Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10761113September 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. AFTER STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE, BUT THE WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760803September 1, 2015
ELECTRICAL SYSTEM
LATENT DEFECT IN CHEVROLET 2015 IMPALA IGNITION SYSTEMS THAT GM (GENERAL MOTORS) WILL NOT FIX. THE KEYLESS ENTRY FOB WAS REDESIGN FROM PART NUMBER GM/L 22733524 TO PART NUMBER GM 13584829, WHICH HAS RESULTED IN ALL THE PUSH BUTTON SWITCHES NOW RAISED ABOVE THE KEYLESS HOUSING. WITH RAISE SWITCHES ABOVE THE HOUSING, THE TRUNK CAN INADVERTENTLY OPEN WHEN THE FOD IS IN SOMEONES POCKET. THE CAR TRUNK CAN INADVERTENTLY OPEN WHEN THE FODS SWITCH, WHICH IS IN SOMEONES POCKET, IS INADVERTENTLY PRESSED AGAINST SOMETHING WITHOUT THE OWNERS KNOWLEDGE. FOR EXAMPLE: THIS HAS HAPPEN BY JUST SETTING IN A CHAIR WHEN THE FOB PRESSES AGAINST THE CHAIR, OR WHEN LEANING AGAINST SOMETHING LIKE A TABLE OR WALL WITH THE LOWER PART OF THE BODY. GMS OLD KEYLESS ENTRY FOBS SWITCH WERE RECESSED BELOW THE KEYLESS ENTRY FODS HOUSING AND THE OLD DESIGN DID NOT HAVE THE SAME PROBLEM WITH INADVERTENTLY OPENING THE TRUNK. I OWN A 2009 CHEVY COBALT THAT HAS THE OLD KEYLESS ENTRY FOB . THIS MAJOR LATENT DEFECT WILL EXPOSE ELECTRICAL WIRING, AND PERSONAL ITEMS IN THE TRUNK TO RAIN STORMS WHEN THE TRUNK INADVERTENTLY OPENS WITHOUT KNOWLEDGE OF THE CAR OWNER. I CONTEND THAT CHEVROLET LIKELY DID NOT TEST THE CAR WITH THE TRUNK OPEN WHEN RAINING. FURTHERMORE, THE TRUNK CAN INADVERTENTLY OPEN WHILE SHOPPING WITHOUT THE OWNERS KNOWLEDGE RESULTING IN GIFTS, FOOD, AND PERSONAL ITEMS EASILY STOLEN OR DAMAGE BY RODENTS. I E-MAILED AND CALLED CHEVROLET ABOUT THE LATENT DEFECT. I TALKED TO A JENNIFER AT GM (COMPLAINT NUMBER 8-154-782-3093) PHONE NUMBER 866-790-5700 EXT 5921542 ON 1 SEPTEMBER 2015. JENNIFER TOLD ME THAT GM HAS NO FIX FOR THE PROBLEM AND WOULD ONLY FIX THE LATENT DEFECT IF GM RECEIVED ENOUGH COMPLAINTS. SHE DID NOT SAME HOW MANY COMPLAINTS GM NEEDED MAYBE 150% OF CAR OWNERS COMPLAINING OR 2,000S OF CAR FIRES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760472August 31, 2015
ELECTRICAL SYSTEM
I HAVE REPLACE THE IGNITION SWITCH, STARTER THREE TIMES IN TWO YEARS, THE ALTERNATOR AND THREE BATTERIES IN TWO YEARS. ALSO HAD SEVERAL FREQUENT TUNE UPS. THERE IS SOMETHING GOING ON WITH THE ELECTRICAL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760379August 31, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT WAS UNABLE TO START THE VEHICLE DUE TO THE KEY NOT BEING ABLE TO TURN IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760216August 30, 2015
AIR BAGS
WHEN I START THE CAR, I GOT A SERVICE AIR BAG MESSAGE. IT STAYED ON FOR ABOUT 5 MINUTES. THIS HAS BEEN AN INTERMITTENT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760167August 29, 2015
AIR BAGS
AIRBAG ISSUE SINCE I PURCHASED THIS VEHICLE FROM THE GSA IN FEBRUARY 2015. PICKED UP THE VEHICLE IN BROWNSVILLE TEXAS AND THE AIRBAG LIGHT WAS ON. DIGITAL INDICATOR REQUESTED THAT THE AIRBAG SYSTEM BE SERVICED. NEVER HAD THE SYSTEM CHECKED UNTIL TODAY 8/29/2015 BY MY MECHANIC. FOUND THAT THERE ARE MELTED WIRES UNDER THE PASSENGER SEAT.AFFECTING THE AIRBAG SYSTEM OPERABILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759972August 28, 2015
