING THE BATTERY TWICE, BUT DID NOT CORRECT THE PROBLEM. IN DECEMBER 2013, THE IGNITION SWITCH CYLINDER WAS REPLACE. THE PROBLEM HAS NOT RECURRED, BUT NOW THE TIRE PRESSURE WARNING CAN NOT BE SHUT OFF. NO FURTHER DEALER ACTION HAS CORRECTED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723753June 6, 2015
AIR BAGS
WHEN TRYING TO START THIS VEHICLE IT WILL NOT CRANK OVER. THE LIGHTS ON THE DASH LIGHT UP AND THE PROPER NOISES AS IF YOUR STARTING YOUR CAR COME ON; HOWEVER THE SERVICE AIRBAG SIGN COMES ACROSS MY DASH AND THE CAR WILL NOT CRANK OVER. I TRIED TO USE THE KEYLESS ENTRY AND THIS DOES NOT WORK EITHER. I HAVE PLACED A PASSENGER IN THE FRONT PASSENGER SIDE OF VEHICLE AND AFTER LEAVING THE IGNITION SWITCH TO ON FOR A FEW MINUTES THE CAR WILL THEN CRANK OVER. IT WILL EITHER START OR JUST CRANK OVER AND ACT AS THOUGH IT WILL START. IF IT DOES NOT START THE FIRST ATTEMPT I WAIT SEVERAL MORE MINUTES AND MESS AROUND GETTING IN AND OUT OF THE PASSENGER SEAT. IT WILL CRANK OVER AND START. AFTER READING SEVERAL COMPLAINTS ON... HTTP://WWW.IMPALAFORUMS.COM/CHEVY-IMPALA-8TH-GEN-DISCUSSION/328381-SERVICE-AIR-BAG.HTML#/FORUMSITE/20859/TOPICS/328381 I WONDER WHY THERE CANNOT BE A RECALL ISSUED ON THIS? IT APPEARS TO BE AN ONGOING SAFETY ISSUE. I HAVE HAD THIS AT THE DEALERSHIP WITHOUT SUCCESSFULLY BEING REPAIRED. IS THERE ANYTHING YOU CAN DO ABOUT THIS? I DO NOT FEEL SAFE IN MY OWN VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723783June 6, 2015
ELECTRICAL SYSTEM, ENGINE
HAD PURCHASED VEHICLE FROM DEALER IN ASHLAND VA BACK IN SEPTEMBER 2014. HAD NO CONCERNS ABOUT THE VEHICLE UNTIL FIRST TRIP NOT DRIVING VEHICLE FOR A WEEK AND UPON RETURN VEHICLE WOULD NOT START. HAD JUMPED STARTED VEHICLE AND GOT CHECK ENGINE LIGHT WHICH WAS ON FOR THREE DAYS THEN CUT OFF. IN FEBRUARY 2015 HAD NOT DRIVEN VEHICLE FOR TWO WEEK PERIOD AND UPON RETURN VEHICLE WOULD NOT START AGAIN. CHECKED BATTERY AND HAD REPLACED ALONG WITH CLEANING POSITIVE BATTERY POST FOR CORROSION. CHECK ENGINE LIGHT WAS ON FOR TWO TO THREE DAYS THEN CUT OFF - CHECK CODE AT FIRESTONE DEALERSHIP SHOWED CODE P2135 - DEALERSHIP COULD NOT DETERMINE WHERE POSSIBLE POWER DRAINAGE COULD BE COMING FROM AND RECOMMENDED TO TAKE VEHICLE TO CHEVY DEALERSHIP AND HAVE THEM TEST FOR POWER DRAINAGE. AS LONG AS THE VEHICLE IS STARTED/USED WITHOUT PROLONGED PERIOD OF INACTIVITY, VEHICLE OPERATION FOR THIS MODEL YEAR IS ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723374June 4, 2015
STRUCTURE:BODY
