Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10851169March 23, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS NEEDED TO PERFORM THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851222March 23, 2016
ENGINE, VEHICLE SPEED CONTROL
RECEIVING A MESSAGE FOR SERVICE TRACTION CONTROL AND REDUCED ENGINE POWER. THE CHECK ENGINE LIGHT COMES ON. THIS HAS BEEN HAPPENING ON AND OFF FOR WEEKS. THE CAR SLOWS DOWN. NOW THERE IS A TICKING NOISE COMING FROM THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851238March 23, 2016
WHEELS, SERVICE BRAKES
WE BOUGHT THIS 2002 CHEVROLET IMPALA IN APRIL OF 2002. FORTUNATELY, WE PURCHASED THE EXTENDED WARRANTY. WE HAVE HAD CONTINUOUS PROBLEMS WITH THE TRACTION CONTROL SYSTEM. INITIALLY, THE WARRANTY COVERED THE MALFUNCTIONS: WHEEL SENSORS, MODULES, BRAKE PUMP, WIRING, ETC. WERE REPLACED. SHORTLY AFTER EACH REPAIR, THE SYSTEM FAILED AGAIN. WHEN THE WARRANTY EXPIRED WE CONTINUED TO EXPERIENCE SYSTEM MALFUNCTIONS, REPLACING PART AFTER PART. TO DATE, OVER $3.5K HAS BEEN SPENT TO ATTEMPT TO FIX THIS POORLY DESIGNED AND INSTALLED SYSTEM. IT HAS BEEN OUT OF SERVICE FOR MORE YEARS, THAN IT HAS FUNCTIONED. IT HAS BEEN OUT FOR THE LAST 3 YEARS, BECAUSE WE CAN NOT PUT GOOD MONEY AFTER BAD. I RECENTLY CONTACTED GM CORPORATE WITH MY COMPLAINT AND THEY TOLD ME TO TAKE IT IN FOR SYSTEM DIAGNOSIS. SAME RESULT: BRAKE PUMP AND MODULE OUT, WITH POSSIBLE WIRING PROBLEMS AND WHEEL SENSORS. ESTIMATE TO TRY TO FIX: $2.5K. NO GUARANTEE IT WILL WORK. THIS MALFUNCTION OCCURS WITH NO WARNING: SOMETIMES UPON STARTING THE VEHICLE, WHILE DRIVING OR TURNING. I INVESTIGATED THIS PROBLEM ONLINE AND FOUND MANY OTHERS HAVE EXPERIENCED SIMILAR PROBLEMS, NOT BEING ABLE TO GET THEM FIXED PROPERLY. IT OCCURS IN IMPALAS AND MONTE CARLOS OF SIMILAR YEARS, 2002-2008. HOW CAN GM JUSTIFY SPENDING $6K TO MAINTAIN A SINGLE SYSTEM WHICH WORKS DIRECTLY WITH THE ABS BRAKE SYSTEM? MY CONTACT AT GM IS [XXX] 855.880.1500 EXT. [XXX]. CHEVROLET NEEDS TO DO A RECALL ON THIS FAULTY, POORLY ENGINEERED SYSTEM. PLEASE INVESTIGATE. THANK YOU. (I HAVE ATTACHED JUST A FEW OF THE MANY INVOICES I HAVE COLLECTED OVER THE YEARS FOR YOUR INSPECTION.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851055March 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851043March 22, 2016
ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. IN ADDITION, WHILE DRIVING AT ANY SPEED, THE TRACTION CONTROL WARNING LIGHT FLICKERED AND THE VEHICLE FAILED TO START. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRACTION CONTROL LIGHT AND THE IGNITION KEY WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 128,083.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851069March 22, 2016
STEERING
WHEN THE STEERING WHEEL IS TURN LEFTMOST OR RIGHTMOST AND TURN OFF THE ENGINE, YOU CAN'T TURN ON THE IGNITION BECAUSE THE STEERING WHEEL IS STUCK. WITHOUT REMOTE START, MY CAR WILL ALWAYS BE STUCK ON THE SIDEWAY OF A SLOPE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839468March 21, 2016
ENGINE AND ENGINE COOLING
2001 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE CRANK SENSOR RECALL REPAIRS. *LD THE CONSUMER STATED THE CRANKSHAFT POSITION SENSOR WAS REPLACED ON SEPTEMBER 30, 2010. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846519March 21, 2016
STEERING, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
2005 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO VEHICLE STOPS AND STEERING LOCKS UP WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE STALLED WHILE AT A STOP SIGN. THE MANIFOLD GASKET, THERMOSTAT, ABS MODULE AND IGNITION WERE REPLACED OVER A PERIOD OF EIGHT YEARS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850781March 21, 2016
ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING 50 MPH, THE VEHICLE JERKED. IN ADDITION, THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850870March 21, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START ON SEVERAL OCCASIONS WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM); HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850884March 21, 2016
AIR BAGS
