Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10781856October 13, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
FOWLER CHEVROLET, PART OF HTTP://WWW.FOWLERAUTO.COM/ WITH FOWLER TOYOTA, REPAIRED OUR 2008 IMPALA AFTER AN ACCIDENT. FIRST ROUND REPAIRS WERE $9,800 ON A $12,000 VEHICLE AND THEN CARFAX SHOWED FRAME DAMAGE ABOVE AND BEYOND THE ACCIDENT NOTATION AFTER THE REPAIRS! ON THE SAME DAY OF THE ACCIDENT, I EMAILED THE BODY SHOP "PLEASE DON'T PROCEED WITH SIGNIFICANT REPAIRS UNTIL THE FRAME STRUCTURE IS DETERMINED TO BE FINE ", BUT THEY STARTED WITHOUT CONTACTING ME. OUR INSURANCE COVERED LIKE TIRES AND THE DEALERSHIP EVEN WANTED ME TO GO GET THE REPLACEMENT GOODYEAR TIRE AND BRING TO THE DEALERSHIP! IT WAS IN THE SHOP OVER 7 WEEKS AND INSURANCE ONLY COVERED FOR 30 DAYS OF A RENTAL VEHICLE, BUT SINCE WE WERE RENTING FROM THEIR FLEET, THEY HAD NO INCENTIVE TO GET IT DONE. WE ENDED UP TAKING IT TO SOUTHPOINTE CHEVROLET TO MINIMIZE THE NOISES COMING OUT OF THE REPAIR AREA AND HAVE NEVER BEEN REIMBURSED. I REQUESTED QUALITY ASSURANCE IN WRITING REGARDING THE REPAIR AREA AFTER THE CARFAX CONCERNS. I ALSO REQUESTED MORE INFORMATION REGARDING IF THE WELDER WAS CERTIFIED ETC..., BUT HAVE NOT RECEIVED ANYTHING SUBSTANTIAL IN WRITING. THE BODY SHOP MANAGER, CHRIS HELM, WAS TERMINATED SOON AFTER OUR REPAIRS. THE BODY SHOP MANAGER STATED THAT GENERAL MOTORS/CHEVROLET SENT IN A REPRESENTATIVE TO REVIEW THE REPAIRS AND BACKED THE DEALERSHIP 100%. I REQUESTED SOMETHING IN WRITING FROM GENERAL MOTORS/CHEVROLET AFTER SENDING THE PICTURE OF THE REPAIRS AND THEY WON'T PUT ANYTHING IN WRITING. FOWLER CHEVROLET AND FOWLER AUTO GROUP REFUSE TO RESOLVE THE OUTSTANDING ISSUES. I WILL NEVER USE THEM AGAIN. CAN YOU HELP PREVENT OTHER UNSAFE REPAIRS LIKE IN THE PICTURE?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10781364October 11, 2015
ELECTRICAL SYSTEM
THE CHECK ENGINE LIGHT AND OTHER WARNING INDICATOR LIGHTS COME ON WHILE VEHICLE IS IN MOTION. THE RADIO AND AIR CONDITIONER FAIL TO FUNCTION PROPERLY WHEN THE WARNING LIGHTS FLICKER ON. THEREFORE I AM CHECKING TO SEE IF THERE IS A RECALL ON THIS PARTICULAR PROBLEM...............
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781259October 10, 2015
STEERING
THIS HAS HAPPEN 2 TIMES SINCE I BOUGHT IT IN FEB. WHEN I WAS STEERING TO THE LEFT IT WOULDN'T TURN LIKE THE STEERING COLUMN WAS LOCKED FOR ABOUT 15 SECOND AND THEN IT'S FINE. THANK GOD BOTH TIMES I WAS TURNING AND NOT AT A HIGH SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780841October 8, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE STUCK IN PARK UNABLE TO SHIFT FROM THE PARKED POSITION. PARKED IN FRONT OF MY HOUSE WENT TO GO PICK DAUGHTER UP FROM SCHOOL AND COULDN'T SHIFT GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780637October 7, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOST POWER. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT FELT THAT THE RECALL REMEDY WAS PERFORMED INCORRECTLY AND FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780618October 7, 2015
ENGINE
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. AFTER GETTING THE VEHICLE DIAGNOSED SEVERAL TIMES, THE CHECK ENGINE LIGHT REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES WHERE IT WAS DIAGNOSED WITH NO DEFECT. THE CONTACT FELT UNSAFE DRIVING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780619October 7, 2015
STEERING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. UPON STARTING THE VEHICLE, THE STEERING COLUMN SEIZED. THE CONTACT WAS UNABLE TO TURN OR REMOVE THE KEY FROM THE IGNITION. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS DRIVEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO FIND A FAILURE; HOWEVER, THEY REMOVED THE PART AND INSPECTED IT AND PUT THE PART BACK TOGETHER. AFTERWARDS, THE VEHICLE WAS ABLE TO RESTART. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780076October 6, 2015
