Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10849718March 15, 2016
ELECTRONIC STABILITY CONTROL (ESC)
FOR THE PAST 2 MONTHS MY CAR IS HAVING MAJOR TROUBLE. IT STARTED WITH ME HEARING A GRINDING NOISE WHEN I MADE LEFT TURNS. THIS HAS NOW DEVELOPED TO MAKING A NOISE WHEN I MAKE LEFT TURNS TO MAKING IT WHEN I AM BACKING OUT, AND OCCASIONALLY STALLING WHEN PULLING OFF FROM A RED LIGHT. THIS HAS PUT ME IN SOME DANGEROUS SITUATIONS. ABOUT A MONTH AGO 2 LIGHT AND 2 MESSAGES CAME UP ON MY DASH. THEY WERE SERVICE STABILITRAK AND SERVICE BRAKE ASSIST. MY BRAKE LIGHT AND MY TRACTION LIGHT ARE ALSO ON. I TOOK MY CAR INTO THE DEALERSHIP AND THEY SAID MY HUB NEEDED TO BE REPLACED. I HAD THE PART REPLACED AND I AM STILL HAVING THE SAME PROBLEM. NOONE SEEMS TO KNOW WHAT THE ISSUE IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849540March 15, 2016
ENGINE AND ENGINE COOLING
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO EXHAUST MANIFOLD RECALL NOTICE ISSUES. *SMD THE CONSUMER RECEIVED A RECALL NOTICE. LAST DECEMBER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849751March 15, 2016
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849752March 15, 2016
SERVICE BRAKES
WHEN BACKING OUT AND TURNING WHEEL TO THE RIGHT IT MAKES A GRINDING SOUND. THE ABS LIGHT COMES ON. THIS HAS BEEN HAPPENING FOR ABOUT A MONTH. BEFORE THIS STARTED I STARTED NOTICING THE WHEN I TOOK OFF THE TRACTION LIGHT WOULD COME ON, EVEN WHEN A SLOW TAKE OFF. THE GRINDING SOUND HAPPENS OFF AND ON AND ITS STARTING TO GET LOUDER. THE LIGHTS DON'T STAY ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849778March 15, 2016
ELECTRICAL SYSTEM
WHEN STATIONARY AND WHEN INITIALLY MOVING, THE VEHICLE MAKES A LOUD CLICKING SOUND WHICH SEEMS TO ORIGINATE INSIDE DASH BOARD. UPON LOOKING THIS ISSUE UP ONLINE MANY HAVE STATED A BAD ACTUATOR BEING THE CAUSE. THIS DEFINITELY APPEARS TO BE A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849798March 15, 2016
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT THE REAR DRIVER SIDE AND REAR PASSENGER SIDE DOORS FAILED TO OPEN FROM OUTSIDE AND INSIDE THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849848March 15, 2016
ELECTRICAL SYSTEM
CAR STALLED TAKING A RIGHT TURN INTO TRAFFIC HAD TO RESTART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846419March 14, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846450March 14, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT STATED THAT THERE WAS OIL LEAKING FROM THE VEHICLE. ON ONE OCCASION WHILE DRIVING, THERE WAS A ODOR OF BURNING OIL AND THEN SUDDENLY THERE WAS A FIRE NEAR THE ENGINE. THE FRONT PASSENGER WAS ABLE TO EXTINGUISH THE FLAMES UNDER THE HOOD. THE DRIVER, THE FRONT PASSENGER AND REAR CHILD PASSENGER INHALED SMOKE DUE TO THE FIRE THAT AFFECTED THEIR BREATHING. THE VEHICLE WAS TOWED TO THE DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM) AND NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
Yes
Injuries:
3
Deaths:
0
