Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10748857August 15, 2015
AIR BAGS
THE "SERVICE AIR BAG" LIGHT COMES ON AND TURNS OFF OCCASIONALLY. THERE DOES NOT SEEM TO BE SOMETHING IN PARTICULAR THAT HAPPENS FOR THE "SERVICE AIR BAG" TO EITHER COME ON OR SHUT OFF, BUT FROM WHAT I HAVE HEARD THIS IS NOT AN ISSUE WITH THE AIR BAG. IT HAS BEEN TO THE CHEVY DEALER MORE THAN ONCE (NOT FOR THAT LIGHT) AND THEY HAVEN'T EVEN MENTIONED IT. VERY NERVOUS THAT IF SOMETHING WERE TO BE WRONG WITH THE AIR BAG, HOW WOULD I POSSIBLY KNOW WHEN THE LIGHT WAS ACTUALLY STATING A REAL PROBLEM??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748858August 15, 2015
WHEELS
THE SERVICE TIRE MONITOR SYSTEM LIGHT COMES ON, AND FROM ASKING MECHANICS AND OTHERS THAT HAVE HAD THIS ISSUE, IT IS NOT JUST THE REPLACEMENT OF A SENSOR OR PART. WAS VERY NERVE RACKING WHEN IT FIRST HAPPENED SINCE I THOUGHT THAT THERE WAS A SERIOUS PROBLEM WITH ONE OF MY TIRES (SINCE IT SHOWED ONE AT 0 PSI), BUT IT WAS JUST A GLITCH. IF SOMETHING REALLY WAS WRONG, I WOULD HAVE NO IDEA SINCE THIS SEEMS TO BE A PROBLEM THAT HAPPENS OCCASIONALLY WITHOUT THERE BEING A REAL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748875August 15, 2015
UNKNOWN OR OTHER
IN OCTOBER 2014 I WAS DRIVING DOWN THE HIGHWAY GOING TO WORK AND THE CAR WENT FROM 65 TO 20, THEN IT STARTED SHAKING. I PULLED OVER AND THE CAR WAS FINE. I GOT BACK IN THE CAR AND IT DID THE SAME THING. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY WOULD SEE WHAT WAS WRONG WITH IT. I WAS ALREADY WORKING WITH GM ON THE SAME ISSUE AND NOTHING WAS DONE. I TOOK MY VEHICLE TO DAVE'S MUFFLERS IN FEBRUARY 2015 AND THEY FIXED THE THROTTLE BODY. 6 MONTHS LATER I AM HAVING THE SAME ISSUE. DAVE'S MUFFLERS SAID THEY ORDERED THE PART FROM THE DEALERSHIP AND I JUST GOT THE CAR FIXED IN FEBRUARY 2015. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT AND MY FAMILY COULD HAVE BEEN KILLED. THERE IS A SITE WITH NUMEROUS OF THE SAME COMPLAINTS WITH THIS VEHICLE AND A RECALL REALLY NEEDS TO BE ISSUED BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748772August 14, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING 20 MPH, AN ABNORMAL NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE FRONT PASSENGER AND DRIVER LOWER CONTROL ARMS AND PINIONS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748360August 13, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE CONTACT HEARD A CHIME AND THE WARNING MESSAGES FOR THE BRAKES, TRACTION CONTROL, AND STABILIZER WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE ELECTRICAL HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,010.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748426August 13, 2015
ELECTRONIC STABILITY CONTROL (ESC)
AFTER BACKING OUT OF A PARKING SPOT, MAKING A LEFT HAND TURN AND PULLING AWAY, THE BRAKES APPLY ON THEIR OWN, THE TRACTION CONTROL LIGHT FLASHES ON, AND A GRINDING NOISE IS HEARD. THE WEATHER AT THE TIME WAS CLEAR AND SUNNY, AND THE SURFACE OF THE PARKING LOT WAS DRY ASPHALT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748539August 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING 70 MPH, SUDDENLY THE VEHICLE INDEPENDENTLY DECELERATED AND THE TRACTION CONTROL LIGHT ILLUMINATED. THE CONTACT STATED THE VEHICLE ALSO INTERMITTENTLY FAILED TO ACCELERATE WHEN IDLED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 156,830.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748606August 13, 2015
