Lexus RX Complaints

1,341 consumer complaints on file.

#10304796February 3, 2010
SERVICE BRAKES, HYDRAULIC
I OWN A 2006 LEXUS RX-400H, AND I HAVE EXPERIENCED BRAKING PROBLEMS WHILE DRIVING THIS VEHICLE FOR THE PAST 1-2 YEARS THAT HAS BECOME PROGRESSIVELY WORSE. THE PROBLEM GENERALLY OCCURS AT SPEEDS BETWEEN ABOUT 25-45 MPH, AND INVOLVES A SUDDEN DECREASE IN BRAKING DECELERATION WITH CONSTANT BRAKE PRESSURE, MAKING IT NECESSARY TO QUICKLY APPLY MORE PRESSURE TO BRING THE CAR TO A STOP. FROM MY OWN OBSERVATIONS, AS WELL AS FROM TECHNICIANS AT THE DEALERSHIP, THIS PROBLEM APPEARS TO BE RELATED TO THE HYBRID REGENERATIVE BRAKING SYSTEM, WHICH SEEMS TO ABRUPTLY STOP REGENERATIVE BRAKING WITHOUT COMPENSATING WITH ADDITIONAL FRICTION BRAKING. AFTER FINALLY HAVING THIS PHENOMENON CONFIRMED BY THE DEALERSHIP AFTER OVER WELL OVER A YEAR OF EXPERIENCING IT, I AM BEING TOLD BY THE DEALERSHIP THAT LEXUS ENGINEERS ARE CALLING THIS "NORMAL" AND "EXPECTED" BEHAVIOR OF THE CAR. I AM FILING THIS COMPLAINT BECAUSE I FEEL THAT, WHILE IT MAY BE "NORMAL" OR "EXPECTED" TO LEXUS, IT PRESENTS A SERIOUS A DANGER TO MYSELF AND OTHER DRIVERS WHEN THE VEHICLE DOES NOT RESPOND TO BRAKING IN A PREDICTABLE MANNER. I HAVE ON SEVERAL OCCASIONS BEEN STARTLED BY OCCURRENCES OF THIS PROBLEM WHEN APPROACHING A STOP SIGN OR CROSS WALK, AND CONSIDER MYSELF FORTUNATE THAT I'VE BEEN ABLE TO REACT IN TIME TO AVOID HITTING THE VEHICLE IN FRONT OF ME, OR A PEDESTRIAN. THIS PROBLEM HAS BECOME SEVERE ENOUGH THAT IT CAN BE FAIRLY EASILY REPRODUCED IN THE FIRST FEW MINUTES OF TEST DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304071February 2, 2010
SERVICE BRAKES, HYDRAULIC
I HAVE 2006 LEXUS RX 400H AND HAVE THE SAME PROBLEM WITH MY BRAKE AS PRIUS HAS. WHEN I SLOW DOWN A CAR AND MY CAR HITS A ROUGH PATCH OF SURFACE, OR POTHOLE, THE BRAKE SEEMS TO RELEASE AND I EXPERIENCE 'BRAKE SURGING'. SEVERAL INSTANCE I ALMOST HIT A PEDESTRIAN BECAUSE THE CAR SURGED FORWARD AT AN INTERSECTION. I BROUGHT THE ISSUE TO THE LEXUS DEALER BUT THEY SAID THEY COULD NOT REPLICATE THE PROBLEM DURING THEIR EXAMINATION. HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303842February 2, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 LEXUS RX400H. WHILE DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS PRESSURE WAS APPLIED TO THE BRAKE PEDAL, FOLLOWED BY AN UNINTENDED ACCELERATION. THE DRIVER CONTINUOUSLY APPLIED PRESSURE TO THE BRAKE PEDAL; HOWEVER, THE VEHICLE FAILED TO SLOW DOWN AND CRASHED INTO THE PROCEEDING VEHICLE. THERE WERE NO INJURIES. THE POLICE WAS NOT NOTIFIED. THE CONTACTS VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS AT THE COST OF $4,500. THE FAILURE MILEAGE WAS 33,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10302636January 27, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 LEXUS RX. