Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11691476October 5, 2025
ELECTRICAL SYSTEM, ENGINE
While driving, on multiple occasions all warning lights will come on and the car will start to lose power. The headlights constantly go off and come back on randomly. Turn the blinker on and the rear window wipers intermittently come on. The vehicle has been towed to the dealership so many times and we either get “can’t duplicate” or needs oil change, which had just been done. Now we are being told that we need a second engine replacement. Unfortunately this time it will not be covered by warranty. We have reached out to Hyundaii Motors 3 times and the BBB Auto but they stand behind it not qualifying for the Lemon Law. Hyundai should have some obligation as all these issues are “known issues” just not recalls.The 2016 Hyundai Tucson is not a safe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691478October 5, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision system suddenly slammed the brakes hard to a full stop. This has happened multiple times in situations where there was no real danger(still safe distance with the car in front). I was fully in control, and there were no obstacles or sudden movements from other vehicles. Both times there was a car right behind me, and I was just lucky they didn’t hit me because they swerved into the shoulder. After the first 2 times, I mentioned it to the dealership and asked if there was any way to turn down the sensitivity so it didn't cause an accident and he said it's either all or nothing (which also isn't safe in case of real emergency). He recommended I file a complaint. I should also mention that I owned the 2022 Hyundai Tucson prior to this car for 4 years and never once had this occur. I did have it activate the front collision warning, but it never came to a full stop and allowed the driver to make the correct decision for the situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691522October 5, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS, BACK OVER PREVENTION: WARNINGS
I was driving on a highway in the largest city in the world and while vehicle merging into my vehicle, Hyundai Tucson automatically and abruptly engaged emergency forward collision. There was absolutely not necessary. All loose items in vehicle went flying inside of my car. My body went forward as well as my passengers. Luckily I was not rear ended in an accident. This is the third incident of the vehicle automatically engaging safety features which actually does the opposite and is a hazard, since I bought the car in Feb 2025. There is no way to permanently disable these features. A driver not being in control of their car is a huge liability on the road. This vehicle must be recalled to disable this feature. Perhaps in a rural area somewhere in the world with no other cars around , this wouldn’t be an issue. Large cities with vehicular and pedestrian traffic it is a danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691332October 4, 2025
ENGINE
Had an oil change on September 29th. The mechanic brought to my attention metal shavings in the oil and advised that I should get rid of the car because it won’t last much longer. It drove fine for a day until the next afternoon I was driving on the highway with my children and the engine started knocking loudly. The car stopped accelerating past 45 mph. I was close to my house fortunately but barely made it as it sounded like the engine would blow. It is now sitting in my driveway still knocking when I start it and don’t feel safe driving it anywhere. There were 0 warning lights. I was not aware of the engine issues these cars had until I did some research and looks like it’s very common. Seeing some people had luck getting replacement engines in the past and many others not. This needs to be addressed and Hyundai needs to be held responsible for the awful oil consumption issue resulting in failing engines. We should not have to provide proof of maintenance when clearly this is an issue regardless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691349October 4, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: WARNING
The Forward Attention Monitor (or Driver Attention Monitor/Warning...or something similarly named) that monitors the driver's eyes to insure he/she is looking forward at all times) is overly sensitive and shuts off the adaptive cruise control and lane keeping systems. While it does this, there is a beeping, and a text display on the dash that requires reading, it is probably a sentence long, further distracting the driver from looking at the road....This potentially would cause a following vehicle, or a vehicle in an adjacent lane to make a defensive maneuver, or to have to brake abruptly, as one example...basically NOT SAFE) Adjusting the steering column to a safe driving position for me (the eye sensor is located on top of the steering column) also caused this system to turn off the cruise control and lane keeping systems constantly, causing me to have to raise it to an uncomfortable driving position. Also, related to this, the HVAC controls have very dim indicator lights to let the the driver know the fan speed or status of the A/C, making it very hard for the driver to see it and make quick changes before the STUPID eye sensor (Forward Attention Monitor or Driver Attention Monitor) cuts off the other safety features. I wear NON polarized sunglasses to be able drive safely in the very bright Arizona sun, and to see the HUD which is impossible to read if wearing polarized sunglasses. I have worn sunglasses while driving for over 50 years. This 2025 Hyundai Tucson Limited Hybrid is the first car that has this very overly sensitive driver attention warning system and IF it is not adjusted quickly will cause me to sell this otherwise excellent vehicle at a great financial loss. My hope is that it can be adjusted with a software update or physical parts update, before this causes an very unfortunate vehicle accident. It makes driving this vehicle extremely unsafe. I have asked the dealer more than once about this and they say there is no current fix. thank yo
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691350October 4, 2025
ELECTRICAL SYSTEM
While driving, the digital cluster (unit that displays speed, fuel etc) goes blank many times and this is a major safety issues as critical info is unavailable and also very distracting while driving as the unit flickers and reboots during driving. Here are a few videos of the issue: [XXX] I took the car to dealership where they replaced the cluster module but i still am facing the issues even after repairs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691355October 4, 2025
