Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10825636February 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING WITH THE CRUISE CONTROL WAS SET AT 75 MPH, THE VEHICLE EMITTED A STRONG-BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE APPROXIMATE FAILURE MILEAGE WAS 58,083.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10825355February 10, 2016
ELECTRICAL SYSTEM
ARRIVED AT JOB, FINISHED AND CAR FAILED TO START. WHEN KEY WAS IN IGNITION IT WOULD NOT TURN. I WAITED OVER NIGHT AND TRIED AGAIN IT WOULD NOT START. CAR WAS PARKED,COULD NOT SHIFT, STEERING WAS NOT LOCKED. WITH DOOR OPEN THE CAR DINGED WHEN KEY WAS INSERTED IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825022February 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825045February 9, 2016
ELECTRICAL SYSTEM, STEERING
THE STEERING COLUMN SQUEAKS WHEN TURNING WHETHER IT'S LEFT OR RIGHT TURN. ACCELERATING ONLY 20 MPH AT 2,000 RPM AT THE START OF A GREEN LIGHT FROM A COMPLETE STOP ON RED OR IT JERKS WHEN ACCELERATING AFTER A STOP AT A RED LIGHT LIKE IT HAS DIFFICULTY SHIFTING OUT OF 1ST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825052February 9, 2016
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR IN THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 116,498. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825144February 9, 2016
ELECTRICAL SYSTEM
THE AIR CONDITIONING ACTUATORS GOES BAD TO A POINT WHERE A KNOCKING NOISE WILL START TO COME FROM INSIDE THE DASHBOARD. THIS EVENTUALLY WILL KILL THE ELECTRICAL SYSTEM AND CAUSE THE CAR TO CUT OFF COMPLETELY, EVEN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824749February 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824798February 8, 2016
ENGINE
VALVE COVER LEAKS OIL ONTO MANIFOLD . WHEN ENGINE IS HOT YOU CAN SMELL THE OIL BURNING ON THE MANIFOLD. THIS HAS BEEN GOING ON SINCE PURCHASING THE VEHICLE. WE RECEIVED A RECALL NOTICE #15757 NOTIFYING US OF THIS PROBLEM IN DECEMBER 2015. THE DEALER TELLS US GM DOESN'T HAVE THE PARTS TO REPAIR THE DEFECT BUT THEY DEALER WOULD REPAIR DEFECT AND BILL US AND GM WOULD REIMBURSE US FOR REPAIR. IF THE DEALER HAS THE PARTS TO REPAIR DEFECT WHY NOT JUST DO IT? RECALL NOTICE WARNS US NOT TO PARK VEHICLE IN GARAGE BECAUSE OF FIRE DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824847February 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824934February 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE MANUFACTURER WAS UNABLE TO PROVIDE A TIME FRAME OF WHEN THE DEALER WOULD RECEIVE THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824709February 7, 2016
ENGINE
TAMARA RECALL. [XXX] HAS LOST ALL INDEPENDENCE , CONTINUES TO PAY TAXES AND INSURANCE ON CAR SHE IS UNABLE TO DRIVE, FOR FEAR OF FIRE , LIVING IN A SENIOR COMMUNITIES SHE MUST PARK CAR IN GARAGE, HAS MAINTAINED PERFECT SERVICE ON VEHICLE UNDER 45,000 MILES AND STILL SMELLS NEW, COMPANY NEEDS TO GET HER A RENTAL UNTIL THIS IS RESOLVED IT HAS BEEN TWO MONTHS WITH NO ANSWER CLAIM # 8-1716640496. NOTHING ..SHE USES VEHICLE ONLY SOURCE OF TRANSPORTATION AND INDEPENDENCE FOR THIS[XXX] WIDOW ...GET HER A RENTAL..OR FIX E PROBLEM. TWO MONTHS UNACCEPTABLE !! GM RECALL #15757. LETTER DATED DECEMBER 2015. 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824600February 6, 2016
AIR BAGS
THE "AIR BAG " IDIOT LIGHT GOES ON THE DASH. IT CAN BE STATIONARY OR BEING DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824382February 5, 2016
ELECTRONIC STABILITY CONTROL (ESC)
