Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10840293March 7, 2016
ENGINE
OIL LEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840186March 7, 2016
UNKNOWN OR OTHER
ONLY 80,000 MILES ON MY CAR AND HAS 4 OIL/TRANSMISSION LEAKS. CONSUMER REPORTS SAYS THIS IS A COMMON PROBLEM FOR MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840205March 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I BEGIN NOTICING ISSUES WHEN TAKING OFF FROM A COMPLETE STOP WHERE THE VEHICLE WOULD LUNGE FORWARD LIKE IT COULDN'T SHIFT INTO FIRST GEAR. I HAD THAT CHECKED AND NOTHING SHOWED AS AN ISSUE, SO THE MECHANIC SAID IT HAD TO BE ELECTRICAL. THIS WEEKEND I AM DRIVING IT AND AFTER 25 MINUTES IN THE CAR THE CHECK ENGINE LIGHT COMES ON, AS DOES THE NOTICE THAT MY ENGINE POWER HAS BEEN REDUCED, AND TO SERVICE THE STABILITY TRACTION CONTROL SYSTEM. I WAS COMING TO A STOP LIGHT WHEN IT CAME ON AND I PULLED OFF TO TURN OFF THE CAR AND RESTART IT AS THAT WOULD WORK WHEN IT FAILED BEFORE TO RESET THE SYSTEM. IT DIDN'T RESET AND I HAD TO DRIVE IT WITH REDUCED POWER THE REST OF THE WAY TO MY DESTINATION. I HAD THIS FIXED A COUPLE YEARS AGO. I DID GET A NOTICE FROM GM ABOUT THE ISSUE AND THE ABILITY TO BE REIMBURSED OR GETTING IT FIXED IF THERE WAS A CURRENT ISSUE AND I WAS ABLE TO GET REIMBURSED FOR IT. NOW IT IS HAPPENING AGAIN, BUT MY MILEAGE IS TOO HIGH TO GET IT FIXED UNDER THIS REPAIR NOTICE BECAUSE THE LETTER SAYS THAT THE MILEAGE COVERAGE IS ONLY UP TO 120,000. IF THIS IS A KNOWN ISSUE AND I HAVE ALREADY DEALT WITH IT BEFORE, WHY SHOULD I HAVE TO PAY FOR IT TO CONTINUALLY FAIL WHEN IT HAS NOTHING TO DO WITH NORMAL WEAR AND TEAR, WHICH I WOULD HAVE NO ISSUE FIXING AS A PART OF MAINTAINING THE VEHICLE?! THIS SHOULD BE SOMETHING THAT GM WOULD FIX EVERY TIME IT GOES OUT BECAUSE IT IS CLEAR THE ISSUE IS A MALFUNCTION OF THE OVERALL SYSTEM AND NOT LINKED TO ANYTHING THAT THE DRIVER DOES OR DOESN'T DO TO MAINTAIN THE VEHICLE PROPERLY. IN ADDITION WHAT IF IT HAS TO BE REPLACED MULTIPLE TIMES AS IS THE CASE WITH MINE. I HAVE ALWAYS BEEN A DEVOTED GM CUSTOMER, BUT HONESTLY I AM NOT SURE I WILL EVER BUY ANOTHER GM AFTER THIS ISSUE. IT IS UNSAFE AND PROVIDES ANXIETY WHEN DRIVING, BECAUSE IT MIGHT FAIL AT THE WORST TIME AND COULD NEED FIXED AGAIN EVEN IF I FIX IT THIS TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840181March 6, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN STEERING WHEEL IS TURNED LEFT AND NOW RIGHT THE FRONT END GRINDS AT TIMES BUT NOT ALL THE TIME. HOWEVER, IT SEEMS TO BE GETTING GRADUALLY WORSE, GRINDING MORE OFTEN. THE "SERVICE STABILITRAC SYSTEM" COMES ACROSS THE DASH PANEL AND NOW IT IS STATING "SERVICE BRAKE ASSIST". ALL THE WHILE NOTHING SEEMS TO BE WRONG WITH ANYTHING UP FRONT. THIS HAPPENS UPON ACCELERATION. THIS CAN HAPPEN IN CITY STREETS, PARKING LOTS AND FREEWAYS. I HAPPENS ANYWHERE UPON ACCELERATION. THERE IS NO POINT AT WHICH THE GRINDING IS TAKING PLACE CAN BE SEEN. THIS SEEMS TO BE A PROBLEM THAT CHEVROLET HAS WITH ALL THE MODELS OF THIS PARTICULAR VEHICLE YET THEY ARE DENYING ANYTHING IS WRONG WITH THE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839873March 4, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
SERVICE TRACTION CONTROL AND CHECK ENGINE LIGHTS CAME ON THIS MORNING. THEN A MESSAGE SAYING MY ENGINE POWER IS REDUCING. I JUST BOUGHT THIS CAR 3 WEEKS AGO. I CALLED GM CUSTOMER SERVICE AND THEY TOLD ME THERE WAS NOTHING THEY COULD DO, EVEN THOUGH THERE WAS A RECALL REGARDING THIS BECAUSE IT WAS OVER THE 120000 MILE WARRANTY (BUT I JUST BOUGHT THIS CAR 3 WEEKS AGO!!!)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839911March 4, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BUT THE AIR BAGS FAILED TO DEPLOY. THE DETAILS OF THE CRASH WERE UNKNOWN. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER SUSTAINED A CONCUSSION FROM HITTING HER HEAD ON THE STEERING WHEEL OF THE VEHICLE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10839606March 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
