Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10743580July 27, 2015
POWER TRAIN
WHEN TAKING OFF THE VEHICLE WOULD JERK INTO GEAR AFTER A SLIGHT SPUTTER. YOU HAVE TO LET THE TRANSMISSION GET FULLY HOT (RUNNING FOR 10-15 MINUTES EVEN ON A HOT DAY) FOR IT NOT TO JERK WHEN PULLING OFF OR LET IT SLIGHTLY COAST BEFORE GIVING GAS TO KEEP FROM JERKING. ONCE IT'S GOOD AND HOT I HAVE NOT SEEN ANY OTHER PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743560July 26, 2015
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE TRANSMISSION SHIFTER LEVER IS STUCK IN PARK AND THE KEY IS STUCK IN THE IGNITION SWITCH DUE TO A VERY POOR ELECTRICAL DESIGN. THE ELECTRICAL WIRES ATTACHED TO THE CONNECTOR THAT OPERATES THE SOLENOID THAT UNLOCKS THE TRANSMISSION SHIFTER BUTTON IN THE PARK POSITION AND THAT ALSO CONNECTS TO THE IGNITION SWITCH AND OPERATES VARIOUS FUNCTIONS SUCH AS RELEASING THE IGNITION KEY AND ALLOWS THE VEHICLE ELECTRICAL SYSTEM TO BE COMPLETELY TURNED OFF ,BREAKS OFF DUE TO ELECTRICAL WIRES BEING TOO SHORT AND THE BACK AND FORTH MOVEMENT OF THE SHIFTER . CHECKING THE ONLINE BLOGS THIS IS A KNOWN ISSUE THAT HAS BEEN HAPPENING ON SEVERAL GM VEHICLES FOR SOME TIME WITHOUT ANY RECALLS DESPITE CONSTANT CUSTOMER COMPLAINTS DUE TO THE VERY POOR DESIGN. SOME DEALERS HAVE SUGGESTED LEAVING THE KEY IN THE IGNITION SWITCH AND UNLOCKING AND LOCKING THE VEHICLE WITH THE KEY FOB. THIS INVITES VEHICLE THEFT AND BY NOT HAVING THE ELECTRICAL SYSTEM COMPLETELY TURNED OFF, THE BATTERY RUNS DOWN AS THE ACCESSORIES AND IGNITION IS STILL TURNED ON AND THE TRANSMISSION LIGHTS ON THE INSTRUMENT PANEL REMAINS LIGHTED. SOME CUSTOMERS HAVE HAD REPEAT REOCCURRENCES AFTER HAVING THE ISSUE REPAIRED AT A COST OF BETWEEN $500 AND $600. AFTER INSPECTING THE OPERATION OF THE SHIFTER AND THE AFFECT IT HAS ON THE ELECTRICAL WIRING IT IS OBVIOUS THAT THE WIRING WILL FAIL AND IN THE BLOGS AS EARLY AS WHILST UNDER WARRANTEE. I AM CONCERNED IF THERE ARE ANY OTHER ISSUES THAT MAY OCCUR ESPECIALLY SAFETY ONES AS THERE IS 5 WIRES I DO NOT KNOW THE FUNCTION OF EACH WIRE . CAN YOU PLEASE INVESTIGATE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743470July 25, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
WHILE I WAS DRIVING MY CAR, ABOUT TO ACCELERATE, ALL OF A SUDDEN, A "SERVICE TRACTION CONTROL" MESSAGE CAME ON AND SECONDS AFTER THAT, THERE WAS A "ENGINE POWER IS REDUCED" MESSAGE. AT THIS POINT THERE WAS SOME HESITATION IN THE VEHICLE. I PULLED OVER AND SHUT THE CAR OFF. WHEN I TURNED THE CAR ON, AFTER 2 MINUTES, I RECEIVED THE SAME MESSAGE. I TOOK THE VEHICLE TO MY MECHANIC, AND HE COULDN'T FIND ANYTHING WRONG WITH IT. I CALLED MY LOCALE GM DEALER AND FOR A "NOMINAL" CHARGE, THEY WOULD TAKE A LOOK AT IT. SINCE THEN, I HAVE RESEARCHED IT ON LINE, AND HAVE FOUND THAT THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE. IT IS A SHAME THAT GM HAS DONE NOTHING TO FIX THIS. I'M GLAD I WAS NOT ON THE HIGHWAY WHEN THIS HAPPENED, AS THE LOSS OF SPEED AND LACK OF ACCELERATION COULD HAVE CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743471July 25, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
THE VATS SYSTEM WILL NOT LET ME START MY CAR FOR 10 TO 20 MINUTES. THE SYSTEM HAS BROKEN DOWN AND MY THINKING IS THAT GM SHOULD HAVE A RECALL TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743265July 24, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING 40 MPH, THE VEHICLE INDEPENDENTLY JERKED TO THE LEFT AND RIGHT WITHOUT WARNING. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A CURB. THE VEHICLE ROLLED OVER THREE TIMES AND LANDED UPRIGHT. THE CONTACT STATED THAT THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. MINOR INJURIES WERE SUSTAINED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10743364July 24, 2015
