Toyota Corolla Complaints
460 consumer complaints on file.
- #11666553June 12, 2025POWER TRAIN
Clutch pedal sticks. Even after Toyota dealership bled lines. Apparent slave cylinder issue. Failure ranges from 35k to 80k miles. Faulty design using polymer is the internet’s general opinion.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11666078June 10, 2025SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dear Better Business Bureau, I am filing a formal complaint against Toyota Motor North America regarding a serious and unresolved safety defect in my 2024 Toyota Corolla LE (VIN [XXX]). The vehicle experienced two incidents of sudden unintended acceleration—the second, on [XXX], resulted in a collision. Despite my repeated efforts to resolve the issue, Toyota has failed to respond adequately or provide critical diagnostic data. In both incidents ([XXX] and [XXX]), while stopped at a red light, the vehicle suddenly surged forward despite my foot being on the brake. On [XXX] this caused a collision. My vehicle has remained undrivable since. Toyota conducted a diagnostic inspection on May 29 under Case #[XXX]. I’ve repeatedly requested access to the raw data from this inspection to understand the defect, but Toyota has not responded. Emails to the assigned case manager, Ms. Cynthia Ware, have gone unanswered. When I was directed to reply to a support email, it bounced back as a “do-not-reply” address, redirecting me to a login page which falsely claimed I had no active cases. This created an endless communication loop. Toyota’s lack of transparency and support is unacceptable—especially given the severity of the issue and the fact that the vehicle is still under warranty. I am requesting: Immediate release of the raw diagnostic data from the May 29 inspection A prompt resolution, including full repair, replacement, or buyback Clear, responsive communication from an authorized representative This is not only a financial burden, but a serious safety risk. I respectfully request BBB’s assistance in securing a resolution and holding Toyota accountable. Thank you for your time.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11665823June 9, 2025AIR BAGS, SEATS
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that they were unable to unscrew the rear screws on the seat to remove the seat because the seat failed to move forward to access the rear screws. The dealer stated that the seat bracket had to be fractured and then replaced to be able to complete the recall repair. The manufacturer was made aware of the issue and was informed the contact that the dealer would charge more for the additional damage. The manufacturer opened a case. The failure mileage was 94,576. Parts distribution disconnect.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11664439June 2, 2025BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rear camera stayed on while I was in drive. I parked, turn off the engine, restarted, and the camera stayed on while driving. I changed gears to reverse and then to drive, but no change.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11663721May 29, 2025TIRES
The contact owns a 2021 Toyota Corolla equipped with Yokohama Tires, Tire Line: Blue Earth, Tire Size: 205/55/R16, DOT Number: FD8K-LL012. The contact stated that while driving approximately 65 MPH, the vehicle started to shake and vibrate abnormally. The contact stated that after stopping to inspect the vehicle, the contact discovered that the rear passenger’s side tire had experienced a sidewall blowout and tread separation. The cause of the failure was not yet determined. The local Toyota dealer was notified of the failure. The tire manufacturer was not contacted. The failure mileage was 53,253.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11663283May 27, 2025ENGINE
Coolant bypass valve has failed. AutoNation Toyota in Cerritos has verified issue. This issue has caused potential engine overheating, engine maintenance required warning light has popped up in my vehicle, was told by AutoNation that my vehicle is not covered for this repair and I will have to pay out of pocket.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11662423May 21, 2025SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was leaving out of the parking lot of the shops Santa Anita. I was parked underneath by [XXX] and proceeded to to leave and turn out right towards the wide open parking lot. At the time I was leaving, it was completely empty. This parking lot is wide open as I was leaving and I’m going no more than 15 mph when suddenly a beeping sound goes off and the car slams on its brakes on its own! I didn’t even have enough time to stop on my own and look to see what the alert sound was. The car stop and jerked me so hard and slammed forward so hard. Thankfully I was in an empty open parking lot. That would have cause a very bad car accident and I would have been badly hurt and the car that would have slammed into me from behind! This has left me with so much anxiety and I am now very scared to drive this car at all even. I haven’t even had this car for a year and this is the second time I’ve had an issue with it. And I tried explaining to the dealership that for the past couple weeks to month that when I drive the car, it has this pulling feeling when I’m coasting. It has never felt that way before. This is supposed to be a new car. It doesn’t even have 15,000 miles on it yet! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11662260May 21, 2025ENGINE
Vehicle: 2021 Toyota Corolla Apex, 2.0L Engine Component Failure: The Engine Coolant Bypass Valve (also called Water Valve) malfunctioned. Its plastic housing cracked and leaked coolant, corroding the electrical connector. This prevents proper electronic control of engine temperature. The failed component is available for inspection if removed. Safety Risk: This issue poses a safety risk due to potential engine overheating. Overheating can lead to sudden loss of power or engine stall while driving, increasing the risk of a collision, especially at high speeds. A roadside breakdown in unsafe conditions is also a risk. Confirmation: A Toyota dealership service center confirmed the problem, diagnosing it as a leaking coolant bypass valve requiring replacement. Inspection: The vehicle was inspected by a Toyota dealership technician. It has not been inspected by the manufacturer, police, or insurance representatives. Warnings/Symptoms: The primary symptom was the "Engine Maintenance Required" message illuminating in the instrument cluster. This first appeared approximately [State how long ago, e.g., "3 weeks ago" or "at 45,000 miles"]. No other immediate symptoms like visible leaks or temperature fluctuations were initially noticed, though a leak was confirmed later.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11662141May 20, 2025AIR BAGS
See attached document for complaint.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11661125May 15, 2025UNKNOWN OR OTHER
Dashboard warning: Engine Maintenance, Visit Dealer Toyota service center diagnostic found code P268115 - engine coolant bypass hose valve circuit short (recommend replacement of coolant bypass hose) An identical error is addressed with Toyota's Customer Support Program 24TE04 covering certain 2020-2021 Corollas (up to mid-January 2021). Reported vehicle's manufacture date is not covered under this Program notice.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11659686May 8, 2025AIR BAGS