FUEL/PROPULSION SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY CAR SHUT DOWN ON ME ON MAY 15 2015.SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER MESSAGE APPEARED. I MANAGED TO DRIVE THE CAR HOME AT SLOW SPEED.THIS IS A SAFETY ISSUE. I HAVE READ REPORTS THAT SIMILAR PROBLEMS HAVE APPEARED ON OTHER 2009 IMPALAS. SOME REPORTS SAID THE CAR SHUT DOWN COMPLETELY IN FAST MOVING TRAFFIC.I HAD MY OWN MECHANIC LOOK AT THE CAR AND THE PART THAT NEEDED TO BE REPLACED WAS THEA.I.R. SYSTEM CHECK VALVE.I LATER RECEIVED A NOTICE FROM CHEVROLET ABOUT ANOTHER PROBLEM THAT COULD CAUSE THE CAR TO SHUT DOWN UNEXPECTEDLY. (APP) SENSOR ACCELERATOR PEDAL POSITION SENSOR.I BELIEVE A RECALL SHOULD BE ISSUED FOR THESE PROBLEMS BECAUSE OF THE POTENTIAL FOR ACCIDENTS ON THE HIGHWAY.ALSO, CHEVROLET DID NOT COVER THE COST OF THE REPAIRS TO THE A.I.R. PUMP. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760064August 28, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT LEASED A 2014 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ENGAGED, THE FRONT CRASH SENSOR WARNING INDICATOR ILLUMINATED AS THE BRAKES INDEPENDENTLY DEPRESSED. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, WHICH DISENGAGED THE BRAKES. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT WHILE THE VEHICLE WAS PARKED WITH THE KEYS OUT OF THE IGNITION, THE RADIO, THE LIGHT BEHIND THE CONTROL BUTTONS ON THE STEERING WHEEL, AND THE LIGHTS BEHIND THE DISPLAY FOR THE RADIO ILLUMINATED; HOWEVER, THERE WAS NOTHING DISPLAYED ON THE SCREEN FOR THE RADIO. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100. MA 10/19/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759670August 27, 2015
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 65 MPH, THE ENGINE POWER REDUCED AND THE ENGINE LIGHT WARNING INDICATOR ILLUMINATED. THE VEHICLE INDEPENDENTLY DECELERATED TO 10 MPH AND FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY CONTROL MODULE NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759727August 27, 2015
AIR BAGS
AIR BAG COMPLAINS THAT IT NEEDS SERVICE. THE LIGHT ON THE DASH WILL STAY ON INDEFINITELY. SOMETIMES THE LIGHT WILL NOT COME ON AND THE CAR WILL NOT DISPLAY AN ERROR, OTHER TIMES IT WILL APPEAR AT THE TIME THAT I START THE VEHICLE AND WILL NOT TURN OFF FOR MONTHS. OTHER TIMES IT RANDOMLY TURNS ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759360August 26, 2015
ELECTRICAL SYSTEM
THE TRANSMISSION SHIFT SENSOR HAS HAD TO BE REPLACED 2TIMES IN THE PAST 8 YEAR DUE TO IT BEING FAULTY. I AM NOT SURE WHAT KIND OF A SAFETY ISSUE THIS COULD BE BUT IT REALLY STARTS JUST RANDOMLY JERKING INTO GEAR FOR NO REASON, I HAD IT REPLACED 8 YEARS AGO AND NOW AGAIN IT IS GETTING DONE, ON TOP OF THAT THE IGNITION PASS LOCK SENSOR HAS BEEN CAUSING THE CAR NOT TO START AND FROM EVERYTHING I HAVE RESEARCH THIS IS A PROBLEM ON GM CARS FROM 2000-2004, I FILED SEVERAL COMPLAINTS ON CAR COMPLAINTS.COM AND YOU CAN CLEARLY SEE THERE IS A PROBLEM. IT'S GOING TO COST ME OVER 1100.00 TO GET THESES TWO THINGS FIXED. I AM VERY UPSET THAT CHEVY CHOOSES TO IGNORE THESE PROBLEMS. OVER THE PAST 4 MONTHS I HAVE BEEN STRANDED OVER 10 TIMES BECAUSE MY CAR JUST WOULDN'T START. IT TOOK THE SHOP A FEW DAYS TO EVEN DIAGNOSIS IT BECAUSE THEY HAD TO GET THEM BOTH TO ACT UP DUE TO THE COMPUTER NOT STORING CODES.IT SEEMS TO ME THERE IS SOME ELECTRICAL ISSUES WITH THIS YEAR BUT GM CHOOSES TO IGNORE THESE COMPLAINTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759368August 26, 2015
ENGINE
