Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10838550February 26, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STARTED THE VEHICLE AND ALLOWED THE ENGINE TO RUN FOR A FEW MOMENTS. THE CONTACT HEARD AN ABNORMAL POPPING NOISE AFTER POWERING UP THE VEHICLE. THE VEHICLE THEN CAUGHT FIRE. THE OCCUPANT JUMPED OUT OF THE VEHICLE. THERE WERE NO REPORTED INJURIES AND A POLICE REPORT WAS NOT FILED. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10838628February 26, 2016
STEERING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME INOPERABLE WITHOUT WARNING. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING ARMS AND POWER STEERING PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 08E063000 (STEERING). THE CONTACT ALSO MENTIONED THAT HE EXPERIENCED FAILURES WITH THE EXHAUST MANIFOLD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ......UPDATED 04/01/16 *BF CONSUMER STATED STEERING ARMS LEAKED AND POWER STEERING LEAKED UPDATED 6/7/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838640February 26, 2016
VISIBILITY/WIPER
WIPER BLADES REMAIN IN AN UPWARD POSITION WHILE DRIVING; THIS OCCURRENCE CAUSES VISIBILITY ISSUES DURING HARSH WEATHER CONDITIONS, WHICH MAY RESULT IN AN ACCIDENT. THIS ISSUE HAPPENS VERY FREQUENTLY, AND I HAVE TO STEP OUT OF THE VEHICLE TO MANUALLY PUSH THE BLADES DOWN WITH MY HANDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838669February 26, 2016
ENGINE
TL* THE CONTACT OWNED A 2003 CHEVROLET IMPALA. WHILE DRIVING AND PULLING INTO A FUEL STATION, THE CONTACT PARKED AND EXITED THE VEHICLE. WHILE THE CONTACT WAS IN THE STORE, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A JUNK YARD LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10838171February 25, 2016
ENGINE
THROTTLE ARM REPLACED FOR THIRD TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838516February 25, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT RECEIVED NOTIFICATION OF A RECALL FOR THE ENGINE, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838527February 25, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHEN ACCELERATING FROM A STOP WHILE TURNING LEFT, ABS ENGAGES AND BRAKES LEFT FRONT WHEEL GRINDS WHICH CAUSES THE CAR TO STOP AND DRAG. SERVICE STABILITRAK, SERVICE ABS AND SERVICE BRAKE ASSIST MESSAGES ALSO APPEAR ON DASHBOARD MESSAGE CENTER. ALL WARNING LIGHTS RESET WHEN VEHICLE IS TURNED OFF, UNTIL A LEFT TURN IS MADE WHILE ACCELERATING AGAIN, AND THE ABOVE ISSUES OCCUR AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837948February 24, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE LOW OIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WOULD BE A SURCHARGE TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837671February 23, 2016
FUEL/PROPULSION SYSTEM, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT FUEL INJECTORS 1, 3, AND 5 MALFUNCTIONED AND FUEL TRAVELED STRAIGHT THROUGH THE EXHAUST SYSTEM. THE CONTACT NOTICED A FUEL ODOR COMING FROM THE REAR EXHAUST. THE DEALER DIAGNOSED THAT INJECTOR PORTS 1, 3, AND 5 NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED NOT TO DRIVE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,168.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837832February 23, 2016
ELECTRICAL SYSTEM
THE CAR IS EQUIPPED WITH AN PASSLOCK ANTITHEFT SYSTEM THAT REGULARLY FAILS. THERE ARE HUNDREDS OF THE SAME COMPLAINTS BY OWNERS ALL OVER THE INTERNET. THE CAR WON'T START FOR AT LEASE 10 MINUTED BECAUSE IT THINKS IT'S BEING STOLEN. SOMETIME IT WON'T START AT ALL AND I HAVE TO UNHOOK THE BATTERY AND TRY TO BYPASS THE SYSTEM. I LEARNED THAT THIS HAS HAPPENED TO OTHERS WHILE DRIVING ALMOST CAUSING A COLLISSION. THE DEALERSHIP I GO TO ACTS LIKE THEY'VE NEVER HEARD OF IT AND CAN'T FIX IT. IT'S UNSAFE FOR MY WIFE AND KID TO BE RIDING IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837840February 23, 2016
