Chevrolet Impala Complaints

10,446 consumer complaints on file.

#10861755April 27, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. AFTER THE CONTACT ARRIVED HOME AND PARKED THE VEHICLE, SMOKE APPEARED FROM THE ENGINE COMPARTMENT WITHOUT WARNING. THE CONTACT OPENED THE HOOD AND NOTICED FLAMES. THE CONTACT AND A FRIEND EXTINGUISHED THE FLAMES. THERE WERE NO INJURIES. A POLICE AND A FIRE REPORT WERE FILED. THE FRONT END OF THE VEHICLE WAS COMPLETELY DESTROYED, BUT THE REMNANT WAS NOT TOWED AWAY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V400000 (ELECTRICAL SYSTEM) AND 15V701000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY SOLUTION. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10861782April 27, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
DRIVING 55 MPH ON THE INTERSTATE NOTICED THAT I HADN'T FILLED UP IN A WHILE YET THE FUEL GAUGE STILL READ "COMPLETELY FULL". FILLED UP AT GAS STATION TOOK 3/4 OF A TANK. GAUGE HAS BEEN ALTERNATING BETWEEN FULL AND COMPLETELY EMPTY FOR A MONTH. COULD HAVE RUN OUT OF GAS AT SPEED ON INTERSTATE CAUSING ACCIDENT INTERNET RESEARCH HAS UNCOVERED A FEW INCIDENTS LIKE THAT. CHEVY SUPPORT IS WILLING TO WAIVE THE 50 DOLLAR DIAGNOSTIC FEE BUT WILL NOT COVER REPAIRS. LOCAL GARAGE QUOTED 250 LABOR 160 PART TO REPLACE FUEL GAUGE SENSOR IN THE TANK, BUT FROM ONLINE RESEARCH PAST YEARS HAVE SEEN INSTRUMENT CLUSTER FAILURES IN FUEL GAUGE, SPEEDOMETER AND ENGINE TEMP. CAR HAS 50800 MILES ON IT IS FOUR YEARS OLD AND MAY REQUIRE REPAIRS 400-2K DEPENDING ON WHICH PART IS FAILURE. PREVIOUS GM PRODUCTS HAVE HAD CLASS ACTION LAWSUITS FOR SIMILAR ISSUES. THIS IS A SAFETY ISSUE AS THE GAUGE FAILS AND THE CHECK ENGINE LIGHT TOOK 25 DAYS TO COME ON WITH THE ERROR CODE IN THE 460'S THAT THE SENSOR WAS BAD. CURRENTLY DRIVING VEHICLE WITH BROKEN FUEL GAUGE AND SUBMITTING COMPLAINTS TALKING WITH SUPPORT TO TRY TO GET THEM TO COVER REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861883April 27, 2016
ELECTRONIC STABILITY CONTROL (ESC)
I WAS PULLING OUT ON HIGHWAY 59,CAR MADE A GRINDING NOISE AS I TURNED LEFT,TRACTION STABILITRAC AND ABS FLASHED,CHANGED THE WHEEL BEARING AND HARNESS,STABILITRAK STILL COMING ON NOISE IS STILL THERE...CAR WILL LOCK UP ON YOU IN TRAFFIC.I HAVE CUSTODY OF MY GRANDKIDS AND NOW HAVE NO WAY TO TAKE THEM TO SCHOOL...BECAUSE MY CAR WITH 43,300 MILES ON IT IS UNSAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861425April 26, 2016
ELECTRONIC STABILITY CONTROL (ESC)
BOUGHT MY 2013 CHEVY IMPALA USED WITH A LITTLE OVER 40 THOUSAND MILES, AND WITHIN A WEEK THE ABS LIGHT AND TRACTION CONTROL LIGHT COME ON WHEN MAKING A LEFT HAND TURN FROM A COMPLETE STOP/STATIONARY POSITION. DOES IT NOW DAILY ON A REGULAR BASIS AND ALSO MAKES A GRINDING NOISE WHEN ACCELERATING FROM A COMPLETE STOP MAKING LEFT HAND TURNS. ALSO CAUSES THE CAR TO STALL UNTIL I RELEASE THE GAS AND HAS BEEN EXTREMELY DANGEROUS WHEN TRYING TO MAKE LEFT TURNS WITH TRAFFIC COMING THE OPPOSITE DIRECTION. IT HAS ALSO MADE THE GRINDING NOISE AND THE DASH LIGHTS UP WHEN BACKING OUT OF THE DRIVEWAY.I HAVE TAKEN IT TO THE DEALERSHIP AND IT WAS KEPT FOR A DAY BUT THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. SEEMS TO BE WHAT I KEEP READING FROM EVERYONE ELSE'S COMPLAINT SO EITHER WERE ALL CRAZY OR CHEVY DOESN'T WANT TO DEAL WITH IT UNTIL SOMEONE DIES FROM THIS ISSUE. I HAVE TO DRIVE THIS CAR DAILY AND I DO NOT FEEL SAFE TO DRIVE IT.THIS ISSUE HAS ALWAYS BEEN CAUSED WHEN DRIVING ON RESIDENTIAL AND CITY STREETS NEVER ON THE HIGHWAY SO FAR THANK GOD. HAVE ONLY HAD PROBLEMS WHEN HAVING TO TURN ONTO THE HIGHWAY ON RAMP BUT DOES NOT DO IT ON THE ACTUAL HIGHWAY. AS OF NOW THIS PROBLEM IS UNKNOWN TO ME AND "APPARENTLY" TO GM AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861837April 26, 2016
