Chevrolet Impala Complaints
10,446 consumer complaints on file.
- #10682304September 23, 2015ENGINE AND ENGINE COOLING
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY ENGINEERING MISTAKE AND REQUESTS REFUND FOR REPLACEMENT ENGINE. *SMD THE REPAIR SHOP FOUND A MISFIRE IN THE #3 CYLINDER. THEY FOUND THE THREAD PULLED OUT OF THE HEAD FOR THE ROCKER ARM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10767592September 23, 2015ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
I WAS DRIVING MY VEHICLE WHEN IT SUDDENLY CUT OFF WITH AN "ENGINE POWER REDUCED" SIGN AND THE CAR ULTIMATELY SHUT OFF COMPLETELY. THE CAR WOULD NOT COME BACK ON. IT HAD TO BE TOWED HOME AND THEN TOWED TO A CHEVY DEALERSHIP IN FRANKFORT, IL. THE CHEVY DEALERSHIP COULD NOT DEPICT THE PROBLEM AND HELD MY CAR FOR ALMOST TWO WEEKS. THE DEALERSHIP SAID THAT IT MAY BE SOMETHING INTERMITTENT BUT FAILED TO FIX THE ISSUE. THE DEALERSHIP RELEASED MY CAR TO ME AND THE ENGINE POWER REDUCED RETURNED THE NEXT DAY. THE CAR IS CURRENTLY OUT OF COMMISSION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10767275September 22, 2015AIR BAGS
I JUST BOUGHT A USED 2010 IMPALA WITH APPROXIMATELY 210000 MILES. WHEN I TURN ON THE VEHICLE, THE AIRBAG LIGHT IS CONSTANTLY ON AND THE DRIVER'S INFORMATION SYSTEM INDICATES THAT THE AIRBAGS NEED TO BE SERVICED. I HAVE CONTACTED THE DEALER AND THEY HAVE NOT YET BEEN ABLE TO RESOLVE THE ISSUE. IF THERE ARE ANY CHANGES, I WILL REPORT THEM. I AM VERY CONCERNED FOR THE SAFETY OF MYSELF OR MY PASSENGERS WITH THIS ISSUE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766437September 21, 2015TRACTION CONTROL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 75 MPH, THE VEHICLE STALLED AND THE TRACTION CONTROL AND THE CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE CONTACT MENTIONED THAT AFTER THE FAILURE OCCURRED, THE SERVICE ELECTRONIC STABILITY CONTROL, THE ENGINE POWER REDUCED, AND THE THROTTLE BODY DISABLED WARNING LIGHTS DISPLAYED ACROSS THE INSTRUMENT PANEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000. UPDATED 11/03/15.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766656September 21, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHEN THE VEHICLE WAS UNLOCKED WITH THE KEY FOB, THERE WAS AN ABNORMAL NOISE UNDER THE FRONT PASSENGER SIDE DASHBOARD NEAR THE AIR BAG. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ACTUATOR BLEND DOOR WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765372September 20, 2015VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
HAD TO RECENTLY REPLACE FUEL EJECTION AND OTHER PART FOR FUEL LEAKING AND FUMES OVERCOMING IN CAR. NOW THE SPEEDOMETER, FUEL AND TACK GAUGE STOPPED WORKING. GM HAS NOT RECALLED THIS ON THE IMPALA AND THEY ARE AWARE THIS IS A PROBLEM BUT WILL NOT TAKE RESPONSIBILITY. THESE ISSUES HAVE BEEN A SERIOUS SAFETY HAZARD FOR MY DAUGHTER AND CANNOT DRIVE THE CAR. EVERY CHEVY DEALERSHIP AND PARTS STORES THINK THERE IS A RECALL UNTIL THEY LOOK IT UP. THATS HOW MUCH THEY ARE AWARE OF THE ISSUES. ONCE AGAIN ILL HAVE TO PAY APPROX. 300.00 JUST FOR THE PART. DORMAN OE SOLUTIONS INSTRUMENT CLUSTER. HOW CAN WE STOP GM FROM GETTING AWAY WITH THIS! WE NEED HELP!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765107September 18, 2015ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE KEY WAS TURNED TO START THE VEHICLE, IT FAILED TO START AND THE SECURITY WARNING LIGHT ILLUMINATED. AFTER SEVERAL ATTEMPTS, THE VEHICLE RESTARTED. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THE FAILURE WAS NOT DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765234September 18, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE HI BEAM HEADLIGHTS FAILED, WHICH MADE THE LO BEAM HEADLIGHTS GO OUT WHEN THE HI BEAM WAS ENGAGED. REPAIR SERVICE FOUND A CORRODED "PIN" IN A MULTI-PIN ELECTRICAL CONNECTION.THIS IS A "PROTECTED" CONNECTION, IN THE ENGINE COMPARTMENT, IT HAS BEEN CORRODED FOR A VERY LONG TIME ACCORDING TO THE ELECTRIC SERVICEMAN. HE INFORMED ME THE OTHER "PINS" WILL FAIL ALSO EFFECTING THE WIPERS AND OTHER "NECESSARY" SAFETY COMPONENTS, BECAUSE OF THE CONDITION OF THIS CONNECTOR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764502September 17, 2015STEERING
