Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10852980April 1, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY BACK LIGHTS AND DASHBOARD DOES NOT WORK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10852724March 31, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852728March 31, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE STALLED SEVERAL TIMES, WHILE DRIVING AT 60 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE IGNITION SWITCH AND CYLINDER WERE REPLACED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WILL BE TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 281,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852783March 31, 2016
AIR BAGS
KEEPS TELLING ME TO CHECK AIR BAG, BUT NOT ON RECALL LIST. WHAT CAN I DO. TAKEN TO DEALERSHIP, BUT NO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852346March 30, 2016
UNKNOWN OR OTHER
THE REDUCED ENGINE POWER CAME UP ON THE DASHBOARD CAR STARTED TO NOT START OR SHUT OFF WHILE I WAS DRIVING. I TOOK THE CAR TO BERGLUND CHEVROLET IN ROANOKE VA. THEY CHARGED ME FOR PUTTING ANOTHER ONE ON BUT I HAVE BEEN HAVING THE SAME PROBLEM. ALL OF THIS STARTED IN JANUARY. BERGLUND WAS TELLING ME THAT IT WAS MY BATTERY THERE WAS NOTHING WRONG WITH THE BATTERY. THEY ALSO DID A TUNE UP ON THE CAR BUT ONLY CHANGED THE SPARK PLUGS THEY TOLD ME THAT WIRES WAS NOT INCLUDED IN A TUNE UP JUST THE SPARK PLUGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852513March 30, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE RANDOMLY STALLED WITHOUT WARNING. THE DEALER COULD NOT DUPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO ALSO TEST DROVE THE VEHICLE, AND THE VEHICLE STALLED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT WAS TO DETERMINE IF THE VEHICLE WOULD BE DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852149March 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS DRIVEN AND PARKED OUTSIDE THE RESIDENCE. A FEW MINUTES LATER, SMOKE EMERGED FROM THE ENGINE COMPARTMENT. THE ENTIRE FRONT END OF THE VEHICLE WAS BURNED. THE FIRE AND POLICE DEPARTMENT WERE PRESENT AND FILED REPORTS. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10852216March 29, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS AND THE ANTI-THEFT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE ENGINE COMPUTER WAS REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. UPDATED 05/03/16*LJ THE CONSUMER STATED SHE WAS STRANDED ON SEVERAL OCCASIONS AND HAD TO WAIT ANYWHERE FROM 15 MINUTES TO 1/2 BEFORE THE VEHICLE WOULD RE-START. UPDATED 05/05/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851854March 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE VALVE COVER GASKET FAILED CAUSING THE ENGINE OIL SPILL ON THE MANIFOLD AND EMITTED SMOKE. THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER, THE DEALER ADVISED THAT PARTS WERE NOT AVAILABLE PERFORM NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE CONTACT ALSO STATED THAT THE REPAIR HAD EXCEEDED A REASONABLE TIME. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10851877March 28, 2016
VEHICLE SPEED CONTROL
DRIVING DOWN ROAD, ENGINE LIGHT CAME ON, DISPLAYING "REDUCED POWER AND TRACTION CONTROL PROBLEM. TO IT TO CHEVY DEALER IN TOPEKA KS. THEN FOUND OUT THAT THIS HAPPENS A LOT, SOMETIMES CAR SHUTS OFF ALL TOGETHER. MAJOR SAFETY ISSUE, WHY IS THIS NOT A RECALL BY GM. LAW SUIT WAITING TO HAPPEN. CAN I FALL BACK ON GM FOR THE EXPENSE?.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852050March 28, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT WENT TO THE DEALERS SEVERAL TIMES AND THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851756March 26, 2016
ENGINE
"TAKATA RECALL" MY 2002 IMPALA IS OVERHEATING I DID A PRESSURE CHECK IT HELD PRESSURE CHANGED THE WATER PUMP AND THERMOSTAT ALSO THE FANS AND RADIATOR AND IT STILL IS OVERHEATING WHAT ELSE COULD IT BE WHEN I'M AT A RED LIGHT IT GETS TO THE MAXIMUM BUT WHEN I'M DRIVING IT STAYS AROUND NORMAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851544March 25, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. WHILE DRIVING AT LOW SPEEDS, THE FRONT DRIVER'S SIDE SEAT BELT DETACHED FROM THE BASE CONNECTED TO THE SEAT. THE CONTACT OBSERVED THAT THE SEAT BELT PRETENSIONER DETACHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE FRONT PASSENGER SIDE SEAT BELT PRETENSIONER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851562March 25, 2016