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH ON NORMAL ROAD CONDITIONS, PROCEEDING TO TURN AT AN INTERSECTION. THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY NO POWER RESPONSE. THE VEHICLE RESUMED OPERATION AFTER TWO SECONDS OF A DELAY. IN ADDITION, THE VEHICLE EXHIBITED AN UNINTENDED FORCEFUL AND AGGRESSIVE ACCELERATION. THE FAILURES OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON FOUR SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURES. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 75.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302442January 26, 2010
VEHICLE SPEED CONTROL
I WAS DRIVING A LEXUS RX 400H IN A PARKING LOT. WHEN I TURNED LEFT INTO THE PARKING SPOT AND ENGAGED THE BRAKES WHILE PULLING INTO THE PARKING SPOT. AT THAT TIME, I FELT THE CAR CONTINUE TO ACCELERATE AND ENDED UP HITTING AND GOING OVER THE PARKING CEMENT CURB AND THE CAR STOPPED BETWEEN THE CURB AND THE SIDEWALK AFTER I SLAMMED ON THE BRAKES AS HARD AS I COULD. I CONTACTED THE DEALERSHIP, THEY LOOKED AT THE VEHICLE AND SAID THEY COULD NOT REPEAT THE INCIDENT AND FOUND NOTHING WRONG WITH THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10302190January 25, 2010
STEERING
TL*THE CONTACT OWNS A 2010 LEXUS RX458. WHENEVER THE STEERING BASE WAS ADJUSTED AN ITEM COULD FALL BETWEEN THE STEERING BASE AND IT PREVENTED THE CONTACT FROM MAKE A LEFT OR RIGHT TURN. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE A PART OF HIS KEY CHAIN WAS CAUGHT IN THE STEERING WHEEL. THE CURRENT AND FAILURE MILEAGES WERE 40.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298735January 8, 2010
SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
I WAS COMING BACK FROM MY FIRST OIL CHANGE FROM CROWN LEXUS DEALER. I WAS PULLING INTO A PARKING SPACE AND THE CAR WOULD NOT STOP EVEN WHEN MY FOOT IS ON THE BRAKE. I TRIED TO STEER AWAY FROM THE CONCRETE WALL IN FRONT BUT THE FRONT LEFT SIDE STILL HIT THE WALL. THE CAR WAS DAMAGED AND THE WALL IS DAMAGED. THE COST OF THE DAMAGED IS 9,000-10,000. RIGHT NOW IS BEING FIXED BY MY INSURANCE COMPANY. THE MODEL OF THE CAR IS LEXUS RX400H YEAR 2008. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10297799January 2, 2010
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
I HAVE A 2007 LEXUS 400H. I HAVE OWNED THE CAR SINCE NOV. 2006. ON TWO OCCASIONS THE LOW TIRE PRESSURE NOTIFICATION WARNING HAS ACTIVATED. ON THE FIRST OCCASION I JUST ADDED AIR TO ALL FOUR TIRES AND THE WARNING LIGHT TURNED OFF. HOWEVER ON THE SECOND OCCASION WHEN I PLACED THE CORRECT AIR PRESSURE IN COLD TIRES AS SPECIFIED BY THE MANUFACTURE AND TRIED TO RESET THE TIRE PRESSURE MONITORING AND REGULATING SYSTEM, THE SYSTEM WOULD NOT ALLOW ME TO DO SO. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD THAT THE CAR'S TIRE MONITORING SYSTEM WOULD NOT ALLOW THEM TO ACTIVATE THE SYSTEM AT THE CORRECT COLD TIRE PRESSURE WHICH IN THIS CASE IS 30PSI AND THEY HAD TO PUT 4 EXTRA POUNDS OF PRESSURE IN EACH TIRE TO TURN OFF THE WARNING IMAGE ON THE INSTRUMENT PANEL. I FEEL THIS IS UNSAFE AND THE MANUFACTURE SHOULD CORRECT THIS IF THIS IS IN DEED THE PROBLEM. DO YOU HAVE ANY COMPLAINANTS OF THIS NATURE AND CAN YOU ADVISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296944December 25, 2009
