Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10787106October 29, 2015
EXTERIOR LIGHTING
I WAS DRIVING DOWN THE ROAD LAST NIGHT MY HEAD LIGHTS FLASHED 3 OR 4 TIMES AND THEN I LOST ALL HEADLIGHTS. AND NOW WHEN I TURN MY BRIGHTS I LOOSE ALL HEADLIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787133October 29, 2015
TIRES
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA EQUIPPED WITH GOODYEAR GPS2 TIRES, SIZE: P225/75R15. WHILE DRIVING 55 MPH, THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. THE CONTACT NOTICED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE SEPARATED FROM THE INSIDE AND OUTSIDE WALL OF THE TIRE. IN ADDITION, THERE WAS TREAD SEPARATION AND THE TIRES EXHIBITED BUBBLES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT NEW TIRES WERE NEEDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER WAS UNKNOWN. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786684October 28, 2015
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ENGINE OIL LEAK IN THE VEHICLE. IN ADDITION, THE CONTACT MENTIONED THAT THE IGNITION KEY NEEDS TO BE REPLACED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786764October 28, 2015
POWER TRAIN
BOUGHT THE CAR USED 141,000 MILES DAY AFTER I BOUGHT IT THE TRANSMISSION JERKS REALLY HARD WHEN TAKING OFF. I HEARD IT WAS A COMMON PROBLEM BUT IT WILL COST $700 OR MORE TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786790October 28, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND BOTH REAR DRIVER AND PASSENGER SIDE DOORS WOULD NOT UNLOCK FROM INSIDE OR OUTSIDE OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786322October 27, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. DURING RAINY WEATHER CONDITIONS, WATER ENTERED THE VEHICLE THROUGH THE DASHBOARD CAUSING THE VEHICLE TO STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 110,115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786371October 27, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
MY PASSLOCK SYSTEM HAS BEEN MALFUNCTIONING FOR YEARS NOW (2007-2015) AND AT RANDOM INTERVALS, MY CAR WILL NOT START AND I HAVE TO WAIT 15 MINUTES BEFORE THE ENGINE WILL START. SOMETIMES THE "SECURITY" LIGHT WILL TURN ON WHILE I AM OPERATING THE VEHICLE AND AFTER I HAVE PARKED IT, THE SECURITY LIGHT WILL FLASH AND I CAN'T START THE ENGINE UNTIL AFTER THE 15 MINUTE CYCLE HAS CONCLUDED. NOT ONLY HAS THIS ISSUE BEEN AN INCONVENIENCE, BUT I HAVE HAD OCCASIONS WHERE IT HAS PUT ME IN DANGER. I AM NOT RESPONSIBLE FOR THE PASSLOCK SYSTEM FAILURE, NOR DO I HAVE THE FUNDS TO REPAIR OR REMOVE IT. I BELIEVE THAT PASSLOCK WAS A FAULTY SYSTEM FROM THE BEGINNING AND THE FACT THAT IT HAS NOT BEEN RECALLED SHOCKS ME. I AM VERY AFRAID THAT ONE DAY THE PASSLOCK SYSTEM MALFUNCTION WILL OCCUR WHEN THE VEHICLE IS IN MOTION AND THAT I WILL LOSE POWER STEERING, BRAKING, AND OTHER VITAL OPERATIONAL FUNCTIONS. NOTICEABLY, THE PASSLOCK MALFUNCTION HAS BECOME MORE FREQUENT, SO I NEEDED TO FILE THIS COMPLAINT. I HAVE TALKED TO SERVICE EXPERTS AT MY LOCAL CHEVY DEALERSHIP AND THEY HAVE TOLD ME ON MORE THAN ONE OCCASION THAT THIS ISSUE IS WIDESPREAD, INCLUDING MANY GM VEHICLES, AND THAT EVENTUALLY MY CAR JUST WON'T START ANYMORE. THE QUOTED PRICES TO FIX THIS ISSUE (EITHER REPAIRING IT OR REMOVING IT ENTIRELY) HAVE BEEN RIDICULOUSLY HIGH AND I DON'T UNDERSTAND WHY I SHOULD BE FORCED INTO PAYING FOR A WELL-KNOWN GM/CHEVROLET PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786506October 27, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE SERVICE ENGINE AND THE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. IN ADDITION, THE VEHICLE STOPPED WITHOUT THE BRAKE PEDAL BEING ENGAGED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS BEING DEPRESSED WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,376.