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE AT B&B AUTOMOTIVE ON JULY 6TH, 2015. THIS VEHICLE HAD 43,850 MILES ON IT. I TEST DRIVED THE VEHICLE, EVERYTHING WAS PERFECT. ON JULY 17TH I REALIZED WHILE DRIVING THE VEHICLE IN "THE MESSAGE CENTER" SECURITY CAME UP. I IGNORED IT BECAUSE THE CAR WAS STILL DRIVING PERFECTLY. THAN A WEEK LATER IT CAME UP AGAIN WHILE I WAS DRIVING BUT NOTHING HAPPENED. I CALLED B&B AND NOTIFIED THEM OF THE ISSUE AND THEY TOLD ME TO MAKE AN APPOINTMENT BECAUSE MY CAR IS UNDER A AVP WARRANTY. 2 DAYS LATER I TRIED TO START MY CAR AND IT WOULDN'T START AT ALL! NOT EVEN CRANK. I TRIED 3 TIMES AND IT STILL WOULD NOT START. BECAUSE I WAS JUST GETTING OFF AT 11:45PM NO ONE WAS ABLE TO COME OUT AND HELP ME FROM B&B. I TOOK THE KEY OUT FOR ABOUT 5 MINUTES AND TRIED TO START IT UP AGAIN AND IT STARTED. 2 WEEKS LATER ON MY WAY TO WORK I TRIED TO START MY CAR AND IT WOULDN'T. I HEARD A CLICKING SOUND THIS TIME BUT IT WOULDN'T START. I CALLED B&B THEY SAID TO BRING IT IN OR GET IT TOWED, I EXPLIANED TO THEM I WAS ON MY WAY TO WORK. I TRIED TO START IT AGAIN AND GAVE IT GAS AND IT WORKED. NOW I HAVE TO GIVE IT GAS IN ORDER FOR IT TO WORK. I CALLED B&B AND NOTIFIED THEM BECAUSE I HAVEN'T EVEN HAD THE CAR FOR A MONTH AND THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED. I TOLD THEM I CALLED IN AND REPORTED THIS ISSUE 3 TIMES THEY SAID IT'S BEEN OVER 30 DAYS SO IT WOULD NOT BE COVERED UNDER WARRANTY. THAT IS NOT FAIR! I TRUSTED THEM IN TRADING MY CAR IN FOR THIS VEHICLE. I WORK FULL-TIME WITH 2 CHILDREN UNDER 4 AND THIS IS NOT SAFE. I SHOULD NOT BE RESPONSIBLE BECAUSE THIS SEEMS LIKE AN ELECTRICAL ISSUE OR BAD WIRING.????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748119August 12, 2015
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO CHECK THE OIL LEVEL, THE HOOD LID WAS OPEN AND INADVERTENTLY CRASHED DOWN ONTO THE CONTACT'S HEAD WITHOUT WARNING. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO A DEALER, WHERE THE TECHNICIAN EXPERIENCED THE SAME FAILURE AND REPLACED THE HINGE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10748180August 12, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748044August 12, 2015
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE RUNS HOT FOR SOME REASON, NOW ITS ANOTHER PROBLEM THAT CAME WEEKS LATER AFTER THE ENGINE PROBLEM WHICH IS IT WON'T CRANK NOMORE AT ALL IT HAVE TO BE A FUEL PROBLEM BECAUSE I SMELL GAS WHEN I TRY TO CRANK IT IN I RECENTLY JUST REPLACE A THE FUEL PUMP ABOUT 5 MONTHS AGO ..SO IF YOU GUYS CAN GIVE ME BIG HELP I WILL APPRECIATED IT NOT NO HELP THAT I COULD OF FOUND OUT FROM A BABY MOST LIKELY CHEVY NEED TO CONTACT ME TO FIX MY CAR BECAUSE THEY SOLD/RELEASED THE CARS OUT KNOWING OR NOT THAT THE CARS HAD A LIL WHILE OF LIFE I KNOW CARS FROM THE 90'S THAT'S NOT HAVING PROBLEMS LIKE THESE NEW CARS ''HELP ME PLEASE'' BEFORE I JUNK MY [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747715August 11, 2015
