Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10865126May 16, 2016
ENGINE
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHILE DRIVING 45 MPH, THE ENGINE STALLED AND VARIOUS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BODY CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BCM FUSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE WAS PERSISTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,140.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864986May 15, 2016
AIR BAGS
I WAS HIT BY ANOTHER CAR AT INTERSECTION NEAR REAR DOOR. MY CAR WAS CONSIDERED A TOTAL (NOT WORTH FIXING), AND I WAS TAKEN TO ER HOSPITAL BY AMBULANCE DUE TO SEVER NECK AND SHOULDER INJURIES. RELEASED WITH FRACTURE OF NECK AND FRACTURED RIGHT RIBS. NOT ONE AIR BAG IN FRONT OR BACK RELEASED IN COLLISION. I KNEW SOMETHING WAS WRONG!
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10865002May 15, 2016
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
MY 2007 IMPALA RECENTLY SHUT OFF ON ME WOULDN'T MOVE IN DRIVE AS I SAT IN THE MIDDLE OF THE HIGHWAY WITH MY KIDS IT HAS BEEN JERKING SINCE I HIT 135000 MILES IT HAS A STRONG ODOR WHEN I CUT MY AC ON IN AS MY CAR IS RUNNING THE ENGINE HAS A STRONG ODORNOW MY CAR WANT DRIVE AT ALL AN I SEE IT HAS 3 RECALLS ON IT PLEASE LET ME WHAT'S GOING ON WITH MY CAR BECAUSE THAT WAS SO SCARY HAVING BREAK DOWN ON ME IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864746May 13, 2016
AIR BAGS
SERVICE AIR BAG LIGHT IS ON AT 64000 MILES. LOOKS LIKE CHEVY NEEDS TO FIX THE PROBLEM. WENT TO THE DEALER AND THEY HAVE TRIED NUMEROUS THINGS.KEEP GETTING TOLD TO COME BACK IT COULD BE THIS ONE OTHER THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864531May 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2004 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V201000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PARTS TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864622May 12, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
TAKATA RECALL MY WINDOWS STOP WORKING ALL TOGETHER MY CAR SOME TIME DONT GO WHEN I PUSH THE GAS IT WILL JERK REAL HARD AND THEN SOME TIMES IT TAKES ALONG TIME TO BRAKE AND THIS BEEN A ON GOING THING BUT WHEN I CALLED THE DEALER THEY GAVE ME A HARD TIME ABOUT IF THERE WHERE ANY RECALLS ABOUT IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864666May 12, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO SUPPLY THE PARTS WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT WAS TO CHECK WITH THE MANUFACTURER TO DETERMINE IF THE PARTS WOULD BE SUPPLIED TO A DEALER TO RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864382May 11, 2016
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, SERVICE BRAKES, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES LOCKED UP. THE CONTACT STATED THAT THE ENGINE BLEW OUT, WHICH ALSO CAUSED THE CATALYTIC CONVERTER TO FAIL. THE CONTACT STATED THAT THE DEALER COULD NOT DETERMINE WHY THE VEHICLE OVERHEATED. WHEN THE VEHICLE OVERHEATED, THE CONTACT BECAME LOCKED INSIDE THE VEHICLE UNTIL IT COOLED DOWN. IN ADDITION, THE HIGH BEAM HEADLIGHTS WERE VERY DIM AND DIMMER THAN THE DAYTIME RUNNING LIGHTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS DESIGNED IN THAT MANNER. THE VEHICLE WAS REPAIRED SEVERAL TIMES FOR THE FAILURES, BUT THE REMEDIES FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 54.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864375May 11, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
MY STABILITRACK AND ABS KEEPS COMING ON AND OFF. IT DOES NOT MATTER IF I AM DRIVING ON A SIDE STREE OR ON THE BELTWAY. BELTWAY DRIVING IS DANGEROUS AND SCARY AS THE CAR SEEMS LIKE IT IS BRAKEING AND THEN SPEEDING UP. MAKING TURNS IT DOES THE SAME AND "JUMPS" WHEN I USE THE BRAKES. THIS IS ALL VERY DANGEROUS SITUATION AND SHOULD BE LOOKED AT ASAP. I HAS BEEN HAPPENING FOR 5 MONTHS AND THE SERVICE PEOPLE CAN NOT SEE ANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864138May 10, 2016
UNKNOWN OR OTHER
