GMC Terrain Complaints

3,167 consumer complaints on file.

#10807299November 28, 2015
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAVE HAD MY VEHICLE CHECKED TWICE THIS YEAR REGARDING THE LOUD EXHAUST NOISE AND THE STRONG FUEL SMELL COMING FROM MY VEHICLE. THEY SAID THAT IT IS NOT A CONCERN AND I GET MIGRAINES FROM THE SMELL AS WELL. I TAKE MY LITTLE SISTER TO SCHOOL EVERYDAY AND THE THE FUMES ARE OVERWHELMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701589November 24, 2015
POWER TRAIN
2015 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO SUDDEN LOSS OF ENGINE POWER, ACCELERATOR PEDAL AND THROTTLE FAILURES. *SMD THE CONSUMER STATED WHEN SHE TRIED TO ACCELERATE, THE VEHICLE BARELY MOVED. THE CONSUMER TURNED OFF THE VEHICLE AND RE-STARTED IT, WITH THE SAME RESULTS. THE ENGINE WOULD JUST IDLE AS IF THE ACCELERATOR PEDAL WAS DISCONNECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795057November 20, 2015
UNKNOWN OR OTHER
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING AT APPROXIMATELY 40 MPH, THE PRESSURE OF THE AIR WAS PAINFUL TO THE CONTACT'S EARS WHEN THE WINDOWS WERE ROLLED DOWN. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795115November 20, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT OBSERVED CORROSION ON THE INTERIOR DOORS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794590November 18, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT CRASHED INTO THE SIDE OF ANOTHER VEHICLE THAT VEERED INTO THE CONTACT'S LANE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000. ......UPDATED 04/01/16 *BF *CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10790585November 16, 2015
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING WHILE DRIVING APPROXIMATELY 65 MPH. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN BELT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790449November 15, 2015
ENGINE
I WAS DRIVING MY TERRAIN YESTERDAY, AND WENT TO ADJUST MY HEATER VENT AND WHEN I BUMPED MY IGNITION KEY, IT WENT INTO THE ACCESSORY POSITION, SHUTTING OFF THE ENGINE AND POWER STEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789202November 9, 2015
ENGINE, STEERING, UNKNOWN OR OTHER
CAR COMPLETELY SHUTS DOWN AND LOSES ALL POWER/ACTIVITY AFTER STARTING IT UP, PUTTING GEAR INTO DRIVE, AND TRYING TO ACCELERATE. WHEEL GETS STIFF AND CAR STOPS MOVING. THIS FIRST HAPPENED WITHIN A YEAR OF BUYING THE VEHICLE AND HAS HAPPENED A SECOND TIME MID OWNERSHIP. DURING THESE TIMES, THE CAR JUST WOULD NOT START FOR ABOUT 30 MINS TO AN HOUR. LATELY AND SEVERAL TIMES A WEEK NOW SINCE MID-OCTOBER, THE CAR WILL START BUT COMPLETELY SHUT DOWN TO THE POINT WHERE THE CAR IS SHUTTING DOWN AT RED LIGHTS, STOP SIGNS AND ANYWHERE I HAVE TO STOP. IT MAY TAKE 3-5 TIMES TO REPEAT THE PROCESS OF STARTING THE CAR AND PUTTING IT BACK INTO DRIVE BEFORE IT DRIVES WITHOUT SHUTTING DOWN AND ME MAKING TO MY DESTINATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788699November 5, 2015
ELECTRICAL SYSTEM, STEERING
WON'T START, GET A "CHECK POWER STEERING"LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788193November 4, 2015
ENGINE
DROVE MY 2014 6 CYLINDER GMC TERRAIN WITH ENGINE OIL LEVEL FILLED FOR 4 CYLINDER BEFORE DISCOVERY OF THE DANGEROUS OIL LEVEL. GMC IN DETROIT WAS NOTIFIED IN CERTIFIED LETTER AND LOCAL DEALER WAS NOTIFIED. NEITHER RESPONDED IN WRITING AS I REQUESTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788064November 3, 2015
BACK OVER PREVENTION: CAMERA SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 GMC TERRAIN. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE BACKUP CAMERA SCREEN FAILED TO OPERATE. WHILE DRIVING AT AN UNKNOWN SPEED, THE RADIO SCREEN POWERED OFF WITHOUT WARNING. AFTER SEVERAL MILES, THE SCREEN POWERED ON WITHOUT BEING PROMPTED. THE FAILURES RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/29/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788061November 3, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