AIR BAGS
THERE HAS BEEN AN CONSENT ISSUE OCCURRING WITH MY VEHICLE'S AIRBAG LIGHT COMING ON. EVERY TIME I TAKE IT TO THE DEALERSHIP I PAY $100 FOR A DIAGNOSTIC TEST FOR THEM TO TELL ME THEY ARE UNSURE OF THE ISSUE, BUT THEY RESET THE SYSTEM FOR THE LIGHT TO TURN OFF. 4 TO 6 MONTHS GOES BY AND THE LIGHT COMES ON "AGAIN". AS OF RIGHT NOW I DO NOT FEEL SAFE THAT MY VEHICLE WILL PROTECT ME DOWN THE HIGHWAY AND I WOULD LIKE AND INVESTIGATION TO BE OPENED. THANK YOU FOR YOUR TIME AND CONCERN. HAVE A GREAT DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851577March 25, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I WAS LEFT SITTING ON THE SIDE OF THE ROAD. I WAS GOING 70 MPH ON I-94 WHEN THE "SERVICE TRACTION CONTROL" LIGHT CAME ON, FOLLOWED BY THE "ENGINE POWER REDUCED" LIGHT, THEN SOMETHING ABOUT "DISABLING THROTTLE" SENSOR... MY CAR SHUT COMPLETELY DOWN, LEAVING ME TO COAST ACROSS 4 LANES OF TRAFFIC ON INTERSTATE 94. I'VE OWNED THIS 2008 IMPALA FOR JUST ABOUT A YEAR... I DON'T KNOW WHAT TO DO I RECEIVED THE LETTER ABOUT AN EXTENDED RECALL BACK IN DECEMBER AND I CALLED GM BECAUSE THERE'S A STIPULATION OF THE AMOUNT OF MILES YOU CAN HAVE ON YOUR CAR TO HAVE THIS PROBLEM REPAIRED... BECAUSE MY CAR HAS 276000 MILES GM TOLD ME THERE IS NOTHING THEY CAN DO, AT THAT TIME I ASKED WHY THIS ITEM WASN'T RECALLED. I WAS TOLD IF I FELT THE PROBLEM CALLED FOR A RECALL I SHOULD REACH OUT TO THE NATIONAL HIGHWAY AND SAFETY COMMISSION. I DON'T EVEN FEEL COMFORTABLE DRIVING MY CAR ANYMORE... THIS IS A DEATH TRAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851580March 25, 2016
ELECTRICAL SYSTEM
AFTER PUTTING KEY INTO THE IGNITION, THEN ATTEMPTED TO START THE VEHICLE, THE KEY WOULD NOT TURN. THE KEY WOULD GO IN/OUT, BUT WOULD NOT TURN TO START THE CAR. THE STEERING WHEEL WAS NOT LOCKED. AFTER 20 MINUTES OF TAPPING/SHAKING THE KEY THE IGNITION SWITCH TURNED AND THE CAR WAS ABLE TO START. FOR THE NEXT WEEK, THE KEY WAS IN/OUT OF THE IGNITION WITH TROUBLE, THEN IT HAPPENED AGAIN, STRANDING ME AT THE STORE. THIS TIME IT TOOK OVER 1 HOUR TO JAR THE KEY TO BE ABLE TO TURN/START CAR. AFTER REVIEW INTERNET REGARDING THIS ISSUE, IT SEEMS THIS IS A WELL KNOWN ISSUE WITH CHEVY IGNITION CYLINDER LOCKS. THERE ARE ALSO MANY SAME COMPLAINTS LISTED ON FILE ON THIS. REPAIR SHOP QUOTES $500 IN PARTS/LABOR TO FIX. THIS SHOULD BE A RECALL FIX. THIS VEHICLE HAS ONLY 57000 MILES AND I BOUGHT IT USED 6 YEARS AGO WITH ONLY 9500 ORIGINAL MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851498March 24, 2016
ELECTRICAL SYSTEM
WHILE DRIVING AT ABOUT 20-25 MPH, I NOTICED A INTERNAL FIRE COMING FROM THE FUSE BOX ON THE PASSENGER SIDE OF THE CAR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10851400March 24, 2016
UNKNOWN OR OTHER
THEY DID A RECALL THE PAPER SAID IGNITION SWITCH AND THEY REPLACED 2 KEYS MY CAR WON'T START WITHOUT TURNING THE KEY TO ON AND WAIT 10 MINUTES 3 TIMES. I WENT TO THE DEALER AND I WAS TOLD MY ELECTRICAL SYSTEM WAS ALL MESSED UP AND THEY CHARGED ME 500 PLUS DOLLARS AND STILL HAVING THE SAME PROBLEM .THEY TOLD ME TO TAKE IT TO A LOCKSMITH I DID THAT BEFORE THEY TOLD ME IT WAS A ELECTRICAL PROBLEM. NOW THE DEALER WANTS ANOTHER 500 PLUS TO PUT IN A NEW IGNITION. I'M NEVER DOING ANOTHER RECALL. MY CAR WAS FINE UNTIL THEN I'VE HAD THE CAR SINCE 2006 AND IT'S BEEN KEPT UP BY FIRESTONE. MY SON IS IN THE ARMY AND IT WAS THE FIRST CAR HE EVER BROUGHT AND IT WAS A GREAT CAR. THE DEALER ALSO DID THE 2ND RECALL WHILE THEY HAD IT NOW I'M TOLD IT'S LEAKING OIL. SO DISAPPOINTED [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851396March 24, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT NOTICED THAT THE VEHICLE WAS LEAKING OIL CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE, ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 141,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/11/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851469March 24, 2016
AIR BAGS
AIR BAG LIGHT RANDOMLY COMING ON, NOW MORE FREQUENTLY. SCAN OF SYSTEM SHOWS AIR BAG PRETENSIONER ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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