Hyundai Tucson Complaints

6,738 consumer complaints on file.

#11506883February 13, 2023
ENGINE, UNKNOWN OR OTHER
1. 04/2021 I purchased the 2016 Tucson (cash) with 70,000 miles from Automobile Consulting Services Bullhead City AZ. 2. 75,000 est miles oil change Valvoline , Bullhead city 3. 80,000 est miles oil change Valvoline, Bullhead City 4. 90,000 est Valvoline , Bullhead city oil change, fuel system cleaned, transmission flushed, air filter changed 95,000m est changed oil at a different establishment which I will retrieve records. 5. 6. 12/2021,Replaced battery December 12/29 /2021 ( High Desert Hyundai Kingman AZ ) Replaced Temperature Actuator $ 210 ( no heat for 2 weeks because of scheduling issues via High Desert Hyundai ) ,replaced cabin filter $30, 34 point inspection ( services dept. reported every thing is good) , New tires all around 1. 102,000m est changed oil/filter at a different establishment wich I will retrieve records. 2. 108,000m est changed oil/filter Quality Care Auto , Bullhead City AZ 3. 113,000m est changed oil/filter Quality Care Auto , Bullhead City AZ 4. 118,000m est missing documents 5. 125,000m est missing documents 6. 09/ 12/ 2022 130,000m est changed oil/filter Quality Care Auto, Bullhead City, AZ 7. 09 /19/2022 34 point Inspection Quality Care Auto, Bullhead City AZ, NO ISSUES except brakes and shocks. 8. 09/26/2022 (Advice from the Inspection done at Auto Care/ I needed new brakes and Rotors with in the next 1,00 miles ) 09 /26/2022 Brake Masters # 176. Life time brakes service Package, All 4 Suspension Struts and Coil Spring assembly, Transmits Fluid FLUSH, Fuel Rail , PFI & GDI Service. 9. Drivers side door handle does not open without repeatedly 5-10 X’s lifting up on the door handle, rear passenger, and drivers side door handles also stick and must be lifted several times. 10. 10/20 /2022 Returning from work I went to work-out at Planet fitness and parked the car.... No Engine Light or Oil light “EVER”since I’ve owned the vehicle. After working-out I started the car and drove for about a mile. The engine began too sputter, and both the
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506790February 11, 2023
EXTERIOR LIGHTING
During the day, even in bright sunlight, the headlights are on because the auto headlight sensor is faulty. This causes the LED display for the climate control to be unreadable as it “thinks” it is night and defaults to a very dim display setting. This is a safety concern since you can’t see what temperature, what fan setting or what mode the climate control is on. You end up needing to take your eyes off the road and moving your head around to try and see the very dim display. This ONLY happens to the climate control display. The main driving gauge display and infotainment display are fine. In speaking with the Hyundai dealer, they tested several other Tucson‘s and all have the same problem. So there is an issue with the auto headlight sensor turning on the headlights and dimming the climate control display when it should not. I have a 2022 Hyundai Tucson Hybrid SEL Convenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506634February 10, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated while driving 25 MPH, the engine made abnormal knocking sounds. Several unknown warning lights were illuminated. The contact veered to the side of the road and turned off the vehicle. The vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that there was no compression on the engine cylinder and the engine needed to be replaced. The dealer sent a diagnostic report to the manufacturer. The manufacturer then informed the dealer that a part of the repair would be covered. The vehicle was not yet repaired. The failure mileage was approximately 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506674February 10, 2023
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
The driver side door will not unlock. It will not unlock with the key fob. It will not unlock with the key. It will not unlock manually. The locking piece that should flip back and forth (from lock to unlock) is stuck in the locked position. This should be safety issue as you cannot operate the driver side door. You cannot enter or exit the vehicle from the driver side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506347February 9, 2023
SERVICE BRAKES, ENGINE
As I was driving on 76 in Philadelphia pa my engine seized it wouldn't go over 5mph. I panicked because of the highway I was on that. I put my hazard lights on as I made my way over to the side. My car was towed to the dealership this is the 3rd engine that is being replaced. Th whole dashboard lit up prior to the engine and its still showing no recall on my car. Yet the dealership said its part of it. So now I'm waiting for a new engine once again. I just reached 72,000 miles. They did give me a loaner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506487February 9, 2023
UNKNOWN OR OTHER
I was driving, my oil and battery light went on, my engine stalled I pulled over. The car started to smoke and caught on fire. The car is totally a lost cause.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11506421February 9, 2023
ENGINE, VEHICLE SPEED CONTROL
The contact owns a 2022 Hyundai Tucson. The contact stated while driving approximately 50 MPH, the vehicle was intermittently decelerating and was unable to accelerate to exceed 42 MPH, despite depressing the accelerator pedal. No warning lights were illuminated. The contact made a local dealer aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506224February 8, 2023
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Is there anything being done to Hyundai for all of the vehicles being stolen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506238February 8, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the ABS, DBC, and ESC warning lights illuminated. The vehicle was taken to the dealer. The dealer performed the recall repair under NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the failure recurred. The dealer determined that the ABS assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 42,745.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505994February 7, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
I am having problems with the driver side door. The latch is not working properly. The door gets stuck and doesn't open all the time from the outside. Or I have to tug hard 2 to 3 times before it will open. I had this problem with the passenger side door. It would only open from the inside. Hyundai fixed this for free because it was still under warranty. Now I'm having the same issue with the driver side door. I read in all the reviews and comments that other people are having the same issue and have filed a complaint but nothing has been done. Why is this no getting solved? or Recalled? I bought my 2016 Hyundai new. It only has 43, 000 miles. I take good care of my Hyundai. What is Hyundai going to do to resolve this matter. How many people need to file a complaint in order to get this resolved? A response will be greatly appreciated. Thank you. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506026February 7, 2023
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2015 Hyundai Tucson. The contact stated that the rear driver’s and passenger’s side doors failed to open from the inside and outside of the vehicle. The dealer was notified of the failure however, the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505782February 6, 2023
ENGINE
The contact owns a 2017 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was taken to the dealer where the mechanic was unable to duplicate the failure. The failure recurred. The vehicle lost motive power while driving with the check engine warning light illuminated. The vehicle was next taken to Quirk Hyundai (111 McGrath Hwy, Quincy, MA 02169) and the contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,636.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505932February 6, 2023
ELECTRICAL SYSTEM, ENGINE
Check engine light comes on flashing for a knock sensor. This has happened four times. Since it is flashing, car goes into limp mode and won’t go over 2000 rpm, low speeds and slow/no acceleration. It is dangerous due to happening on highways and going from cruising speeds to a crawl, with minimal ability to accelerate, very quickly. Sensor has been updated once and sensor has been replaced twice. Currently dealing with corporate after the fourth time of this issue happening. I am still fighting this issue and it’s looking like I will need an attorney.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505641February 5, 2023
ENGINE
My car randomly has check engine light go on and off. I check oil and it is low can not drive 3,000 miles without filling oil. It is so frequent that I check it every week. Dealership said they are known for engine issues best if I keep an eye on the oil. I love my car but this is crazy it has101,800 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505677February 5, 2023
POWER TRAIN
On acceleration, the RPM's rev but transmission fails to respond. Slow to accelerate on lower speed end.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505586February 4, 2023
ENGINE
Compression test found cylinder 3 @ 58. Found cylinder leakage between cylinder 2 & 3. Engine replacement suggested by dealer. Vehicle has 149990. Dealer also stated engine is warp which is not included in diagnostic statement. Dealer engine replacement cost $12,324.23
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505553February 4, 2023
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: WARNING
I was driving and as I tried to turn a corner the steering wheel locked and became extremely difficult to steer. A few warning symbols came up on the dashboard. All of the lights for the advance driver assistance systems came on. I could not steer the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505372February 3, 2023
ENGINE, UNKNOWN OR OTHER
2022 my wife's 2016 engine began making a noise. This was a known safety problem with the engines but a recall was never issued. Instead there was a lawsuit against Hyundai in 2020 and 2021 in which consumers were compensated for their cost, or received a new engine.However, her engine went out in 2022. She did not get that benefit. Hyundai paid for a portion and she had to pay a portion for a new engine. This should have been a recall! Now currently 2022 & 2023, Hyundai's alarm is defective which is causing theft, and car jackings. This too is a known safety issue and nothing is being done unless she pays $550 for a security feature to be added to the vehicle. This is a problem! Hyundai should pay for this! She read that the Kia and Hyundai vehicles at issue don’t come with an anti-theft device called an immobilizer, which uses a chip to authenticate a key against the car’s electronic control unit. An immobilizer, which can be found in most modern cars, prevents the vehicle from being started if the key is not detected. It’s also been reported that some of the windows in the affected vehicles may not be connected to the cars’ security system, meaning they can be broken without the alarm being triggered, per the case. It stated, these vulnerabilities have caused thieves to view Kia and Hyundai vehicles as “easy targets,” especially after a viral social media trend highlighted. Now State Farm announced they are not accepting new Hyundai customers. More than likely my insurance is going to increase and the value will decrease.I need this governing body to govern and have Hyundai right their wrong. Issue a recall and do what is best for the consumers and not the company! She has been in contact with Hyundai National Consumer Department and it appears that her communication efforts aren't successful. She purchased her first Hyundai Excel in 88.Our immediate family have since purchased four Hyundai's. DO THE RIGHT THING! ISSUE A RECALL. FROM A CONCERNED HUSBAND!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505473February 3, 2023
ENGINE, POWER TRAIN, ELECTRICAL SYSTEM
I have had my 2017 1.8L eco Hyundai Tucscon for 3 years now and recently it's been giving me signs of problems that are great concerns for safety, as well-known for this models; it only 62091 miles as of the day of this complaint. On Jan 15. 2023, I noticed that each time I start the car, it takes a little bit longer, then you hear a rattle sound and shaking of the engine block, then it start. Or the engine would suddenly slip, followed by a brief rattle sound while driving. I took it in for service to Manly Hyundai in Santa Rosa on Jan 27, 2023, but the mechanics there told me that they could not find where the problems are coming from, and that I would need to wait for an engine light to come on, as any diagnostic at this point maybe unnecessary and costly. Had I known that the 2017 Tucson had so many issues and recalls, or engine defects, specially the slipping or shaking on acceleration from idle, I would never put my money on a commuter like that. I AM STILL WORRIED FOR THE EUGINE NOT TO BLOW UP AS PER PREVIOUS INCIDENTS WITH THIS MODEL. Common issues: The18.0-liter eco 4-cylinder engines, which may have defective rod bearings. The bearings may wear prematurely. This can cause the engine to stall during operation. In extreme cases, a damaged connecting rod can puncture the engine block and cause the engine to leak oil onto hot components, leading to a fire. Please do something.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505484February 3, 2023
ENGINE, POWER TRAIN
The vehicle is currently at the dealership. I purchased the 2022 hyundai Tucson hybrid limited in April. Have gotten my oil changes done religiously at the dealership. Vehicle is at 22k miles. And had oil change 5 days prior to incident. I was on the way to work and vehicle started to struggle to accelerate, engine began malfunctioning. Vehicle dropped drastically from 80mph Dow to 25-30 mph in short period of time, would have been rear ended if not in right lane already. No warning or previous problems. No warning or check engine lights EVER came on before the vehicle would not drive at all. And was told by the vehicle to “check hybrid system stop safely”. Called roadside and vehicle was towed to dealership. They diagnosed as “the timing chain was ‘missing’ one of the cylinders, causing a loss of power from the gasoline engine and the hybrid system attempted to compensate for lost power, resulting in engine failure” later that day when I arrived from work to get a loaner I was told that it was a broken camshaft and warranty would pay for a new engine.”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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