Lincoln Nautilus Service Bulletins
334 manufacturer communications on file.
- June 28, 2024•Document ID: 11003155Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52680
- Date Added:
- July 3, 2024
- Manufacturer:
- LINCOLN
SummaryThe driver status monitor camera in some 2024 Nautilus vehicles may be positioned off-center on the top of the steering column shroud. The steering column and shrouds normally rotate back and forth due to its tilt and telescopic feature. Assure any customers who report this concern that it does not affect Blue Cruise function. If this condition occurs, do not manually twist the driver status monitor camera to center it. Telescoping the steering column out all the way out and then all the way in should center the driver status monitor camera with no repairs needed. The steering column position can then be set to the customer's preference.
Associated Products (1)Associated Documents - June 25, 2024•Document ID: 11003138Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52647
- Date Added:
- July 3, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles equipped with Sirius XM® satellite radio may exhibit a concern where a technician is unable to clear DTC U3000:52 from the accessory protocol interface module (APIM) after replacement. This may be due to SiriusXM® software falsely reporting the SiriusXM® subscription activation status. Replacement or reprogramming of the APIM will not resolve this condition. DTC U3000:52 should be ignored if the SiriusXM® radio is operational, allowing access to the Channel 0 tile, displaying the SiriusXM Radio ID, the user can tune to the Preview Channel 1 with or without a subscription, and no other DTCs are present in the APIM or warning lights are illuminated. No further service action is required.
Associated Products (1)Associated Documents - June 19, 2024•Document ID: 11003266Over The AirUNKNOWN OR OTHER
- Mfr Comm. #:
- OTA SU10 P1 Nautilus
- Date Added:
- July 4, 2024
- Manufacturer:
- LINCOLN
SummaryQuality improvements include: - Reduction in TCU based key off load battery drain. - Prevents TCU from entering Deep Sleep Mode prior to 14 days. - Improved cellular connectivity. - Valid time displayed on Phoenix. - SYNC Map orientation stability while driving backward. - Improved TCU temperature management - avoiding temporary loss of connectivity. - ""Check password and try again"" error message instead of ""IP Configuration Failure"" when incorrect WiFi password is entered - Improved connectivity to nearby WiFi access point. - SYNC status reflects completed OTA status. - Prevent fault scenarios using ECG algorithm from draining the battery when vehicle is parked and only during key off events.
Associated Products (1)Associated Documents - June 19, 2024•Document ID: 11003130Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ENGINE
- Mfr Comm. #:
- SSM 52630
- Date Added:
- July 3, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If all spark plugs are found to be free of damage, replacement of the spark plugs is not necessary. Refer to the Workshop Manual and perform normal diagnostics. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (6)Associated Documents - May 30, 2024•Document ID: 11001178Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- TSB 24-2175
- Date Added:
- June 7, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may have a clock that is inaccurate and/or weather information may not be able to update along with the inability to sign-in to Google Automotive Services to update or edit a profile. During this time the Google Map may also not display in the panoramic display screen next to the speedometer. This may be due to a concern with the telematics control unit (TCU) module software. NOTE: It is normal for the Google Map to not appear in the panoramic display when in calm mode or when using the Waze app. NOTE: The TCU software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) to connected vehicles that have automatic updates enabled through the vehicle's center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (1)Associated Documents - May 30, 2024•Document ID: 11001112Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52574
- Date Added:
- June 6, 2024
- Manufacturer:
- FORD
SummarySome vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.
Associated Products (29)2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco+ 9 moreAssociated Documents - May 28, 2024•Document ID: 11001151Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 24P08
- Date Added:
- June 6, 2024
- Manufacturer:
- LINCOLN
SummaryCertain 2024 Model Year Nautilus Equipped with a Driver Status Monitor Camera - Reprogram Driver Status Monitor Camera Module
Associated Products (1)Associated Documents - May 24, 2024•Document ID: 11000558Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- SSM 52568
- Date Added:
- May 30, 2024
- Manufacturer:
- LINCOLN
SummaryOn 2024 Nautilus 2.0L EcoBoost-Hybrid vehicles, if engine damage or drivability diagnosis leads to replacement of any direct fuel injector assemblies, replace all 4 direct fuel injectors along with other necessary repairs. Refer to Workshop Manual, Section 303-04B Direct Injection Fuel Rail Removal and Installation for the procedure on replacement of the direct injectors. Do not replace the port fuel injectors for this condition.