WHILE STARTING MY CAR THE VEHICLE BEGAN SHAKING AND THE ENGINE LIGHT CAME ON. THERE WAS ALSO A MESSAGE STATING ENGINE REDUCED POWER. THIS IS NOT THE FIRST TIME I HAD THIS HAPPEN. PREVIOUSLY I HAD THIS OCCUR AND I TOOK MY CAR TO GET SERVICED. THE MECHANIC AT THE REPAIR SHOP TESTED FOR CODES AND IT STATED THE THROTTLE BODY. I HAD THAT REPLACED ON TO TURN AROUND AND HAVE THE SAME PROBLEM TWO DAYS LATER. I RECENTLY SEARCHED THIS ISSUE ONLINE AND NOTICED I'M NOT THE ONLY PERSON WITH THIS ISSUE. I CALLED GM AND THE REPRESENTATIVE INFORMED ME THAT UNFORTUNATELY THERE WASN'T A RECALL ON THIS ISSUE. THIS IS VERY UNSAFE AND I'M AFRAID TO DRIVE THIS CAR. I TRAVEL A LOT ON THE FREEWAY AND I WOULD HATE FOR THE CAR TO STOP WHILE DRIVING WITH MYSELF AND CHILDREN INSIDE. THIS VEHICLE COMPLAINT REALLY NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759385August 26, 2015
STEERING
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759461August 26, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING 55 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759588August 26, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE LOW BEAM HEAD LAMPS FAILED TO WORK. THE CONTACT HAD TO APPLY THE HIGH BEAMS EACH TIME THE FAILURE RECURRED. ALSO, THE TURN SIGNALS FAILED TO WORK WHEN APPLIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000. MA 10/19/2015 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759619August 26, 2015
POWER TRAIN
I WAS ON THE 10 FREEWAY IN LOS ANGELES HEADING WEST IN THE FAR LEFT LANE DOING 65 MILES AN HOUR ALL THE SUDDEN MY CAR LOST POWER DROP DOWN TO 10 MILES AN HOUR WAS ALMOST REAR ENDED. THE ENGINE POWER REDUCED MESSAGE APPEARED ON MY DASHBOARD. I CONTACTED THE DEALERSHIP THEY TOLD ME THERE WAS NOTHING THEY CAN DO I CONTACT A GM THEY SAID THEY COULDN'T DO NOTHING I WAS READING ON THEIR BLOGS THIS IS AN ONGOING ISSUE WITH MULTIPLE PEOPLE SO THE YEAH THIS IS A BIG SAFETY CONCERN AND SEEMS TO BE A MANUFACTURING ISSUE. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759115August 25, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE KEY IN THE IGNITION SWITCH RELEASED WHILE THE VEHICLE WAS STILL RUNNING. THE CONTACT MENTIONED THAT THE FAILURE ALSO OCCURRED WHEN DRIVING OVER SPEED BUMPS. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) BUT WAS NOT SERVICED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759108August 25, 2015
UNKNOWN OR OTHER
WHEN YOU CRANK IT UP IT SOUNDS LOUD. AS YOU PRESS THE GAS IT HAS RATTLING NOISE UNDERNEATH THE CAR. LOSS OF POWER YOU HAVE TO PRESS THE PEDAL DOWN TO THE FLOOR JUST TO GET UP SOME SPEED. USING TONS OF GAS. HAS SMOKE COMING OUT OF THE TAIL PIPE. STRONG ODOR OF GAS AND ROTTEN EGGS. THE CATALYTIC CONVERTER IS COMPLETELY RUSTED OUT UNDERNEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759143August 25, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
I HAVE ONLY HAD THIS CAR FOR 3 MONTHS AND EVERYTHING WAS FINE UNTIL I MADE A LEFT HAND U-TURN AND ALL KINDS OF BELLS WENT OFF- SERVICE STABILITRAK-SERVICE BRAKE ASSIST- SERVICE TRACTION CONTROL-I CALLED THE DEALERSHIP AND JUST TO PUT IT ON THE MACHINE TO SEE WHAT'S WRONG IS $126.00 - QUITE FRANKLY I DON'T HAVE THAT KIND OF MONEY TO SPARE- I AM EXTREMELY FRUSTRATED AND ACCORDING TO RESEARCH I HAVE DONE THIS IS A COMMON ISSUE THAT CHEVROLET IS NOT ACKNOWLEDGING-
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759158August 25, 2015
STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE BACKING OUT OF A PARKING SPACE, THE POWER STEERING SEIZED. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE STEERING SHAFT LOOSENED OR FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,160.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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