Lexus RX Complaints

1,341 consumer complaints on file.

#10206510October 22, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING AT APPROXIMATELY 50 MPH THE ENGINE BEGAN TO REV UP WITHOUT INPUT NOR INCREASE IN SPEED. TRANSMISSION FAILURE REQUIRED TOW TO SHOP FOR REPAIR. INSPECTION BY SHOP SHOWED COMPLETE FAILURE OF PLANETARY GEAR AND RESULTANT DAMAGE TO OTHER GEARS. REQUIRED COMPLETE REBUILD OF TRANSMISSION IN EXCESS OF $4600 WITH AN ADDITIONAL $1300 IN SUBSEQUENT REPAIRS DUE TO POOR REBUILD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206297October 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
LEXUS RX300 TRANSMISSION FAILED ON MAJOR HIGHWAY AT 86000 MILES. INTERNET SEARCH AND PHONE CALLS TO INDEPENDENT MECHANICS REVEAL MANY SIMILAR INCIDENTS AND THAT THIS IS A COMMON PROBLEM LEXUS IS AWARE OF. CAR WAS 8 DAYS PASSED A 3 YEAR EXTENDED WARRANTY PROVIDED AT PURCHASE, CURRENTLY LEXUS WILL REPLACE AT ABOUT THE COST THAT AN INDEPENDENT WILL REBUILD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205755October 15, 2007
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNED A 2007 RX400 LEXUS HYBRID. WHILE DRIVING 35 MPH AND ENGAGING THE BRAKES, THE MAT WAS BETWEEN THE ACCELERATOR AND THE BRAKES PREVENTED THE CONTACT FROM BRAKING. THE CONTACT CRASHED INTO A VEHICLE ON THE DRIVER'S SIDE REAR. THE CONTACT'S VEHICLE WAS TOTALED. THE OTHER VEHICLE SUSTAINED DAMAGE TO THE DRIVER'S SIDE BUMPER, THE BACK WINDOW SHATTERED, AND THE DRIVER'S REAR WHEEL WELL WAS DAMAGED. THE CONTACT SUSTAINED INJURIES TO HER CHEST AND BACK WHEN THE DRIVER'S SIDE AIR BAG DEPLOYED. THE DRIVER'S SIDE FOOT AIR BAG ALSO DEPLOYED. PICTURES ARE AVAILABLE. THE PURCHASE DATE WAS 08/04/2007. A POLICE REPORT IS AVAILABLE. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 2,300.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10205242October 9, 2007
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TL*THE CONTACT OWNS A 2007 LEXUS RX400H. THE CONTACT STATED THAT THE MAP NAVIGATION SYSTEM FORCED THE VEHICLE TO STOP IN ORDER TO VIEW THE MAP. THE MANUFACTURE STATED THE SYSTEM WAS DESIGNED THAT WAY. THE CURRENT AND FAILURE MILEAGE WERE 21,000. UPDATED 10/23/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204640October 2, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
IN 2001 COMPLAINANT BOUGHT NEW RX 300. IN ACCORDANCE WITH SCHEDULED MAINTENANCE ALL WORK HAS BEEN DONE. NO EVIDENCE OF A POSSIBLE TRANSMISSION PROBLEM UNTIL SATURDAY WHILE MERGING ON INTERSTATE VEHICLE WOULD NOT SHIFT/ACCELERATOR BEYOND 30 MPG. IMMEDIATELY EXIT HIGHWAY DROVE HOME. PARKED VEHICLE FOR COUPLE HOURS DROVE TO STORE THROUGH CITY STREETS THEN ON THE WAY HOME VEHICLE WOULD NOT GO BEYOND 20 MPH. EXITED OFF MAIN STREET. MADE THE TURN THEN VEHICLE COMPLETELY STOPPED MOVING. IT IS OBVIOUSLY A HAZARDOUS AND DANGEROUS SITUATION WHEN THE VEHICLE COMPLETELY STOPS MOVING, OR DOES NOT ACCELERATE WHILE MERGING. ALTHOUGH NO PERSON WAS INJURED THE POTENTIAL OF INJURY IS GREAT. I TOOK THE VEHICLE TO THE LEXUS DEALER TO HEAR THAT IT IS IN FACT A TRANSMISSION PROBLEM THAT NEEDS REPLACEMENT FOR 4K. THERE SHOULD BE A RECALL ON THIS DEFECTIVE ITEM OR A CLASS ACTION LAWSUIT FILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204523October 1, 2007
STEERING:RACK AND PINION:RACK
TL*THE CONTACT OWNS A 2006 LEXUS RX400H. WHILE THE CONTACT'S SPOUSE WAS BACKING OUT OF THE GARAGE, HE DISCOVERED THAT THE POWER STEERING FAILED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE LINK ASSEMBLY. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 23,327 AND FAILURE MILEAGE WAS 22,516. UPDATED10/16/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203633September 21, 2007