#10849596March 14, 2016
ENGINE
MY 2001 IMPALA THAT IS IN MINT CONDITION AND HAS LESS THAT 100K ON THE MILEAGE JUST CAUGHT FIRE ON THE TOP OF THE MOTOR. I HEARD A LOUD BOOM THEN SEEN THE FIRE. I RAN TO MY GARAGE AND PUT THE FIRE OUT WITH AN EXTINGUISHER. THIS MELTED THE VALVE COVER, SOME OF THE INJECTORS WIRES THE PLASTIC INTAKE AND DAMAGED THE BEAUTY COVER.. I AM NOW OUT OF A VEHICLE. I POSTED THIS ONLINE TO GET SOME IDEAS OF WHAT HAPPENED AND WHAT DO I SEE, AN OPEN RECALL FROM GENERAL MOTORS FOR THE SPECIFIC ISSUE. WHAT ARE MY STEPS TO GET THIS FIXED? I CONTACTED DIFFERENT DEALERSHIPS HOWEVER THEY ARE GIVING ME A RUN AROUND. I SHOULDN'T HAVE TO BE THE VICTIM OF POOR DESIGN DURING THE MANUFACTURING PROCESS NOR SHOULD I HAVE TO BE OUT OF A VEHICLE CONSIDERING I TAKE GREAT CARE OF MY VEHICLES. PLEASE ASSIST
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10849658March 14, 2016
UNKNOWN OR OTHER
PURCHASED MY IMPALA NOV. 2013, BRAND NEW, ORDERED FROM DEALER. ONE MONTH LATER AS I STOPPED AT A STOP SIGN AND PROCEEDED TO PULL OUT ONTO THE NEXT STREET, THE CAR STARTED GOING VERY SLOWLY, HARDLY MOVING AND THEN JUST STOPPED. THE ENGINE WAS RUNNING BUT THE CAR WOULDN'T MOVE. I SHIFT INTO MANUAL 1ST GEAR AND THE CAR PROCEEDED TO MOVE. I REPORTED IT TO MY DEALER AND THEY SAID TO LET THEM KNOW IF IT HAPPENED AGAIN. IT'S NOW MARCH 2016 AND IT HAS HAPPENED A TOTAL OF 6 TIMES TO ME...THIS CAR IS NOT SAFE. DEALER SAID THEY HAVE NOT RECEIVED ANY COMPLAINTS SIMILAR TO THIS FROM ANY OTHER 2014 AND NEW IMPALA OWNERS. I HAVE FOUND MANY COMPLAINTS IN THE WEBSITE WITH THE SAME EXPERIENCE I HAD. MY RADIO/GPS DISPLAY ALSO GOES BLANK INTERMITTENTLY, THOUGH NOT A SAFETY ISSUE, IT IS VERY UPSETTING WHEN IT HAPPENS WHILE DRIVING IS A STRANGE PLACE AND THE GPS QUITS. THIS REPORT IS OF THE MOST RECENT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846308March 13, 2016
STEERING
THIS IS THE 2ND COMPLIANT I AM FILING AND IT IS THE 3RD TIME THIS HAS HAPPENED. ON MARCH 12, 2016 I WAS LEAVING MY FRIENDS HOUSE AND GOT ABOUT 2 BLOCKS FROM THEIR HOUSE WHEN MY STEERING WHEEL LOCKED AND A MESSAGE ON THE DASH BOARD READ POWER STEERING SERVICE CAUTION! AND AT THE BOTTOM DISMISS, I ALMOST HIT A PARKED CAR THAT WAS PARKED ON THE STREET. I CALLED GM ROADSIDE ASSISTANCE AND AFTER WAITING ABOUT 15 MINUTES I STARTED THE CAR BACK UP AND THE WHEEL WAS TURNING SO I TOOK IT BACK AND PARKED IT HAD MY FRIENDS HOUSE INSTEAD OF ON THE STREET AND HAD GM SEND A TOW TRUCK THE NEXT MORNING TO HAVE IT TAKEN TO THE LOCAL DEALER FOR SERVICE. THE PAST 2 TIMES THIS HAS HAPPENED THEY COULD NOT OR WOULD NOT GUARANTEE ME THAT IT WOULDN'T HAPPEN WHILE I WAS DRIVING IT AND NOW IT HAS. SOMETHING NEEDS TO BE DONE WITH THIS ISSUE BEFORE SOMEONE GETS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845978March 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845705March 9, 2016
ELECTRICAL SYSTEM