SEPT. 30, 2015 WE BOUGHT A 2015 GMC TERRAIN FROM BUICK GMC OF MAHWAH (NJ). THERE WAS 88 MILES ON THE ODOMETER. AT NIGHT (IN DARKNESS) VISIBILITY IS ONLY ACCESSIBLE THRU THE BOTTOM SECTION OF THE WINDSHIELD. THERE IS A DARK HORIZONTAL LINE ACROSS THE WINDSHIELD AT APPROXIMATELY THE HALF WAY POINT. IT IS BLACK ABOVE THE LINE-NO VISIBILITY TO THE OUTSIDE ABOVE THE LINE. YOU CAN NOT SEE A SAFE DISTANCE DOWN THE ROAD AS VISIBILITY IS RESTRICTED. TELEPHONE POLES, TREES, OBJECTS, SIDE ROADS, DEER, OBSTACLES, SIGNS ETC ARE NOT VISIBLE THRU THE WINDSHIELD'S TOP HALF. WE DROVE IT THE FIRST TIME AT NIGHT OCT. 8. I WAS THE DRIVER, MY HUSBAND PASSENGER. OUR SEATS WERE AT DIFFERENT POSITIONS. NEITHER MY HUSBAND NOR I COULD SEE OUT OF THE TOP HALF OF THE WINDSHIELD. THE ROUTE TRAVELED CONSISTED OF UNLIGHTED PARKWAY AND SIDE ROAD DRIVING. ON DARK, NON ILLUMINATED ROADS WITH NO LIGHTS FROM OTHER VEHICLES AND STREET LIGHTS, WE WERE NOT ABLE TO SEE ANYTHING ABOVE THE HORIZONTAL LINE ACROSS THE WINDSHIELD. WITH LOW BEAMS VISIBILITY WAS APPROXIMATELY 25-30 FEET FORWARD. THERE WAS NO VISIBLE ORIENTATION ABOVE THE HORIZONTAL LINE. IT WAS BLACK. HIGH BEAMS ALLOWED A LONGER VISUAL FIELD BUT STILL NO VISIBILITY ABOVE THE LINE OF THE WINDSHIELD CREATING A 'TUNNEL VISION' EFFECT. TRAVELING UP OR DOWN HILL WAS PARTICULARLY SCARY. VISIBILITY WAS RESTRICTED TO DIRECTLY IN FRONT OF THE CAR. THE 25 MILE DRIVE WAS FRIGHTENING. THERE WAS NO VISIBILITY PROBLEM DURING DAYTIME DRIVING OR ON HIGHLY ILLUMINATED ROADS AT NIGHT. OCT. 9, 2015 (9 DAYS OF HAVING THE CAR) WITH 220 MILES ON THE ODOMETER, WE RETURNED IT TO THE DEALER WITHOUT RESOLUTION. GM RESPONDED ALL TERRAINS ARE MANUFACTURED AS OURS AND COULD FIND NO PROBLEM AS DESCRIBED. THE CAR IS UNSAFE AND A HAZARD TO US AS WELL AS OTHERS. WE DO NOT WANT TO BECOME A GM STATISTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787759November 2, 2015
AIR BAGS, ENGINE, STEERING
I HAD PURHASED A 2011 GMC TERRIAN AND HAVE GOTTEN THREE LETTERS SAYING DON'T BRING IN TO DEALER UNTIL THE PROBLEMS HAPPEN ONE SIDE -IMPACT CIRCUIT CAUSE-AIRBAG-READINESS LIGHT ILLUMINATE AND THE SERVICE AIR BAG MESSAGE TO DISPLAY. GMC EXTENED THE PROTECTION FOR 10 YEARS OR 120,000 MILES. THE SECOND THAT WAS SENT THE STEERING SAME PROTECTION AND THE THIRD LETTER FOR OIL CONSUMPTION WHICH IT IS DOING NOW. THIS NOT SAFE FOR MY WIFE AND ME OR THE ANY OTHER PASSENGERS. WHAT IS YOUR ADDVISMENTFOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787115October 29, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT WHILE DRIVING ON SEVERAL OCCASIONS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786386October 27, 2015
STRUCTURE:BODY:HATCHBACK/LIFTGATE
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED THAT THE LIFTGATE FAILED TO FUNCTION PROPERLY. THE CONTACT STATED THAT THE TRUNK FAILED TO REMAIN OPEN AND CLOSED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,325.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781413October 12, 2015
STEERING
I PURCHASED THE VEHICLE (CAR) IN FEB. 2011. ATTEMPTED TO START THE CAR THE OTHER DAY AND THE YELLOW "ENGINE" DISPLAYED IN THE SPEEDO AREA. WAITED ONE DAY TRIED AGAIN AND THE CAR STARTED BUT I RECEIVED A MESSAGE IN THE RED AREA OF THE DASH INDICATING THE POWER STEERING NEED SERVICE. THINKING I COULD ADD FLUID I CHECKED THE OWNERS MANUAL AND LEARNED THE CAR HAD ELECTRIC POWER STEERING. CAR STARTED YESTERDAY 11 OCT., DROVE THE CAR TO WALMART AND RETURNED HOME. NO PROBLEMS. ATTEMPTED TO START THIS AM 12 OCT. SAME THING HAPPENED AS BEFORE. CALLED THE LOCAL GMC DEEALER IN FORT WALTON BEACH, AND WAS TOLD THE THIS POWER STEERING IS NOT COVEREND BY THE WARRANTY SINCE I HAVE HAD IT FOR OVER THE 3 YEAR PERIOD EVEN THOUNGH I ONLY HAVE 37,800 MILES. I WILL ATTEMPT TO START THE CAR AGIN IN A LITTLE WHILE. IF IT WILL NOT START I WILL CALL AAA TO TOW THE CAR TO A LOCAL GARAGE I HAVE USED BEFORE AND TRUST. I AM PRETTY SURE THE ELECTRIC POWER STEERING IS THE CULPRIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780621October 7, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC TERRAIN. WHILE DRIVING 20 MPH AT NIGHT, THE LOW BEAM HEADLIGHTS DID NOT FULLY ILLUMINATE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500....UPDATED 02/03/16 *BF UPDATED 03/09/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779679October 5, 2015
SEAT BELTS
BELT SIDE BUCKLE PLASTIC HOUSING FRACTURES CAUSING SPRING MECHANISM TO FALL OUT. MECHANISM NOW BINDS UP ALLOWING EXCESS SLACK IN SEAT BELT WHILE DRIVING. EVENT OCCURED DURING ROUTINE BUCKLING OF SEAT BELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779204October 2, 2015
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING 10 MPH, THE TPMS WARNING LIGHT FOR THE FRONT DRIVER SIDE TIRE. ON A LATER DATE, THE FRONT PASSENGER SIDE TPMS WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO MADE AN UNKNOWN ADJUSTMENT; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10778320September 29, 2015
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED AND THE DEFROSTER WAS ENGAGED, THE DEFROST FAILED TO OPERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V489000 (VISIBILITY). THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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