Lincoln Nautilus Service Bulletins
447 manufacturer communications on file.
- December 8, 2023•Document ID: 10247162Service Bulletin/Repair InstructionsSERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
- Mfr Comm. #:
- SSM 52118
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) U211B:87 in the anti-lock brake system (ABS) module when a diagnostic self-test is performed. This may be due to a module communication error within a specified timeframe. U211B:87 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the ABS module will not resolve this condition. Engineering is currently working on a software update which is expected in Q1 2024. Continue to monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247161Service Bulletin/Repair InstructionsAIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
- Mfr Comm. #:
- SSM 52117
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit diagnostic trouble code (DTC) B00DF:4A in the restraints control module (RCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified timeframe. B00DF:4A has no effect on functionality. Replacement or reprogramming of the RCM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q3 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q3 2024. Monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247160Service Bulletin/Repair InstructionsSEATS; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 52116
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) B146F:00 in the drivers multi-contour seat module (SCMG) and/or passenger multi-contour seat module (SCMH) when a diagnostic self-test is performed. This may be due to a communication error to the SCMG/SCMH within a specified timeframe. Replacement or reprogramming of the SCMG/SCMH will not resolve this condition. B146F:00 should be ignored and no further service action is required if no other DTCs are present in the SCMG/SCMH, no warning indicators are illuminated while the engine is running, and no symptoms present.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247158Service Bulletin/Repair InstructionsSTEERING:STEERING CONTROL MODULE
- Mfr Comm. #:
- SSM 52114
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U0415:29 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to PSCM DTC sensitivity during vehicle key on/start-up. Replacement or reprogramming of the PSCM will not resolve this condition. U0415:29 should be ignored and no further service action is required if no other DTCs are present in the PSCM, no warning indicators are illuminated while the engine is running, and no symptoms present.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247156Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Mfr Comm. #:
- SSM 52112
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2023 E-Transit and 2024 Nautilus vehicles may exhibit DTCs C0095:18 and/or C05D9:74 setting in the all-wheel drive (AWD) module with a pop-up message in the instrument panel cluster (IPC) stating there is a loss of AWD. The loss of AWD function may continue for the remainder of the key cycle. AWD functionally may be recovered with a key cycle. Replacement or reprogramming of the AWD module will not resolve this condition. This DTC does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in Q2 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247155Service Bulletin/Repair InstructionsSTEERING:STEERING CONTROL MODULE
- Mfr Comm. #:
- SSM 52111
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U3001:68 in the power steering control module (PSCM) when a diagnostic self-test is performed. This may be due to an internal counter reaching a specified limit. U3001:68 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the PSCM module will not resolve this condition. Engineering is currently working on a software update which is expected in Q1 2024. Continue to monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247154Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
- Mfr Comm. #:
- SSM 52110
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit inaccurate temperatures on the center display screen when requesting a temperature change using voice commands. Setting temperature and display can still be accurately increased/decreased by adjusting the touch controls. This may be due to a software interaction between the heating, ventilation and air conditioning (HVAC) module and SYNC module (APIM). Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q2 2024. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in Q2 2024. Monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247153Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- SSM 52109
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may set diagnostic trouble code (DTC) U211C:04 in the gateway module A (GWM) when a diagnostic self-test is performed. This may be due to a module communication error within a specified timeframe. DTC U211C:04 has no effect on functionality and will automatically become a historical DTC which can be cleared. Replacement or reprogramming of the GWM will not resolve this condition. Engineering is currently working on a software update which is expected in Q1 2024. Continue to monitor OASIS for additional information.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247152Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM; EXTERIOR LIGHTING:LIGHTING CONTROL MODULE
- Mfr Comm. #:
- SSM 52108
- Date Added:
- December 11, 2023
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus full hybrid electric vehicles (FHEV) may exhibit diagnostic trouble code (DTC) B1465:08 and B1466:08 in the body control module B (BCMB) when a diagnostic self-test is performed. This may be due to the ambient lighting node not transmitting feedback information within a specified timeframe. Replacement or reprogramming of the BCMB will not resolve this condition. The history state DTC B1465:08 and B1466:08 should be ignored and no further service action is required if no other DTCs are present in the BCMB, the BCMB is configured correctly, no warning indicators are illuminated while the engine is running, and no symptoms present.