SEATS
THE FRONT HEAD RESTRAINTS WILL NOT LOCK IN THE PROPER POSITION ON MY NEW LEXUS RX350. THEY KEEP RISING UNTIL THEY REACH THE TOP POSITION AND THEY WILL LOCK IN THAT POSITION, BUT NOT IN THE FIRST OR SECOND POSITIONS. THIS IS A SAFETY ISSUE BECAUSE I NEED THEM TO LOCK IN THE FIRST POSITION. THE DEALER SAID THEY WERE OPERATING CORRECTLY AND LEXUS SAID I SHOULD GET A SECOND OPINION FROM A DIFFERENT DEALER. HOWEVER, THE OWNER'S MANUAL ON PAGE 71 STATES: "AFTER ADJUSTING THE HEAD RESTRAINTS, PUSH DOWN ON THEM AND MAKE SURE THEY ARE LOCKED IN POSITION." THEY WILL NOT LOCK IN ANY POSITION BUT THE TOP ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10293889November 29, 2009
ELECTRICAL SYSTEM
I WAS DRIVING AT 70 MPH ON US290. WITHOUT WARNING, THE ENGINE SUDDENLY SHUT DOWN AND THE DASHBOARD DISPLAY WENT BLANK (EXCEPT FOR THE NAVIGATION SYSTEM). I WAS UNABLE TO RESTART THE CAR. THERE WAS A MESSAGE TO CHECK THE ACV SYSTEM. I TIGHTENED THE GAS TANK CAP AND WAS ABLE TO RESTART. A COMPLETE SHUTDOWN WITHOUT WARNING IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10288972October 19, 2009
VISIBILITY:REAR WINDOW WIPER/WASHER
I BOUGHT A NEW LEXUS RX 350 2010 ON JULY 3, 2009 AT NEWPORT LEXUS. ON AUGUST 28 WHEN I OPENED THE LEFT REAR DOOR AT NIGHT, WHILE SUV WAS PARKED IN THE GARAGE, TO RETRIEVE ITEM FROM THE BACK SEAT, THE WHOLE LEFT REAR WINDOW SHATTERED IN PIECES. IT WAS QUITE A TRAUMATIC EXPERIENCE FOR ME. IT TOOK ME ALMOST FORTY MINUTES TO CLEAN UP THE FIBROGLASS DEBRIS. PRIOR TO THIS INCIDENT, I WAS NOT AWARE OF ANY DAMAGE TO THE LEFT REAR PASSENGER SIDE WINDOW. I TOOK THE SUV BACK TO DEALER NEXT DAY. THE COMPANY DID REPLACE IT IN GOODFAITH. THEY CLAIMS IT WAS THE FIRST TIME THEY HEARD SUCH AN INCIDENT. I JUST WONDER WHETHER THERE ARE OTHER REPORTED SIMILAR INCIDENT. I DO HAVE GRANDKID OCCASIONALLY SITTING IN THE REAR SEAT. IF COULD POTENTIALLY CAUSE INJURY TO THE PASSENGER SITTING IN THE BACK SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285307September 26, 2009
TIRES, TIRES:SIDEWALL
FIRESTONE TIRE 235/75/19 DUELER H/L 400 TIRE HAS HAIR LINE SPLITS ON SIDE WALL THAT CAUSE TIRE TO GO FLAT. THIS IS A NEW LEXUS RX450 WITH ONLY 2,800 MILES, CAR DID NOT BUMP A CURB,POT HOLE OR BEEN IN A ACCIDENT. LEXUS AUTO DEALER WILL REPLACE THE TIRE AT A COST TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10277159July 17, 2009
WHEELS, SUSPENSION