POWER STEERING FAILED. UPON STARTING VEHICLE ONE MORNING, HAD LITTLE TO NO STEERING POWER. HAD POWER STEERING PUMP REPLACED, THREE TIMES, FIRST PUMP FAILED, SECOND PUMP FAILED ALSO.(MECHANIC SOURCE FOR PARTS BAD). HOLE IN HOSE ALSO. PROBLEM HAS OCCURRED AGAIN. MUST NOW HAVE RACK AND PINION REPLACED, POWER STEERING FLUID LEAKING IN THAT AREA.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764506September 17, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE KEY EMITTED FROM THE IGNITION SWITCH. THE CONTACT ATTEMPTED TO PLACE THE KEY BACK; HOWEVER, THE IGNITION WAS NOT RECOGNIZING THE KEY. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE STALLED. AFTER SEVERAL ATTEMPTS, THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STARTING MECHANISM FAILED. AS A RESULT, THE STARTER WAS REPLACED BUT THE FAILURE PERSISTED. THE MECHANIC THEN INFORMED THAT THE IGNITION SWITCH FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,883.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764625September 17, 2015AIR BAGS, EXTERIOR LIGHTING
THE AIRBAG LIGHT GOES OFF WHEN STARTING ENGINE THEN COMES BACK ON AGAIN AND STAYS ON
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764072September 16, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE LOW BEAM AND HIGH BEAM LIGHTS FAILED TO WORK. THE CONTACT HAD TO MANEUVER THE SWITCH TO GET THE LOW BEAMS AND HIGH BEAMS TO WORK. THE CONTACT WAS CONCERNED THAT THE FAILURE COULD HAPPEN AGAIN WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 98,270.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764133September 16, 2015ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE LOST POWER WHILE DRIVING VARIOUS SPEEDS. THE CONTACT STATED THAT ALL THE WARNING INDICATORS ILLUMINATED AT THE TIME OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764196September 16, 2015SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT THE BRAKE LIGHTS ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764218September 16, 2015POWER TRAIN
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TRANSMISSION GEARS HESITATED TO CHANGE AND THE GEARS WERE SLIPPING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764232September 16, 2015ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
JULY 2015, "SERVICE STABITRAC, LOSING POWER" LIGHTS CAME ON. TOOK TO LOCAL DEALER AND SPENT $600 FOR REPAIRS. SEPTEMBER 2015, SAME PROBLEMS, TOOK FOR REPAIRS - NO CHARGE. LESS THAN 2 DAYS LATER THE ERROR CODE IS BACK. DEALER HAS NO CLUE ON PROBLEM REMEDY. WHEN THE LIGHTS COME ON, ACCELERATION IS AFFECTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764439September 16, 2015VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, ENGINE
WHEN DECELERATING AT A RED LIGHT WHICH TURNED GREEN, ATTEMPTED TO ACCELERATE WITH NO THROTTLE RESPONSE, EVEN WHEN PUSHED TO THE FLOOR FOR APPROXIMATELY 2 SECONDS OR MORE (SEVERAL SIMILAR INCIDENTS). SECOND INCIDENT, CAR STALLED AT A SLOW SPEED. THIRD INCIDENT, AFTER ACCELERATING THE ENGINE RPMS STAY REVING HIGH AFTER TAKING FOOT OFF THE GAS FOR SEVERAL SECONDS, AND THIS HAS HAPPENED ON SEVERAL OCCASIONS AND AS RECENTLY AS 9-16-15. THESE INCIDENTS ALL OCCURED BEFORE AND AFTER A COMPLETE GM DEALER REPROGRAMMED THE COMPUTER.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763874September 15, 2015ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN THE STEERING WHEEL WAS TURNED LEFT OR RIGHT, IT MADE AN ABNORMAL NOISE. ON ANOTHER OCCASION, WHEN THE IGNITION KEY WAS TURNED TO THE ON POSITION, A BURNING ODOR EMITTED INSIDE THE VEHICLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 160,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763912September 15, 2015ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. IN ORDER FOR THE VEHICLE TO START, THE CONTACT HAD TO UNPLUG THE BATTERY AND PLUG IT BACK IN. ONCE THE VEHICLE STARTED, THE HORN SOUNDED AND WOULD NOT CUT OFF UNTIL THE CONTACT DISCONNECTED THE BATTERY AGAIN. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 115,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764004September 15, 2015SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TRACTION CONTROL INTERMIDELY COMES ON AFFECTING TAKE OFF SPEED AND STEERING RESULTING IN ABS SYSTEM COMING ON. HAPPENS MAINLY WHEN STARTING OUT FORM A STOP. CANNOT ACCELERATE FROM A COMPLETE STOP OR MAKE CONSISTENT TURNS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0