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786191October 26, 2015
ENGINE, UNKNOWN OR OTHER
REDUCED ENGINE POWER MESSAGE CAME, CAR STOPPED SUDDENLY IN THE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785836October 25, 2015
AIR BAGS, ENGINE, STEERING
MY VEHICLE'S IGNITION SWITCH SHUT OFF, WHICH CAUSED ME TO LOSE STEERING. WHEN I CRASHED, THE AIRBAG FAILED TO DEPLOY. I WAS DRIVING IN A LARGE PARKING LOT AND WENT OVER A SPEED BUMP. I WAS KNOCKED OUT BUT THE POLICE REPORT INDICATED THERE WERE NO SIGNS OF BRAKING OR STEERING. I TOOK MY IMPALA TO THE GM DEALERSHIP OVER 12 TIMES.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10785801October 24, 2015
AIR BAGS
OCTOBER 2015, WHILE DRIVING DISPLAY CAME UP WITH MESSAGE "SERVICE AIR BAG" WITH ICON ALSO SHOWING ON DISPLAY. CHECKING INTO THIS MESSAGE I FOUND THAT THIS IS A SERIOUS PROBLEM AND THAT I CANNOT DEPEND ON HAVING AIR BAG PROTECTION IF IN AN ACCIDENT. CHECKING VARIOUS SOURCES ONLINE, FOUND HUNDREDS OF COMPLAINTS AND THAT WHEN MANY SERIOUS ACCIDENTS OCCURED, NO AIR BAGS DEPLOYED . CALLED MY GM DEALER AND WAS TOLD THAT PROBLEM COULD BE CAUSED BY SEVERAL DIFFERENT PROBLEMS AND COULD MEAN INSTALLING NEW AIR BAGS AT A COST OF $1200.00. WITH ALL THE CURRENT RECALLS FOR THE TAKADE AIR BAGS, WHY ARE THESE AIR BAG DEFECTS ON THE CHEVOLET IMPALA'S NOT BEING RECALLED. THEY PRESENT A REAL DANGER TO PASSENGERS IN THESE CARS. IN SOME OF THE COMPLAINTS ONLINE, EVEN AFTER THE CARS WERE SERVICED BY THE DEALERS, THE PROBLEMS REOCCURED. I AM AN 81 YEAR OLD FEMALE WITH OUT THE RESOURCES TO PAY SEVERAL HUNDRED DOLLARS TO, MAYBE, HAVE THE PROBLEM FIXED AND I AM SURE MANY OTHER OWNERS OF THE IMPALA'S ARE IN THE SAME CIRCUMSTANCE. I FEEL THIS IS A SERIOUS SAFETY ISSURE AND SHOULD BE CONSIDERED AS SUCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785335October 22, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE ATTEMPTING TO START AND MOVE THE VEHICLE, IT WOULD NOT SHIFT OUT OF PARK. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A PREVIOUS OCCASION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE WHERE AN INTERIM REPAIR WAS PERFORMED IN ORDER TO DRIVE THE VEHICLE TO THE DEALER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WAS INOPERABLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785338October 22, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE CLIMATE CONTROL WAS ENGAGED, THERE WAS AN ABNORMAL NOISE COMING FROM THE DASHBOARD. AS A RESULT, THE DEFROST SYSTEM FAILED TO OPERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLIMATE CONTROL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783864October 21, 2015
ENGINE