TL*THE CONTACT OWNS A 2010 LEXUS RX350. THE CONTACT HEARD A RATTLING SOUND IN THE REAR DRIVER'S SIDE WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS IN ORDER TO CORRECT THE FAILURE, BUT THE NOISE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 720. UPDATED 08/04/09. *LJ UPDATED 08/10/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275437July 1, 2009
ELECTRICAL SYSTEM
WHILE DRIVING ON HIGHWAY, CAR SHUT DOWN TOTALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265555April 15, 2009
TIRES, TIRES:TREAD/BELT, TIRES:BEAD
ONE ANOTHER VICTIM OF OE TIRES OF INFERIOR QUALITY + ALIGNMENT ISSUES OF LEXUS RX 400H. I AM FILING A FORMAL COMPLAINT AGAINST LEXUS COMPANY. RECENTLY, I DROVE THE SUV (@ 125 MILES AWAY FROM WHERE I LIVE) TO MY DEALER TO GET THE RECALL OF 'POWER STEERING LINK ASSEMBLY' FIXED. THE DEALER PHONED TO TELL ME THAT ALL 4 TIRES MUST BE REPLACED BECAUSE OF BADLY WORN INSIDE TREAD AND STEEL BELT IS VISIBLE ' UNSAFE TO DRIVE. I WAS SHOCKED! WHAT? AT 23,782 MILES? JUST LIKE EVERY OTHER CAR I OWNED BEFORE, I EXPECTED TO REPLACE THEM AT 50-60K MILES. THE DEALER SAID THAT THE OE GOODYEAR EAGLE RS-A 235/55VR18 TIRES USUALLY LAST ABOUT 20K MILES. HE ALSO SAID BECAUSE IT'S A HYBRID CAR!! SHOCKED AGAIN! I WOULD NOT HAVE BOUGHT THAT CAR IF I HAD KNOWN THIS. THE ONLY THING MENTIONED ON THE WINDOW STICKER WAS '235/55VR18 ALL-SEASON TIRES.' I SCANNED THE INTERNET AND LEARNED THAT MANY OUT THERE SHARE THE SAME QUESTION AND CONFUSION. I WAS NEVER INFORMED BY ANYONE OF THE FACT THAT THE EARLIER 400HS HAD ALIGNMENT ISSUES AND THE OE TIRES ON THESE EXPENSIVE 400H SUVS WOULD NEED TO BE REPLACED ROUGHLY EVERY 20K. LEXUS SHOULD HAVE RECALLED ALL THE EARLIER 400HS TO ADDRESS THE ISSUE. ON THE AVERAGE, A CAR WITH AVERAGE QUALITY TIRES WOULD NEED REPLACEMENT ROUGHLY EVERY 50K-60K, WHICH SHOULD BE THE NORM. LEXUS CARS ARE SUPPOSED TO BE LUXURIOUS AS WELL AS RELIABLE, WHY WOULD THE TIRES BE ABNORMALLY WORN JUST ON THE INSIDE EDGE AT JUST 20K MILES? I BELIEVE,I HAVE BEEN MISINFORMED BY LEXUS AND SHOULD NOT HAVE TO PAY FOR LEXUS RESPONSIBILITY OF PUTTING THESE GOODYEAR EAGLE RS-A TIRES ON SUCH LUXURIOUS CARS AND MAKE THE CONSUMERS PAY FOR THE INFERIOR QUALITY. SINCE I WAS TOLD BY THE DEALER THAT THE TIRE PERFORMANCE WAS DUE TO THE SUV IS A 'HYBRID' CAR, THEN IT IS A DESIGN ISSUE THAT WOULD HAVE REQUIRED LEXUS TO INSTALL A DIFFERENT SET OF TIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259470February 20, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2006RX 400H, WITH 60K MILES, AND AN EXTENDED WARRANTY. I BROKE DOWN 2 WEEKS AGO ON A 2 LANE HIGHWAY, WITHOUT BRAKES, LOUD WARNING SOUNDS, AND FAILURE LIGHTS ALL OVER THE DASH. MY CHOICES AT THAT TIME WERE TO STOP IN THE MIDDLE OF THE ROAD, CENTER DIVIDER DID NOT EXIST BUT INSTEAD WAS A CONCRETE BARRIER, AND RIGHT HAND SHOULDER EASED OFF TO THE RIVER. SINCE IT WAS NOT COMMUTE TIME, TRAFFIC WAS LIGHT AND I WAS ABLE TO SLOW DOWN AND PULL OFF AT THE OLD MARE ISLAND BASE IN VALLEJO. MY CAR WAS TOWED TO FREEMAN LEXUS, SANTA ROSA, WHERE I BOUGHT MY CAR