Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10783256October 19, 2015
ELECTRICAL SYSTEM
THE SECURITY SYSTEM SHUTS DOWN FOR ABOUT TEN AND SOMETIMES 20 MINUTES MAKING ME LATE FOR WORK, MEETINGS AND EMERGENCIES WITHOUT WARNING.. THE VEHICLE IS STATIONARY WHEN IT HAPPENS AND IT USE TO HAPPEN FAR AND BETWEEN, BUT THE SECURITY LIGHT COMES ON VERY FREQUENTLY. I WORK AT NIGHT AND HAVE BEEN STRANDED IN AN EMPTY PARKING LOT A NUMBER OF TIMES. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783316October 19, 2015
AIR BAGS
SUMMARY: OCTOBER 19, 2015 VEHICLE SAFETY COMPLAINT AIR BAG SYSTEM ALARMING, AS AIR BAG LIGHT IS ON ALL THE TIME FOR ALL CONDITIONS STATIONARY, IN MOTION, ON A CITY STREET OR A HIGHWAY, TURNING. AIR BAG ALARM LIGHT TURNED ON FOR MORE THAN ONE WEEK. PREVIOUS CORRECTIVE ACTIONS IMPLEMENTED BY CHEVROLET DEALERSHIP ARE IN QUESTION AND NOT EFFECTIVE AS THE ISSUE HAS RETURNED. PREVIOUS INCIDENT REPORTED FOR SAME ISSUE JULY 2014 ODI NUMNER 10615989 ELECTRICAL CONNECTOR ISSUES WERE DIAGNOSED BY THE DEALERSHIP, DEALERSHIP IDENTIFIED FRETTING FAILURES, IMPLEMENTED CORRECTIVE ACTIONS. DEALER IS CHARGING SERVICE FEES FOR SAFETY RELATED AIR BAG FAILURES, THE DEALER SHOULD NOT BE CHARGING FEES FOR REPAIRS, THIS ISSUE SHOULD BE TREATED AS A RECALL. THE DEALER SHOULD NOT BE PASSING COST OF REPAIRS TO THE CUSTOMER FOR VITAL SAFETY SYSTEMS OF THE EQUIPMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783355October 19, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT ALL FOUR DOORS ON THE VEHICLE WOULD NOT UNLOCK AND LOCK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN STATED THAT THE DOOR LOCK MECHANISM WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783347October 19, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A HARD START. IN ADDITION, WHENEVER DRIVING IN REVERSE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMAL OPERATION. THE FAILURE RECURRED INTERMITTENTLY ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE DETECTED WATER IN THE FUEL TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783429October 19, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. THE CONTACT STATED THAT THE KEY FOB WAS NOT ABLE TO BE REMOVED FROM THE IGNITION AND THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED. PRIOR TO THE FAILURE, THE VEHICLE WAS REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED TWELVE TIMES AFTER THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 85,733.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783493October 19, 2015
ELECTRICAL SYSTEM
WHEN TRYING TO CRANK VEHICLE PASSLOCK CODE WON'T ALLOW CAR TO CRANK UNTIL AFTER 10 MINUTES. THE SECURITY LIGHT WILL BLINK UNTIL ITS READY TO CRANK AGAIN. VEHICLE WAS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783134October 18, 2015
STEERING
AT 1884K MI LEAVING HOME DEPOT PARKING LOT PWR STEERING WENT OUT WITH WARNING ON DASH (POWER STEERING FAILURE DRIVE WITH CAUTION). TOWED TO PORTER CHEVROLET IN NEWARK DE. WHERE THEY REPLACED THE ELECTRIC PWR STEERING RACK. THE CAR WAS IN THE SHOP FOR A WEEK. NOW, AT 3838K MI THE SAME SITUATION HAS OCCURRED AFTER PULLING OUT OF MY DRIVEWAY AND STARTING DOWN THE STREET. THIS 4908 LB. CAR IS ALMOST IMPOSSIBLE TO STEER WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783097October 17, 2015
POWER TRAIN