IN 2014 I BOUGHT THIS CHEVY IMPALA FROM A LOCAL DEALER. OVER TIME A STRONG ODOR SKUNK LIKE SMELL RADIATES FROM THE VEHICLES INTERIOR. AFTER TRYING DIFFERENT THINGS TO SOLVE THIS PROBLEM IT STILL WOULDN'T GO AWAY. I RECENTLY DID SOME ONLINE INVESTIGATION AND FOUND OUT GM ISSUED A TSB #08-08-110-019 FOR THIS PROBLEM, BUT THEY WILL NOT FIX BECAUSE CAR IS OUT OF WARRANTY. THIS IS A REALLY STRONG ODOR AFRAID SOMEBODY IS GOING TO GET SICK. WHAT CAN BE DONE ABOUT THIS TO GET IT FIXED, I THINK GM SHOULD BE TOTALLY RESPONSIBLE FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864150May 10, 2016
AIR BAGS
INTERMEDIATE LIGHT AND READOUT OF SERVICE AIRBAG. THIS LIGHT HAS BEEN DOING THIS SINCE I PURCHASED THE CAR. HAD THE DEALER LOOK AT IT AND THEY CAN'T FIGURE IT OUT. THIS IS A BIG SAFETY ISSUE THAT COULD RESULT IN INJURY AND OR DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864108May 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863980May 9, 2016
AIR BAGS, SERVICE BRAKES, ENGINE
G.M. REPLACED MY INGINTION SWITCH ON A NATIONAL RECALL. I WAS HIT IN LEFT REAR QTR. PANEL. I LOST ALL POWER AND COULD NOT STOP OR STEER THE CAR. I CAREENED ACROSS HIGHWAY AND RAN INTO A HOUSE. NO AIR BAGS DEPLOYED EITHER. G.M. SENT A TEAM TO RECOVER COMPUTER INFO AND HAS NOW TOLD ME THERE IS NO PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863734May 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ON MY WAY TO WORK, I WAS MAKING A NEXT TURN AT A LIGHT WHEN MY CAR ALL OF A SUDDEN SHUT OFF AND THEN TURNED BACK ON TWICE IN A MATTER OF 15 SECONDS. THIS IS VERY DANGEROUS, IF IT WASN'T FOR THE VERY ATTENTIVE DRIVERS, I COULD'VE BEEN RAMMED!!! THE SECOND INCIDENT WAS AFTER I GOT OFF OF WORK. MY CAR WAS IN A PARKING GARAGE WHEN THIS HAPPENED. I TRIED STARTING MY CAR AND IT WOULDN'T START. I TRIED A SECOND TIME AND IT STARTED BUT THE ENGINE WAS REVVING REALLY HARD, LIKE I WAS ABOUT TO SPEED OFF OR SOMETHING. I TURNED THE CAR OFF AGAIN AND STARTED IT AGAIN FOR THE THIRD TIME AND "SERVICE STABILITRAK, SERVICE TRACTION CONTROL, AND REDUCED ENGINE POWER" ALL COME UP ON THE SERVICE SCREEN. AFTER READING MULTIPLE FORUMS ONLINE WITH HUNDREDS OF COMPLAINTS ABOUT THIS. I WAS SCARED TO DRIVE HOME. I DROVE AT ABOUT 40 MPH ALL THE WAY HOME (MY JOB IS A 25-30 MIN COMMUTE) AND FORTUNATELY I DIDN'T GET STRANDED AND MY CAR DIDN'T TURN OFF IN THE MIDDLE OF DRIVING LIKE SOME FOLK HAVE EXPERIENCED. GM NEEDS TO ADDRESS THIS PROBLEM. WHY ISNT THERE A RECALL YET?!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863661May 6, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 40 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE SIDE RAIL. THE VEHICLE SUSTAINED SIGNIFICANT DAMAGE AND WAS DESTROYED AND TOWED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A NECK AND HIP INJURY, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863295May 5, 2016
STRUCTURE:BODY, SERVICE BRAKES
IN MOTION ON CITY STREET GOING ABOUT 45 WHEN VEHICLE IN FRONT OF ME WAS IN MOTION TO MAKE A RIGHT TURN AND CAME TO AN ABRUT STOP. I HIT MY BRAKES AND MY CAR DID NOT STOP AND I HAD MY FOOT ON BRAKE PUSHED ALL THE WAY TO FLOOR AND CAR CONTINUED ALMOST LIKE IT SLID INTO THE IMPACT/COLLISION. HIS CAR WAS NOT DAMAGED BUT ATTACHED IS THE DAMAGE TO MY CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10863330May 5, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING HOME FROM WORK MY CAR STARTED JERKING THE ESC CAME ON ENGINE LIGHT TRACTION CONTROL SYSTEM PULLED OVER ALMOST GOT HIT BY TWO OTHER CARS . ALSO THE AIRBAG LIGHTS BEEN ON THE SENSORS HAVE ALL BEEN REPLACED AND NEW FRONT AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863420May 5, 2016
ENGINE
THE ENGINE CAUGHT ON FIRE FROM OIL LEAK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10863114May 4, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ....UPDATED 07/05/16 *BF UPDATED 07/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863222May 4, 2016
AIR BAGS
SERVICE AIR BAG LIGHT COMES ON. INTERMITTENT SOME TIMES, THEN STAYS ON FOR WEEKS. 63,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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