AIR BAGS, WHEELS
MY SERVICE AIR BAG LIGHT STAYS ON. I HAD IT CHECKED OUT. THE PASSENGER SEAT SENSOR IS FAULTY OR HAS FAULTY WIRING. IT'S A NEWER VEHICLE, I CURRENTLY HAVE 72,000 MILES ON IT. AND IS A SAFETY CONCERN FOR ANYBODY ESPECIALLY MY KIDS WHO RIDES IN MY PASSENGER SEAT. THE SENSOR WILL NOT ACKNOWLEDGE ANY WEIGHT ON THE SEAT AND WILL NOT ACTIVATE IF I WERE TO GET INTO AN ACCIDENT. I CALLED UP A WHILE BACK AND PUT IN A COMPLAINT. SOMEBODY CALLED ME BACK BUT NEVER ANSWERED MY PHONE OR MESSAGES I HAD LEFT. I'VE RESEARCHED THIS ISSUE AND HAVE NOTICED THERE'S A LOT OF PEOPLE WITH THE SAME PROBLEM. I EXPECT CHEVY TO STAND BY THEIR PRODUCT AND ADDRESS THIS ISSUE. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735937July 23, 2015
VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SUDDENLY LOSE POWER AND WOULD NOT ACCELERATE. THE CONTACT INDICATED THAT WHEN THE FAILURE OCCURRED, THE TRACTION CONTROL AND REDUCE POWER SENSOR LIGHTS ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. UPDATED 01/25/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679167July 22, 2015
ELECTRICAL SYSTEM
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RECALL NOTICE, BUT NO PARTS. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735790July 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 45 MPH, THE VEHICLE LOST POWER AND STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER IT WAS PARKED FOR AN HOUR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735879July 22, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
MY STABILITY CONTROL LIGHT CAME ON WHEN I STEERED TO THE LEFT. STEERING WAS DIFFICULT IN THE VEHICLE AND THE STEERING WHEEL/ CAR SHOOK AT LOW SPEEDS. DEALER WAS INFORMED OF STEERING NOISE AFTER PURCHASE OF VEHICLE. DEALER DID NOT RECOGNIZE ANY ISSUE. RACK AND PINION WAS REPLACED AT 50,000 BY MECHANIC. RACK AND PINION SNAPPED AT 90,000 LEAVING NO STEERING ABILITY IN VEHICLE. DEALER AND GM INFORMED AS THIS IS A SERIOUS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735559July 21, 2015
UNKNOWN OR OTHER
THE FIRST INCIDENT WAS IN JANUARY. WE HAD SOME BAD WEATHER AND I THOUGHT IT CAUSED THE PROBLEM. BUT RECENTLY, THE CAR LOSS POWER AGAIN AND WOULD NOT ACCELERATE. THE LOSING POWER AND THE TRACTION LIGHT CAME ON.I MENTIONED THIS TO THE DEALER WHEN I WENT FOR THE FIRST RECALL FOR THE IGNITION SWITCH. THE REP AT CHEVYLAND IN SHREVEPORT , LA. WAS DISINTERESTED. I ALSO MENTIONED THAT THERE WAS A KNOCKING NOISE IN THE DASH. HE ADVISED ALL THE IMPALAS HAVE THAT BUT IT IS NOT A SAFETY ISSUE. I NOW RECEIVED THE RECALL LETTER STATING THE VERY THING I ADVISED THE REP OF. NOW THEY ARE SAYING THEY MAY OR MAY NOT COVER IT. THIS IS A SAFETY ISSUE. IF I AM TRYING TO ACCELERATE AND CAN NOT I COULD BE HIT BY AN 108-WHEELER OR ANYTHING COULD HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735593July 21, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
TRACTION CONTROL NEEDS SERVICE MESSAGE DISPLAYED, THEN THROTTLE DISABLED MESSAGE DISPLAYED SHUTTING THE ENGINE OFF GOING DOWN THE ROAD. SO THEREFOR NO POWER STEERING, BRAKES ETC . ONCE PULLED ONTO SHOULDER CAR WOULD NOT CRANK. HAD TO WAIT FIVE MINUTES UNTIL THE GAUGES FLICKERED AND THEN CAR WAS ABLE TO BE RESTARTED. THIS IS HIGHLY DANGEROUS IF NOT WHERE TO PULL OFF OR BEING FOLLOWED CLOSELY. NOT TO MENTION NOT POWER STEERING ASSIST OR BRAKE ASSIST. THIS COULD VERY EASILY CAUSE A CRASH AND THERE FOR SHOULD BE A RECALL ISSUED BEFORE PEOPLE ARE INJURED OR KILLED BY THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735058July 20, 2015