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, STRUCTURE
WHILE DRIVING MY 2006 RX400H, I SLAMMED ON THE BRAKES AND MY HEEL WENT THROUGH TWO CARPETS AND THE FLOOR BOARD. MY HEEL WAS STUCK IN A HOLE IN THE FLOOR BOARD. I CAN NOW PLACE MY FINGER INTO A HOLE AND FEEL WIRES AND EMPTY SPACE UNDER THE GAS AND BREAK PATH. LEXUS HAS AGREED TO FIX THE PROBLEM FOR A FEE. (50%) THE SALES MANAGER INFORMED ME THAT THE DESIGN OF THE FRONT FLOOR BOARD HAS RIPPLES. (LIKE PEAKS AND VALLEYS). THERE ARE TWO HOLES LINED UP DIRECTLY UNDER EACH PEDAL. THE CONSEQUENCE: HEELS AND RIPPLES UNDER A FLOOR BOARD DON'T MIX.... THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203605September 20, 2007
AIR BAGS:SIDE/WINDOW
A CAR CRASHED INTO SIDE DOOR OF PASSENGER AND SIDE AIR DID NOT INFLATE IN MY 2002 LEXUS RX 300. MY CAR WAS THEN IN A ROLL OVER AND NO OTHER AIR BAGS DEPLOYED INCLUDING THE DRIVER SIDE AIR BAG. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10203470September 19, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1999 LEXUS RX300. WHILE DRIVING 60 MPH, THE TRANSMISSION SUDDENLY FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND LEXUS STATED THAT THE WARRANTY EXPIRED. THE FAILURE MILEAGE WAS 135,000 AND CURRENT MILEAGE WAS 140,000. UPDATED 10/09/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202514September 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
HESITANT SHIFTING WAS NOTICED INFREQUENTLY FOR A DAY OR TWO. THEN UPON STARTUP WAS UNABLE TO SHIFT INTO REVERSE UNTIL ACCELERATOR WAS DEPRESSED VERY FAR. AT THAT POINT TRANSMISSION JARRED INTO REVERSE AND BEGAN BACKING, THEN TRIED TO SHIFT BACK INTO DRIVE AND UPON DRIVING FORWARD A LOUD GRINDING WAS HEARD. DEALER INVESTIGATED AND SAYS IT WILL NEED FULL REPLACEMENT OF THE TRANSMISSION FOR $5500. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201159August 29, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILURE ON 2000 LEXUS RX300. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201036August 28, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2000 LEXUS RX300. WHILE DRIVING UNDER 20 MPH, THE VEHICLE STALLED. THE VEHICLE DID NOT LOSE POWER, BUT IT FAILED TO MOVE. WHEN THE CONTACT PLACED THE GEAR IN DRIVE OR REVERSE, THE ENGINE WOULD REV BUT THE VEHICLE WOULD NOT MOVE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE FAILURE WAS UNCOMMON AND THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE REMAINS AT THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200783August 26, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2000 LEXUS RX 300 WITH 103,000 MILES. WHILE DRIVING IT SUDDENLY LURCHED, WOULD NOT GO AND LURCHED AGAIN. THE TRANSMISSION FAILED SUDDENLY. IT "FROZE" MEANING WOULD NOT SHIFT, THE CAR WOULD NOT MOVE ETC. I HAVE NEVER HAD ANY OTHER PROBLEMS WITH THIS CAR. I HAVE OWNED IT FOR MORE THAN 3 YEARS. WHEN I BOUGHT IT, IT HAD 33,000 MILES. IT HAS BEEN FULLY AND REGULARLY SERVICED ACCORDING TO THE MANUAL. THE CAR NOW IS IN THE TRANSMISSION SHOP HAVING THE TRANSMISSION REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199567August 14, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
1999 LEXUS RX300 AWD, TRANSMISSION FAILED WHILE DRIVING ON THE HIGHWAY AT SPEED LIMIT OF 75 MPH. TRANSMISSION WENT IN TO NEUTRAL, AND CREATED A SERIOUS DRIVING HAZARD THAT REQUIRED MANEUVERING THROUGH TRAFFIC WITH NO CONTROL TO GET OFF THE HIGHWAY. THE TRANSMISSION WOULD NOT GO BACK IN TO GEAR AND THERE WAS NO WAY TO CONTROL THE SPEED OF THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199297August 11, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
