Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10759257August 25, 2015
TRACTION CONTROL SYSTEM, AIR BAGS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE WARNING MESSAGES FOR POWER LOSS, SERVICE TRACTION CONTROL, AND SERVICE AIR BAGS WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 157,775. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758712August 24, 2015
SERVICE BRAKES
AS I PUT THE CAR IN REVERSE THE DRIVER'S SIDE FRONT BRAKE STAYED CLUTCHED AGAINST THE ROOTER. I NOTIFIED THRIFTY CAR RENTAL NUMEROUS TIMES BUT NO ASSISTANT AS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679177August 24, 2015
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2002 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION KEY RECALL NOTICE. *SMD THE CONSUMER ALSO STATED THE INTAKE GASKETS LEAKED ANTI-FREEZE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759015August 24, 2015
POWER TRAIN, UNKNOWN OR OTHER
WAS ON MY WAY HOME FROM WORK AND THE TRANSMISSION STARTED SLIPPING OUT OF GEARS. CAME TO A STOP AT A TRAFFIC LIGHT AND WHEN THE LIGHT TURNED GREEN I COULD NOT GO TOWARD. ENGINE JUST REVVED. HAD THE CAR TOWED AND WAS TOLD I NEEDED TO REPLACE TRANSMISSION CONTROL SOLENOID BECAUSE THAT WAS THE ISSUE. HAD PART REPLACED ONLY TO FIND THE TRANNY ITSELF WENT. DID SOME RESEARCH AND IT LOOKS LIKE THIS IS A VERY COMMON PROBLEM AND I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE. WHY ISN'T THIS ISSUE OR DEFECT UNDER RECALL WHEN ITS SUCH A COMMON PROBLEM AND VERY COSTLY AS WELL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750303August 21, 2015
ELECTRICAL SYSTEM
VEHICLE STALLED IN TRAFFIC ON VARIOUS OCCASIONS, HAD IT TOWED TO LOCAL MECHANIC TWICE. ON OTHER OCCASIONS HE PROVIDED ADVICE TO CIRCUMVENT THE PROBLEM, MOST OCCASIONS WAS TO WAIT, REMOVE AND REINSERT THE KEY AND START THE CAR. TOOK THE CAR INTO THE LOCAL DEALER (NOW BILL KAY), THEY ADVISED THAT THE IGNITION SWITCH WOULD HAVE TO BE REPLACED (AT AN EXORBITANT COST TO ME). I HAD OUR LOCAL MECHANIC REPLACE THE SWITCH, AND IT'S BEEN FINE SINCE. THE PROBLEM IS THAT I HAVE TWO KEY FOR THE CAR, ONE FOR THE IGNITION SWITCH AND ANOTHER FOR THE DOORS AND TRUNK. WHEN I RECEIVED THE RECALL I CONTACTED BILL KAY, RELAYED THE SPECIFICS OF MY ISSUE, AND ADVISED THAT I WAS NOT SEEKING REIMBURSEMENT FOR ALL MY EXPENSES, BUT WOULD APPRECIATE THEM REKEYING THE VEHICLE SO THAT I COULD USE ONE KEY FOR THE IGNITION, DOORS AND TRUNK. THEY ADVISED THAT THIS RECALL DID NOT COVER THE IGNITION, AND PROVIDED NO RESOLUTION. HAVE CONTACTED THEM SEVERAL TIMES WITH THE SAME RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749940August 20, 2015
UNKNOWN OR OTHER, SERVICE BRAKES
WHEN I WAS REVERSING THE CAR THE FRONT DRIVER SIDE BREAKS WAS TIGHTLY GRIP ON TOO THE ROTOR. AS I TAP ON THE GAS THE CAR DID IT MOVE. I HAD TO PUT IT IN DRIVE AND TRY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750152August 20, 2015
AIR BAGS, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. AFTER THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE OF THE VEHICLE INTERMITTENTLY. IN ADDITION, THE CONTACT STATED THAT WHEN THE FRONT PASSENGER SIDE SEAT WAS OCCUPIED, THE AIR BAG OFF WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. IN ADDITION, WHEN REFUELING THE VEHICLE, THE FUEL SENSOR FAILED AND FUEL SPILLED OUT AS THE MPG MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750173August 20, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