ELECTRICAL SYSTEM
DOOR LOCKS WON'T UNLOCK. THEY WILL LOCK MOST OF THE TIME WHEN PUT IN GEAR. THEY WON'T UNLOCK EXCEPT MANUALLY. WE HAVE GRAND CHILDREN IN BACK SEAT AT TIMES. IF WE GOT INTO AN ACCIDENT YOU CAN'T OPEN REAR DOORS AND YOU CAN'T REACH LOCK LEVER TO RELEASE. CAR HAS ABOUT 65000 MILES ON IT AND LOCKS STARTED ACTING UP AROUND 40000 MILES. NOW THEY ARE ALL DEFECTIVE. ONE WAS REPLACED UNDER WARRANTY AROUND 30000 MILES. CAR HAS BEEN KEPT IN GARAGE SINCE NEW, I THINK THIS SHOULD BE A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735103July 20, 2015
VEHICLE SPEED CONTROL
WHILE DRIVING, MY CAR GIVES A MESSAGE OF "REDUCED ENGINE POWER" AND COMPLETELY SHUTS OFF...REGARDLESS OF WHAT SPEED I AM DRIVING. THIS HAS HAPPENED 3 TIMES IN THE PAST 2 DAYS. VERY UNSAFE! I HAVE READ ONLINE OF HUNDREDS OF THIS SAME TYPE VEHICLE HAVING THIS PROBLEM. WHY ISN'T THIS A RECALL ISSUE? I BELIEVE ANOTHER CAR MANUFACTURER HAD A SIMILAR ISSUE WITH ONE OF THEIR ACCELERATOR PARTS AND THAT COMPANY RECALLED AND REPLACED THESE PARTS FOR NO CHARGE TO THE OWNER. I BELIEVE CHEVROLET NEEDS TO DO THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734681July 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE STARTING THROTTLE DISABLED WARNING MESSAGE ILLUMINATED. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734476July 16, 2015
UNKNOWN OR OTHER
IVE OWNED 2 IMPALAS AND MY SISTER IN LAW OWNS ONE ALSO. ALL 3 HAVE HAD PROBLEMS WITH DOOR LOCK ACTUATORS NEEDING REPLACING. DOORS NEED TO BE OPENED MANUALLY FROM INSIDE OR OUT. IT COST APPROX. $500.00 TO REPLACE IF NOT UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734507July 16, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WHILE TURNING VEHICLE TO THE RIGHT OR LEFT, WHIRRING NOISE OCCURS COMING FROM FRONT SUSPENSION. NOTABLE POWER LOSS WHEN ACCELERATING TO THE RIGHT OR LEFT INTO ONCOMING TRAFFIC CREATING A DANGEROUS SITUATION FOR OCCUPANT AND ONCOMING TRAFFIC. WHEN THIS INCIDENT OCCURS, THE TRACTION CONTROL LIGHT LUMINATES ON THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734259July 15, 2015
STEERING, SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE STEERING FAILED AND THE CONTACT HEARD A CLICKING NOISE. THE BRAKES ALSO FAILED AND THE CONTACT CRASHED THE VEHICLE INTO A GUARDRAIL AND A TREE. THE CONTACT'S TONGUE WAS SEVERED AND HE SUFFERED INJURIES TO THE BRAIN, NECK, AND BACK. THE CONTACT WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 34,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10734355July 15, 2015
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE MAKING A RIGHT OR LEFT TURN AT APPROXIMATELY 20 MPH IN RAINY WEATHER, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733832July 14, 2015
ELECTRICAL SYSTEM
THIS IS THE THIRD TIME SINCE I BOUGHT THIS CAR (NEW) THAT THE WIRING ON THE SHIFT LOCK HAS FAILED. THE PROBLEM IS WELL REPORTED ON THE WEB FOR 2007 AND 2008 IMPALAS. THE CAR HAS BEEN TOWED EACH TIME AND WIRES FIXED . THE COST HAS BEEN RUNNING #300.00 TO $150.00 AND THE FIX LAST ABOUT TWO YEARS,I HAVE GOOGLED THE PROBLEM AND FOUND MANY OTHERS SUFFERING THE SAME PROBLEM,YET YOUR RECALL LOG SHOWS NOTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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