UNKNOWN OR OTHER
My new Hyundai Tucson has less than 5K miles on it and while driving on a fairly empty road the panoramic sunroof exploded for no reason (as we know nothing hit it). Fortunately the screen was closed at the time, but had it been open then glass shards could have entered the car. I often have my grandchildren in car seats with the screen open and this could have caused serious eye damage to them. Hyundai and other manufacturers know this is a common problem but refuse to do anything about it. The local dealer will not cover the repair even though the car is under warranty. When the roof explodes it sounds like a gunshot and we swerved, but fortunately no cars were near us at the time. I can see where this can easily cause accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691370October 4, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, VEHICLE SPEED CONTROL
Cannot use any driver assistance features while wearing sunglasses (even the lightest lens). I have macular degenation and this affects my future vision. I either can't wear sunglasses (which my eye doctor says are a MUST) or cannot use cruise control or driver assistance features with them. This was not disclosed prior to car purchase and Hyundai claims it is to guard against drivers falling asleep. Unlikely in daylight and if cruise control and distance WAS being used and someone fell asleep it would slow the car down rather than crashing into something full speed. This flaw DOES affect my safety and that have eye issues. Everyone should wear sunglasses during the day to protect their eyes. Please have Hyundai rectify this!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691399October 4, 2025
ENGINE, VEHICLE SPEED CONTROL
First incident was July 2025 . Car had 1300 miles. Would not accelerate over 25 miles an hour. Made an appointment with Route 60 Hyundai in Vero Bch, Fl. They could not find anything wrong. (invoice # [XXX]) Second time [XXX]. 3009 miles on the speedometer. The car would not accelerate over 4mph. After several minutes acceleration was possible. We will once again return to Route 60 Hyundai. Car could not get thru a busy intersection. Very dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691247October 3, 2025
UNKNOWN OR OTHER
I was trying to defrost my windows and my air was on so I clicked the air off so the heat could come on and I started smelling a matalicky smell. I drove to a stop light and when I stopped the back windshield popped and then shattered. I then went to drive again to take the car home and I started to see smoke. Once the light changed I continued to drive to get the car home I happened to look through the rear view mirror and saw fire in the trunk , once I saw the fire I pulled over on a street and stopped the car and then all the sirens in the car started going off so I turned the car off got out and called 911.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11691228October 3, 2025
STEERING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, SUSPENSION
The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at 40 MPH, the vehicle was swaying from side to side. The connection was not secure to the steering wheel. The contact had to correct the steering wheel. Additionally, there was static on the radio, and the screen was inoperable. The screen went from white to black. When the heat was in the off position, hot air was entering through the vents. There were fumes inside the vehicle. The Forward Collision Avoidance assist, master warning, intelligent driving assist, and forward safety warning lights were illuminated. The local dealer was contacted, who was unable to determine the cause of the failure but was able to reset the radio. The vehicle was not diagnosed or repaired. The manufacturer was contacted and determined that the vehicle failed to meet the qualification for the Lemon Law. The failure mileage was approximately 500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690921October 2, 2025
ENGINE
Engine run hot smoke from engine car cut off wouldn't restart had totaled to Hyundai company in Lithia Springs Ga was told by service guy that engine locked motor needed replaced. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691080October 2, 2025
POWER TRAIN
I purchased a brand new vehicle with only 12 miles on it. Less than 72 hours later I had to have it towed. I turned the vehicle on and tried to put it in drive and 2 error messages came up. One was the check hyrid system and the other was a check engine. The diagostic tool on the car says it is related to transmission. The dealership doesnt have time to look into it yet and the Manager from the dealership I bought it from offered no solutions since I travelled home to another state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11691115October 2, 2025
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: WARNINGS
My 2025 Tucson hybrid violently stopped in mid traffic while leaving the intersection once the signal turned green to proceed. I accelerated getting to speed limit then it abruptly stopped, violently throwing contents from back seat to the forward cabin. Both, myself the driver and my passenger were jolted violently. The school bus behind me had to stop quickly as we were just getting up to speed from a stop light. The vehicle is brand new, 2024 miles on it. Tucson Nline Hybrid with all the safety features turned on. I called the dealer and service rep which both instructed to turn off the FCS Forward Collision System setting. I did but this shouldn't be happening and will cause bodily harm/damage, and possible death is a specific situation. This abrupt stop was jarring to both people in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690729October 1, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
My vehicle was purchased new and has less than 5100 miles on it. The screen and heads-up display randomly begin to glitch and then simply go dark. I can't see my speed, fuel or charge levels or any important data while driving. This has happened multiple times already. My vehicle is a 2025 model. Interestingly, Hyundai had the same type issue on 2024 models and issued a TSB to resolve this issue, but have not issued any repair for the 2025 models. This is a major safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690760October 1, 2025
ENGINE