AND HAVE HAD ALL SERVICING DONE. I WAS INFORMED THAT THE COMPUTER NEEDED TO BE REPLACED AND WOULD TAKE A WEEK OR SO TO GET. THE JOB WAS DONE ON WED. FEB 11. I WENT TO THE DEALERSHIP TO PICK IT UP AND WAS ON MY WAY TO SF TO TEACH A CLASS, WHEN LESS THAN 30 MILES FROM THE DEALERSHIP, ON HIGHWAY 101, IN THE MIDDLE OF COMMUTE TRAFFIC, FAILURE ALARMS AND LIGHTS SOUNDED AND BRAKES DID NOT WORK. I WAS SHOCKED AND TRIED TO QUICKLY GET MY CAR OVER TO THE SLOW/RIGHT HAND LANE AND TRIED TO SLOW DOWN. I FINALLY, 2 MILES LATER, FOUND AN EXIT RAMP AND BROUGHT THE CAR TO A STOP AFTER A LONG APPROACH TO THE RAMP. I WAS STOPPED BETWEEN THE LANE AND THE SHOULDER. CALLED THE DEALER AGAIN TO LET THEM KNOW OF THE FAILURE. THEY NOW HAVE THE CAR TOWED BACK AT FREEMAN LEXUS. IF THIS COMPUTER WAS REPLACED, HOW COULD THIS FAILURE HAPPEN AGAIN. ADDITIONALLY, I HAD TO REACH OUT TO ALL MY STUDENTS TO CANCEL THE CLASS AT THE LAST MINUTE. THIS IS A CATASTROPHIC FAILURE AND BOTH TIMES COULD HAVE ENDED IN INJURY, SERIOUS COLLISION, TO OTHERS OR MYSELF. WHILE I HAVE ALWAYS BEEN DELIGHTED WITH THIS VEHICLE AND LEXUS PRODUCTS AND SERVICE, I DO NOT KNOW WHAT I COULD BE TOLD REGARDING THE REPAIR OF THIS CAR, THAT WOULD MAKE ME FEEL SAFE. I FEEL LIKE WITH THESE 2 FAILURES, TWO POTENTIALLY SERIOUS SITUATIONS WERE AVERTED. HOW CAN I BE SURE THAT THIS WON'T HAPPEN AGAIN WITH TERRIBLE OR DEADLY CONSEQUENCES? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10256093January 23, 2009
TIRES
EXCESSIVE AND UNEVEN TIRE WEAR FOR STANDARD TIRES EQUIPPED ON THIS VEHICLE. AFTER 17K MILES AND TIRE ROTATIONS EVERY 5K MILES, I WAS TOLD THAT THE INNER EDGE OF ALL FOUR GOODYEAR TIRES WERE BALD OR CLOSE TO BALD AND SHOULD BE REPLACED WITH MICHELIN TIRES AT A COST OF $1,297. I WAS TOLD THAT THIS WAS A COMMON ISSUE WITH THE GOODYEAR TIRES AS THEY WERE "TOO SOFT" FOR THE VEHICLE, A 2006 RX400H. I INSPECTED THE TIRES AND WAS SHOCKED AT THEIR CONDITION. THERE IS NO WAY I WOULD HAVE BEEN DRIVING THAT CAR KNOWING THEIR STATE. THE DEALER INFORMED ME THAT THE TIRES ON LEXUS VEHICLES NORMALLY NEED REPLACING BEFORE 20K MILES AND WAS THEREFORE UNDER NO OBLIGATION TO RECTIFY THE SITUATION. ONLY AFTER EXPRESSING MY DISPLEASURE WITH THE SITUATION, I WAS OFFERED A FREE WHEEL ALIGNMENT AFTER PURCHASING NEW TIRES ELSEWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254636January 11, 2009
STEERING
I WAS DRIVING 2006 LEXUS 400H WHEN I NOTICED THE POWER STEERING BEGAN TO FADE. OUTSIDE TEMP WAS 21 DEGREES AND I TRAVELED ONLY 8 MILES. I WENT OUT ON THE ROAD A HALF HOUR LATER. I HAD TO USE TWO HANDS ON THE WHEEL HALF WAY TO THE STORE SINCE POWER STEERING HAD FADED GREATLY. WHEN I GOT INTO THE PARKING LOT, I TURNED INTO A SPACE AND ALMOST HIT THE CAR NEXT TO ME BECAUSE THE STEERING JUST DIED. IN ANY EVENT, AFTER GRUNTING AND USING MUCH MUSCLE, I WAS ABLE TO GET THE CAR HOME. HOWEVER, WHEN I WAS MAKING A