TRANSMISSION SHIFTS HARD AND JERKS UPON TAKE OFF INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782588October 15, 2015
ELECTRICAL SYSTEM
THE RADIO HAS A SHORT IN IT AND HAS DRAINED TWO BRAND NEW BATTERIES AFTER IT SIT FOR OVER 12 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782375October 15, 2015
ELECTRICAL SYSTEM
THE GAS GAUGE, THE SPEED GAUGE AND THE GAUGE FOR THE HEATING AND WATER COOLING HAS MALFUNCTIONED. IT ALSO JUST STALLS CAUSING THE CAR TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782425October 15, 2015
SERVICE BRAKES, STEERING
TL* THE CONTACT OWNED A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND ATTEMPTING TO MAKE A COMPLETE STOP, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE WOULD NOT STOP. THE CONTACT ALSO STATED THAT THE STEERING WHEEL FAILED TO RESPOND CAUSING THE CONTACT TO CRASH INTO A DITCH AND IMPACTED THE DRIVER SIDE OF THE VEHICLE. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT INJURIES WERE SUSTAINED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10782430October 15, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO DRIVE FROM A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO RESPOND AS THE BRAKES INDEPENDENTLY ENGAGED. THE ABS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT A HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782438October 15, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
AS I WAS DRIVING ON A STATE ROUTE, ALERTS APPEARED FOR "SERVICE TRACTION CONTROL" AND THEN "SERVICE STABILITRAK" FOLLOWED BY "ENGINE POWER REDUCED". THE ENGINE LIGHT ALSO CAME ON. I PULLED OVER AND SHUT THE CAR OFF, WAITING A FEW MINUTES BEFORE RESTARTING. THE MESSAGES STOPPED, BUT THE ENGINE LIGHT WAS STILL ON. I DROVE A FEW MORE MILES AND APPROACHED THE ON-RAMP TO THE INTERSTATE. AS I ACCELERATED TO MERGE ONTO THE INTERSTATE, THE SAME ALERTS CAME BACK ON IN ADDITION TO "STARTING DISABLED, SERVICE THROTTLE". SHORTLY THEREAFTER, MY CAR BECAME COMPLETELY DISABLED AND SHUT DOWN AS I WAS ON THE INTERSTATE- THE ENGINE CUT OFF, NO POWER STEERING, NO ACCELERATION!! THANKFULLY, I WAS ABLE TO SAFELY PULL OFF THE SIDE OF THE INTERSTATE. I HAD THE VEHICLE TOWED AND THE CAR STARTED RIGHT UP AND SEEMS TO RUN FINE AT THE REPAIR SHOP. WORRIED WHEN AND WHERE IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10805801October 14, 2015
ELECTRICAL SYSTEM
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO IGNITION SWITCH RECALL REPAIRS. *SMD THE CONSUMER WAS INVOLVED IN TWO SEPARATE ACCIDENTS AS A RESULT OF A FAULTY IGNITION. *JB THE CONSUMER STATED THE KEY SLID OUT OF THE IGNITION AND CAUSED THE VEHICLE TO STALL. UPDATED 10/26/15. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10782216October 14, 2015
ELECTRICAL SYSTEM
I BOUGHT THE CAR IN 2009 AND IT HAD GIVEN ME PROBLEMS SINCE I BOUGHT IT. A WEEK AFTER I BOUGHT THE CAR, THE GAS SENSORS WENT BAD, THE DOOR HANDLE CAME OFF AND THE LOCKS WOULDN'T WORK. THAT WAS A $1000 BILL. THE TIRE SENSORS WENT BAD AND NOW THE LOCKS ARE GOING BAD AGAIN. EVER SINCE THEN, THE BLEND DOOR ACTUATOR, WHICH REGULATES THE HEAT OR RECIRCULATING AIR HAS CONSISTENTLY GONE BAD. I HAVE REPLACED IT THREE TIMES SO FAR AND TWO OF THE ACTUATORS HAVE GONE BAD AGAIN. IT MAKES A LOUD KNOCKING SOUND UNDER THE DASH WHETHER THE CAR IS RUNNING OR NOT. IT ALSO HAPPENS WHEN