NHTSA Complaint – 2017 Hyundai Tucson Oil Consumption, Engine Defect, and Branded Title I am filing this complaint regarding my 2017 Hyundai Tucson, which suffers from abnormal oil consumption and engine problems. In addition, Hyundai Motor Company internally “branded” the title without disclosure, which voided my eligibility for warranty coverage. These issues create both serious safety risks and consumer protection concerns. 1.Oil Consumption and Engine Issues •This Tucson has had oil consumption problems since the first owner, which I only discovered a year after purchasing the vehicle. •The vehicle burns oil excessively between service intervals, often requiring top-offs after just a few hundred miles. •Critically, the low oil pressure warning light provides no early warning. It only activates once oil levels are already dangerously low, leaving no safe margin to protect the engine. •On multiple occasions, I was unaware the engine oil had dropped to unsafe levels until the vehicle was already at risk of engine damage. •The engine makes knocking/tapping noises, hesitates under acceleration, and has rough idling when oil levels drop — all signs of internal engine damage that could lead to sudden failure while driving. 2.Hyundai’s Branded Title Practice •Roughly one year after purchasing from CarMax, I learned that Hyundai had internally branded the title in their own system due to oil consumption reported by the first owner. •This branding was never disclosed to me or to CarMax, and the official state-issued title and Carfax report both showed “clean.” •Hyundai uses this internal branding to void the extended engine warranty that should have applied to my vehicle. •Despite repeated requests, Hyundai has refused to provide documentation of when or why this branding occurred. 3.Warranty and Safety Concerns •Hyundai has issued Technical Service Bulletins (TSBs) and extended warranties for engine failures caused by piston rings and bearings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690889October 1, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, ENGINE
I am filing a complaint under the NC Unfair and Deceptive Trade Practices Act (N.C. Gen. Stat. § 75-1.1) regarding Hyundai’s handling of my 2018 Hyundai Tucson (purchased new May 2018). Since 2019, the vehicle has had repeated headlight failures (at least 12 bulb replacements), persistent “bulb out” warnings, and eventually melted wiring requiring headlamp assembly replacement in 2025. These issues were first reported in April 2023 under warranty but dismissed as “could not duplicate.” Hyundai later attempted to deny coverage, only replacing the assembly after escalation to Corporate. At the April 2023 visit, I also reported a rear noise that Hyundai dismissed. After warranty expiration, it was attributed to a leaking shock. Shocks were covered under warranty; failure to act while coverage was active left me unprotected. In May 2023, the engine failed due to oil loss and lock-up. Hyundai retained my vehicle from 5/15–6/30/23 for engine replacement. From Aug–Sep 2025, the car was held an additional 24 days, with no permanent fix for the electrical defect. Overall, my Tucson has been out of service for 60+ days between 2023–2025. Examples of unfair/deceptive conduct: Dismissing documented defects under warranty, only acknowledging later after expiration. Attempting to shift labor costs onto me in Jan 2025 despite warranty obligations. Returning my vehicle with only ~39 miles of gas after requiring me to return a loaner full. Repeated misdiagnoses and delays despite video and documentation provided. These actions are deceptive and unfair, leaving me with an unsafe, unreliable vehicle and causing financial loss and hardship to my work as a self-employed pet sitter and dog groomer. I request the Attorney General investigate Hyundai’s conduct and enforce consumer protections under UDTPA. Service records, receipts, and communications are available upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690799October 1, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Control screen keeps going randomly blank, for different periods of time, putting the driver at risk, because the vehicle information, including speed, lights, wipers, basically everything is displayed in this screen. Sometimes the sentence NO SIGNAL shows up. I had experienced several scary situations, specially in freeways when raining, you have zero driving information. The car has been to the dealership service 4 times, with different tentatives of repair, none of which worked. The last time my car was at the dealership service for 25 days and after 2 days the problem was back, even worse. Sometimes all the lights of the control screen light up, with no reason and keep on even after the car is turned off. This is our only car and we need it, but the car is absolutely unsafe and unreliable. I refuse to leave the car for a 5th time, Hyundai has no idea what the issue is and obviously cannot fix it. The lane assist is also malfunctioning, sometimes the warning system doesn’t work properly. Twice the car emergency brakes stopped the car abruptly without a reason to do so (no risk of collision, no car or object in front ). One of those times the car behind me almost hit me, because the stop was abrupt and for no reason. I have many videos and pictures, but apparently I cannot upload the videos in this form. I have the paperwork, but Hyundai refused to refund for the vehicle. I highly recommend an investigation, Hyundai is getting away with a very serious problem and someone will get hurt as a result of these issues. Thank you for the attention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11690715October 1, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Under two occasions I was driving on the highway at a safe distance from the car in front of me and my car emergency braking system triggered and went off and caused my car to stop in the middle of the highway. This caused a collision behind me. There was no reason on either occasion for the braking to bring the car to a hault.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11690653September 30, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING
The electronic dashboard and heads up display go blank for as little as a few seconds to over 30 seconds. This happens over and over again. Sometimes in doesn't happen at all but more often than not it does. I have no data when this does this, no idea what speed I'm going at, no data about the blind spot safety controls. Nothing. If it unsafe to drive without knowing what speed you are going and other information. The dealer said they could not reproduce the condition even though there is a Hyundia Technical Service Bulletin out for the same problem on a similar Hyundai and many, similar reports on the Hyundai forum. The dealer said they could do nothing even though I had to drive off in an unsafe vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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