Associated Products (1)Associated Documents - May 23, 2024•Document ID: 11001152Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 24P14
- Date Added:
- June 6, 2024
- Manufacturer:
- LINCOLN
SummaryCertain 2024 Model Year Nautilus - Vehicle Dynamics Control Module (VDM) Software Update
Associated Products (1)Associated Documents - May 22, 2024•Document ID: 11000556Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM 52556
- Date Added:
- May 30, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit a grunt noise from the front brakes during initial brake applications that goes away after the brakes warm up. Lincoln is aware of the concern and a solution for this concern is expected by 3rd quarter 2024. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - May 20, 2024•Document ID: 11001146Service Bulletin/Repair InstructionsFUEL/PROPULSION SYSTEM
- Mfr Comm. #:
- 24B23
- Date Added:
- June 6, 2024
- Manufacturer:
- LINCOLN
SummaryCertain 2024 Model Year Nautilus Full Hybrid Electric Vehicles - High Pressure Fuel Injector Replacement
Associated Products (1)Associated Documents - May 14, 2024•Document ID: 11000935Over The AirUNKNOWN OR OTHER
- Mfr Comm. #:
- OTATCU24.2.4.8Naut
- Date Added:
- June 5, 2024
- Manufacturer:
- LINCOLN
SummaryQuality improvements include: - Telematics Control Unit update to improve Google Automotive Services functionality.
Associated Products (1)Associated Documents - April 29, 2024•Document ID: 10254145Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- SSM 52490
- Date Added:
- May 3, 2024
- Manufacturer:
- LINCOLN
SummaryOn 2024 Nautilus 2.0L EcoBoost-Hybrid vehicles, if engine damage or drivability diagnosis leads to replacement of any direct fuel injector assemblies, replace all 4 direct fuel injectors along with other necessary repairs. Refer to Workshop Manual, Section 303-04B Direct Injection Fuel Rail Removal and Installation for the procedure on replacement of the direct injectors. Do not replace the port fuel injectors for this condition. Engineering is currently investigating this concern. Monitor OASIS for further updates.
Associated Products (1)Associated Documents - April 19, 2024•Document ID: 10254334Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA SU 6 P1 Naut
- Date Added:
- May 6, 2024
- Manufacturer:
- LINCOLN
SummaryQuality Improvements include: Allow vehicle entry during OTA update. Add secure verification and roll back to Direct Configuration updates.
Associated Products (3)Associated Documents - April 19, 2024•Document ID: 10254129Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 52463
- Date Added:
- May 3, 2024
- Manufacturer:
- LINCOLN
SummaryOn 2024 Nautilus vehicles, the heated steering wheel temperature may vary in areas of the steering wheel where the horizontal spokes join the rim. Customers may express concern that these areas are not heating as fully as the top and bottom steering wheel rim sections. This may be due to the layout of heating wires inside the steering wheel. Do not attempt repairs or submit a claim for this normal operating characteristic
Associated Products (1)Associated Documents - April 19, 2024•Document ID: 10254128Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 52462
- Date Added:
- May 3, 2024
- Manufacturer:
- LINCOLN
SummarySome 2024 Nautilus vehicles may exhibit a concern with the driver seat and steering column moving to the saved memory position instead of the easy entry position when approaching or unlocking the vehicle with the key fob. This condition may occur after setting up a client profile and is due to the driver front seat module (DSM) software. Inform customers that they can continue to drive the vehicle and that engineering is currently working on revised DSM software for this condition that is expected in Q3 2024. In the interim, easy entry will function if the key fob is unlinked from the customers personal profile by selecting the profile on the center display screen, pressing the edit icon, choosing ID Method, pressing Unlink Key Fob, and then selecting Unlink from the pop-up screen. The customers driver seat and steering column memory settings will no longer be saved to the key fob but can be recalled by using the memory switches on the door or on the center display screen. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (1)Associated Documents - April 19, 2024•Document ID: 10253969Service Bulletin/Repair InstructionsSUSPENSION
- Mfr Comm. #:
- 24P07
- Date Added:
- May 2, 2024
- Manufacturer:
- LINCOLN
SummaryCertain 2024 Model Year Lincoln Nautilus Rear Shock Absorber Inspection
Associated Products (1)Associated Documents - April 16, 2024•Document ID: 10254328Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA TCU-24.2.4.8
- Date Added:
- May 6, 2024
- Manufacturer:
- LINCOLN
SummaryQuality Improvements include: Telematics Control Unit software update to support proper functionality of Google Automotive Services
Associated Products (1)Associated Documents - April 9, 2024•Document ID: 10253561Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 52432
- Date Added:
- April 25, 2024
- Manufacturer:
- LINCOLN
SummaryOn 2024 Nautilus 2.0L EcoBoost-Hybrid vehicles, if engine damage or drivability diagnosis leads to replacement of any fuel injector assemblies, replace all 4 fuel injector assemblies along with other necessary repairs. Refer to Workshop Manual, Section 303-04B. Engineering is currently investigating this concern. Monitor OASIS for further updates.
Associated Products (1)Associated Documents - April 5, 2024•Document ID: 10253555Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 52419
- Date Added:
- April 24, 2024
- Manufacturer:
- LINCOLN
SummarySome 2023-2024 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, and 2024 Nautilus vehicles may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). If the codes are stored in the PCM, remove and inspect the condition of all the spark plugs. If any spark plugs appear to be damaged, use a borescope to inspect the condition of the cylinder walls. If the cylinder walls are scored/scraped/damaged, replace the long block engine assembly (6006) to resolve this condition. If the cylinder walls are not scored/scraped/damaged, replace the damaged spark plug(s) and advise the customer that engineering is investigating this issue. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (6)Associated Documents