Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10863042May 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE VEHICLE IS EQUIPPED WITH AN AUTO STOP/START THAT SHUTS DOWN THE ENGINE TO REDUCE FUEL CONSUMPTION. AND WHEN YOU PUT YOUR FOOT BACK ON THE GAS PEDAL THE ENGINE IS SUPPOSE TO ENGAGE ITSELF AGAIN SO THAT YOU CAN TAKE OFF. ONCE MY VEHICLES AUTO STOP HAS ENGAGED THE ENGINE IS STAYING OFF FOR SOMETIMES UP TO 2 MINUTES CAUSING THE VEHICLE TO NOT MOVE AND CAUSING A SUDDEN JERKING MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862688May 3, 2016
POWER TRAIN
SLIPPING FROM DEAD STOP TO ACCELERATION. THEN IT JERKS FORWARD DOES THIS COUPLE TIMES A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862698May 3, 2016
ELECTRONIC STABILITY CONTROL (ESC)
CAR READS STABILIZING TRACK AND CAR BEGINS TO SHAKE AND HAS CUT OFF. ON GOING PROBLEM. IN MOTION WHILE DRIVING. ON HIGHWAY OR STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862726May 3, 2016
SEAT BELTS
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT BELT BECAME DETACHED FROM THE FLOOR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 45,847.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862748May 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING MY CAR FOR ONLY TWO MINUTES, THE REDUCED POWER SENSOR CAME ON AND TRACTION CONTROL CAME ON ALSO. MY CAR WOULD NOT GO ABOVE 20 MPH. WENT BACK TO NORMAL AFTER AN HOUR. VERY CONCERNING IF I WAS ON THE INTERSTATE WHEN THIS HAPPENED.WAS ON A BACK COUNTRY HIGHWAY WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862928May 3, 2016
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
I WAITED FOR RECALL PARTS (IGNITION AND OIL LEAK) AND HAD THEM COMPLETED 4/13/16. ON 4/22/16 MY CAR STARTED SMOKING COMING OFF THE FREEWAY, I PULLED OVER AND THE ENGINE STALLED, PEOPLE YELLED TO GET OUT IT WAS ON FIRE. THE FIRE STARTED IN FRONT OF ENGINE AND PROCEEDED THOUGH ENGINE COMPARTMENT BURNING ALL PLASTICS AND WIRING. DEALERSHIP SAYS I'M RESPONSIBLE FOR THE DAMAGE SINCE I DIDN'T HAVE FULL INSURANCE COVERAGE. HOW CAN THAT BE, MY CAR WAS FINE UNTIL THEY WORKED ON IT. DEALERSHIP WAS ALSO VERY RUDE AND CONDESCENDING. I HOPE ALL CHEVROLET DEALERS AREN'T THE SAME. I GAVE DEALERSHIP 7 DAYS TO RESOLVE THE PROBLEM, HOWEVER THEY BASICALLY TOLD ME NO ONE CAN HELP ME. I ALMOST BURNED UP IN THIS VEHICLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10862441May 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THIS PROBLEM STARTED 2 YEARS AGO. MY CAR WOULD GIVE ME A WARNING "SERVICE TRACTION CONTROL. ENGINE POWER REDUCED." THEN THE CAR WOULD SHUT OFF. I TOOK THE CAR TO A LOCAL MECHANIC WHERE THE FIXED A SENSOR. THAT WAS AROUND A YEAR AGO. I TRAVEL A LOT FOR MY JOB AND TODAY I ARRIVED IN PORTLAND OREGON HAD PULLED OFF THE INTERSTATE TO GET FUEL, AND ONCE I PULLED OUT TO THE EXTREMELY BUSY INTERSECTION MY CAR DID