I'M DRIVING. I HAVE CALLED CHEVY SO MANY TIMES, I REMEMBERED THE SCRIPT THEY READ TO YOU. THEY NEVER HELPED. IT IS A $200 REPAIR BILL EVERY TIME IT IS REPAIRED. I TRIED TO LET IT BURN ITSELF OUT AND IT LASTED OVER A YEAR. I WAS TOLD BY A MECHANIC THAT IT IS A PROBLEM ON 2004-2008 IMPALAS BUT THEY NEVER RECALLED IT. IT ALSO CAUSES THE AIR TO BLOW COLD IN THE WINTER. WHY WASN'T A RECALL DONE ON THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782224October 14, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,289.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782233October 14, 2015
ELECTRICAL SYSTEM, STEERING, WHEELS
SERVICE STABILITY MESSAGE COMES ON WHEN MAKING TURNS AND THE TIRE MAKES A SOUND. THE VEHICLE JUST STARTED TO DO THIS ABOUT A WEEK AGO. I REVIEWED COMMENTS FROM OTHER USERS ONLINE AND IT APPEARS THERE ARE SEVERAL PEOPLE WITH 2013 IMPALA'S THAT HAVE THE SAME PROBLEM. IT HAPPENS WHEN TURNING OR WHEN ACCELERATING WHICH MAKES IT VERY HARMFUL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782240October 14, 2015
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
FOR A FEW YEARS I'VE HAD PROBLEMS WITH THE ACCELERATOR PEDAL. THE FIRST TIME WAS ROUGHLY TWO YEARS AGO WHEN THE CAR COMPLETELY LOCKED UP AND SHUT DOWN ON THE HIGHWAY JUST BEFORE RUSH HOUR. I RECEIVED AN ERROR CODE TO CHECK TRACTION CONTROL AND THAT THE ENGINE POWER IS BEING REDUCED. THE CAR THEN LOOSES SPEED DROPPING DRASTICALLY. THE FIRST TIME I WAS IN THE FAST LANE ON THE HIGHWAY AND THE VEHICLES COMPUTER SYSTEM SHUT DOWN. THE STEERING WHEEL LOCKED MAKING IT VERY DIFFICULT TO VEER OFF TO THE SIDE OF THE HIGH WAY. LUCKILY NO OTHER VEHICLES WERE DIRECTLY BEHIND ME, AND I WAS ABLE TO GET THE CAR TO THE SIDE OF THE HIGHWAY ACCIDENT FREE. I'VE NEVER BEEN SO AFRAID AND TERRIFIED IN MY LIFE. I FEAR THIS ISSUE WILL CAUSE FATALITIES THAT CAN BE PREVENTED. I HAD THE CAR SERVICED AT A CHEVROLET DEALERSHIP IN ANN ARBOR MI WHICH WAS AN EXPENSIVE FIX! SINCE I'VE HAD THE ACCELERATOR PEDAL REPLACED, THE VEHICLE HAS SHUT OFF TWO OTHER TIMES FOLLOWED BY THE SAME WARNING MESSAGE TO SERVICE TRACTION CONTROL AND ENGINE POWER BEING REDUCED. I'VE WRITTEN IN TO GM AND THEY CONTINUE TO REQUEST THAT I PAY A DIAGNOSTIC FEE AT A DEALERSHIP FOR THEM TO ADDRESS THE CAUSE. I CANT CONTINUE TO PAY $200-$300 FOR THIS FIX WHEN IT IS A MANUFACTURERS ISSUE. THIS RECALL HAS BEEN DONE ON OTHER CHEVROLET MODELS AND I AM PRAYING FOR A RECALL ON THE 2009 IMPALA. THIS IS A MAJOR SAFETY ISSUE TO MY FAMILY AND THE DRIVERS WHO ARE AROUND ME. THE ISSUE IS STILL PRESENT AND IS A MAJOR CONCERN. THE VEHICLE SPEED CANT EXCEED 40MPH AT TIMES, OR WILL INSTANTLY DROP AT UNEXPECTED MOMENTS. PLEASE INVESTIGATE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782263October 14, 2015
POWER TRAIN
THE VEHICLE JERKS AFTER TAKE OFF FROM A STOP AND LOSES SPEED IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781664October 13, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 60, THE VEHICLE STALLED AFTER THE STABILITRAK, TRACTION CONTROL, AND ENGINE POWER DOWN WARNING INDICATORS ILLUMINATED. THE VEHICLE RESTARTED; HOWEVER, THE FAILURE RECURRED ON ONE OTHER OCCASION WHILE DRIVING APPROXIMATELY 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE WIRING HARNESS WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala