Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11510590March 7, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The door latch has failed on now 2 of my doors. The rear driver side door will not open from either the inside or outside and the front passenger door will not open from the outside without pulling the handle 5 to 7 times. I have looked at the other comments from other people with this car and this is a known issue, this should be made a recall since so many people are having the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510537March 7, 2023
ELECTRICAL SYSTEM
No audio from all speakers. This issue is recurring and requires the vehicle to be brought to the service department for repairs. There is a Hyundai technical service bulletin issued #22-be-008h. I have experienced two incidents since purchasing the vehicle. I only have 1931 miles on the vehicle. Each incident I have waited over 2 weeks to have the vehicle looked at and diagnosed. I am now waiting on a part (external amplifier) that is on back order. Without sound none of the safety warning features that are relayed through the speakers are available to me while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510427March 6, 2023
STRUCTURE:BODY
Passenger rear doors fail to un-lock completely , so unable to open using outside handles and inside handles. Passenger rear door completely unusable , drivers side rear door works 50% of the time after several pulls on door handles. Will not fully unlock with any switches or key fob. Safety risk in case of accident with children in the back seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510487March 6, 2023
VISIBILITY:GLASS, SIDE/REAR
Cheap plastic regulator for the driver side window broke and can't roll up my window
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510511March 6, 2023
ENGINE
Car stopped on highway. Car has 105000 miles and i have done required oil changes . Dealer states engine is no good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510248March 5, 2023
ENGINE
Went to get state inspection sticker and when there ask them to check the oil, because every time I checked the oil it showed over filled. The dealership checked it show over filled when they checked it and put it on rack to drain the oil and put some of that oil in a bottle. Told me would need to get approval from hyundai to fix the issue. Two days later hyundai refused to fix problem said there was water in the oil pan. Then accused me of driving the vehicle through high water to which I never have and told them so, but they refused to find out how water is getting into the oil pan. They said all the fluid levels are normal, so they don't know where or how its getting in the oil pan. I bought the car from the same dealership brand new and have had it 1 1/2 years and only have 2475 miles on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510126March 4, 2023
ENGINE
I am referring to two notices; see attached. Inability to accelerate from a Stop and Rough idle in drive. The dealership, DeMontrond Hyundai Service Center will not repair as a recall. Please advise. Thank you, [XXX] [XXX] [XXX]. Due to this problem, the car is hesitant to accelerate which causes problems INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11510062March 3, 2023
STEERING
My electronic steering column isn’t any good I lost my power steering why isn’t this on the recall list for my Hyundai Tucson as it’s a safety issue. Why can’t you people stand behind your vehicle’s can’t you help pay for this? Or have it as a recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509840March 2, 2023
ENGINE
The contact owns a 2018 Hyundai Tucson. The contact stated while driving approximately 55 MPH, the vehicle began to lose forward momentum. The contact depressed the accelerator pedal to gain speed and the vehicle continued to lose forward momentum. The contact stated that the engine revved and there was no warning light illuminated. The contact pulled off the roadway and turned the vehicle off. The contact attempted to restart the vehicle and the vehicle failed to restart. The contact had her father inspect her vehicle, he then replaced the battery and was able to restart the vehicle and drove it to her residence at a slow speed. The contact stated that her father told her that the vehicle was making abnormal sounds in the engine. The contact stated that she later saw that oil had puddled under her vehicle. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the drain plug had fallen after a previous oil change. The contact stated that the oil change had been performed nearly 4 months prior. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to NHTSA Action Number: DP22003 (Engine). The failure mileage was approximately 46,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509866March 2, 2023
ENGINE, POWER TRAIN
The car has been having numerous acceleration issues, it can take upwards of 30secs to actually start moving from a light or stop sign. It also seems to be shifting late and/or slipping. This had caused me to be stuck at a light in the middle of the road and almost hit by another car. Also, my engine completely failed within 5mins, I was driving and the check engine light came on, then the oil light, then the engine started smoking, and then the car died in the middle of the road. The engine completely seized in 5mins. I had all oil changes done and there was never an oil light on saying it was low. When the dealer checked the engine there was no oil, probably from the rod breaking out. There. Was some if the same issues with the same year that got recalled and fixed for free. I got quoted $16,000 from the dealer. That's more than I owe and what the car is worth. I'm stuck with no vehicle and don't know what to do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509439February 28, 2023
ENGINE
After having a level 1 drivability test/inspection test done, code P0300, P1111, P301, P302 & P303 came up. Cylinder compression was tested and found cylinder 3 was at 30 PSI. The technician told me that this is a common issue with this make/model and I should take it to the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509562February 28, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was pulling out of a parking lot when my auto-braking activated. There was absolutely nothing anywhere around my car. I was entering a 2 lane road with zero traffic on it at that moment. When I pressed the gas pedal the brakes stayed locked. I quickly pressed the brake pedal at which time it released the brakes. I was then able to accelerate freely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509235February 27, 2023
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