THIS AGAIN! I WAS STOPPED AT A STOP LIGHT AND ONCE IT TURNED GREEN BOOM CAR DIED DUE TO TRACTION CONTROL. SO NOW I'M IN THE MIDDLE OF A VERY BUSY ROAD WITH TRAFFIC GOING AROUND 45 MPH ALMOST REAR ENDING ME. I TOOK THE KEY OUT OF THE IGNITION FOR ABOUT 45 SECONDS AND TRED STARTING IT WHICH WORKED. FOOLISHLY I THOUGHT I COULD AT LEAST MAKE IT TO THIS PARKING LOT RIGHT ACROSS THE STREET WHEN I WENT ABOUT 500 FEET IT DID IT AGAIN, IN AN EVEN WORSE SPOT. I TOOK THE KEY OUT OF THE IGNITION AGAIN FOR 45 SECONDS STARTED THE CAR AND GOT INTO THE PARKING LOT WHICH WAS NOW 50 FEET FROM ME. I SEARCHED ONLINE FOR WHAT COULD BE CAUSING THIS AND THAT'S WHERE I FOUND AT LEAST 50 OTHER PEOPLE HAVING THE SAME ISSUE AND TRYING TO GET GM TO HELP. I WILL NOT BE ABLE TO DO MY JOB IF I CAN NOT GET FROM PLACE TO PLACE SAFELY. THIS IS A MAJOR SAFETY ISSUE THAT HAS THE POTENTIAL TO KILL PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862507May 2, 2016
UNKNOWN OR OTHER
I BOUGHT A 2013 CHEVY IMPALA. I HAVE NOT HAD THE CAR FOR EVEN A YEAR YET, AND EVERY TIME I TURN THE CAR ON YOU CAN HEAR A KNOCKING NOISE COMING FROM THE DASHBOARD. EVERY TIME I TURN THE CAR ON OR OFF. I CHECKED WITH A MECHANIC, HE TOLD ME THAT THEY HAVE TO REMOVE THE WHOLE DASH BOARD IN ORDER TO FIX IT! I BELIEVE THIS SHOULD BE A RECALL! I PREVIOUSLY HAD A 2008 ALSO IMPALA AS WELL, AND IT DID THE SAME THING. THE REASON I BOUGHT THIS 2013 IMPALA IS BECAUSE I LIKE CHEVY'S, BUT I DIDN'T THINK THIS WOULD HAPPEN AGAIN THAT IS A SHAME THAT YOUR COMPANY DOESN'T DO A RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862537May 2, 2016
STEERING
POWER STEERING BEGIN TO GO OUT AND NOW FLUID IS CONTINUOUSLY LEAKING HAD IT CHECKED BY A MECHANIC WHICH STATED THAT IT WAS A MANUFACTURED MALFUNCTION AND SHOULD CHECK FOR A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862581May 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
GOT A MESSAGE ON MY DASH A FEW MONTHS AGO ABOUT "SERVICE TRACTION CONTROL" WHILE DRIVING. TRACTION CONTROL LIGHT LIT UP ALSO. PARKED CAR AND TURNED CAR OFF THEN ON...MESSAGE GONE. TOOK IT INTO SERVICE...SHOWED NO ERROR CODES. TODAY (5/2/16), IT DID IT AGAIN WITH THE TRACTION CONTROL LIGHT AND THE CHECK ENGINE LIGHT SIMULTANEOUSLY LIGHTING UP. "SERVICE STABILITRAK", SERVICE TRACTION CONTROL", AND "ENGINE POWER IS RECUDED" ARE THE MESSAGES I GOT TODAY ALONG WITH THE CHECK ENGINE LIGHT AND THE TRACTION CONTROL LIGHT BEING ON. I HAD JUST GOTTEN OFF THE HIGHWAY SO I WASN'T GOING FAST WHEN THIS HAPPENED. I WAS CLOSE TO WORK SO I PARKED IT AT WORK. TURNED THE CAR OFF THEN ON AGAIN AND THE MESSAGES WERE GONE AND TRACTION CONTROL LIGHT WAS OFF BUT CHECK ENGINE LIGHT STAYED ON. TURNED CAR ON AGAIN AT LUNCH 1.5 HOURS LATER AND THE CHECK ENGINE LIGHT IS OFF NOW SO I DOUBT ANYONE WILL BE ABLE TO DIAGNOSE OR FIX ANYTHING TODAY. TAKING IT TO SERVICE TO SEE IF IT THREW ANY