HELLO, ONLY HAD MY CAR 2 YEARS AND NOTHING BUT PROBLEMS..MY BIGGEST CONCERN IS THIS LIGHT THAT'S KEEPS COMING ON AND SAYS "ENGINE POWER REDUCED" AND KICKS MY CARS DOWN BETWEEN 20 AND 40 MILES PER HOUR..HUGE SAFETY ISSUE TO ME. I WAS DRIVING WITH MY 3 CHILDREN ON THE HIGHWAYS WHEN OUT OF NOWHERE MY CAR REDUCED TO 20 MILES ON THE HIGHWAY!!! I WAS SCARED AS WELL AS MY CHILDREN AND HAD TO EXIT THE HIGHWAY AS SAFELY AS POSSIBLE. NOW I HAVE DONE SOME INVESTIGATION ABOUT THIS AND SEE MANY PEOPLE ARE HAVING THE SAME ISSUES HOW HORRIBLE. WHY IS THERE NOT A RECALL FOR THIS? MY LIFE AND MY CHILDREN'S LIVES ARE A FACTOR AND IT'S TERRIFYING THAT NOTHING IS GETTING DONE ABOUT THIS BUT IS KNOWN BY THE MAKERS OF THIS VEHICLE..PLEASE I WOULD LIKE SOME ANSWERS AND SOMETHING DONE ABOUT THIS. I AM A NURSE OUT HERE SAVING LIVES EVERYDAY AND I CAN'T JUST AFFORD TO KEEP TRYING TO FIX A PROBLEM WITH A CAR THAT NOBODY HAS A REAL ANSWER ON WHY IT'S DOING THIS. I HAVE NO OPTION TO STILL DRIVE THIS VEHICLE AS WELL AS MANY OTHER HARD WORKING PEOPLE WHO HAVE SPENT THEIR HARD WORKING MONEY ON THESE VEHICLES AND COMPANY. THANK YOU FOR YOUR TIME AND CONSIDERATION WITH THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783843October 20, 2015
UNKNOWN OR OTHER
THE TRUNK LID UNLOCKED AND RAISED WHILE IT WAS PARKED AND I WAS SITTING INSIDE A HOUSE, WITH THE FOB IN THE FRONT POCKET OF MY TROUSERS, WITHOUT ANY INTENTIONAL APPPLICATION OF FORCE ON THE FOB BUTTON. THIS UNINTENTIONAL ACTION EXPOSED THE CONTENTS OF THE TRUNK TO POSSIBLE THEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783548October 20, 2015
EXTERIOR LIGHTING
THE TURN SIGNALS STOP WORKING AND COULD POSE A SAFETY HAZARD AS TO NOT BEING ABLE TO SIGNAL WHICH DIRECTION YOU TRAVELING TO. SO OTHER DRIVERS WOULD NOT BE ABLE TO KNOW THAT YOUR ARE MAKING A TURN AND COULD RESULT IN A CRASH. THIS IS A VERY COMMON PROBLEM ON MANY GM VEHICLES NOT JUST THE IMPALA, SUCH AS GRAND AM, MONTE CARLO, OLDSMOBILE ALERO, AND MORE. THE PROBLEM IS IN THE HAZARD SWITCH RELAY WHICH ALSO CONTROLS THE TURN SIGNALS WHICH IS A DEFECTIVE PART AND PREMATURELY FAILS. GENERAL MOTORS SHOULD MAKE A RECALL WITH HOW MANY VEHICLES HAVE THIS PROBLEM AND IS A KNOW ISSUE ON MANY OF THERE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783637October 20, 2015
STEERING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS A RANDOM PROGRESSING FAILURE IN WHICH THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON TO RESET THE COMPUTER. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V450000 (STEERING) AND 14V409000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 01/27/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783678October 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A LOUD CLICKING NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806824October 19, 2015
AIR BAGS
LETTER FROM CONGRESSMAN PERRY ON BEHALF OF CONSTITUENT RE 2015 CHEVY IMPALA AIRBAG DEFECT. *SMD THE CONSUMER STATED THE FRONT PASSENGER SEAT AIR BAG SENSOR WOULD NOT TURN ON UNLESS A PERSON OF ADEQUATE WEIGHT WAS SITTING IN THE SEAT WITHOUT ANY CUSHION. THE CONSUMER'S WIFE HAD TO SIT ON A CUSHION, IN ORDER TO SEE OUT OF THE VEHICLE AND TO PROPERLY POSITION HER BODY IN THE FRONT PASSENGER SEAT. THE CONSUMER WOULD LIKE TO HAVE THE PASSENGER SEAT SENSOR DEACTIVATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783251October 19, 2015
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE TRAVELING AT 40 MPH, THE VEHICLE BEGAN TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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