When driving my car at any speed it will suddenly begin to get sluggish then it becomes unresponsive to me giving it gas and starts to decelerate. When this happens suddenly warning signs on the vehicle go off stating to check the hybrid system and stop the vehicle. When this happens the car then stops functioning. I never know when it is gonna happen. I have been in the middle of heavy traffic and at high speeds stuck in the middle of the road. I have brought it in now four times to different dealerships and contacted corporate and No one can find a problem. I have pictures of the warning signs going off, all I am being told is we don’t find anything wrong when they run their test or try to reproduce the issue, so they can’t help me. This is a very serious and dangerous situation to be driving a car that has and will stall at any given time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509384February 27, 2023
ENGINE, FUEL/PROPULSION SYSTEM
The Hyundai engine is defective and consumes oil at a rate of 5 quarts every 3,000 miles. It ran completely out of oil and left me stranded on the highway in rush hour traffic 3 hours from home. Several people were put at risk! No warning lights; no check engine and no oil light until the car stalled completely. I was able to add oil and get the car in limp mode to the dealership where they ran oil consumption tests, and it failed due to being 106k miles. The car was returned to me and I was told to watch the oil. Weeks later the car broke down again in the middle of the road. The spark plug tips were burnt completely off and there was a dime sized hole in a valve. Multiple mechanics outside of Hyundai agree that both the plugs and the valve damage are a direct result of the defective engine. Again, Hyundai has denied all claims and refuses to acknowledge any wrongdoing on their part, despite the amount of claims, lawsuits and upset customers stacked against them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509357February 27, 2023
STRUCTURE:BODY, VISIBILITY:GLASS, SIDE/REAR
1. I had an issue with my new Hyundai: rear driver side window just shattered with no reason. 2. It's happened what car was in parking spot and glass does not hurt anyone, but it could happen on a highway with worst consequences. 3. I believe it was kind of factory defect or so, but local dealership doesn't agree with me, they didn't even inspect it. 4. There were no signs that this going to happen, window was just fine all the time, and the day before incident, and the same day in the morning. Also I have video recording from outdoor surveillance cameras of the moment when it's happened if you would like to take a look.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509153February 26, 2023
AIR BAGS
When the car is started the airbag light on the dashboard lights up. It will eventually turn off anywhere from 5-30 minutes. I scheduled an appointment with the dealer and was informed , after 10 hours, that they do not have the equipment required to conduct a diagnostic test and they don't know how long it would take to obtain equipment once they requested it. I was told it would cost me a minimum of $850.00 to have test conducted once the equipment arrived since my car was over the 50,000 mile warranty. This cost is just for the diagnostic test. Since this is an ongoing airbag issue on numerous vehicles; I assumed this is a safety issue and would trump the warranty time frame. Please provide any type of assistance on this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509107February 25, 2023
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I was driving on the highway & my sunroof exploded. Glass was shattered & rained down on me & my occupants. 1/The sun roof - I have since vacuumed the mess, but it is still not repaired. Available for inspection if needed until I get it into the shop. 2/ I was driving 65 mph when the loud noise (phone gave a warning of decibal level not safe) - broken glass & glass 'dust' blowing on us / breathed in by us. The shock of it happening when surrounded by busy traffic on a highway. 3/I have made many calls into Hyundai to get it taken care of - they are not returning my calls. 4/I initially took it into a dealership (Ken Garff-Surprise) & they did not seem interested in inspecting - had a glass company reach out to me to replace the sunroof thru my insurance. 5/No warning at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508983February 24, 2023
ENGINE
There was a previous recall with some of these vehicles where car seems to have acceleration problem after being at stop and the vehicle has difficulty accelerating and shifting gears. This has happened while in the middle of traffic and driving which could have caused an accident. Not sure if it is something with the transmission or what the issue is. The vehicle has been taken twice to Hyundai Service centers and they cannot seem to find a problem but yet it still exists and is a safety hazard when suddenly the car stops accelerating after a stop. This seems to happen randomly and more often now. This was a previous recall for other same make, model and year vehicles but somehow ours was not included and I feel it is potentially having the same or similar issue. The vehicle is available for inspection. All the check engine and lights come on when the vehicle is turned off and then eventually turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508879February 24, 2023
ENGINE
Engine quit working doing 60 MPH on interstate leaving my 20 year old daughter stranded on the side of the road in a remote area. Highway Patrol had to come get her to keep her safe. Hyundai refuses to replace the engine under the Theta engine Judgement as required by law because they state recall 953 was not done but we were never notified, and this page does not indicate there is a 953 open recall on the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508664February 23, 2023
ENGINE
It should be stated first that I do regular oil changes in my Hyundai Tucson and was 700 miles from my next oil change. I purchased this vehicle around 2/8/22 (last year). This past weekend, I was driving and when I came to a stop, my oil light came on and the engine shut off. I managed to get my car to an auto store and the dipstick had no oil on it. We added a quart and managed to get the car home. On the way home, my engine was making a knocking sound. My husband took it for an oil change, and the tech noted that there was only about 2 quarts of oil (and that was after I had just added a quart). They completed a full oil change. We immediately made an appointment with Hyundai to have my car looked at and did not drive it until we were driving it to the appointment. On my way to the appointment, my engine began making a very loud knocking sound and would not accelerate properly. Finally, as I was pulling into the Hyundai dealership, my engine completely seized up, the oil and check engine light came on, and the car turned off while I was in the main road. I managed to coast it into the Hyundai parking lot. My Tucson is now at the Hyundai dealership after they had to tow it from the front of their parking lot and I am waiting on hearing back from them what is wrong. I am being told it could take one month before they can tell me anything, so I am without transportation for that long.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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