The contact owns a 2021 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11658539May 2, 2025AIR BAGS
Dear NHTSA Vehicle Safety Team, I am writing to report a serious and unresolved safety issue regarding the passenger-side airbag recall on my 2020 Toyota [Model], VIN: [Your VIN]. This recall was issued on December 20, 2023, and as of today, Toyota has not provided a remedy or timeline for repair. I have contacted Toyota dealerships in Norwalk and Anaheim, both of which advised me not to bring the car in, stating that no fix is currently available. I was recently offered a rental car, but only if I surrender my vehicle to the dealership — something I am not comfortable doing, as I wish to retain possession of my legally owned and registered vehicle. I keep the vehicle stored safely at my home and do not believe it is fair or necessary to forfeit it for an indefinite period. This situation has caused significant anxiety and mental distress, as I fear for the safety of my passengers every time I drive. It has now been over a year since I was made aware of this critical safety issue, and Toyota has not provided a viable solution. I respectfully request: That NHTSA investigate this delay in remedy. That I be allowed to receive a rental vehicle without surrendering my property. Guidance on my rights under federal law, including any steps I may take toward resolution or compensation. Applicable Laws: Under the National Traffic and Motor Vehicle Safety Act (49 U.S. Code § 30120), manufacturers are legally obligated to remedy safety defects at no charge and in a timely manner. Under 49 CFR Part 573, manufacturers must notify owners and report progress on remedy programs. A delay of over a year without remedy seems to violate these requirements. I would greatly appreciate any advice on how to proceed and ensure this issue is resolved properly. Your guidance and support in holding manufacturers accountable for safety compliance are deeply valued. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11657628April 29, 2025STEERING
My [XXX] daughter's 2024 Toyota Corolla stopped in the middle of the road and would not move. She received a message that said, "engine stopped steering power low". She called me in a panic and could not move the car out of traffic. I asked her to turn the car off and back on and it resolved the issue. This could cause a traffic fatality with loss of control of a car in traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11657176April 28, 2025STEERING
The contact owns a 2023 Toyota Corolla. The contact stated that while attempting to adjust the steering wheel, the steering column failed to lock into place. The vehicle was taken to the local dealer who diagnosed and determined that the steering column was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 35,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11657048April 27, 2025ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
My 2021 Corolla showed an ENGINE MAINTENANCE REQUIRED message. This message pertains to replacing the ENGINE COOLANT BYPASS VALVE - a common occurrence for the 2019-2023 corolla/rav4 models. I have seen multiple instances online of complaints of this same issue around the 50k-60k mark of the vehicle. This SHOULD be a RECALL due to how common the problem is. I’m here to add on to that TALLY of complaints that have already been submitted.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11656802April 25, 2025ELECTRICAL SYSTEM, POWER TRAIN
I just had to replace my transmission. 2 days later I have my check engine light, secondary collision, pre collision and parking brake malfunction lights came on. There is a osc recall that could cause these issues, but they’re saying stated my specific vehicle isn’t under a recall
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11656646April 24, 2025ELECTRICAL SYSTEM
The contact owns a 2022 Toyota Corolla. The contact stated that while the vehicle was stationary, the emergency button failed to respond. There were no warning lights illuminated. The contact then contacted the manufacturer and was informed that the contact needed to pay additionally for a subscription, for the feature on the vehicle to function. The vehicle was not taken to be diagnosed. The vehicle was not repaired. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 58,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11656629April 24, 2025EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2024 Toyota Corolla. The contact stated while driving 60 MPH, the headlights failed to respond. There was a warning light illuminated that there was a failure with the front headlights. The vehicle was taken to the dealer and the contact was informed that the failure was with the headlight; however, the dealer was not able to repair the headlights. The contact was then informed to take the vehicle to a friend of the dealer. The friend of the dealer confirmed the failure and was unable to repair the headlights. The friend suggested that the vehicle be taken to a Toyota dealer. The vehicle was taken to the dealer and the contact was informed that the headlights were not the OEM headlights. The vehicle was diagnosed with connector failure and that the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,311.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11656623April 24, 2025ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Odometer Fraud. The contact purchased a 2024 Toyota Corolla from Arlington Jamal Auto Group. The vehicle was purchased via a dealer sale. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. At the time of purchase, the vehicle mileage was 18,163 and at the time of registration, it was discovered that the mileage was 16,405.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11655573April 19, 2025UNKNOWN OR OTHER
The horn has failed to work now for the second time. I first had this problem at approximately 97000 right before my warranty was up, and toyota had to replace the entire horn assembly they said that the wiring got wrapped up behind steering wheel and they weren't sure how . Now it started intermittently working the day I was going to let my daughter take her dmv drive test so she was not able to use my car it was sounding sick when I pressed it. Now it will not work at all . My car currently has 140k on it . Complete Safety hazard when someone pulls out of a parking space and you can't alert them to not hit your car! YOU PANIC!!!! . This is A Safety Issue!!!! And I have had no warning lights that came on, nor any messages on my system warning screen on my radio. I've checked all my fuses they are fine. Nobody should have to worry about replacing an 800$ horn assembly every 40k that's ridiculous i have never had a horn failure. I feel this needs to be investigated I may not be the only one with this problem. I think they should be required to fix something of this nature just as they should all air bag and seat belt issues . It SHOULD NEVER FAIL!!!!
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0