SERVICE TRACTION CONTROL LIGHT ON & CHECK ENGINE LIGHT ON TOO. LOOKS LIKE SAME PROBLEM AS TEN MILLION OTHER PEOPLE (GOOD LUCK FOR US ALL - TIME TO GO BACK TO BMW). HAVE TO STOCK UP ON SENSORS I GUESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824386February 5, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY WIFE'S 2007 CHEVY IMPALA LEFT HER STRANDED ON THE SIDE OF A BUSY HIGHWAY IN A SNOWSTORM. SHE WAS DRIVING AT HIGHWAY SPEEDS WHEN ALL OF A SUDDEN, HER OVERHEAT WARNING LIGHT BEGAN FLASHING, AND WHAT SHE DESCRIBED AS "A HUGE CLOUD OF FOG OR SMOKE" WAS TRAILING BEHIND HER. SHE IMMEDIATELY PUT ON HER HAZARDS AND PULLED OFF TO THE SIDE OF THE ROAD. ONCE STOPPED, THE DIGITAL READOUT SHOWED "ENGINE OVERHEAT, IDLE ENGINE" AND THEN THE ENGINE SHUT OFF. THE VEHICLE IS AT A DEALER AWAITING DIAGNOSIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824531February 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 CHEVROLET IMPALA. WHILE DRIVNG 45 MPH, THE VEHICLE STRUCK A DEER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSAINED INJURIES TO THE HEAD AND CHEST. MEDICAL ATTENTION WAS NOT REQUIRIED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM), BUT THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10824142February 4, 2016
VEHICLE SPEED CONTROL
WHILE DRIVING ANY SPEED, "REDUCED ENGINE POWER" LIGHT COMES ON. HAPPENED 3 TIMES AND THEN I RECEIVED A LETTER FROM GM TOOK TO DEALERSHIP FOR REPAIR. THEY REPAIRED THROTTLE BODY. CAR STILL ACTED THE SAME AFTER I GOT IT. DUE TO SNOW STORM I DIDN'T DRIVE IT A FEW DAYS. TWO WEEKS LATER, ENGINE POWER REDUCED STARTS AGAIN ON THE HIGHWAY GOING 70MPH (THIS HAS HAPPENED 6 TIMES ALTOGETHER) NOW GM ADVISED ME TO GO BACK TO DEALERSHIP FOR DIAGNOSTIC TEST. THEY CLAIM IT'S THE GAS PEDAL SENSOR ANS NOT COVERED. REPLACING THE THROTTLE BODY DID NOT ING TO FIX THE ISSUE AND MANY OTHERS HAVE HAS THIS SAME ISSUE. NOW GM REFUSES TO MAKE IT RIGHT AND I'M STUCK WITHOUT A VEHICLE BECAUSE I CAN'T AFFORD REPAIRS AND THE CAR IS WAY TOO DANGEROUS TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824236February 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION:FRONT:HUB, SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED WHILE ATTEMPTING TO ACCELERATE. THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT WHEEL BEARING AND HUB ASSEMBLY CAUSED THE FAILURE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. PRIOR TO THE FAILURE, THE VEHICLE WAS REPAIRED FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824274February 4, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INTAKE WAS LEAKING OIL INTO THE IGNITION SWITCH, WIRES, AND CAM SENSOR. AS A RESULT, THE COMPONENTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED THREE TIMES PRIOR TO THIS FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823958February 3, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AFTER DRIVING APPROXIMATELY TWO MILES OR LONGER, SMOKE APPEARED UNDERNEATH THE HOOD. THE FAILURE RECURRED ON AT LEAST THREE OTHER OCCASIONS. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARING INDICATOR WAS CONSISTENTLY ILLUMINATED AND OIL HAD TO BE ADDED EVERY TWO WEEKS DUE TO OIL LEAKING FROM THE VEHICLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 185,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10824116February 3, 2016
AIR BAGS
I BOUGHT A 2009 IMPALA NEW AFTER 12 WEEKS THE AIR BAG LIGHT CAME ON WITH 2000 MILES. WAS FIX BY CHEVROLET . THEN ABOUT 1YEAR LATER THE LIGHT CAME ON AGAIN 6000 MILES WAS FIX AGAIN BY CHEVROLET . THEN 1 YEAR LATER LIGHT CAME ON AGAIN 10000 MILES WAS TOLD BY CHEVROLET IT WOULD BE $180 TO CHECK CODE THEN PLUS PARTS AND LABOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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