THE POWER LOCKING MECHANISM FAILURE. THE ONLY DOOR THAT CAN BE UNLOCKED BY THE KEY FOB IS THE DRIVER'S DOOR. ALL OF THE OTHER DOORS MUST BE MANUALLY UNLOCKED. IF SOMEONE NEEDS TO ENTER THE VEHICLE FROM THE PASSENGER SIDE, THE WINDOW MUST BE OPENED TO ALLOW THE PERSON ON THE PASSENGER SIDE OF THE VEHICLE TO REACH IN AND UNLOCK THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND WAS TOLD THE THE ACTUATOR IN THE DOORS WERE MALFUNCTIONING, AND THE COST WOULD BE $1,300.00 TO HAVE THEM REPAIRED. VEHICLE HAS NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723401June 4, 2015
UNKNOWN OR OTHER
WE HAVE BEEN HAVING ISSUES WHEN INSERTING OUR KEY IN THE IGNITION THAT THE SECURITY LIGHT COMES ON AND OUR CAR WONT START FOR 20 PLUS MINS, WE TOOK THE CAR TO THE DEALERSHIP AND WERE TOLD THIS IS SOMETHING THAT IS KNOW WITH GM BUT NOT RECALLED IS THERE ANYTHING THAT IS BEING DONE TO HELP SINCE THIS IS A KNOWN ISSUE OR ARE WE JUST STUCK PAYING OUT OF POCKET TO HAVE THIS FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723523June 4, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
YOU CAN BE DRIVING AT ANY SPEED AND ALL OF THE SUDDEN YOUR TURN SIGNALS STOP WORKING. THEY WILL WORK WELL FOR HOURS THEN WHEN YOU GO TO MAKE A TURN THEY EITHER WILL NOT TURN ON OR TURN ON FOR A COUPLE SECONDS AND THEN TURN OFF. IF YOU LIGHTLY TAP THE EMERGENCY FLASH BUTTON THEY WILL START WORKING AGAIN BUT IF YOU TAP THE EMERGENCY FLASH BUTTON TO HARD YOUR EMERGENCY FLASH LIGHTS TURN ON. IT REALLY CONCERNS ME WHEN I TRY TO MAKE A LEFT HAND TURN ON THE HIGHWAY IN THE FAST LANE AND THEY STOP WORKING. I FEEL THIS IS WORSE THEN THE KEY PROBLEM GM HAS HAD BECAUSE THEY WORK ON AND OFF AT ANY GIVEN TIME WITHOUT WARNING. I HAVE SPOKE WITH A NUMBER OF PEOPLE WITH THE SAME PROBLEM WITH THE TURN SIGNALS AND THEY HAVE ADVISED ME THAT IT WILL RUN ANYWHERE FROM THREE TO FOUR HUNDRED TO HAVE REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721946June 3, 2015
ELECTRICAL SYSTEM
2004 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS AND REQUESTS REIMBURSEMENT FOR THE IGNITION SWITCH HE PAID TO HAVE REPLACED. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723133June 3, 2015
SEAT BELTS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE SEAT BELT WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,949.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723074June 2, 2015
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA.WHILE DRIVING AT 55 MPH, THE WINDSHIELD WIPERS FAILED TO FUNCTION. THE FAILURE RECURRED ONCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 86,870.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722846June 2, 2015
UNKNOWN OR OTHER