CHECK AIR BAG RANDOMLY COMES ON AND SHUTS OFF. SOME TIMES I THINK ITS RELATED TO KEYS IF I REMOVE THE WEIGHT OF KEYS BUT NOT SURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850644March 20, 2016
UNKNOWN OR OTHER
MY CAR WANT START SOMETIMES. I'VE TAKEN TO THE SHOP AND NOTHING WAS WRONG. IT'S STARTS LIKE NOTHING WAS EVER WRONG. I'VE PUT A BATTERY IN IT. CHANGED THE FUEL FILTER AND IT STILL DOES THIS. MY CAR HAS BEEN SITTING FOR MONTHS AND TODAY IT STARTED. IT IS ALWAYS PARKED WHEN THIS HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850424March 18, 2016
POWER TRAIN
MY TRANSMISSION WENT. I DROVE IT ONE DAY AND THE NEXT I GET IN IT START IT UP PUT THE CAR IN DRIVE AND PRESS THE ACCELERATOR AND THE CAR WON'T MOVE. I THEN PUT IT IN REVERSE AND I COULD USE THE ACCELERATOR TO GO BACKWARDS. NEVER HAD ANY WARNING AND NO LIGHTS EVER LIT UP ON MY DASHBOARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850167March 17, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS, THE MANIFOLD INTAKE GASKET, THE VALVE COVER GASKET, THE MAPPING CENTER, AND THE COMBUSTION CHAMBER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850304March 17, 2016
SEATS, AIR BAGS
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT LEATHER WAS SEPARATING WHERE THE AIR BAG WAS LOCATED. AS A RESULT, THE AIR BAG WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE SEAT COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000. UPDATED 05/18/16*LJ UPDATED 11/30/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850307March 17, 2016
POWER TRAIN
VEHICLE STOPPED MOVING FORWARD AND BARELY GOT OFF THE ROAD TO SAFETY THE TRANSMISSION WAS IN DRIVE AND WOULD NOT MOVE THE VEHICLE TOWED TO GM DEALER. VEHICLE MILEAGE 50,799 TRANSMISSION MAJOR FAILURE, NO FORWARD OR REVERSE MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849971March 16, 2016
STEERING
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849984March 16, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE RECALL PART WAS AVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE GASKET WAS REPLACED AND THE OTHER REMEDY PART WAS UNAVAILABLE. THE VEHICLE WAS AT THE DEALER FOR TWELVE CONSECUTIVE DAYS. THE DEALER REFUSED TO RELEASE THE VEHICLE UNTIL THE REMEDY WAS COMPLETED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850044March 16, 2016
SERVICE BRAKES
BOUGHT VEHICLE IN APRIL, 2002. WE HAVE HAD REPEATED MALFUNCTIONS OF THE TRACTION CONTROL SYSTEM. I HAVE UPLOADED A FEW OF THE REPAIR DOCUMENTS WE HAD COLLECTED OVER THE YEARS. I HAVE SEVERAL MORE. DESPITE NUMEROUS REPAIRS, FROM WHEEL SENSORS, TO WIRING (INCLUDING COMPLETE HARNESS), COMPUTER CHIPS, RESETS, ETC. EVERY ATTEMPT BY CHEVY TO FIX THIS POORLY DESIGNED SYSTEM HAVE FAILED. CHEVY HAS ADMITTED THEY DON'T KNOW WHAT TO DO. THEIR BEST SUGGESTION IS TO TRY YET ANOTHER DEALERSHIP. I AM TIRED OF WASTING MY MONEY ON A POORLY DESIGNED AND INSTALLED SAFETY FEATURE. THE SYSTEM HAS FAILED ON START UP, DRIVING AT HIGHWAY SPEEDS, LOW SPEEDS, WHILE BRAKING, ETC. I HAVE CONTACTED GM CORPORATE TWICE. ONCE THEY REPLACED THE WIRING HARNESS ONLY TO HAVE IT FAIL SHORTLY AFTER. MY SECOND CONTACT IS IN PROGRESS. MY ONLINE SEARCHES OF THIS YEAR AND MODEL HAVE REVEALED MANY SUCH COMPLAINTS ON THIS MODEL AND SIMILAR MODELS. THE STORY IS THE SAME: GM CAN'T FIX THE PROBLEM. WE LIVE IN SNOW COUNTRY, AND TRACTION CONTROL IS IMPORTANT TO US. CURRENTLY THE SYSTEM HAS BEEN OUT OF SERVICE FOR OVER TWO YEARS. IF YOU INVESTIGATE THIS ISSUE ON THIS YEAR AND MODEL, YOU WILL FIND THIS IS A COMMON PROBLEM THAT GM HAS NOT RECALLED. PLEASE INVESTIGATE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10849700March 15, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
CAR WAS PARKED I STARTED IT AND BEGAN DRIVING MY ABS JUST WENT CRAZY. THE PUMP WAS TRYING TO ENGAGE OVER AND OVER AGAIN EVEN WHILE DRIVING. WHEN I HIT THE ABS OFF BUTTON THIS PROBLEM CONTINUED. I FEEL THIS CAR COULD AT ANYTIME HAVE SOMETHING IN THE BREAK OR TIRE AREA JUST COMPELETLY FAIL. ALONG WITH ANOTHER LIST OF ISSUES INCLUDING BURNING OIL FROM THE GASKET. PLEASE TELL ME IF THERE IS ANYTHING THAT CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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