ENGINE
TL* THE CONTACT OWNED A 2002 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE VEHICLE, THERE WAS A LOUD BANGING SOUND AND SMOKE APPEARED UNDER THE HOOD. THE SPACE BETWEEN THE FIREWALL AND THE ENGINE BLOCK BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 230,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10837839February 23, 2016
ELECTRICAL SYSTEM:IGNITION:SWITCH
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START ON NUMEROUS OCCASIONS AFTER AN IGNITION SWITCH RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 120,000. UPDATED 05/03/16*LJ UPDATED 06/05/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837859February 23, 2016
VEHICLE SPEED CONTROL
WHILST DRIVING DOWN THE ROADWAY THE THROTTLE BODY BECAME STUCK IN THE OPEN POSITION CAUSING THE VEHICLE TO INCREASE SPEED WITHOUT THE DRIVER BEING IN CONTROL OF THE VEHICLE WHICH COULD RESULT IN A SERIOUS ACCIDENT WITH OTHER VEHICLES ON THE ROADWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837424February 22, 2016
SUSPENSION
COMPLAINT: REAR WHEELS LINKAGE WAS DESIGNED SO THAT THE "CAMBER" CANNOT BE ADJUSTED. THE REAR TIRES WEAR AGRESSFULLY ON THE INBOARD EDGES TO A POINT THAT THEY ARE BALD WHILE THE OUTSIDE, WHICH IS VISIBLE, APPEARS TO BE GOOD. THE REAR TIRES BECOME UNSAFE, WITH A WEAR RATE THAT ONLY LAST ABOUT 15,000 MILES. I AM ON MY 5TH SET OF TIRES WITH THE CAR MILEAGE AT 66,000. GM WAS AWARE OF THIS CONDITION IN 2008, BUT THEY ISSUED A TSB (08032A) TO CORRECT ONLY "POLICE CARS" AND DID NOT REPAIR OR LET OTHER PRIVATE CUSTOMERS KNOW ABOUT THIS. MY CAR SERIAL NUMBER IS LISTED UNDER THE ONES ON THE TSB. THIS CONDITION ALSO CREATES A PROBLEM WHEN OPERATING THE CAR IN WET AND SLIPPERY ROADS, SINCE THE REAR TRACKING IS NOT THE SAME AS THE FRONT TIRES. THE CAR TENDS TO WHIP FROM SIDE TO SIDE, AN OPERATORS CAN LOOSE CONTROL. THE PARTS USED BY GM ARE THE SAME AS ON POLICE VEHICLES AS PERSONAL CARS. THEY CLAIMED A PROBLEM, BUT FOR SOME REASON DENY ANY ISSUES ON A PERSONAL CAR! GM DEALERS REFUSE TO EVEN SPLIT THE COST, AND GM WILL NOT CORRECT MY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837420February 22, 2016
AIR BAGS, ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE STOPPED, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS NOT DIAGNOSED HOWEVER, THE BODY DAMAGE WAS REPAIRED. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FRONT AND REAR DRIVER SIDE, AND THE REAR PASSENGER WINDOWS FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10837506February 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837539February 22, 2016
UNKNOWN OR OTHER
THIS AUTOMOBILE WAS TOTALED (WRECKED) IN 2012 IT BELONGS TO THE SALVAGE YARD IN TRAVERSE CITY MI (GENES). STOP SENDING THE NOTIFICATIONS OF RECALL FOR [XXX] TO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10837564February 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE CAUGHT FIRE. THE CONTACT SMELLED SMOKE COMING FROM THE ENGINE. THE VEHICLE WAS NOT DESTROYED. THERE WERE NO INJURIES SUSTAINED. THE CONTACT AND HER HUSBAND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 136,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10837592February 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, A STRONG ODOR OF BURNING OIL WAS NOTICED WITHIN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10837394February 21, 2016
AIR BAGS
WHILE PASSING A CAR ON HIGHWAY,CHECK AIR BAG WARNING LIGHT CAME ON, AND HAS REMAINED ON. VEHICLE HAS 116000 MILES, AND WAS FLEET MAINTAINED BY A POLICE DEPARTMENT ,GWINNETTE COUNTY GEORGIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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