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), STEERING
VEHICLE SHUTOFF AND I LOST STEERING AND BRAKING CAUSING VEHICLE TO CRASH AND AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS IN MOTION.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10780120October 6, 2015
ENGINE, AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING 65 MPH ATTEMPTING TO AVOID A DEER, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL. THE SEAT BELTS FAILED TO LATCH AND THE ENGINE FAILED TO DISENGAGE AFTER THE CRASH. THE AIR BAGS DID NOT DEPLOY. PRIOR TO THE FAILURE, NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE HAD TO BE TOWED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 136,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10780191October 6, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE OVERHEATED AND THE TEMPERATURE WARNING LIGHT ILLUMINATED. WHILE CHECKING THE OIL DRIP, THE CONTACT NOTICED THAT THE OIL HAD A MILKY APPEARANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE HEAD GASKET HAD BLOWN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780234October 6, 2015
SERVICE BRAKES, ENGINE, STEERING
THE VEHICLE IS ALWAYS SHAKING WHEN BRAKING THE VEHICLE MAKES WEIRD SOUNDS WHEN TURNING THE VEHICLE JERKS ALL THE TIME OR SOMETHING WHEN TRYING TO STEP ON THE GAS THE VEHICLE WON'T GO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780268October 6, 2015
UNKNOWN OR OTHER
WHEN I GO TO START MY CAR I HAVE NO LIGHTS AND NO SIGN OF TURNING OVER. THEN I WAIT 10 TO 20 MINUTES AND I GET SOME LIGHTS ON THE DASH, THEN FINALLY IT WILL START. (THIS WAS HAPPENING JUNE & JULY OF 2015) NOW, I HAVE LIGHTS, IT JUST DOESN'T WANT TO TURN OVER. IF IT DOES TRY TO TURN OVER, IT DOESN'T STAY RUNNING. WAIT 5 TO 20 MINUTES THEN IT WILL START. IT USUALLY HAPPENS AFTER I HAVE BEEN DRIVING THEN STOP SOMEWHERE FOR A WHILE, THEN WHEN I GO TO LEAVE I HAVE THE ISSUES. BUT THERE HAVE BEEN TIMES WHEN I FIRST START THE CAR AFTER ITS BEEN SITTING FOR A LONG PERIOD OF TIME LIKE OVER NIGHT IT WON'T START THIS ISSUE HAS BEGUN AROUND AUGUST OF 2015 TOOK TO TWO DIFFERENT GARAGES, ONE INDEPENDENT THE OTHER A CHEVY DEALERSHIP. NEITHER WANT DO ANYTHING BECAUSE THERE ARE NO CODES, BECAUSE OF WASTING MONEY ON PARTS THAT MAY NOT BE NEEDED, WHICH I APPRECIATE, BUT YET IS FRUSTRATING. WHEN I GOOGLE MY ISSUE ONLINE THERE ARE MANY WHO ARE HAVING THE SAME ISSUES. THERE ARE MANY DIFFERENT IDEAS ON WHAT TO REPLACE BUT NO SPECIFICS. SEEMS LIKE MANY ARE HAVING ISSUES WITH DEALERSHIPS....STATING CHEVY NEEDS TO LOOK INTO THE PROBLEM AND HAVE A RECALL OF SOME SORT. I CAN'T AFFORD TO BE REPLACING PARTS JUST TO SEE IF IT'S THE PROBLEM. I HAVE ALREADY PAID $42 TO THE DEALERSHIP TO DRIVE MY CAR ALL DAY TO SEE IF IT WOULD DO THE PROBLEM. ONLINE IDEAS ARE STATING AS SIMPLE AS REPLACE THE GAS TANK CAP TO ELECTRICAL SYSTEM FAILURE. I HAD SIMILAR ISSUES BACK IN 6/2009, CODE WAS READ AND THEY REPLACED THE PASSLOCK SENSOR, THEN HAD TO REPLACE IT AGAIN IN 7/2010
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779654October 5, 2015
TIRES:SIDEWALL
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR EAGLE LS-2 TIRES, SIZE: P225/55R17. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR DRIVER SIDE TIRE. THE CONTACT PULLED OVER AND DISCOVERED THAT THERE WAS A BLISTER ON THE SIDEWALL OF THE TIRE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 33,000. THE DOT NUMBER WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779777October 5, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2008 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE CONTACT'S VEHICLE REAR ENDED ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A FRACTURED COLLAR BONE AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10779558October 4, 2015