Associated Products (1)Associated Documents - December 8, 2023•Document ID: 10247159Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 52115
- Date Added:
- December 11, 2023
- Manufacturer:
- FORD
Summary2023 F-Super Duty, 2023-2024 Expedition and 2024 Nautilus vehicles will exhibit no light emitting diode (LED) confirmation from the key fob indicating that the vehicle has remote started (or not remote started). Factory key fobs with remote start no longer contain a LED feedback indicator. Do not replace the key fob for this condition. This is a normal operating characteristic and no service action is necessary.
Associated Products (10)Associated Documents - November 17, 2023•Document ID: 10245389Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Mfr Comm. #:
- SSM 52076
- Date Added:
- November 21, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2021 Edge/Nautilus vehicles equipped with all wheel drive (AWD) may exhibit a noise from the rear of the vehicle while approaching the vehicle or prior to starting engine. This may be due to the rear drive unit (RDU) actuator learning process. Reprogram the software in the AWD module to minimize the noise using the latest software level of the appropriate Ford diagnostic scan tool. If no other concerns or symptoms are present, further diagnosis or repairs are not recommended. For claiming, use causal part 4000 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (9)Associated Documents - November 14, 2023•Document ID: 10245384Service Bulletin/Repair InstructionsPOWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
- Mfr Comm. #:
- SSM 52064
- Date Added:
- November 21, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2021 Edge/Nautilus vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. To correct the condition, reprogram the AWD module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use casual part RECAL and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (9)Associated Documents - November 14, 2023•Document ID: 10245357Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- TSB 23-2345
- Date Added:
- November 21, 2023
- Manufacturer:
- LINCOLN
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial (feet and miles) units and not being able to change to metric (meters and kilometers) units. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM to the latest software level via a coordinated flash. NOTE: The APIM software update that addresses the symptom listed in this article may have been sent via Ford Power-Up software updates delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (20)2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford F-1502021 Lincoln Nautilus2007 Lincoln MKXAssociated Documents - November 9, 2023•Document ID: 10245258Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52051
- Date Added:
- November 15, 2023
- Manufacturer:
- FORD
SummarySome 2019-2023 Edge/Nautilus and 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use causal part 4000.
Associated Products (15)Associated Documents - October 5, 2023•Document ID: 10244707Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 23-2307
- Date Added:
- November 2, 2023
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
Associated Products (64)2023 Ford Bronco Sport2023 Ford Explorer2023 Ford Maverick2023 Ford Mustang2023 Ford Ranger2023 Lincoln Aviator2022 Ford Bronco Sport2022 Ford Escape2022 Ford Explorer2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Lincoln Aviator2022 Lincoln Corsair2021 Ford Bronco Sport2021 Ford Ecosport+ 44 moreAssociated Documents - September 28, 2023•Document ID: 10243471Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- TSB 23-2237
- Date Added:
- October 3, 2023
- Manufacturer:
- LINCOLN
SummarySome 2019-2022 Nautilus vehicles may exhibit the rubber seal between the spoiler support and the liftgate coming loose. This may be due to poor adhesion between the spoiler and the rubber seal. To correct the condition, follow the Service Procedure to replace spoiler support rubber seal.
Associated Products (7)Associated Documents - August 10, 2023•Document ID: 10241982Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SU4 P4 NAUTILUS
- Date Added:
- September 7, 2023
- Manufacturer:
- LINCOLN
Summary"Software Update 4 P4 for 2021- 2023 Nautilus vehicles is now available. Quality Improvements include: - Increase number of times the Backup startup password set-up pop-up is displayed after creating a Phone as a Key. - Improved Telematics Control Unit functionality. "
Associated Products (3)Associated Documents - August 2, 2023•Document ID: 10241627Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51838
- Date Added:
- September 4, 2023
- Manufacturer:
- FORD
SummaryIn various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
Associated Products (127)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator+ 107 moreAssociated Documents - August 1, 2023•Document ID: 10240577Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 51823
- Date Added:
- August 11, 2023
- Manufacturer:
- FORD
SummarySome 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.
Associated Products (26)2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Maverick2023 Lincoln Corsair2023 Lincoln Nautilus2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Maverick2022 Lincoln Corsair2022 Lincoln Nautilus2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Lincoln Corsair2021 Lincoln Nautilus2020 Ford Edge2020 Ford Escape2020 Lincoln Corsair+ 6 moreAssociated Documents - July 3, 2023•Document ID: 10238461Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM 51762
- Date Added:
- July 3, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.
Associated Products (25)2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Transit2022 Lincoln Nautilus+ 5 moreAssociated Documents