ERROR CODES A LITTLE LATER TODAY. I'VE RESEARCHED THIS ISSUE AND FOUND THAT THIS HAS HAPPENED TO A LOT OF PEOPLE WHILE ON THE HIGHWAY. IF IT HAPPENS TO ME AND I'M IN AN ACCIDENT BECAUSE OF THIS, I WILL SUE THE S**T OUT OF GM. I HAVE TWO SMALL CHILDREN AND IF ANY OF US GETS HURT OR KILLED, THERE WILL BE H**L TO PAY. THIS ISSUE SHOULD ABSOLUTELY BE RECALLED. IT IS NOT DUE TO MY KEY/IGNITION ISSUE. ALREADY HANDLED THAT RECALL. LOSING POWER IN THE MIDDLE OF THE HIGHWAY RANDOMLY IS ABSOLUTELY DANGEROUS AND I'M NOW VERY AFRAID TO DRIVE THIS VEHICLE. WILL NEVER BUY ANOTHER IMPALA AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862585May 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MESSAGE SAYS "SERVICE STABILITRAK" ENGINE POWERING DOWN". HAS HAPPENED WHILE DRIVING AND WHEN FIRST STARTING. MANY GM CUSTOMERS HAVE EXPERIENCED SAME ISSUE ACROSS SEVERAL YEARS AND MAKES INCLUDING THE TRAVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862612May 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. SHORTLY AFTER THE VEHICLE WAS REPAIRED FOR A RECALL WITH THE IGNITION SWITCH, THE STABILITY, TRACTION CONTROL, ABS, AND OTHER WARNING LIGHTS RANDOMLY FLASHED. THE FAILURE PROGRESSED EACH TIME THE VEHICLE WAS REVERSING AND WHEN MAKING LEFT AND RIGHT TURNS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862629May 2, 2016
EXTERIOR LIGHTING
LT MODEL. HEADLIGHTS ARE EXTREMELY INADEQUATE SUCH THAT THEY REPRESENT A HAZARD WHEN DRIVING ON UNLIT ROADS. THEY SEND FORWARD A FOCUSED BEAM WITH NO LIGHT COVERING THE SIDES OR OVERHEAD. THIS MAKES IT VERY DIFFICULT TO TURN ON TO A SIDE ROAD BECAUSE THERE IS NO ILLUMINATION OF THE ROAD YOU ARE TURNING ONTO UNTIL YOU HAVE ACTUALLY MADE THE TURN. IT IS ALSO EASY TO MISS EXIT RAMPS. OVERHEAD SIGNS AND SIGNS AT THE SIDES OF EXITS ARE USUALLY UNREADABLE. THE LOW BEAMS ACTUALLY HAVE A SHUTTER COVERING THE TOP OF THE BULB (I GUESS THAT'S WHAT MAKES THEM LOW BEAMS) SO OBJECTS MUCH ABOVE THE LEVEL OF THE TOP OF THE CAR ARE NOT ILLUMINATED. WHEN DRIVING ON HILLY COUNTRY ROADS, THE CUTOFF ON TOP MAKES THE APPROACHING HILL JUST ABOUT INVISIBLE. WHEN DRIVING IN THE RAIN, IT IS NEARLY IMPOSSIBLE TO SEE LANE MARKINGS, ETC. THE CAR ALSO DOES NOT OFFER FOG LIGHTS AS AN OPTION SO THERE IS NO SUPPLEMENTAL LIGHTING TO ALLEVIATE THE PROBLEM. I STRONGLY URGE A RECALL TO EITHER CHANGE THE HEADLIGHT DESIGN OR TO INSTALL SUPPLEMENTARY LIGHTING SUCH AS FOG LIGHTS TO BETTER ILLUMINATE THE PAVEMENT AND THE AREAS TO THE SIDES OF THE ROADWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862393May 1, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
FREQUENTLY, THE ABS ACTIVATES THE BRAKES WHILE IN MOTION AND NO PRESSURE IS PLACED ON THE BRAKE PEDAL. USUALLY THE ABS LIGHT AND TRACTION CONTROL TURN ON AFTERWARDS AND INDICATE THEY ARE NOW DISABLED. SOMETIMES THE LIGHTS TURN ON WHEN THE ENGINE IS STARTED. THE DEALER SAID THE SPEED SENSOR WAS DEFECTIVE, SO THEY WERE REPLACED TWICE, BUT THIS DID NOT FIX THE PROBLEM. THIS PORTABLE HAD BEEN ONGOING FOR OVER 6 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862394May 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