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHEN THE TRACTION CONTROL SYSTEM ACTIVATED THE ENGINE IDLE DECREASED AND THE SYSTEM COULD NOT LOCATE THE NEW THROTTLE POSITION. THIS CAUSED THE ENG POWER REDUCTION AND FAULT WARNINGS ON ENG TCS AND SCS TO LIGHT IN ORDER TO DRIVE I HAD FAULTS CLEARED AND TURNED OFF SYSTEMS. GM SAYS THE CODES HAVE TO BE READ TO FIX.UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779580October 4, 2015
ELECTRICAL SYSTEM
THE IGNITION RECALL WAS PERFORMED ON MY 01 IMPALA 3.4 RECENTLY. THIS RECALL WAS MEANT TO FIX THE ISSUE OF THE CAR SHUTTING OFF WHILE DRIVING DUE TO THE KEY MOVING OUT OF THE RUN POSITION TO THE OFF POSITION. HOWEVER, THIS HAS NOT FIXED THE ISSUE. I HAVE BEEN TO SEVERAL REPAIR SHOPS WITH CONCERNS ABOUT THE CAR SHUTTING OFF WHILE DRIVING AND NO ONE HAS BEEN ABLE TO DIAGNOSE THE ISSUE. THE CAR IS RUNNING PERFECT EXCEPT FOR THIS ISSUE. I BELIEVE THIS ISSUE IS DUE TO THE IGNITION RECALL. I HAVE READ THE REPORTS CONCERNING THIS RECALL AND UNDERSTAND THAT THE SOLUTION IS TO MODIFY THE KEY BUT I WOULD LOOK INTO OTHER OPTIONS SINCE THIS HAS NOT FIXED THIS ISSUE. THEIR IS ABSOLUTELY NOTHING ELSE WRONG WITH THE CAR ACCORDING TO 4 REPAIR SHOPS AND 4 DIAGNOSTIC SCANS THAT HAVE BEEN RAN ON THE VEHICLE. WHILE DRIVING, THE CAR WILL SHUT OFF, IT WILL RESTART WITHOUT ANY ISSUES BUT THIS IS BECOMING DANGEROUS FOR MY CHILDREN AND I TO BE DRIVING IN. THEIR IS ABSOLUTELY NO WARNING ON WHEN THIS WILL OCCUR SO I HAVE NO WAY TO PREPARE FOR THIS ISSUE. I JUST WANTED TO BRING THIS TO YOUR ATTENTION SO YOU MAY LOOK INTO THIS RECALL ONCE AGAIN. THIS ISSUE HAS BEEN HAPPENING MORE FREQUENTLY SINCE MAY OF THIS YEAR. YOU MAY FEEL FREE TO CONTACT ME ANYTIME FOR ANY INFORMATION YOU MIGHT NEED FROM ME. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779460October 3, 2015
AIR BAGS, SEATS
WHEN YOU MOVE THE PASSENGER SEAT BACKWARDS IR FORWARD THE SERVICE AIR BAG LIGHT COMES. THIS HAPPENS AT ANY TIME . SINCE IT IS NOT A POWER SEAT IT JUST SO HAPPPENS WHEN MOVING IT MANUALLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779474October 3, 2015
STEERING
VEHICLE HAS 65,937 MILES AND FAILED NC INSPECTION DUE TO EXCESSIVE PLAY IN BOTH FRONT HUB AND BEARING ASSEMBLIES. NO STEERING PROBLEMS NOTED PRIOR TO THIS INSPECTION. DEALER STATED THEY HAVE REPLACED SOME ASSEMBLIES BUT HAD NOT BEEN MADE AWARE BY CHEVROLET THIS WAS A PROBLEM NOR HAS ANY RECALL BEEN INITIATED. WITH SO FEW MILES AND A DEFECT SO POTENTIALLY DANGEROUS SOME FORM OF NOTIFICATION TO VEHICLE OWNERS OF MODELS USING THIS TYPE OF ASSEMBLY SHOULD BE NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779414October 2, 2015
TRACTION CONTROL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A RANDOM FAILURE WITH THE SERVICE STABILITY LINK AND SERVICE STABILITY TRACTION CONTROL. IN ADDITION, THE SERVICE ENGINE WARNING LIGHT ILLUMINATED FREQUENTLY FOLLOWED BY A DRASTIC REDUCTION IN SPEED WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD EACH TIME THE FAILURE RECURRED, TURN OFF THE VEHICLE TO RESET THE COMPUTER, AND RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHO WAS NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND WAS TO BE TAKEN TO A DEALER FOR INSPECTION AND DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779171October 1, 2015
AIR BAGS
THE AIRBAGS LIGHT GO ON AND OFF INTERMITTENTLY. THIS HAS BEEN HAPPENING FOR OVER A YEAR. WE'VE HAD IT LOOKED AT AND THEY NEVER CAN FIGURE IT OUT. IS THERE A RECALL????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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