POWER TRAIN, VEHICLE SPEED CONTROL, ELECTRONIC STABILITY CONTROL (ESC)
WHILE AT A COMPLETE STOP, WHEN THE VEHICLE IS IN DRIVE, AS I ATTEMPT TO PUSH THE ACCELERATOR TO DRIVE THROUGH AN INTERSECTION, THE CAR WILL STALL FOR A SECOND, MAKE NOISE THAT SOUNDS LIKE A WHINE, AND THEN JUMP FORWARD LIKE IT'S HAVING A DIFFICULT TIME FINDING FIRST GEAR. THE VEHICLE DOES THIS EVERY SO OFTEN, BUT NOT ALL THE TIME. I'VE TAKEN IT INTO CAR X, MY LOCAL CHEVROLET DEALERSHIP, AND ANOTHER LOCAL GOODYEAR TIRES DEALER, BUT NOBODY HAS ANY IDEA WHAT I'M TALKING ABOUT. THE VEHICLE HAS BEEN HOOKED UP TO A COMPUTER AND TECHNICIANS HAVE LOOKED AT IT, BUT JUST SCRATCH THEIR HEADS. THERE IS EVEN A FORUM ONLINE REGARDING THIS HAPPENING WITH OTHER CHEVY IMPALA OWNERS [XXX] AND OWNERS SEEM TO PUT LOTS OF MONEY INTO THE ISSUE BUT WITH NO RESOLVE. ** THE ISSUE SEEMS TO REMEDY ITSELF WHEN I TURN OFF THE TRACTION CONTROL. ** THERE HAVE BEEN A COUPLE OF CLOSE CALLS WHERE I'LL BE PULLING THROUGH A BUSY INTERSECTION AND THE CAR WILL STALL AND I'LL FEEL LIKE I'M ABOUT TO BE HIT BECAUSE THE CAR "DIES" FOR A SECOND. I FEEL THIS IS A REAL SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *AN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747777August 11, 2015
AIR BAGS
WHEN DRIVING WITH SOMEONE IN THE FRONT PASSENGER SEAT, THE CAR RANDOMLY SIGNALS LOSS OF AIR BAGS AND THE INSTRUMENT CLUSTER EITHER FREEZES WHERE IT'S AT OR COMPLETELY DROPS OUT AS IF THE VEHICLE IS OFF. THE DASH SAYS SERVICE AIRBAG WHEN THIS HAPPENS AND ALSO TURNS OFF THE PASSENGER SIDE FRONT AIR BAG. IT DOES THIS MULTIPLE TIMES WHEN DRIVING WHEN THERE IS A PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747978August 11, 2015
UNKNOWN OR OTHER
DRIVING DOWN THE HIGHWAY THE ALERT SIGNAL BEEPED AND MY CONSOLE SHOWED THE ERROR MESSAGE "SERVICE TRACTION CONTROL, REDUCING ENGINE POWER" IT DROPPED MY SPEED ON THE HIGHWAY DANGEROUSLY FAST TO 20 MILES PER HOUR. I THE FOOT PEDAL REPLACED AT A LOCAL DEALER, THEN IT HAPPENED 2 MORE TIMES. THE LAST TIME I WAS ON A FRONTAGE ROAD AND MY CAR TURNED OFF. APPARENTLY THIS IS A SENSOR ISSUE THAT IS COMMON TO THE CHEVROLET MODELS AND ESPECIALLY THE IMPALA JUDGING BY THE FORUMS. THIS IS DANGEROUS AS WHEN THE CAR TURNS ITSELF OFF THE POWER STEERING , LIGHTS, EVERYTHING GOES AND IT IS SUDDEN. THE THIRD TIME IT HAPPENED THE ERROR MESSAGE CAME ON AND 3 SECONDS LATER THE CAR TURNED OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746333August 10, 2015
VEHICLE SPEED CONTROL, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
2009 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO ACCELERATOR PEDAL POSITION SENSOR ISSUES. *SMD THE CONSUMER DID NOT AGREE WITH CHEVROLET WHEN THEY STATED TO LET THE FAILURE OCCUR FIRST, THEN THEY WILL FIX IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747276August 9, 2015
EXTERIOR LIGHTING