2000 LEXUS RX300. THE TRANSMISSION WENT OUT UNEXPECTEDLY AT 126,000 MILES. I HAVE SEVERAL OTHER VEHICLES (MAXIMA 292,000+ MILES, SILVERADO 1500 P/U 120,000+ MILES AND HONDA ACCORD 240,000+ MILES ) AND NONE OF THE WHAT IS SUPPOSED TO BE INFERIOR CARS HAVE HAD ANY SORT OF TRANSMISSION PROBLEMS. BUT A LEXUS , WHICH IS SUPPOSED TO MEAN QUALITY, GOES OUT AT ONLY 126,000. ACCORDING TO RECENT RESEARCH ON THE LEXUSCLUBOWNERS.COM FORUM IT APPEARS THAT THE RX300'S AND THE 330'S ARE PLAGUED WITH TRANSMISSION PROBLEMS THAT SHOULD BE ADDRESSED BY THE LEXUS CORPORATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198642August 6, 2007
AIR BAGS
REPEATED AIRBAG DEFECT IN LEXUS 2007 RX 400H : 2007 LEXUS 400H (HYBRID) HAS BEEN HAVING AIR BAG SAFETY PROBLEMS. THE CAR WAS PURCHASED DEC 16, 2006 FROM MAGNUSSEN LEXUS IN FREMONT, CA. IT CURRENTLY HAS ABOUT 7000 MILES. THE PROBLEM STARTED SOON AFTER THE PURCHASE, IN APRIL 2007 THE AIR BAG LIGHT CAME ON AND STAYED ON. WE TOOK THE CAR TO THE DEALER TO GET IT TAKEN CARE OF. THE 1ST VISIT TO THE CAR DEALER (MAGNUSSEN LEXUS OF FREMONT, CA) INVOLVED THEM ADJUSTING THE PIN CONNECTORS TO FIX WHAT THEY THOUGHT WAS THE RIGHT SIDE SQUIB MALFUNCTION. THE PROBLEM REAPPEARED ON 20TH APRIL 2007. THE DEALER INDICATED THAT THEY THOUGHT THE WIRING WAS LOOSE AND TIGHTENED THE WIRING CONNECTOR UNDER THE DRIVER SEAT. THE PROBLEM REAPPEARED ON MAY 02, 2007. THE SERVICE TECHNICIAN FOUND CODES B0016 AND B0017, FOUND THE LEFT AND RIGHT WIRING HARNESS BAD, HAD IT INSPECTED BY A LEXUS FACTORY FIELD ENGINEER. THE TECHNICIAN REPLACED LEFT AND RIGHT FLOOR HARNESS. THE CAR STAYED AT THE DEALER FOR 3 WEEKS (PICKED UP ON MAY 22ND) WHERE IN THE PROBLEM WAS IDENTIFIED IN THE RIGHT AND LEFT WIRING HARNESS. THE ENTIRE WIRING WAS CHANGED. THE PROBLEM REAPPEARED AGAIN IN A FEW DAYS (MAY 25TH, 2007) AND THE CAR HAS NOW BEEN WITH THE DEALER SINCE THEN, STILL ATTEMPTING TO FIND A COMPREHENSIVE FIX. LEXUS HAS BEGUN DISCUSSIONS WITH US REGARDING REPURCHASE OF THIS VEHICLE, AND OFFICIALLY COMMUNICATED THAT VIA A LETTER DATED JUNE 25, 2007. THE STATUS OF THE REQUEST IS STILL UNKNOWN DESPITE REPEATED CALLS TO LEXUS CORPORATE TO FIND OUT THE NATURE AND EXTENT OF THE PROBLEM AND THE INTENDED RESOLUTION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198126August 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2004 LEXUS RX330. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD TWO DAYS AFTER THE VEHICLE WAS PURCHASED. THE SENSOR LIGHT SHINES ON AND OFF INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ENGINE SHOULD BE CHECKED. THE VIN, ENGINE SIZE, AND DEALER INFORMATION WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195115July 2, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE FOR 1999 LEXUS RX300. OCCURRED AT HIGH SPEED ON INTERSTATE. 110K MILES WITH RECOMMENDED SERVICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194711June 26, 2007
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FAILED ON TWO OCCASIONS WITHIN A WEEK. BRAKE FAILURE LASTED FOR ABOUT 10 SECONDS AND THEN BRAKES RETURNED. DURING THAT TIME THE DASHBOARD WARNING LIGHTS LIT UP AND A LOUD BUZZER WENT OFF. WAS ABLE TO STOP THE WITH GREAT DIFFICULTY. FORTUNATELY NEITHER INCIDENT REQUIRED AN EMERGENCY STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10194204June 25, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WHINNING NOISE AT START, AND SLIPPING ONCE WARMED UP. DEALER SAYS THE TRANSMISSION FRONT PUMP NEEDS REPLACED, QUOTED $4247 FOR LEXUS REMAMUFACTURED TRANSMISSION REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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