INTERMITTENT NO CRANK, NO START. PROBLEM IS KNOWN PROBLEM WITH IGNITION SWITCH, TUMBLER, AND DEFECTIVE "PASSLOCK SYSTEM". DEALERS CHARGE EXCESSIVE PROCES FOR REPAIRS THAT MAY OR MAY NOT ACTUALLY FIX THE PROBLEM. IT SEEMS TO BE A BAD DESIGN ISSUE, AND IS RELATED TO THE DEFECTIVE IGNITION RECALLS. THERE IS A FAIRLY EXTENSIVE COMPLAINT LIST, AND THE MFR CERTAINLY HAS DATA REFLECTING THAT THE PROBLEM COVERS MULTI MODEL AND YEARS OF GM CARS AND TRUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749737August 19, 2015
WHEELS
I HAVE HAD TO REPLACE MY WHEELS AT LEAST EVERY 6-8 MONTHS. THE WHEELS ARE WEARING ON THE INSIDE IN THE REAR. I HAVE HAD TO HAVE A FULL ALIGNMENT DONE MORE THAN ONCE. I RESEARCHED ONLINE AND THE PROBLEM WAS RECOGNIZED AND FIXED BUT ONLY IN POLICE VEHICLES NOT IN CIVILIAN VEHICLES! I HAVE SPENT A LOT OF MONEY ON TIRES AND ALIGNMENTS! THIS IS AN ONGOING ISSUE. NOT A ONE-TIME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749767August 19, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR ON THE FREEWAY SUDDENLY THE CHECK TRACTION CONTROL LIGHT CAME ON AND THERE WAS REDUCED ENGINE POWER. I WAS TRAVELING AT A RATE OF 75 MPH AND QUICKLY WENT DOWN TO 45 - 50 MPH CAUSING A 3 CAR REAR COLLISION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10749832August 19, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
GOT THE RECALL DONE ON THE CAR BACK IN MAY ON KEYS AND MY CAR STILL WON'T START HAVE LIGHTS AND EVERY THING BUT I HAVE TO GET OUT AND LOCK AND UNLOCK MY CAR THEN SOMETIMES IT STARTS. PLUS MY HIGH BRIGHTS LIGHTS ON DASH FLASH AND MESSAGE CENTER SAYS HIGH BEAM OUT BUT ONLY WORK HAVE THE TIME, MY CAR OUT OF NO WHERE SHAKEYS IN ANY CONDITION AND ITS REAR END DOES IT AT 50-60+ MILES AN HOUR AND WON'T STOP TIL I BRAKE PAST 40PMH AND WORN OUT FOUR TIRES BELTS ON BACK SIDE OF THEM IN FOUR WEEKS TIME AND SERVICE TRACTION SYSTEM LIGHT WON'T GO OFF EVEN I CAN'T FIND THE ISSUE HELP...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749835August 19, 2015
VEHICLE SPEED CONTROL
WHILE DRIVING, THERE IS A SUDDEN LOSS OF POWER. ENGINE AND TRACTION CONTROL LIGHTS COME ON. DRY PAVEMENT WITH NOTHING ON SURFACE TO LOSE TRACTION. HAVE TO COAST TO SIDE OF ROAD TO AVOID BEING STRUCK BY OTHER VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749861August 19, 2015
STEERING, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
WHEN DRIVING AFTER EVERY ATTEMPT TO MAKE A LEFT TURN,MY SERVICE TRACTION CONTROL,SERVICE BRAKE ASSIST, & ABS LIGHT ALL POP ON. SINCE THEN IT HAS WENT ON AND OFF FOR MANY DAYS UNTIL IT JUST FINALLY STAYED ON PERMANENTLY. ALSO MESSAGE: "STABILITRAK SERVICE AND TRACTION CONTROL , BRAKE ASSIST " FINALLY TOOK IT TO A CHEVY DEALERSHIP IN CULVER CITY,CA IN MAY 2013 & WAS TOLD THEY TESTED THE FRONT ABS CONNECTOR AND TRACTION AND FOUND NOTHING WRONG AND NO CODE ERRORS. RESET THE SENSORS ANYWAYS AND ADJUSTED THE TIMING. AS SOON AS I DROVE OUT THE DEALER,SAME ERROR MESSAGES AND LIGHTS RETURNED. TOOK CAR AGAIN TO SAME DEALER &WASTOLD "I MUST HAVE DROVE THROUGH WATER OR OILY SURFACE AND LIGHTS WOULD GO OFF AFTER I DROVE 20 OR SO MILES".LIGHTS & ERRORS DID NOT GO AWAY.RETURNED TO THE SAME DEALER AGAIN,THIS TIME AGAIN FOUND NO ERRORS BUT THEY PROCEED TO REPLACE THE TIRE SENSORS AND RESET THE SENSOR ID. LIGHTS&CODES WENT OFF FOR ABOUT A WEEK THEN RETURNED WITH A GRINDING NOISE WHEN LEFT TURN, LOOSE ENGINE POWER &STEERING POWER, LIGHT &CODES CONTINUE TO STAY ON,& STALLS FOR A FEW SECONDS WHEN LEFT TURN. I HAVE BEEN AT A LIGHT IN THE MIDDLE OF MAKING A TURN WHEN THE CAR WILL STALL & NOT LET ME TAKE OFF.BRAKES APPEAR TO LOCK UP.JUST MISSED A FEW CAR ACCIDENTS DUE TO STALL. HAS LEFT ME IN DANGEROUS SITUATIONS AS I HAVE ALMOST BEEN HIT HEAD ON & WAS HIT FROM BEHIND BECAUSE I COULD NOT ACCELERATE AND GOT STUCK ON THE TURN. CANNOT ACCELERATE IN A TIMELY FASHION IS A HUGE PROBLEM. BECAUSE THE DEALER OBVIOUSLY COULD NOT RESOLVE THE ISSUE HAD TIRE AND BRAKE