TURN AT INTERSECTIONS, THE WHEEL SEEMED TO PULSATE LIKE POWER WAS COMING ON. BECAUSE I WAS PUTTING MUCH STRENGTH ON THE WHEEL TRYING TO CONTROL THE TURN, I DRIFTED CLOSE TO THE OPPOSITE LANE TWICE AND CAME WITHIN INCHES OF A STOPPED CAR WAITING FOR THE LIGHT TO CHANGE. I AM UNABLE TO EVEN STEER THE CAR NOW. THE STEERING AND FRONT WHEELS WILL MOVE SIDE TO SIDE SEVERAL INCHES JUST SITTING THERE. THE CAR HAS 35,154 MILES ON IT. I KNOW THE MANUAL SAYS THE ELECTRONIC POWER UNIT WILL SHUT DOWN IF IT OVERHEATS FROM OVERUSE BUT THAT DID NOT HAPPEN IN MY SITUATION. IT JUST PROGRESSIVELY SHUT DOWN. I FEAR THAT AN ELDERLY OR A PERSON WITHOUT MUCH ARM STRENGTH WOULD NOT HAVE FARED AS WELL AS I DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245160October 11, 2008
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
LEXUS HAS HAD PROBLEMS WITH BRAKE VIBRATION, THEY HAVE ISSUED A TSB BUT ALL THEY ARE DOING IS THROWING NEW ROTORS AND PADS. THIS IS NOT ADDRESSING THE REAL ISSUE AT HAND. BRAKE VIBRATION CAN CAUSE A CAR TO GO OFF THE ROAD WHEN THERE IS ICE OR SNOW ON THE GROUND AND ONCE THE CAR STARTS SLIPPING IN ICE OR SNOW YOU WILL NOT BE ABLE TO REGAIN CONTROL OF THE VEHICLE. MY COMPLAINT IS REGARDING A 2004 RX 330 THAT ONLY HAS 34K ON AND I'M GOING ON MY THIRD SET OF BRAKE PADS. THE CALIPER IS HANGING UP CAUSING UNEVEN PAD WEAR, CAUSING BRAKE VIBRATION. THIS IS NOT ONLY COMPROMISING THE SAFETY OF THE PASSENGERS, BUT MY ENTIRE SUSPENSION WEAR AND TEAR, CAUSE PREMATURE WEAR. THIS PROBLEM HAS CAUSED MY TIRES TO FEATHER AT THE EDGE. I THINK IF LEXUS ISSUED A TSB FOR THIS ISSUE THEY NEED TO GO TO THE ROOT CAUSE OF THIS PROBLEM RATHER THAN JUST THROWING NEW PARTS AND CALLING IT GOOD FOR ANOTHER 15 TO 20K. ALL MY SUSPENSION IS TIGHT AND I HAVE NO RUNOUT AT THE HUB, JUST ON BRAKE PADS. THE DEALER KEEPS SAYING THAT EVERYTHING IS OKAY AND THAT THERE IS NO PROBLEM WITH MY VEHICLE. MY CAR IS PROPERLY ALIGNED, BUT WE KEEP HAVING THIS PROBLEM. THIS ONGOING BRAKE VIBRATION PROBLEM NEEDS TO BE LOOKED AT CAUSE I DON'T FEEL MY WIFE IS SAFE DRIVING THIS CAR ON BAD WEATHER. THIS VIBRATION CAN CAUSE CAR TO LOOSE CONTROL ON BAD WEATHER OR DRIVING AT HIGHWAY SPEEDS. PLZ LOOK AT ALL COMPLAINTS REGARDING BRAKE VIBRATION. I HAVE GOTTEN ON LEXUS WEB FORUMS AND THERE IS A GOOD NUMBER OF PEOPLE WITH THIS COMPLAINT. I FEEL THAT BY LEXUS PUTTING OUT A SERVICE BULLETIN THEY KNOW THAT THERE IS A PROBLEM BUT THEY ARE JUST COVERING UP THE PROBLEM AND NOT GOING AFTER THE ROOT CAUSE. THANKS FOR YOUR TIME ANGEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243508September 26, 2008
VEHICLE SPEED CONTROL
UNPROVOKED VEHICLE ACCELERATION WHILE PARKING, CAUSING VEHICLE TO JUMP A CURB, HIT A TREE AND LAND ON THE HOOD OF A VEHICLE PARKED ACROSS FROM THE SUBJECT PARKING SPACE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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