VEHICLE SLOWED ON HIGHWAY, REDUCED ENGINE POWER WARNING MESSAGE AND STABILITRAK MEASSAGE DISPLAYED ALSO ENGINE INDICATOR LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862130April 29, 2016
UNKNOWN OR OTHER
SAFETY SYSTEMS THAT SENSE CARS AROUND CAR STOPPED WORKING. FRONT, SIDE, AND REAR SENSORS FAILED. INDICATOR LIGHTS IN MIRRORS CEASED TO FUNCTION. DEALER STATES PARTS ARE ON NATIONAL BACK ORDER AND HAVE TO WAIT TO GET THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862208April 29, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, A STRONG ODOR OF FUEL WAS NOTICED AND THE OIL WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS FOR THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861999April 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
4/27 APPROX 5:20PM @ 70MPH, "LOSS OF ENGINE POWER" AND SOME STABILTY WARNING CAME ON. CHECK ENGINE LIGHT AND TRACTION LIGHT LIT, WAS IN CENTER LANE, THANKFULLY GOT TO THE LEFT BERM. CAR WOULD NOT ACCELERATE. TURNED OFF, TOUCHED BRAKE A COUPLE TIMES, SAT A FEW MINS, RESTARTED, CK ENGINE LIGHT STILL ON, BUT ENGINE POWER WARNING NOT ON, WAS ABLE TO GET INTO MOVING TRAFFIC AND TOOK TO DEALIER 4/27 APPRX 7PM, WITH GM RENTAL GIVEN TO ME. AS OF 1:12PM, NO CALL YET, NOT SURE WHAT THE ISSUE IS, BUT COULD HAVE BEEN FATAL!!!! BAD, BAD BAD!!! TOOK A PIC, BLURRY THOUGH, FRIGHTENING! TOLD DEALER OF SUDDEN SURGES, BUT INTAKE REP SAID IT WOULD ALL BE RELATED AND DIDNT WRITE IT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862078April 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE TRACTION CONTROL,STABILIZER,ENGINE POWER WARNING ALL COME ON AND THE CHECK ENGINE LIGHT COMES ON AND SOMETIMES THE ENGINE TURNS OFF. PULL OFF ROAD, WILL NOT START THEN MINUTES LATER IT STARTS. CHECK ENGINE LIGHT STAYS ON. AFTER MULTIPLE STARTS THE CHECK ENGINE LIGHT GOES OUT . I HAVE READ MULTIPLE COMPLAINTS ABOUT THIS ,YET THE NOTHING IS BEING DONE. TO REPAIR THIS PROBLEM. THE EFFECTS OF THIS IS THE SAME AS THE IGNITION TURNING OFF. PENDING ON TRAFFIC. THIS COULD BE DEADLY. THIS HAS HAPPENED ALOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861949April 28, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 10 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE FAILURE OCCURRED THE SAME DAY THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE CONTACT HAD NOT EXPERIENCED THE FAILURE PRIOR TO THE RECALL REPAIR. THE VEHICLE WAS TAKEN BACK TO DEALER WHERE THE COMPUTER SOFTWARE WAS UPDATED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,446.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Chevrolet Impala