ABS SYSTEM IS FAULTY RIGHT SIDE KEEPS COMING UP WITH CODES "C1233 AND C11226" THIS HAPPENED WHILE I WAS DRIVING THE VEHICLE NOT APPLYING BREAKS.WE HAVE REPLACED THE HUB ASSEMBLY ON BOTH SIDES EVEN THOUGH THESE CODES ARE FOR THE RIGHT SIDE. STILL DIDN'T HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839607March 3, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HAD VEHICLE IN SHOP TO REPAIR RECALL FOR OIL ON MANIFOLD. WITHIN A WEEK OF THAT BEING REPAIRED I STARTED SMELLING SOMETHING ELECTRICAL BURING UNDER THE HOOD OF MY CAR. WE WERE DRIVING FOR ABOUT 2 MINUTES WHEN IT FIRST STARTED, WE STOPPED LOOKED UNDER HOOD DIDN'T SEE ANYTHING BUT COULD CONTINUE TO SMELL IT. CHECKED FUSES THEY WERE ALL GOOD, CHECKED UNDER THE CAR STILL GOOD. NOTHING OIUTOF THE ORDINARY BUT COULD STILL SMELL SOMETHING BURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839685March 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED A NEW MAPPING SENSOR AND THE SPARK PLUGS NEEDED TO BE CLEANED. IN ADDITION, THERE WAS A LEAK FROM THE INTAKE MANIFOLD AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) UNTIL AFTER THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,155.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839729March 3, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND WAS PLACED ON A WAITING LIST. THE DEALER STATED THAT THE REQUIRED PART WAS AVAILABLE; HOWEVER, WHEN THE CONTACT ARRIVED AT THE DEALER, THE PART WAS NO LONGER AVAILABLE TO SERVICE THE VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/22/16*LJ UPDATED 04/28/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839341March 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
STARTED SEEING ERROR MESSAGE THIS MORNING ON START UP OF THE CAR: ENGINE POWER REDUCED SERVICE TRACTION CONTROL SERVICE STABILTRAK EXPERIENCED REDUCED ENGINE POWER, TRACTION LIGHT ON, ENGINE LIGHT ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839364March 2, 2016
ENGINE
A MONTH AGO I TOWED MY VEHICLE INTO CHASE CHEVROLET TO HAVE (3) RECALLS REMEDIED (VIN VERIFIED VIA NHTSA). THE RECALL IS THE REASON MY VEHICLE HASN'T BEEN RUNNING FOR ABOUT TWO MONTHS. ANYWAY, THE FOLLOWING DAY I WAS NOTIFIED THAT MY VEHICLE WAS FINISHED & READY TO BE TOWED BACK HOME.SINCE THEN I DISCOVERED THAT THE NHTSA HAD TAKEN BACK THE REMEDY DUE TO IT'S FAILURE TO CORRECT ENGINE COMPARTMENT FIRES.... (COMPLETE COMPLAINT CONTINUED IN ATTACHMENT)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838372March 2, 2016
ENGINE AND ENGINE COOLING
2003 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO NOT PARTS AVAILABLE TO REPAIR ENGINE OIL LEAK RESULTING IN ENGINE COMPARTMENT FIRE RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839558March 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. WHILE ATTEMPTING TO START THE ENGINE, THE BUTTON ON THE GEAR SHIFTER MALFUNCTIONED AND THE SHIFTER COULD NOT BE MOVED FROM THE PARK POSITION.THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFT BUTTON HAD TWO FRACTURED WIRES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839185March 1, 2016
POWER TRAIN
MY CAR WILL NO LONGER MOVE WHEN PLACED IN DRIVE OR IN ANY OF THE LOWER GEARS. IT MOVES FINE IN REVERSE. THE REPAIR FACILITY TOLD ME IT WAS THE I OUT DRUM. THE ONLY WAY TO REPLACE IT IS WITH A NEW DRUM THAT HAS UPDATED SPECIFICATIONS. THERE HAS BEEN PROBLEMS WITH THE CURRENT INPUT DRUM THAT HAS RESULTED IN THE NEED FOR AN I PUT DRUM WITH UPDATED SPECS. IF THERE IS PROBLEMS WITH THE ORIGINAL DRUM SHOULD NOT A RECALL BE ISSUED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838926February 29, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A FAILURE WITH THE EXHAUST MANIFOLD LEAKING FLUID ONTO THE GROUND. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/13/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838945February 29, 2016
ELECTRICAL SYSTEM, ENGINE
I GOT A JUMP AFTER THE ENGINE LIGHT CAME ON. TOOK IT TO GET ICHECKED THEY SAY ITS MY ECM. WHAT IS THAT AND IS IT RELATED TO THAT ELECTRICAL RECALL. I WAS IN PARK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838956February 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT OIL WAS LEAKING ONTO THE MANIFOLD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838966February 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS CONSTANTLY RUNNING HOT AND STALLING RANDOMLY WITHOUT WARNING. THE FAILURES OCCURRED AFTER THE DEALER REPLACED THE ENGINE GASKET AND MENTIONED THAT THE SEALS WERE DEFECTIVE. AFTER THE DEALER MADE THE REPAIRS, FLUID WAS LEAKING, WHICH CAUSED FURTHER FAILURES WITH THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO KEPT THE VEHICLE FOR LONGER THAN A WEEK. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE FOR OVER A YEAR DUE TO THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO CONFIRM IF THEY WOULD BE ABLE TO COMPLETE THE RECALL REPAIRS AND STATED THAT ADDITIONAL REPAIRS MAY BE REQUIRED FIRST. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839001February 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE REAR ENGINE VALVE COVER AND GASKET LEAKED OIL ONTO THE EXHAUST MANIFOLD. A STRONG BURNING ODOR EMITTED INSIDE THE CABIN. THERE WERE NO FLAMES VISIBLE. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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