MY IGNITION KEY LOCKS AT TIMES. I AM SURE TO PARK STRAIGHT WITHOUT TURNED WHEELS OR CRAMPED. I FINALLY CAN START THE CAR BY TWISTING THE STEERING WHEEL AND IT THEN LOCKS AND FINALLY THE KEY CONNECTS. I WAS TOLD THAT MAY BE A TUMBLER PROBLEM? JUST A WORRY AS I AM 82 AND ALWAYS ON MY MIND WHEN I TRAVEL. ONE TIME IT DID JUST DIE AS I WAS DRIVING. HAPPEN TO BE IN CITY WHERE I WAS ABLE TO COAST INTO PARKING LOT. IT STARTED UP AND DID FINE THEN. THAT WAS SCAREY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845789March 9, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2007 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER THE VEHICLE WAS PLACED INTO THE PARK POSITION AND THE IGNITION KEY WAS REMOVED, THE VEHICLE STARTED INDEPENDENTLY AND ROLLED AWAY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED AS SHE WAS EXITING THE VEHICLE. THE VEHICLE STOPPED INDEPENDENTLY. AS A RESULT, THE CONTACT SUSTAINED UNKNOWN INJURIES TO THE RIGHT LEG THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V092000 (POWER TRAIN). THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10845830March 9, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. WHILE THE VEHICLE WAS PARKED AFTER A RAIN STORM, THE CONTACT NOTICED WATER ON THE REAR PASSENGER SIDE OF THE VEHICLE. THE CONTACT STATED THAT EVEN WHEN THE WATER WAS CLEANED UP AND WITHOUT RAINY WEATHER, WATER REMAINED ON THE FLOOR. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840480March 8, 2016
AIR BAGS
AIR BAG LIGHT CAME ON TWICE UNDER WARRANTEE AS SOON AS WARRANTEE WAS OVER LIGHT CAME ON AGAIN {2 MONTHS OUT OF WARRANTEE] WAS TOLD BY ALANTIC CHEVROLET THAT IT WOULD COST $180 PLUS PART AND LABOR TO FIX AIRBAG LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840241March 7, 2016
ELECTRICAL SYSTEM
SOMETIMES THE VEHICLE WILL NOT START RIGHT AWAY. THE SECURITY LIGHT COMES ON AND THE VEHICLE WILL NOT START. WE HAVE HAD TO WAIT 10 MINUTES TO TRY AGAIN. TO BYPASS THIS WE HAVE TO LEAVE THE DOOR OPEN, INSERT THE KEY AND WAIT 5 SECONDS, TURN THE KEY TO ACC AND WAIT ANOTHER 5 SECONDS. THEN WE TURN THE KEY TO START BUT DO NOT TURN THE ENGINE UNTIL THE DOOR OPEN WARNING LIGHT COMES ON. THIS WILL GIVE THE VEHICLE A MOMENT TO PASS THE SECURITY ISSUE AND IT STARTS RIGHT UP. I HATE DOING THIS EVERY TIME! THERE HAS TO BE A FIX WE CAN ALL AFFORD. I HAVE SMALL CHILDREN AND IN AN EMERGENCY I DO NOT HAVE TIME TO GUESS OR HOPE OR EVEN WASTE 20 SECONDS TO START MY VEHICLE. THIS IS ANNOYING AND IT SHOULD BE FIXED AT THE MANUFACTURER'S EXPENSE. OR AT LEAST PAY HALF OF THE REPAIRS AND DIAGNOSIS. PLEASE TAKE INTO CONSIDERATION THAT AN EMERGENCY TRIP TO THE HOSPITAL OR URGENT CARE SHOULD NOT BE DELAYED BY THE WHAT-IFS OF A CAR STARTING PROPERLY OR WASTING 10 MINUTES TO TRY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840238March 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/03/16*LJ UPDATED 10/20/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10840268March 7, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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