EXPERT SHOPS LOOK AT THE PROBLEM A FEW TIMES. ALSO NOT FINDING THE PROBLEM. FINALLY DECIDED TO JUST TRY &IGNORE IT BUT AFTER SO MANY CLOSE CALLS OF ACCIDENTS& ENDAGERING MY FAMILIES LIFE IT IS NOT ACCEPTABLE FOR ME TO JUST DEAL WITH IT ANYMORE OR TO CONTINUE TO SPEND MONEY TO TRY & FIND PROBLEM.FORUMS PROVE OTHERS HAVE THE SAME PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10749343August 18, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE KEY WAS PLACED IN THE IGNITION BUT THE KEY FAILED TO TURN TO ANY POSITION. THE CONTACT REPLACED THE KEYS BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED AS A BINDING IGNITION LOCK CYLINDER FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749566August 18, 2015
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING MY VEHICLE, THE TRACTION CONTROL LIGHT AND CHECK ENGINE LIGHT CAME ON...THEN A MESSAGE STATING "ENGINE POWER REDUCED" CAME ON. MY CAR DROPPED THE SPEED FROM 60 TO 20, ON THE HIGHWAY. IT HAPPENED AGAIN A MONTH LATER AND I WAS TOLD THAT MY ACCELERATOR PEDAL NEEDED TO BE REPLACED. THIS HAPPENED AGAIN IN MARCH OF THIS YEAR, AND I WAS TOLD MY FUEL PUMP HAD GONE OUT. NOW IT HAS HAPPENED AGAIN THIS MORNING, AND THE MECHANIC DOESN'T KNOW WHAT'S WRONG WITH IT BECAUSE IT HAPPENS INTERMITTENTLY SO HE CAN'T DIAGNOSE IT UNLESS IT DOES IT WHILE THE CAR IS IN HIS POSSESSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749586August 18, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, STEERING
MY WIFE AND I WERE DRIVING DOWN THE INTERSTATE AT APPROXIMATELY 65 MPH. A LIGHT ON THE DASH CAME ON SAYING ENGINE POWER REDUCED. AT THAT POINT MY VEHICLE SLOWED DOWN TO NEARLY 20 MPH WHILE I WAS STILL ON THE INTERSTATE IN MODERATE TRAFFIC. I PULLED OFF TO THE SIDE OF THE ROAD AND TURNED MY VEHICLE OFF TO TRY TO INVESTIGATE THE PROBLEM. AT THAT POINT MY VEHICLE WOULD NOT START FOR ABOUT 10 MINUTES. AFTER GETTING MY VEHICLE TO START I IMMEDIATELY DROVE IT HOME. THIS ISSUE COULD HAVE CAUSED A VERY SERIOUS ACCIDENT THAT WOULD HAVE INJURED MY WIFE AND I, BUT MORE IMPORTANTLY OUR 7 YEAR OLD DAUGHTER RIDING IN THE BACK SEAT ALONG WITH ANY ONE ELSE INVOLVED. I HAVE BEEN ON MANY DIFFERENT FORUMS TRYING TO FIGURE OUT THE CAUSE OF THE PROBLEM, AND IT SEEMS THERE ARE MANY PEOPLE WITH THIS EXACT PROBLEM ON THEIR CHEVROLET IMPALAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749050August 17, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START. THE CONTACT MENTIONED THAT THE VEHICLE DID NOT RESTART AFTER WAITING FOR 10 MINUTES. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,182. MA 10/6 UPDATED 3/28/2016*JS *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749086August 17, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SERVICE BRAKES
I WAS DRIVING DOWN THE HIGHWAY GOING 70MPH WHEN MY SERVICE ENGINE LIGHT CAME ON AND A MESSAGE STATING THE STABLITRAK IS ON AND THE ENGINE IS REDUCING SPEED! ACCELERATION PEDAL WOULDN'T DO ITS JOB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749172August 17, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE WOULD SHAKE WHEN ATTEMPTING TO START. THE ENGINE POWER REDUCE, SERVICE TRACTION CONTROL AND SERVICE STABILITRAK WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,679. MA 10/8 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749169August 17, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL
ON A COUPLE OF DIFFERENT OCCASIONS I HAVE BEEN STOPPED AT A STOPLIGHT OR STOP SIGN. WHEN THE GAS PEDAL IS PRESSED TO ACCELERATE, THERE IS HESITATION BY THE VEHICLE TO ACCELERATE CAUSING THE VEHICLE'S ACT OF ACCELERATION TO OCCUR SEPARATELY FROM THE ACT OF PRESSING THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala