Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10778945October 1, 2015
ELECTRICAL SYSTEM, ENGINE, AIR BAGS, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNED A 2013 CHEVROLET IMPALA. WHILE THE VEHICLE WAS STOPPED AT A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ACCELERATED VERY SLOWLY. THE ENGINE STALLED IN THE MIDDLE OF THE ROAD. THE KEY WAS TURNED BACK TO THE ON POSITION AND ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED A BROKEN LEFT HIP BONE, NERVE DAMAGE, AND OTHER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,345. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10778621September 30, 2015
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. DURING A ROUTINE OIL CHANGE, THE TECHNICIAN NOTICED A GASKET LEAK IN THE VEHICLE THAT NEEDED TO BE REPLACED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. IT WAS UNKNOWN IF THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 178,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778685September 30, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WOULD NOT TURN. THE CONTACT WAS NOT ABLE TO START THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778815September 30, 2015
ENGINE
ENGINE SHUTS OFF WHILE AT A RED LIGHT AND THEN WILL TURNOVER BUT WILL NOT RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778816September 30, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT THE PASS LOCK SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000. UPDATED 11/18/15*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778805September 30, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I TURN ON THE VEHICLE AND THEN IT SHUT OFF...LIKE THE IGNITION SWITCH IS FAULTY...THEN THE STABILITRAK COMES ON..I HAVE TO TURN THE KEY OVER SLOWLY SO IT WON'T HESITATE TO TURN ON OR SHIRT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778353September 29, 2015
ELECTRICAL SYSTEM
THE STEPPER MOTORS THAT CONTROL DASH INSTRUMENTS. SPEEDOMETER WILL NOT RESET TO 0 MPH AFTER COMING TO A FULL STOP. ALSO, STEPPER MOTOR CONTROLLING FUEL GAUGE. INACCURATE FUEL AVAILABLE READING AND I MUST RELY ON TRIP METER TO ESTIMATE WHAT FUEL IS REMAINING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778478September 29, 2015
AIR BAGS
SERVICES AIR BAG LIGHT INTERMITENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778508September 29, 2015
AIR BAGS
SERVICE AIR BAG CAME UP ON DASH DISPLAY. CHECKED FOR CODE AND FOUND NONE. RESTARTED CAR AND LIGHT STILL ON. WORRIED ABOUT AIR BAG IF THERE WAS AN ACCIDENT. FOUND MANY OTHERS ONLINE WITH THE SAME PROBLEM. IS THERE A RECALL ?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778033September 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT A MONTH AFTER THE VEHICLE BEING SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM), THE VEHICLE STALLED WITHOUT WARNING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778197September 28, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, THE VEHICLE FAILED TO START INTERMITTENTLY. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE IGNITION SWITCH NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777908September 27, 2015
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
AT FIRST IT WAS WHEN BACKING UP AND TURNING SHARP. THE TRACTION CONTROL MESSAGE WOULD COME ON AND A GRINDING LIKE SOUND FROM THE FRONT DRIVER WHEEL AREA. LATER IT INCLUDED THE ABS WARNING AND WOULD ALSO OCCUR AFTER BACKING WITH TURN AND GOING FORWARD AT THAT MOMENT. NOW RANDOMLY WHEN PULLING OUT AND THE SERVICE AIR BAG LIGHT COMES ON. RECENTLY ALSO THE OIL PRESSURE LOW MESSAGE AND DUMMY LIGHT COME ON 3-4 TIMES BEFORE STOPPING (AND YES THE OIL PRESSURE IS GOOD WITH CORRECT OIL, TIRES, PRESSURE, BRAKES, SENSORS ALL CHECK GOOD). BEST GUESS DIAGNOSTICS IS SHORTING IN WIRING HARNESS THAT CAN NOT BE LOCATED UNTIL IT FAILS COMPLETELY. HOWEVER WITH GRABBING WITH TRACTION CONTROL WHEN PULLING OUT AND AIR BAG PROBLEMS IT IS OBVIOUS THIS IS A SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777944September 27, 2015