TRACTION CONTROL SYSTEM
CPSC: 2009 CHEVY IMPALA: CONSUMER STATED DUE TO TRACTION ISSUES WHILE DRIVING, THE VEHICLE WILL DROP FROM THE CURRENT DRIVING SPEED TO 5 MPH. *SS THE CONSUMER STATED THE TRACTION CONTROL LIGHT ILLUMINATED AND THE POWER TO THE VEHICLE WAS REDUCED TO ALMOST NONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861547April 26, 2016
TRACTION CONTROL SYSTEM, SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE ATTEMPTING TO ACCELERATE THE VEHICLE FROM A LOW SPEED, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE JERKED WHEN THE BRAKES WERE INDEPENDENTLY APPLIED. IN ADDITION, THE ABS, SERVICE TRACTION CONTROL, SERVICE STABILITY CONTROL, AND MULTIPLE WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRES CONNECTED TO THE SENSORS WERE FAULTY. THE TECHNICIAN ALSO STATED THAT FURTHER DIAGNOSTIC TESTING WOULD BE NEEDED TO DETERMINE WHAT SPECIFIC PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861553April 26, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE REPAIR APPOINTMENT. THE DEALER AND THE MANUFACTURER WERE CONTACTED FOR MONTHS AND WERE UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861188April 25, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2013 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN FROM A STOP, THE SERVICE STABILITRAK SYSTEM AND THE ABS WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861246April 25, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO START AFTER IT WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT STATED THAT THE KEY HAD TO BE MANIPULATED IN THE IGNITION FOR THE VEHICLE TO BE STARTED. THE CONTACT STATED THAT SEVERAL ATTEMPTS HAD TO BE MADE BEFORE THE VEHICLE WAS STARTED. THE CONTACT STATED THAT THERE WAS NO DIFFICULTY STARTING THE VEHICLE UNTIL THE VEHICLE RECEIVED THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861359April 25, 2016
ELECTRONIC STABILITY CONTROL (ESC)
UPON TURNING LEFT AT AN INTERSECTION, THE VEHICAL HESITATES AND MAKES A GRINDING NOISE IN THE FRONT END. THIS HAS AT TIMES, COME TO A NEAR ACCIDENT OF BEING REAR ENDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861378April 25, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2009 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD AND THE INSURANCE COMPANY DEEMED IT DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. A FEW DAYS AFTER THE CRASH, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 106,233.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10861404April 25, 2016
UNKNOWN OR OTHER
CURRENTLY CAR HAS 140,000 MILES. 1. CAR HESITATES AND STALLS INTO GEAR. IT ACCELERATES SLOWLY AND JERK AND JERKS AND JOLTS INTO TRAFFIC CONSTANTLY. STARTED AROUND AT 130,000 MILES. 2. EVERY TIME I TURN ON THE HEAT FROM THE AIR CONDITIONER AND VICE VERSA, IT MAKES A LOUD CLICKING AND CLACKING SOUND THAT LASTS FOR ABOUT A MINUTE AND IT IS LOUD ENOUGH TO BE HEARD OUTSIDE THE CAR. STARTED AROUND 10,000 MILES. 3. WAS DRIVING DOWN THE ROAD WHEN THE DASH STARTS CHIMING AND DISPLAYING THE OIL PRESSURE IS LOW AND TO STOP THE ENGINE. I STOPPED AND CHECKED THE OIL AND IT LOOKED FINE. THIS IS ONGOING AND IS FRUSTRATING. STARTED AROUND 125,000 MILES. 4. I AM BEGINNING TO NOTICE THAT ALL OF THE ABOVE DEFECTS OCCUR ONCE MY CAR REACHES A CERTAIN MILE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861072April 23, 2016