THE AIR CONDITIONING SYSTEM STOPPED PROVIDING COLD, DRY AIR FOR A PERIOD OF ABOUT 15 MINUTES. THEN, THE COLD, DRY AIR RETURNED. THE AIRFLOW THROUGH THE VENTS NEVER DECREASED, ONLY THE TEMPERATURE AND HUMIDITY IN THE CABIN CHANGED. THIS HAS OCCURRED INTERMITTENTLY THROUGHOUT THE SUMMER OF 2014, APPROXIMATELY 20 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722857June 2, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN DRIVING UP AN INCLINE AT VARIOUS SPEEDS, THE VEHICLE WOULD INDEPENDENTLY LOSE POWER OR FAIL TO ACCELERATE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10722933June 2, 2015
ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ON THE MORNING OF TUESDAY, JUNE 2ND, 2015 JUST AFTER 10AM I WAS LEAVING MY APARTMENT MANAGERS OFFICE AND WHEN I WAS GOING IN REVERSE AND THEN TO DRIVE AND TOUCHED THE ACCELERATOR THE IMPALA BEGAN TO SHAKE AND ON THE DASHBOARD IT SAID THE ENGINE POWER REDUCED TO HALF AND THERE WAS A PROBLEM WITH THE STABILITRAK. WHEN I PARKED IN FRONT OF MY APARTMENT BUILDING, I TURNED THE CAR OFF THEN BACK ON AND IT WAS STILL SHAKING/ IDLING ROUGH AND ON THE DASHBOARD IS CONTINUED TO READ, "ENGINE POWER REDUCED BY HALF" AND MENTIONED STABILITRAK. THE ENGINE LIGHT WAS ALSO ON DURING THIS TIME. I LEFT THE CAR AND RETURNED 10 MINUTES LATER AND ENGINE LIGHT WAS STILL ON AND WHILE IT NO LONGER IDLED ROUGHLY, IT STILL HAD STIBILITRAK ON THE DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723009June 2, 2015
SUSPENSION
MY 2000 CHEVY IMPALA HAS REAR END NOISES WHEN DRIVING OVER SLIGHT ROAD BUMPS. MY MECHANIC INSPECTED CAR REAR END AND FOUND BOTH REAR STRUT TOWERS BADLY RUSTED, ESPECIALLY IN TRUNK, WITH NOT MUCH SUPPORT FOR STRUT MOUNTS. I WAS TOLD THE REAR END WILL EVENTUALLY COLLAPSE AND CAR WILL NOT BE DRIVABLE. CURRENTLY, THERE IS VERY LITTLE ROOM BEFORE STRUT MOUNTS WILL TOUCH BOTH REAR TIRES DUE TO RUSTED STRUT TOWERS, A DEFINITE SAFETY CONCERN. WHAT I READ ELSEWHERE IS THAT ON THE FIRST 2000 NEW YEAR W-BODY DESIGN, THERE IS OVERLAPPING SHEET METAL AT THE TOP OF THE TOWERS, THAT GM DID NOT SEAL. SO IT'S A HUGE MOISTURE TRAP, CAUSING RUST TO OCCUR. LATER YEARS GM PUT IN PLASTIC SHIELDS IN THE WHEEL WELLS. AND WHETHER THEY PUT A SEALER IN WHERE THE METAL PANELS OVERLAP WASN'T MENTIONED. THIS 15 YEAR OLD CAR HAS VERY LITTLE OVERALL BODY RUST, BELOW AVERAGE MILES, MECHANICALLY RUNS GREAT AND HAS MANY MORE MILES TO GO. IT IS UNFORTUNATE THIS GM OBVIOUS DESIGN FLAW NOW HAS TO COST ME TO REPAIR IF I WANT TO CONTINUE DRIVING MY CAR. VERBAL ESTIMATES QUOTED ARE ACTUALLY MORE THAN KELLY BLUE BOOK VALUE OF THE CAR. I HAVE BEEN A LOYAL CHEVY OWNER STARTING WITH MY FIRST 1963 CHEVY BISCAYNE. THIS IS MY FIRST MAJOR COMPLAINT ABOUT GM BECAUSE THIS IS NOT DUE TO MY ABUSE OR NEGLIGENCE. HOWEVER, DUE TO THE LACK OF FORESIGHT TO THIS DESIGN FLAW, GM SHOULD TAKE RESPONSIBILITY FOR THIS SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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