AIR BAGS
I TOOK THE CAR TO HANK GRAFF CHEVROLET IN DAVISON, MI FOR WARRANTY WORK AND THE SERVICE AIRBAG SOON LIGHT WAS ON. THEY REPLACED SEATBELT TENSIONER ON THE PASSENGER SEAT AND THE LIGHT REMAINED OFF FOR A MONTH. NOW THE LIGHT IS ON AGAIN AND THE CAR IS OUT OF WARRANTY. I BELIEVE THAT GM SHOULD STAND BEHIND THESE SAFETY MECHANISMS REGARDLESS OF ANY WARRANTY. I WAS TOLD THAT IN THE EVENT OF A CRASH THE AIRBAGS WOULD NOT DEPLOY IF THE WARNING LIGHT IS ON, YET I ABSOLUTELY REFUSE TO PAY FOR A PROBLEM WITH A SAFETY DEVICE INTENDED TO LAST THE LIFETIME OF THE CAR. GM CANNOT IGNORE FAULTY SAFETY EQUIPMENT LIKE THEY IGNORED THE FAULTY IGNITION SWITCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777801September 26, 2015
ENGINE, UNKNOWN OR OTHER, STRUCTURE:BODY
GOT INTO THE CAR FROM WORK DROVE LESS THAN TWO MILES WENT IN THE HOUSE FOR ABOUT 20 MINUTES GOT BACK IN THE CAR DROVE ABOUT A MILE AND A HALF TO GET FOOD GOT BACK IN CAR RETURNED TO PRIOR LOCATION DELIVERY FOOD TO MY MOM WENT INSIDE HOUSE BOUT 5 MINUTES LATER A PASSERBY BANG ON THE DOOR TO NOTIFY US THAT THE CAR WAS ON FIRE USE A FIRE EXTINGUISHER COULDN'T PUT IT OUT PROCEEDED TO CALL THE FIRE DEPARTMENT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10776587September 25, 2015
TRACTION CONTROL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRACTION CONTROL WARNING LIGHT ILLUMINATED ALONG WITH THE WARNING MESSAGE "ENGINE SHUTTING OFF". THE ENGINE WAS THEN SHUT OFF AND COULD NOT BE RESTARTED. APPROXIMATELY FIVE MINUTES LATER, THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED AS NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 93,683.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10777751September 25, 2015
STEERING
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 10 MPH AND MAKING A TURN, A KNOCKING SOUND WAS HEARD FROM THE STEERING WHEEL. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 09E005000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 187,369.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10775444September 23, 2015
SERVICE BRAKES, AIR BAGS
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AFTER BEING CUT OFF BY A MOTORCYCLIST. THE CONTACT CRASHED INTO A CEMENT BARRIER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT ALSO STATED THAT THE ANTI-LOCK BRAKING SYSTEM FAILED. A POLICE REPORT WAS FILED. THE CONTACT AND PASSENGER RECEIVED INJURIES TO THE UPPER AND LOWER BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10775489September 23, 2015
AIR BAGS
MY SERVICE AIR BAG LIGHT CAME ON IN MY 2009 IMPALA, AND I TOOK VEHICE TO MY DEALER. THE DEALER SAID THAT THE LEFT FRONT SEAT SIDE AIR BAG NEEDED TO BE REPLACED. I AM CONCERNED WHY THIS AIR BAG WOULD NEED FULL REPLACEMENT ALL OF A SUDDEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680219September 23, 2015
ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH PROBLEMS. *SMD THE CONSUMER STATED THERE WERE TIMES, WHEN THE VEHICLE WOULD NOT START AND THERE WERE TIMES, WHERE IT WOULD TAKE HOURS FOR IT TO START. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682301September 23, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE STARTING PROBLEMS AND ELECTRICAL SYSTEM/ IGNITION RECALL NOTICE. *SMD THE CONSUMER STATED THE STARTING PROBLEMS BEGAN TWO YEARS INTO OWNING THE VEHICLE. EVERY MECHANIC CHARGED HIM HUNDREDS OF DOLLARS IN PARTS AND LABOR, ONLY FOR THE PROBLEM TO RETURN. IN SEPTEMBER 2014, THE CONSUMER RECEIVED A RECALL NOTICE. HE TOOK THE VEHICLE TO THE DEALER, WHERE THEY PUT TWO RINGS ON HIS KEY FOB. THEY ALSO INFORMED HIM THE IGNITION SWITCH AND SENSOR NEEDED TO BE REPLACED, WHICH COST HIM SEVERAL HUNDRED DOLLARS. THE CONSUMER STATED THE STARTING PROBLEM HAS CEASED. THE CONSUMER BELIEVED HIS PROBLEM QUALIFIED TO BE RECALLED, SINCE SEVERAL OTHER VEHICLES WERE BEING RECALLED FOR IGNITION PROBLEMS. ALSO, THE LEFT FRONT DOOR LATCH ASSEMBLY WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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