POWER TRAIN
GRINDING NOISE FROM FRONT AND MOMENTARY LOSS OF ACCELERATION UPON ACCELERATION FROM STOP. MOST PREVALENT ON LEFT TURN FROM STOP BUT PROGRESSIVELY GETTING MORE FREQUENT ON STRAIGHT OR RIGHT TURNS. DASH TRACTION CONTROL LIGHT ILLUMINATES MOMENTARILY. ORIGINAL DEALER INSPECTION FOUND NO ISSUE. ON STAR DIAGNOSTICS REVEALED NOTHING. ABOVE 5MPH NO SYMPTOMS AT ALL. DEALER WILL REINSPECT NEXT WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860918April 22, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION FOR THE ENGINE AND ENGINE COOLING. THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS UNABLE TO DETERMINE WHEN THE PARTS WOULD BE SUPPLIED TO THE DEALER. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/14/16*LJ THE VALVE COVER GASKET AND TRQUE BOLTS WRER REPLACED. UPDATED 06/27/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860986April 22, 2016
ENGINE
TL* THE CONTACT OWNS A 2009 CHEVROLET IMPALA. THE CONTACT STATED THAT OIL WAS LEAKING FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT ENGINE OIL WAS LEAKING ONTO THE EXHAUST MANIFOLD. THE REMEDY WAS UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860661April 21, 2016
ENGINE, FUEL/PROPULSION SYSTEM
175555 MILES FUEL SMELL AND FUEL LOSS WHEN CAR IS RUNNING. ROUGH START, SOME MISSING. FUEL FILTER FAILED AT FILTER INLET SPRAYING GAS ONTO UNDERBODY OF CAR SO DIDN'T SEE THE FUEL SPILL. REPLACED FILTER AND O RINGS.SQUEALING BELT SOUND AT START UP. SERPENTINE BELT TENSIONER BROKE, REPLACED TENSIONER AND BELT. NO CHECK ENGINE WARNINGS, NO ELECTRONIC GAUGES I HAVE THE BASIC IMPALA MODEL. WATCHED THE FUEL GAUGE DROP BY LINES WHILE DRIVING AND SMELLED GAS WHEN SHUT OFF CAR. FIRE HAZARD, AND ENGINE FAILURE IF THE BELT BROKE COMPLETELY..ANOTHER 300$ SPENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860682April 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 CHEVROLET IMPALA. THE CONTACT STATED THAT THE ENGINE GASKET FAILED AND CAUSED ENGINE OIL TO LEAK ONTO THE RADIATIOR. THE LEAK DAMAGED THE LOWER AND UPPER INTAKE MANIFOLD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 84,693.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860741April 21, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2012 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT TURNED OFF AND ON. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SDM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 85,500. UPDATED 06/21/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860751April 21, 2016
ELECTRONIC STABILITY CONTROL (ESC)
LOUD CLICKING NOISE. I THINK IT'S SOMETHINGS TO DEAL WITH THE AIR CONDITIONER WHEN THE BUTTON IS ON THE BLUE AREA. ACTUATOR? THE CLICKING SOUND WOULD COME AND GO. WHEN I PRESS THE KEY BUTTON ON MY KEYCHAIN. POP THE TRANK AND SOMETIMES IT JUST GOES OFF THROUGH THE THE DAY WHEN THE CAR IS OFF AND PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860822April 21, 2016
ENGINE
TL* THE CONTACT OWNS A 2002 CHEVROLET IMPALA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE WAS CRUISING DOWN A HILL AND LOST POWER. THE CONTACT PUSHED THE VEHICLE INTO A PARKING SPOT. THE VEHICLE WAS NOT ABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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