I HAVE A SERIOUS PROBLEM WITH THE 2014 -15 CHEVY IMPALA LIGHTING, THE HEADLIGHTS AT NIGHT DO NOT SHINE OR FAN OUT TO SEE WHEN TURNING RIGHT OR LEFT ON A DARKENED ROAD THE LIGHTS SEEM TO BE ADJUSTED TO A PIN POINT SETTING STRAIGHT AHEAD. I WAS TUNING LEFT FROM A ROAD TO A UNLIT ROAD THAT WAS TOTALLY BLACK WHEN LOOKING OUT THE LEFT SIDE WINDOW TO TURN WHEN I TURNED I WAS HEADED FOR THE WOODS LUCKILY I WASN'T GOING FAST SO I COULD BACK UP TO TURN TO THE ROAD THERE SHOULD BE A RECALL TO FIX THIS PROBLEM BEFORE THERE ARE SOME ACCIDENT'S BECAUSE OF THESE HEADLIGHTS THERE COULD BE A PERSON CROSSING A STREET THAT YOU WON' SEE ON A DARK STREET TURN. VERY DANGEROUS SITUATION. I HAVE SEEN THE SAME COMPLAINT ODI # 10651739 & OTHERS PLEASE FIX THE PROBLEM BEFORE ITS TO LATE THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747164August 8, 2015
UNKNOWN OR OTHER
WHILE DRIVING HEARD A LOUD NOISE WHICH SOUND LIKE A BALLOON BURSTING. THE NEXT MORNING WHEN I GOT INTO MY CAR AND CLOSED THE DOOR THE SUNROOF SHATTERED AND FELL IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747135August 7, 2015
STEERING
I WAS DRIVING ON A SMALL SIDE STREET ON THE WAY TO PICK MY SON UP FROM SCHOOL. THE STREET IS PRETTY DEEPLY POT HOLED, AND IT HAD BEEN RAINING SO IT WAS ALSO VERY MUDDY. FOR THIS REASON I WAS LUCKILY GOING SLOW. AS I MADE MY WAY THROUGH ONE PARTICULAR LARGE PUDDLE ON A RIGHT HAND CURVE I COULD SEE THAT I WAS GOING TO ALMOST IMMEDIATELY GET INTO THE LEFT LANE TO GO AROUND SOME PARKED CARS. AS SOON AS I WENT TO VEER LEFT THE CAR WOULDN'T BUDGE. IT FELT AS IF THE POWER STEERING HAD SHUT OFF. NO LIGHT CAME ON NO NEW SOUNDS WERE MADE, NOTHING TO INDICATE THAT ANYTHING WAS WRONG. LUCKILY WITH A FEW QUICK PULLS LEFT AND RIGHT ON THE STEERING WHEEL EVERYTHING SEEMED TO BACK I'M WORKING ORDER. VERY VERY SCARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746929August 7, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I STARTED HAVING PROBLEMS WITH MY VEHICLE BACK IN MAY OF THIS YEAR AFTER I RECEIVED A WARNING MESSAGE ABOUT THE STABILITRAK, ABS, AND TRACTION CONTROL. I WAS HEARING AND FEELING A SCRAPING NOISE ESPECIALLY WHEN I TURNED LEFT. I TOOK MY CAR TO THE DEALERSHIP AND THEY REPLACED THE SPEED SENSOR AND HARNESS. I THOUGHT THAT WOULD TAKE CARE OF IT. AT THE END OF JUNE I TOOK MY CAR BACK AGAIN FOR THE SAME PROBLEM. OF COURSE THE SERVICE TECH COULD NOT DUPLICATE THE SOUND. HERE WE ARE LESS THAN 2 MONTHS LATER AND I HAVE TAKEN THE CAR BACK TO THE DEALERSHIP ONCE AGAIN THIS MORNING. I DON'T EXPECT ANYTHING TO BE FOUND BECAUSE APPARENTLY THIS PROBLEM NEVER COMES UP AT THE DEALERSHIP AND THE TECHS CAN NEVER DUPLICATE IT. OUR TECH TOLD US THIS MORNING THAT IF THEY CAN'T FIND ANYTHING AGAIN THIS TIME, THEN I WILL MOST LIKELY HAVE TO DRIVE THE CAR WITH THE TECH TO SEE IF I CAN DUPLICATE IT. I'M HOPING THIS CAN FINALLY BE TAKEN CARE OF BUT BECAUSE MY CAR IS STILL UNDER WARRANTY, I DOUBT ANYTHING WILL COME OF IT. ONCE MY WARRANTY RUNS OUT I'M THINKING THE TECH WILL BE ABLE TO DUPLICATE IT AND CHARGE ME A LOT OF $$ TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746819August 6, 2015
STEERING
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE POWER STEERING RACK LEAKED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE FAILURE WAS DUE TO A MANUFACTURER DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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